I updated the new version of itunes, and now I can't play my ipod
I updated the new version, and now when I click on the ipod in the left column those songs do not show up! I can't sync it because my ipod has twice the amount of songs than my library....help!!
HELP !!! I installed iTunes 7.6 and now my iTune store-purchased TV shows play video but have NO AUDIO. Have I gone deaf? The songs still play on my computer but now the TV show audio is missing.
Similar Messages
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I updated to the new version of Itunes and now I can't sync my ipod or iphone. It's not recognizing either in Itunes, but both are charging. How can I get Itunes to recognize my devices (that have always been recognized until this latest software update)?
Hi there bowlerinager75,
Welcome to Apple Support Communities.
The article linked below provides troubleshooting suggestions that’ll resolve most issues like the one you described, where your iOS devices are no longer recognized by iTunes on your PC.
iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
Cheers,
-Jason -
Downloaded the newest version of itunes and now I can't access any of my library. It says The file iTunes Library.itl cannot be read because it was created by a newer version of iTunes. Anybody know what to do?????
I got that Exact message... I think I updated my version of iTunes and it worked correctly.
Hope this helps... -
I downloaded the new version of iTunes and now over 100 songs have an exclamation mark beside them and won't play. The message says: "The song ... could not be used because the original file could not be found." How do I get these songs back?
Presuming they're on your computer, right click on them and then follow the prompts to locate hte file on your computer.
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I updated to the latest version of iTunes and now I can't go into the iTunes Store. Every time I try, the program closes. Any suggetions?
Reading multiple threads here and other sites. Very frustrating without a possible solution in sight so far.
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I recently downloaded the newest version of itunes and now I can't get it to open
I recently downloaded the newest version of itunes and now I can't get it to open
I got that Exact message... I think I updated my version of iTunes and it worked correctly.
Hope this helps... -
I downloaded the new version of iTunes and now my iPod will not open in iTunes
I recently downloaded the new version of iTunes and not my iPod will not open in iTunes
Hello, srg60.
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H. -
I downloaded the new version of itunes and now my ipod cant sync
I recently downloaded the most recent version of itunes, and now all my playlists are gone and when I try to sync my ipod it says that all of my music will be deleted because my ipod is syncd with a different library. I am afraid that this means that all my playlists will be deleted, and I don't want to have to go through all my music and make new playlists. I just want to keep what I have. How can I do this? Can I get rid of this version and go back to the one I had? Is there a way around this problem?
Hello, srg60.
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H. -
I'm so confused. I've been all over the support site and I've uninstalled and reinstalled iTunes at least 3 times. My iPod just has the sign it has when it's turning on, but nothing else is happening. All I was trying to do was download the new software, and now it's completely crashed. Does anyone know why???? Does someone have a solution???? PLEASE HELP!!!!!! D:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on anoterh computer to help determine if you have an iPod or computer problem.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I downloaded the new version of iTunes and now it will not open.
I opened my iTunes a day ago, and the "Download new version" came up.
I went and downloaded it and ever since iTunes will not open no matter what, I have tryed many ways to open it and it still wont open.
When I go to log off, shutdown, or restart my computer, it will not. I can only shut it down and I have to do it maunally. But if I wait around for it to shutdown, ect. a "Ending Program" annoucement comes up and has the iTunes icon, but for the name of the progrom it is only a bunch of little and big boxes.
I do not know what to do, I have unistalled iTunes and Quicktime, then installed it again and still nothing. I even tryed to do the "Repair" that comes up when you already have it installed and still nothing.
Can anyone help me? Or does anyone else have this problem?
hp Windows XPhey peeps i got a possible answer to our prolems. i contacted apple support and this is what they gave me:
Using MSCONFIG to troubleshoot conflicts in Windows
In Windows, some background processes can cause issues for other programs and processes. These conflicts can prevent applications such as iTunes and QuickTime Player from working correctly, opening, or even installing. You might be able to resolve these conflicts by disabling some items using the System Configuration Utility (MSCONFIG) in Windows XP. This utility is not included with Windows 2000.
Important: Disabling third-party System Services and Startup Items can prevent some software or OEM hardware on your computer from working correctly. For example, this can affect the CD/DVD control buttons on portable computers.
