I updated to 10.9.1. Now Netflix and amazon instant video are not working! Why?

I recently updated my computer, and now get error messages when trying to watch videos on Amazon and Netflix. Why??

Amazon says:
Content Permission Erorr (6000)
We're experiencing a problem playing this video.
See our Troubleshooting Tips for more information. For further assistance, please contact Amazon Customer Service and refer to error 6000.
Netflix says 2 things.
One is that my browser isn't supported. (Chrome??)
The other says it's a DRM error, but I've already tried restarting and all that jazz, to no avail.

Similar Messages

  • How do I fix my iPod I updated it to iOS 6 and now iTunes and the App Store will not work?, How do I fix my iPod I updated it to iOS 6 and now iTunes and the App Store will not work?

    How do I fix my iPod I updated it to iOS 6 and now iTunes and the App Store will not work?, How do I fix my iPod I updated it to iOS 6 and now iTunes and the App Store will not work?

    App Store Failure / Updates White Screen
    Tap Settings > General > Date and Time > Set Automatically > Off. Set the date one year ahead. Then try to access the App Store.
    It may be a connection issue. Try changing your DNS settings to Google’s open DNS by tapping Settings > Wi-Fi >, tap the blue arrow next to your current Wi-Fi network, and then tap the “DNS” field and enter the DNS servers; 8.8.8.8 (Google’s Public DNS, 8.8.4.4 also alternate).

  • TS4057 I did this and now my videos are not working. They show the pictures aren't there on some and on others it shows they are there, but doesn't show them in the player. When I try to Share anything it just says Waiting for Processing for hours. What d

    I did this and now my videos are not working. They show the pictures aren't there on some and on others it shows they are there, but doesn't show them in the player. When I try to Share anything it just says Waiting for Processing for hours. What do I do?
    I also got Motion and can't figure out how to use it with Final Cut Pro X. Any help woud be great. Thanks

    I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
    As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
    I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
    As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue.

  • Left and right arrow keys are not working properly now

    I searched the forum and didn't see this posted. My left and right arrow keys are not working properly now.
    For example, when typing, left arrow does not produce the desired action (move cursor one spot to the left), and right arrow does not produce the desired action (move cursor one spot to the right). Also, control + left no longer activates spaces, and control + right no longer activates spaces.
    Interestingly, in investigating the problem, I noticed that my shortcut keys for activating spaces and for activating expose had been changed (software update?). Before, I had set F5 (without pressing fn) for expose and had set F6 (without pressing fn) for spaces. Now, I noticed spaces was set back to the default of F8 (requiring fn).
    The issue persists after shut down, and even when logged on to other users, e.g. Guest.
    All other keys seem to be working fine, including the up and down arrows.
    I don't think it's a cleaning issue because fn + left + right produces the "[" character on the screen.
    Any ideas?

    I'm having the same type of issue on my MacBook except not with arrow keys. The volume keys do different things when I click on them. For example, the mute key brings up the dashboard and the volume up key makes all the open screens smaller (don't know what this feature is called). I did a software update then restarted the computer when this starting happening. Any help would be greatly appreciated, thanks.

  • After updating my iPhone 4 to iOS7, the controls on the headset are not working anymore. However, the controls are working on my friend's iPhone 5. Is this a common issue?

    After updating my iPhone 4 to iOS7, the controls on the headset are not working anymore. However, the controls are working on my friend's iPhone 5. Is this a common issue?

    ofel wrote:
    After updating my iPhone 4 to iOS7, the controls on the headset are not working ..
    Try This...
    Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...

  • I upgraded my ipad 2 to ios8 now also the iwork and the ilfe apps are not free why???

    i upgraded my ipad 2 to ios8 now also the iwork and the ilfe apps are not free why???

    The offer of free apps is tied not only to the version of iOS, but the purchase date of the device: Free Apple apps for your iPhone, iPad, and iPod touch with iOS 8

  • HT4623 Hi there, yesterday I updated Facebook and Viber. They are not working,Viber shows waiting and when try to launch Facebook all I get is a BLACK page. Help please

    Hi there,
    yesterday I updated Facebook and Viber, they are not working.
    When I launch Facebook all I'm getting is a BLACK page and Viber is highlighted in grey and showing "waiting".
    Help Please Please Please

    Hello rulawa,
    You may want to take a look at some of the standard troubleshooting steps for App Store apps found in the article below.
    iOS: Troubleshooting applications purchased from the App Store
    http://support.apple.com/kb/ts1702
    Hope that helps,
    - Griff W.

  • Sony XBR55X800B no sound on just netflix and amazon prime video

    I just got this new tv and the sound works perfect on cable tv (hdmi) , plex app (local video streaming) , chromecast (hdmi) and even works with the pandora app but the second i switch to netflix or amazon video no sound... i have contacted sony checked all the settings with them. They even did the whole remote tv access then i spoke to netflix which they concluded its my internet connection not allowing me to hear sound while picture is coming in great with no lag.. i have a sound bar (with arc) but the issue happens even when the soundbar is disconnected. Sony and netflix made it seem like i am the only one that has this issue, hard to believe so does anyone have any suggestions or should i just return the tv? 
    thank you in advance! 

    Start from the beginning. Disconnect soundbar and switch TV audio back to "TV Speakers" Turn off any Bravia Sync features and update software on the TV. Test Netflix with this configuration.
    If that doesn't work try a HD video on You Tube. Next do a speedtest on your network with your PC, laptop, tablet, etc. You should have a minimum of 5-7 Mbps dl to stream HD content smoothly.
    Next try running a network cable to your router instead of wifi.
    If none of that works I'm out of ideas. I would definitely begin with a software update on the TV.

