I updated my wifes iphone 4 to the io6 and she does not have her contacts. How do I recover them?

Can anyone help me recover my wifes contacts? I updated my iphone4 to the IO6 version and I have everything but for her phone it deleted her contacts. So how do I get it back?

Follow the directions here:
http://support.apple.com/kb/ht2534

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HT4623 I updated and now I've lost my contacts, how do I recover them?

I updated and now I've lost my contacts, how do I recover them?

The iphone is designed to be synced to your computer or cloud service regularly. Your contacts will be in whatever program/cloud service that you have been syncing.
If you have failed to sync you contacts then they are likely gone.

I just created a new apple id for my self and when i go to update an app it shows my moms email and she wont tell me her password how do i get my email to show up

i just created a new apple id for my self and when i go to update an app it shows my moms email and she wont tell me her password how do i get my email to show up

You should have your stuff separate from your mom's. Delete all the apps downloaded or purchased with your mom's Apple ID and download or purchase them with your own Apple ID. Back up files and data first if possible.

My friend's iPod touch 5th gen is locked somehow for 41 years and she does not have a backup. Is there a way to unlock the iPod without restoring it or loosing the pictures and videos from the camera roll?

My friend's iPod touch 5th gen is locked somehow for 41 years and she does not have a backup. Is there a way to unlock the iPod without restoring it or loosing the pictures and videos from the camera roll, the applications can be redownloaded and she had no music. Is there any known bug about ipods locking on their own because no one seemed to have tried to bypass the 4 digit code and it is locked for 26 million minutes.So thank you if anyone has any information or help for us.

Your friend may have placed the ipod next to an object that repeatedly pressed the screen. Under certain circumstances this can lead to what appears to the iTouch to be failed attempts to access the system. After repeated failed attempts, the Touch increases the waiting time required for the password and may ultimately lock in the way you describe.
It's been a while since this was posted, but this might be informative to someone else who finds themself in a similar predicament.

I need help installing Lightroom 5. I tried the trial and it does not have an uninstall feature. Thus, I'm trying to activate with my new $9.99 per month subscription and it simply will not work. Very frustrating you already took my money and no results

I need help installing Lightroom 5. I tried the trial and it does not have an uninstall feature. Thus, I'm trying to activate with my new $9.99 per month subscription and it simply will not work. Very frustrating you already took my money and no results, and very difficult to get help.

Lightroom Trial uninstall wrote:
Very frustrating you already took my money and no results, and very difficult to get help.
Just for clarity, "we" haven't taken your money - this is a user-to-user forum, and you're not talking to Adobe.
Like Rob I'm a Windows user, and - like him - I thought "uninstalling" on Macs was simply a case of trashing the application. Google would seem to concur.
Not really a Lightroom/Adobe issue, then?

My wife was looking for me last Friday morning with the app find my phone. The app showed that I was not where I said I was and she does not believe me. How is the explanation for this mistake, I know where I was at but she is very upset.

Please help!!! My wife has a Samsung galaxy 4s, and she was looking for me last Friday (09/19/2014) morning with the find my phone app. I have a iPhone 5S and the app placed me in a location about 5 or 6 miles away from where I was actually at. My wife if very up set and thinks I am lying to her. Is there a way to get here the proper information so she does not have to feel like I am a lier. This is a big problem and I need help. I can get video but it is very expensive and takes a court order. I truly need help with this I have kids and this is problem is destroying our marriage.
Thanks
Greg Soileau

How was your wife using the Find My iPhone app from a Samsung phone? But, that question aside, your wife should educate herself on how GPS works, especially on a cell phone. GPS signals can be interfered with by trees, buildings, clouds. Off by several miles would be unusual, though.
If your wife is tracking your cell phone and not believing what you tell her, you may want to consider counseling as there are some very serious issues that go way beyond the technology.
Best of luck.

HT4623 I have the first iPad in the market and it does not have the software update option

I need advice to be able to update my iPad that dos not ave that option in settings/general. Thanks foro your help.

http://support.apple.com/kb/HT4972

Updated microsoft word 2011 version 14.4.3 and it does not have an "illustrations" grouping or "screen shot" option like 2010 did.

I clicked the update for my microsoft word program that came with my macbook pro when it showed there were updates. Now I have Microsoft Word 2011 Version 14.4.3 It seems to have LESS options that the previous version and is not user friendly.
I can't find help information on line about it either because it is too new? I used the "illustrations" grouping, and " screen shot" options all of the time to create documents to be used in my teaching. Now I can't figure
out how to do that with the new version. It seems they were taken out??????? If that is the case, how do I reverse the update and get my previous version back?

