I updated my software in my iPad, can't connect to App Store or iTunes, It says that I have to change to US account, right now I'm in Mexico, how can I change it to mu US account.
I updated my software in my iPad, can't connect to App Store or iTunes, It says that I have to change to US account, right now I'm in Mexico, how can I change it to my US account
Back up all data.
Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
8.8.8.8
8.8.4.4
That's Google DNS. Click OK, then Apply.
In Safari, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. If you’re using another browser, empty the cache. Test. Any difference?
Notes:
1. If you lose Internet access after making the above change to your network settings, delete the Google servers in the Network preference pane, then select the TCP/IP tab and click Renew DHCP Lease. That should restore the original DNS settings; otherwise restore them yourself. Remember that you must click Apply in order for any changes to take effect.
2. I don't use Google DNS myself, though I have tested it, and I'm not recommending it or any other DNS provider; the server addresses are offered merely for testing purposes. There may be privacy and technical issues involved in using that service, which you should investigate personally before you decide whether to keep the settings. Other public DNS services exist.
Similar Messages
-
Can't connect to app store nor itunes,youtube,viber and the notifications doesn't appear
At first i updated my ipad 3 software to ios 6.0.1 after this update my ipad didn't connect to app store nor itunes and when i am browsing i tried to open youtube page but it doesn't work there is message appear "the server is not responding" then i opened viber but also it doesn't work,need help plz ?!
Hello Cat0z,
Thanks for using Apple Support Communities.
When doing your troubleshooting for this issue where your iPhone is unable to connect to the iTunes Store, did you go through the article below?
Can't connect to the iTunes Store - Apple Support
Cheers,
Alex H. -
I have Windows Vista and cant upgrade right now to windows 7 so how can I get a later version of Photoshop like CS6? I cant find a donwload link anywhere. Please help!
You download cs6 trials from here:
Download CS6 products -
Completely frustrated and considering dropping Apple. My IPad 2 is quickly becoming a brick after loading IOS 8. No WIFI problems, IOS up to date, logged out of the App Store and ITunes in settings - but no app store access, no ITunes access and my photos now won't load to IMAC. Any suggestions? Jeez, I really liked my Apple products, too...
Back up all data.
Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
8.8.8.8
8.8.4.4
That's Google DNS. Click OK, then Apply.
In Safari, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. If you’re using another browser, empty the cache. Test. Any difference?
Notes:
1. If you lose Internet access after making the above change to your network settings, delete the Google servers in the Network preference pane, then select the TCP/IP tab and click Renew DHCP Lease. That should restore the original DNS settings; otherwise restore them yourself. Remember that you must click Apply in order for any changes to take effect.
2. I don't use Google DNS myself, though I have tested it, and I'm not recommending it or any other DNS provider; the server addresses are offered merely for testing purposes. There may be privacy and technical issues involved in using that service, which you should investigate personally before you decide whether to keep the settings. Other public DNS services exist. -
Can't connect to App Store or iTunes Store
For the past two days, I haven't been able to connect to the App Store or iTunes Store. This is happening on all Apple devices connected to my home network - a new iMac, iPad Air, and iPhone 5. Every attempt to open the App Store or iTunes Store results in a spinning wheel for a few minutes followed by an error message "Can't connect to the (App/iTunes) Store". The App Store will display the Updates and Purchased Items, but that's all. It will not open Featured or Top Charts. I have tried with wifi and with an ethernet cable to connect the iMac. Here's where things get weird. My iPhone will open the App Store and iTunes Store if I turn off wifi and use LTE. I can do the same with my iPad if I use the iPhone as a hotspot. I connected the iPhone to two different wifi networks away from home and had the same issue... works over LTE cellular, but not wifi. In addition to this, all of the Apple support pages load extremely slowly, I am using an Airport Extreme as router. I've reset the cable modem, reset the router, reset network setting on the devices, powered down all devices, etc. All other web apps and web pages load just fine. Only those related to App Store, iTunes and Apple Support seem to be affected. The Apple main and product pages also load with no problem. Is anyone else having problems with the App Store and iTunes Store? Is there an obscure setting somewhere that I'm missing? Everything was working fine until a couple of days ago.
