I updated the software on my iPad and now have none of the apps I purchased
I updated the software on my iPad and now have none of the apps I purchased
If for some reason you failed to transfer any purchases made on the ipad to your computer before updating, then you will have to redownload:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Similar Messages
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I tried to update the software on my ipad and now my screen is stuck on the plug and the itunes logo
I tried to update the software on my ipad and now my screen is stuck on the plug and the itunes logo
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
Don't know where to get help. I just updated the software and I am having issues with not being able to update Aps or install new ones. The circles just spin and Aps just say "waiting." I tried running a diagnostic with the apple store and it came back with "power issues" (?) as a result. It wouldn't let me select an option to see what steps I could take to fix it, it just backed out of the page. I just don't know what to do.....
Hi,
Thank you for your reply, I did go to my general settings, but for some odd reason I don't have a restrictions setting, or a reset setting. I thought I could reset all the setting to see if it could be that, but as I said there aren't any.
My husband also has the iPad 2, and also did the software update and hasn't had any problems at all. I took both iPad's and compared the settings thinking maybe there could be a setting that could have been changed when the update was done. -
I just downloaded the updated software and now can't shut down open programs like I used to by holding downthe round button, having them appear at the bottom of the screen, holding them down for the "x" to appear and then closing them by clicking "x". I can get the program icons to appear, but don't know how to shut them off now.
Swipe up or drag up on the app window to close the app.
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How do you close the apps after using them on the ipad?
Close inactive apps
1. Double tap the home button to bring up the multi-tasking view
2. Swipe the app's windows upwards to close
3. The app will fly off the screen -
I have tried to update the software on my ipad 2, 16GB, through itunes, but the update has not been completed and has frozen, what should I do?
Hey there alaili55,
Welcome to Apple Support Communities.
It sounds like you ran into an issue updating your iPad 2 with iTunes on your computer. Take a look at the article linked below and try the troubleshooting tips that it provides, which will resolve most issues updating iOS devices.
Resolve iOS update and restore errors in iTunes - Apple Support
Cheers,
-Jason -
I have just tried to update the software on my iPad and it is now asking me to connect to iTunes. The last time I did this it did not tell me to do this. I'm currently travelling and do not have my MacBook with my iTunes.Can it be resolved without iTunes
I hope that you can see this response. The forum software is acting quite bizarre today.
You really do want to restore with your own computer. There is an off chance that you might be able to backup first, but I really think it is a very slight chance now since you got the connect to iTunes screen. But on the chance that when you connect, it sees the iPad and allows a backup, I would to not have you wait to use your own Mac.
If you cannot create a backup, you will lose everything that you have put on since the date to the last backup. So of your last backup was three weeks ago, you will restore the iPad to the condition that it was in three weeks ago.
If you do a lot of traveling, using iCloud for backups might be a very good idea. I use iTunes primarily and I backup my MacBook Pro with Time Capsule, but I still use iCloud as a secondary backup. I don't have enough data that I have exceeded the free 5 GB that you get with iCloud, so I do use it just in case.
I can't explain what happened with the update, I can only tell you that it does happen to other users. I have never had a problem when I updated and I having been updating over WiFi since iOS 5 came out. Taking a guess, maybe an interruption in the connection - especially of you tried updating using a hotel's WiFi network, or a power surge maybe. Whatever the cause, it is most likely a one time thing. That doesn't help your situation I know, but hopefully it won't happen again. -
I just updated the software on my iPad2 and now it's asking for my passcode but I never set one. How can I fix this?
I fixed it!!
While not connected to any USB cable I put the iPad in recovery mode.
To do that turn the iPad completely off. Press and hold the home button while turning the iPad on, once you see the apple logo release the home button.
Turn on your OS X mac after it boots up connect the USB from iPod to Mac. iTunes should start. If not launch itunes.
Perform the factory restore process paying attention to all of the screen message windows. Then set up the ipad like it was new. -
i have just downloaded the latest update for Pages on my iPad and now it can no longer open up documents in iCloud and then just shuts down. What The.
Before the reset quit Pages like this:
Double click the Home button to show the screen with running and recently used apps. Each app icon will have a sample page above it. Flick up on the page (not the app icon) and the page will fly away and the app icon will disappear. This quits that app. -
I have the iphone 4s and just did the software 6.1.3 and now I can not zoom with the video, I have gon into settings and all but can not fix this did anyone else have this problem and how can I fix this? thanks
You cannot update iPhone 4 to IOS 8.1.2, the highest you can update is IOS 7.1.2.
Unless you've iPhone 4S (looks similar to iPhone 4) -
I started with one itunes account for my iphone and ipad, and now have a second ipad linked to the same itunes. Can I set up a new itunes account for one ipad without losing what has already been downloaded on it? I want to stop my husbands downloads appearing on my ipad, and vice versa.
A much simpler solution would be to go into Settings > Store and turn off Automatic Downloads
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Had to restore my computer and now have music on the iPad that I would like to transfer back to the computer. How do I do this? (Operating system is Windows Vista)
This depends, if the music was purchased on the iTunes store you can transfer purchases. If it was not then you would need a 3rd party program in order to rip these files to the computer.
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Hi All,
I did the last update, there was a 'catastrophic failure' i had to restore my iPhone and now have lost all my apps, how do i get them back? Any ideas?
Thanks
ClareAll of your apps should be in iTunes on the computer, simply sync them back.
If they are not, go into the purchase history and download them again. -
How do I get help from Apple? I updated my software on my Iphone and now I am having issues
I updated my software on my IPhone and now I am having issues. Is there some way to call and actually talk to someone?
Yes there is:
http://www.apple.com/support/contact/ -
I have a 3G iphone. I just tried to download the new itunes and lost all my itunes I had. I tried to transfer them from my computer but can't. How can I and what do I do to get the ones I bought before and now have lost.
It has always been very basic to always maintain a backup copy of your computer.
Use your backup copy to put everything back.
If for some reason you have failed to maintain a backup ( not good), then you can transfer itunes purchases from an ipod/iphone/ipad: File>Transfer Purchases
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