1. On the Start menu, click Run. A Run window (command prompt) appears.
2. Type msconfig in the Open field and click OK. The System Configuration Utility opens.
3. Click the General tab.
4. Select the "Selective Startup" option.
5. Deselect the "Load Startup Items" checkbox.
6. Click the Startup tab.
7. Select the "iTunesHelper" and "qttask" checkboxes in the list.
8. Click the Services tab.
9. Make sure that "Hide All Microsoft Services" is selected.
10. Click Disable All.
11. Select the iPodService checkbox in the list.
12. Click OK.
13. Click Restart.
If following these steps resolves the issue, you may want to use the System Configuration Utility to turn on the third-party System Services and Startup Items one or a few at a time (restarting your computer after turning on the item or items) to identify which System Service or Startup Item is causing the conflict. You can turn all of them back on by selecting the Normal Startup option under the General tab of the System Configuration Utility window, but please note that this may cause the issue to recur.
Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple's recommendation or endorsement. Please contact the vendor for additional information.
DISCLAIMER
THE INFORMATION IN THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. APPLE DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MOREOVER, APPLE COMPUTER, INC. DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE INFORMATION CONTAINED HEREIN IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE INFORMATION. YOUR SOLE REMEDY AGAINST APPLE FOR DISSATISFACTION WITH THE INFORMATION IS TO STOP USING THE INFORMATION.
Thank you,
Apple
now...it worked for me, and after i got iTunes to work i went back on the msconfig and i enabled all of the third party system services and start-up items so that all of my stuff worked again. read the dirctions carefully and thoroughly before using these directions. i was being helped by a professional and i am not taking responsibility if anyone does antyhing bad to their computer. my advice is you should set a system restore point before making all these changes.hope it works for ya guys!!!
Asus, AMD Athlon 1.7 ghz, 1 gb RAM Windows XP -
I downloaded yosemite and the new version of photos and now i can not find my iPhotos
I downloaded yosemite and the new photos. now i can not find my iPhotos. It won't let me open the old app and it says that its not compatible with yosemite. HELP! how do I retrieve my old photos??
iPhotos has been replaced with a new app called Photos. If it completed migrating your iPhoto Library, all your images are now also in Photos Library(Events are now Albums in a folder named iPhoto Events.
iPhoto and iPhoto Library remain on your drive and work as before.
How to get iPhoto 9.6.1 if you didn't update before OS X10.10.3.
Prepared by Barney-15E: https://discussions.apple.com/docs/DOC-8431 -
after updating itunes i cant play any video itunes has an error and windows shut itunes down.what is going on?
Hi there bowlerinager75,
Welcome to Apple Support Communities.
The article linked below provides troubleshooting suggestions that’ll resolve most issues like the one you described, where your iOS devices are no longer recognized by iTunes on your PC.
iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
Cheers,
-Jason -
How do i fix error 126?
I Had this problem along with the error message that it's missing the driver GNSDK_DSP.DLL. I am Windows XP and fixed the error by going to Start>My Computer>Add or Remove Programs
When the Add or Remove programs list is "populated", Find iTunes on it. Click the link that says "For more information" and the iTunes box will expand. You will see a button that says "Repair" and it says to reinstall the program if it is not working correctly, use the "Repair" button. I clicked the Repair button and it automatically started the reinstall. When all the progress bars disappear (it doesn't really give you any other indication that its done) click the "close" button and try to open iTunes again. It worked first time for me. I also saw another forum where someone said it worked for the other Windows versions by following the same route, just that in other windows versions it might be "Computer" instead of "My Computer" and the Add or Remove Programs function is also called something else. Hope this helps somebody having this problem. It drove me crazy finding the answer, but the fix was super simple once I found out what to do. -
I down loaded the new version of Itunes and now it will not allow me to purchase music. I have alidated my account information many times. Now it keeps asking me to do it over and over again.
I have had my account for a long time.Do you currently have a credit card set up in your iTunes store Enter Payment Information screen?
If so, grab a recent statement for that card and check to make sure that the address that shows up in your Enter Payment Information screenexactly matches the address showing on your credit card statement. For example, if your address in the credit card statement says "Street", the iTunes screen has to also say "Street" (Not St or Str.) Also match the capitalisation of the address on your statement. (If it says STREET in the statement make it say STREET in the iTunes screen, not Street or street.)
Also make sure that your name in the iTunes screen exactly matches the one in your statement. (Say, if you've got a middle initial in the credit card statement name, you need one in the iTunes screen.)
After doing that, does that get you past the invalid address thing?
If not, there's some additional suggestions in the following post:
"invalid address"--solution from Apple support that worked for me -
I updated to a newer version of iTunes and now my ipod touch does not show up as a device in iTunes. There is no 'Devices" category on the bar at the left
Refer to this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
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