Back up all data.
Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
8.8.8.8
8.8.4.4
That's Google DNS. Click OK, then Apply.
In Safari, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. If you’re using another browser, empty the cache. Test. Any difference?
Notes:
1. If you lose Internet access after making the above change to your network settings, delete the Google servers in the Network preference pane, then select the TCP/IP tab and click Renew DHCP Lease. That should restore the original DNS settings; otherwise restore them yourself. Remember that you must click Apply in order for any changes to take effect.
2. I don't use Google DNS myself, though I have tested it, and I'm not recommending it or any other DNS provider; the server addresses are offered merely for testing purposes. There may be privacy and technical issues involved in using that service, which you should investigate personally before you decide whether to keep the settings. Other public DNS services exist. -
Can't connect to App Store, or iTunes on my ipad2. Pw is correct
Just within the last hour I can't connect to the App Store or iTunes from my ipad 2. Site maintenance? My password is correct.
Hello Cat0z,
Thanks for using Apple Support Communities.
When doing your troubleshooting for this issue where your iPhone is unable to connect to the iTunes Store, did you go through the article below?
Can't connect to the iTunes Store - Apple Support
Cheers,
Alex H. -
Can't connect to app store or itunes???
When I try to access app store phone says you are steps away from downloading music and has a bunch of links...looks like a computer screen. Apple replaced the phone and it is still doing it. Could it be my itunes account? Can't buy or see any apps etc
I got my Iphone yesterday (Feb 21st) and was able to connect to app store. Today I can not (either on the phone or PC). I downloaded and installed an app yesterday using it and synced the phone. I've verified my password and it shows account details and allows me to update the info but as soon as I click done, get the error. Any ideas would be great.
-
Can't connect to app store or iTunes on iPhone
When I tap to enter app store or iTunes on my iPhone I just get message saying that it can not connect. Have tried pluging in iPhone to computer but that won't connect to the istore either. I know I'm using the right username and password. Can anyone help??
I got my Iphone yesterday (Feb 21st) and was able to connect to app store. Today I can not (either on the phone or PC). I downloaded and installed an app yesterday using it and synced the phone. I've verified my password and it shows account details and allows me to update the info but as soon as I click done, get the error. Any ideas would be great.
-
My iPad 2 software will not update. It tells me that I need more storage. I have purchased more storage and I still get the same message. Can some one please help?
If you've purchased extra iCloud space then that gives you extra storage for your backups. How much space do you have on your actual iPad : Settings > General > About > Available, and what iOS version do you currently have on your iPad ?
-
i have just reset my iPhone 5 and now when I open the App Store it says "cannot connect to app stpre" "cannot connect to iTunes store" I have googled what to do and everything it says to do I've done... My wifi connection is fine (that's what I'm using as I write) I'm about to sell my phone tomorrow thats why I reser it so I need to fix it what do I do
Hi Rhiannon.A,
Try to reset all setting on your phone and see. If issues still persist try to back up your phone using iTunes and restore it using computer. -
Keeping getting an error with-in the App Store. Error 100 saying that my payment can't be received at the time. I updated to Mountain Lion to download the new Logic Pro X. Now left with now recording software and it's not letting me buy the new one.
iMac, OS X Mountain Lion (10.8.4), trying to get Logic Pro XHello jst84,
The following article may be helpful in getting your purchase to complete.
Mac App Store: "An unknown error occurred (100)" when purchasing
http://support.apple.com/kb/TS3637
Cheers,
Allen -
Can sign in with Apple ID, but can't connect to App Store for updates
My wife just received her new iPad on Friday. When she went to update the apps that indicated they needed to be updated, she was able to sign in with her Apple ID. However, after a few seconds of processing the message appears that her iPad was unable to connect to the App store. (She was connected to the internet through WiFi). The next day at the Apple Store, the same thing happened as well as to other users, including those at the Genius Bar so we are not alone. Any insights? We thought that by the end of the weekend the issue may have been resolved (high traffic / server overload???) but still locked out of the App store.