Hi,
Please note we support Office for Windows in the current forum, as for the questions about Office for Mac, they should be better to be addressed in the Office for Mac forum:
http://answers.microsoft.com/en-us/mac
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Melon Chen
TechNet Community Support

HT4623 I have an iphone 3 and it is kind of locked, how can i make it work? This iphone was with my friend and she does not need it anymore and gave it to me.

Dear Sir,
I have iphone 3 and it is kind of blocked because today i reset it totaly. Since this is my first time using apple kindly inform me what to do to make it work.
P.S: this mobile was with my friend and not needed anymore and it is kind of testing by me since i am used on samsung and need to see the difference between both compnaies and which one is better in order to become customer.
regards,
Elie lallous

i dont know how to use this thing i know about samsung only. I changed the sim card and reset everything on the mobile. I got information that i need to put sim card with no pin code and i did it and also they asked to connect it to Itunes and i did it but i-tunes did not read my mobile and this is the problem. can you help?

Im using iphone 4 uk unlock , it has ios 4.2.1 and it does not have software update option.Now i want to update the phone with latest ios is it possible and tel me how ?

Im using iphone 4 uk unlock , it has ios 4.2.1 and it does not have software update option.Now i want to update the phone with latest ios is it possible and tel me how ?

The update to iOS 5.0 & higher is an erase/restore deal, so make sure you follow the directions here to update your phone:
http://support.apple.com/kb/ht4972
iOS 7.0.4 will be installed.

I upgrade my iPhone 4 to iOS 6 and if I'm close to my router the signal indicator comes on and the phone connects to the wifi just fine, but if I step away from the router my phone does not have signal and cannot connect to Internet

i upgrade my iPhone 4 to iOS 6 and if I'm close to my router the signal indicator comes on and the phone connects to the wifi just fine, but if I step away from the router my phone does not have signal and cannot connect to Internet

I can use my iPhone only with wifi .
I don't get any signal and I can not connect to
The Internet without wifi.
When I don't use my wifi from home I have lost all connection to the net
My iPhone is on and working it does not shut down

HT4623 i just bought an iPad from a friend. I think is generation 1 or 2 not sure where to look for this. Bottom line, I would like to update it to iOS7. Is this possible? It does not have the option for software update.

i just bought an iPad from a friend. I think is generation 1 or 2 not sure where to look for this. Bottom line, I would like to update it to iOS7. Is this possible? It does not have the option for software update.

Identify Your iPad
http://www.ifixit.com/Info/ID-your-iPad
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.0.4. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
You can no longer update to iOS 6.x, or down grade the iOS.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and antivirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
How to Upgrade to iOS 7
The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
To upgrade using Wi-Fi:
Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
Go into the iPad's Settings.
Locate and tap "General" from the menu on the left.
The second option from the top is "Software Update". Tap this to move into the update settings.
Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
Now you are ready to begin the process:
If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
After canceling the dialog box, iTunes should automatically sync with your iPad.
If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
From the iPad screen, click on the Update button.
After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
 Cheers, Tom

I am unable to open any app on my iphone. While i'm trying to open an app, it just shakes the screen and it does not get open and remains in the same page. It worked fine until I charged the phone in my laptop. Please can anyone help me to recover it?

I am not able to open any app on my iphone. While i'm trying to open an app it just shake the screen and it does not open and remains in the same screen. It worked fine until I charged the phone this evening. After that suddenly I'm facing this. Please can anyone help me to recover this issue? pls!

This is covered in the basics section.
A restore loses nothing.
A restore does. If you are using the iphone as designed, then everything should be on your computer.

Updated to iOS 7, but only the first page of my app buttons stayed. How can I get them back?

I just updated to iOS 7, but only the first page of my app buttons stayed. How can I get them back? And how do I show the Apple Music and Weather app- I can find them in spotlight, but there isn't an app button for them.

Are you sure you don't see them when you swipe to the left?
I actually had only one icon showing on the second page .... and then all of the rest showed up on pages 3, 4, etc.
The Apple Music app is a red box with a white note
Weather app is a blue box with a white cloud and yellow sun
Did you try resetting or restarting the device?

I backed up my iphone 4 s and then did the up date now i have no contacts how do i get them back

i backed up my iphone 4 s and then did the up date now i have no contacts how do i get them back?

Try logging into icloud.comwith you're apple id and see if you're contacts are there.
Hope this helps

I updated my wifes iphone 4 to the io6 and she does not have her contacts. How do I recover them?

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