  • After updating my iPod touch 3rd generation to IOS5 some default apps are not working (anymore)

    Hi,
    I updated my iPod touch 3g from IOS 4.x to IOS 5 last week and since then my iPod makes troublle!
    First of all, during the update I did not see any Problems. After the update, I mean the step where the data will be restored to the iPod, I synchronized some APPS at the same time, maybe that was a big mistake. My iPod makes hard resets many times in a loop until it frozes.
    So the only thing I could do here is pressing the home button and the power switch at the same time until it gets rebooted. The sync started again and it looked like everything runs fine.
    As I tried to use iMessage first time I realised the first Problem: I am unable to loginto iMessage with my Apple ID. My Apple ID runs fine, I can by Apps and so on. I also enabled iCloud to see that my Apple ID is ok. But logging into iMessage I put in my Apple credentials and Password, click on next, wait 3 seconds and the screen flips back. So this feature is not working.
    Next issue I see is that randomly my iPod hard resets itself. Even if I don't do anything with my iPod I can see that it resets itself, booting with the apple icon. This happens minimum three times a day... (Exception Type: EXC_BAD_ACCESS (SIGSEGV), Kern_INVALID_ADDRESSat 0x00000000)
    Today I tried YouTube, an internal Application which I cannot reinstall. It's not working anymore, starting YouTube says: Unable to connect to YouTube!
    I have no clue whats going on here because email and web is working fine.
    In my eyes I would like to reset the whole device to a state before running IOS5 and I would try the update again. But my Question is how to reinstall IOS5?
    If IOS5 will not run smoothly on my iPod, I would prefer to backref to iOS4x.
    Is there anyone who could help me out here?
    Thanks,
    Daniel

    Found the rootcause. The battery was damaged and unable to have enough power to keep the device alive. After changing the device problem is solved.

  • After updating the OS 4.3.5, my iPhone 3GS downloaded apps are not working. How do I fix that?

    I updated this afternoon and when I press my apps they just close. The downloaded ones. I have rebooted my phone twice and it's still not
    Working. How do I fix this? I have not jailbroken my phone before.

    How do I fix this?
    You can search this forum before posting, as your question has been asked and answered many times already int he past.  Download any free app from the app store and let it install.  once completed, launch your other apps.

  • HT2452 I updated my iMac and the Wifi & LAN are not working

    I updated my iMac and the Wifi & LAN are not working

    Firefox stores site favicons to display next to the corresponding bookmark. If those have disappeared ''completely'', it might indicate a problem with your bookmarks list. If some of the site favicons still show, it could be this: for bookmarks without favicons, Firefox recently changed from showing a "blank page" icon to showing the dotted rectangle icon.

  • I updated my Mac to Yosemite, now fonts I had previously downloaded are not available in Illustrator. How do I fix this?

    I just updated my software to Yosemite, and now I cannot access the fonts I need in Illustrator, although they are still in my font library. The problem is just with fonts I've downloaded. How can i fix this?

    emmmoose,
    Did you reinstall after updating to Yosemite? That is normally recommended. Otherwise, strange things may happen, or fail to happen.

  • Usual windows 7 opening and closing of windows are not working with my updated Firefox 16.0.1

    My Windows 7 automatically updated recently and so did Firefox. Now, with all other Windows applications including Internet Explorer, I can open a new window by right-clicking on the icon in the taskbar (showing there because the application is open), and when I right click, it gives me the option to close all windows. With Firefox, this also used to be the case, but since the update, when I right -click on the open Firefox in the taskbar, nothing happens. And when I tried to "pin" Firefox to the taskbar, even then, I cannot close all open windows just by right-clicking, and it is a longer procedure to open a new Firefox window. Suggestions would be greatly appreciated....

    Try to check for problems with the localstore.rdf file.
    *http://kb.mozillazine.org/Corrupt_localstore.rdf
    Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
    *Do not click the Reset button on the Safe mode start window or otherwise make changes.
    *https://support.mozilla.org/kb/Safe+Mode
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

  • I updated my mac os x mountain lion to v10.8.5 and my internal speakers and even connected earphones are not working. Please help

    i updated my OS on macbook pro 13inch from mountain lion v10.8.4 to mountain lion v10.8.5 and when i played songs on itunes there was no sound from the speakers, when i plugged in my earphones there was still no sound. i restarted my mac a few times but still it did not help. I need to get my speakers started soon. Please help

    Have you tried a PRAM reset?
    http://support.apple.com/kb/ht1379
    Ciao.

  • Hi . I recently updated my macbook air late 2008 to 10.7.0 from 10.6.8 . My google chrome , itunes and some other apps are not working .

    i want to update to 10.7.1 , so i download the update from apple.com but its not installing " saying can't be installed on my disk . What to do ?
    i all ready tried download the update again and again .... because i read somewhere in apple support that the update should be of more than 70mb but mine is of 60 or 58mb . Suggest me a way to update .

    If you use Software Update it will designate the 10.7.1 specific for your model, and may miss somethings.  It is better to download the update straight off Apple's website.  Mind you, unless you know your software is not compatible with 10.7.2 or later, I recommend at minimum upgrading to 10.7.3.  That's where I found to be my happy medium with.   Run repair permisssion with Applications -> Utilities -> Disk Utility when you are finished.  If you have any third party cache cleaning software remove it.   Especially remove MacKeeper if that got installed using these directions since it has given people more headaches than any.  The only utility you need is a backup utility.   And periodically let the machine stay awake running screen saver instead of energy saver.  This will keep the logfiles clean.  The combo updates are better than the delta updates.  Combo updates do multiple updates at once.

Maybe you are looking for