I Updated to 8.0 and now firefox will not open and I receive an Error message stating that 7.0.1 is not compatible with Min version 8.0 and max version 8.0. What can I do now?

I tried uninstalling 7.0.1 and reinstalling it and still it would not update and problems such as losing my bookmarks, and it having different tool bars and add ons each time I opened it. I lost so many bookmarks and it became so frustrating that I decided to try and upgrade to see if that would overcome the problems. And now I have this problem. When I did a search on my hard drive to see how many firefox components there were I found firefox related files and documents all over the place and wondered if I should just delete anything related to firefox to clean any residual files that might be causing problems and then start a clean download, but I didn't want to delete files in windows and wasn't sure what I should delete and what I should leave. Can anyone help?? I miss my firefox and wish that I had never upgraded to 7.0.1 .

If you use ZoneAlarm Extreme Security then try to disable Virtualization.
*http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
See also:
*[[/questions/880050]]

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HT4061 I had purchased two movies and several iTunes music and since installing the updated ios6, I am unable to view the movies. It keeps send an error message stating that "the request URL was not found on the server" also the music purchased wont play.

As with the music, it just scrolls rapidly through my play list nut not playing any songs.....

I've had the same problems -- latest version of Mac OS and iTunes. Content plays on my iPhone, but I get the grey screen and message telling me to authorize. I even deauthorized the computer and reauthorized it to no avail.
And it is the right apple account.

The last Apple itunes update from 1/24/14 was unsuccessful and I now receive an error message stating that a program MSVCR80 file is missing. What does that mean?

On January 24, 2014 I received a prompt on my Sony Vaio laptop that there was an iTunes program update ready. I allowed my computer to install it, I received an error message stating it could wasn't completed. Since then I can't access my iTunes and continuously receive an error message stating that a file MSVCR80 is missing. A second message pop-up box states that I need to reinstall iTunes. My question is if I remove the program how do I locate my file to reinstall it and am I going to lose any of my music?

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates
Under normal circumstances, an uninstall/reinstall doesn't touch your content. (That being said, it's still always a good idea to maintain a current backup at all times in case of disasters of any sort.)

I'm using an earlier version of Firefox (v. 3.6.18), downloaded the add-on but it will not open. I received a error message saying safari can't open "firefox_sync-1.7-sm+fn+fx.xpi" because no available application can open it.

I'm using an earlier version of Firefox (v. 3.6.18), downloaded the add-on but it will not open. I received a error message saying safari can't open "firefox_sync-1.7-sm+fn+fx.xpi" because no available application can open it.

"Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove the Cookies" from sites causing problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"
See http://kb.mozillazine.org/Clearing_the_cache and http://kb.mozillazine.org/Cookies

I unplugged a USB data device without ejecting it properly via 'Finder'. Now whenever I plug in the device I received an error message stating that the 'disk was not ejected properly

Now when I plug in the device I receive an error message stating that the disk was not ejected properly & that next time I connect the 'disk', MAC OS X will attempt to repair any damage to the information on the disk.
It has not repaired.
The data I am trying to import is photos & even when I change to a different SD card I receive the same message.
I am a recent convert from Windows and am new to the MAC way of things.

You can repair the SD card using Disk Utility.
I suggest you copy the photos from your SD card, if you haven't done so already, before using Disk Utility to repair your SD card.

I downloaded several tv shows on my computer and attempted to drag and drop to my iPod touch. I received an error message indicating that there was a problem syncing to my iPod. What steps should I take next? This has never happened before.

I downloaded several tv shows on my computer and attempted to drag and drop to my iPod touch. I received an error message indicating that there was a problem syncing to my iPod. What steps should I take next? This has never happened before.

Force Quit .
Press command + option + esc keys together at the same time. Wait.
When Force Quit window appears, select the Safari if not already.
Press Force Quit button at the bottom of the window. Wait.
Safari will quit.
Relaunch Safari holding the shift key down.
http://www.thesafemac.com/fbi-ransomware-virus-rampant/

When opening the Coloursync utility and pressing the verify button, I received an error message stating that the Tag 'cprt':Text tag has an incorrect length which could not be fixed as the file is locked. Does anyone know how to rectify this?

When opening the Coloursync utility and pressing the verify button, I received an error message (copy below) stating that the Tag 'cprt':Text tag has an incorrect length which could not be fixed as the file is locked. Does anyone know how to rectify this?
Checking 25 profiles...
/Library/ColorSync/Profiles/Displays/iMac-00000610-0000-9C6C-0000-000004271B00.i cc
   Tag 'cprt': Text tag has an incorrect length.
   The file is locked. Could not be fixed.