OK so here is what seems to be the problem -- Apps and under which account they were purchased / downloaded. My wife had downloaded a slew of apps under my Apple ID in the past, so when she attempted to sign in with her Apple ID there is now a conflict (this was not an issue before iOS 5.1 or so it seems). This simple fact totally prevents access to the App Store. This explains why my iPhone could connect to the App Store (it only has apps downloaded with my Apple ID) and hers could not.
So we sat down and made a list of all of the apps on her iPhone and iPad (the ones she wanted to keep), then went into iTunes and clicked on APPS (under Library in the left column). Once you are in there, a list of apps installed appears. Right click (option-click) on each app icon to GET INFO -- this displays which Apple ID account was used to download that particular app. (Thanks Rysz)
Thankfully all of the apps that were causing the conflict were free, so it was simply a matter of deleting these particular apps off of iTunes (on her iMac -- right click to delete) as well as her iPhone and iPad. Then all you need to do is re-download them when she is signed back into the App Store with her Apple ID.
After I deleted all of the apps, I again tried to sign in to the App Store to re-download the apps she wanted to replace. But I was still getting the dreaded error message stating "Can't Connect to App Store". So on her iPhone I went to Settings and reset the network connection, signed back in to our Airport WiFi network. Tried again, no luck. Signed out of the App store and re-signed in, and glory hallelujah -- I was now able to access the App Store and start the download process for both the iPad and iPhone (thanks Thom_D for the suggestion).
Once everything was back to normal, plugged each device in separately to her iMac and resynced in iTunes. Knock on wood, I think it is now working like before.
Hope this helps a fellow user out there. -
its my ipad 3 when i open appstore it says can not connect to app store and the same thing happens with itunes store?
1. Sign out of Apple ID and sign in again
2. Settings>General>Date & Time>Set Automatically>On -
Can't connect to App Store on my iPad however I could connect to iTunes store
Hi everyone , I am newbie have n't used iPad before so don't know much details..but the problem I am experiencing is I can't connect to apps store or the game server which is always down every time..but I could connect to iTunes Store and I could check my mail and browse the Internet ..what should be my next steps to correct the problem?
Just got off the phone wih apple support for the same issue, but with iphone. itunes is down and may be for the next couple of hours.
-
Can't sign in App store and Itunes in my ipad
I can't sign in App store and Itunes in my ipad
My account is from CANADA
I tried to use my account on another ipad . But it works . Any comments for my problemTap Settings > General > Reset > Reset All Settings
Then restart your iPad.
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
Then try the App or iTunes Stores.
No data is lost as the result of a reset.
Maybe you are looking for
-
Cannot print to hp c7180 all-in-one using eprint from my ipad2
Just installed hp eprint on my iPad 2 and when I try to print eprint finds a number of printers but not the one on my home network which is a hp photos art c7180 all-in-one. This question was solved. View Solution.
-
Hi Gurus, My Report output is having multiple pages, Here my problem is, there is a large gap between each page, how to reduce this gap?here sy-pagno is showing '1' even my output is having multiple pages.please advice me. Thanks & Regards, Vijaya.
-
I must be losing my mind, Integer not having a compareTo method?
import java.util.Comparator; @SuppressWarnings("hiding") public class IntComparator<Integer> implements Comparator<Integer> @Override public int compare(Integer o1, Integer o2) o1.compareTo(o2); Eclipse is claiming that the Integer class does no
-
Hi Forum i made an application which run on JRun server. In many of my jsps i used sql query like this: " select id, name, rollno from student where add = 'jj';" and retrieve the record from resultset like this: rs.getString("id"); rs.getString("name
-
My software update messed up my instant play on my netflix. how do i fix it?
So I just got the latest software update on my mac book pro. After it finished downloading and restarting I couldn't watch my Netflix TV shows in full screen anymore. I know it was the update because before I even realized I had an update I was watch