Hi guys,
I followed the steps to unlock the .icc file in the "getinfo" screen then went on clicking repair in colorsync utility.
This is the message i got:
Searching for profiles...
Checking 17 profiles...
/Library/ColorSync/Profiles/Displays/Color LCD-00000610-0000-9CF3-0000-000004273CC0.icc
   Tag 'cprt': Text tag has an incorrect length. Fixed.
Repair done - 1 profiles fixed.
However, when i hit verify again it shows up like this:
Searching for profiles...
Checking 17 profiles...
/Library/ColorSync/Profiles/Displays/Color LCD-00000610-0000-9CF3-0000-000004273CC0.icc
   Tag 'cprt': Text tag has an incorrect length.
Verify done - found 1 bad profile.
... and it keeps like this sine die.
when i open the .icc file it shows up like this:
3     'cprt'     'text'     35     Copyright ASCII Text String
New to mac so I really don't know what to do.
I didn't get this message so far. What i did before getting this message was to open a jpeg file. I wanted to edit it so when i did right click on the file i went to open with, and colorsync came as an option; so i chose it.
Then this message started comming up.
Is there anything i can do?
Thabks for the support.

I pre-purchased an album and now 2 of the songs will not play. I receive an error message saying that my computer is not authorized to play, but when I authorize it, it says it is already authorized. What do I do?

Please help me. I have already read the tips under the support and nothing has worked.

If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

I downloaded, installed Firefox and when I try to open it i receive the error message Your Firefox profile cannot be loaded. It may be missing or inaccessible."

I have read through the various post / solutions. I can nopt find the profile file on my hard drive. Up until a month or so ago was able to use Firefox on this machine. Now not.
How can I solve this problem?

I can not find any of the files you address.
I am tying to install Firefox for the first time. SO, if that is the case, how can any of these various files exist? I cannot access the contents of my "Application support" folder.
I have tried to delete Firefox and start over, and the same error message comes up.
I guess my frustration is how can I have a profile if I do not have Firefox installed?

My daughter forgot the passcode, I tried turning it off and connecting to itunes to reset but i get an error message stating that I need to enter a pass code. Keep in mind we did not register this device.

my daugher forgot her passcode. I tried connecting to itunes as instructed, but get message asking for passcode.

That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

HT1925 I cannot uninstall Bonjour and Quicktime so I can do a complete reinstall of iTunes. I get an error message stating that both are older versions and to contact technical support. I am running Windows XP Professional Service Pack 3.

I am trying to update iTunes on my desktop (running Windows XP Professional Service Pack 3) and I continue to receive an error message stating that the update cannot continue because Bonjour and Quicktime are older versions and to contact technical support. I have tried repairing both and tried to uninstall iTunes and all of it's componants and still receive the same message. Any help getting this issue resolved as soon as possible will be much appreciated.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
Next, select any QuickTime entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I've been getting a error message stating that I can't download any apps to my ipad 3 ?

I recently went to update my Kindle app to the newest version, my ipad has been running great until now. After I went to install the latest version I noticed that I received an error message stating that I couldn't install at this time. I have tryed rebooting the system, I deleted the app & went back to re-install and I am still getting the same message. I also tried to download a random app to see if I received the same message & I did...any help would be greatly appreciated! Thanks

Here are a couple of things that you can try.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to update again.

I clicked "yes" to upgrade iTunes and now it doesn't work. I get an error message stating my computer is missing MSVCR80 and then a message stating Error 7 (Windows Error 126). I've tried reloading iTunes twice. What can I do?

I clicked "yes" to upgrade iTunes and now it doesn't work. I get an error message stating my computer is missing MSVCR80 and then a message stating Error 7 (Windows Error 126). I've tried reloading iTunes twice. What can I do?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Hi I recently dropped my ipod touch and now it wont connect to itunes. Everytime i plug it in, i get an error message saying that the usb device is not recognized

hi I recently dropped my ipod touch and now it wont connect to itunes. Everytime i plug it in, i get an error message saying that the usb device is not recognized

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Since I'd installed the new version of iTunes, iCal and Address book do not sync with my iPhone 3GS through iTunes anymore and I get an error message stating that iTunes can not sync with this iPhone. Was must i do to correct this issue?

Since I'd installed the new version of iTunes, iCal and Address book do not sync with my iPhone 3GS through iTunes anymore and I get an error message stating that iTunes can not sync with this iPhone. Was must i do to correct this issue and if i must, how dI reintall iTunes without loosing my content?
P.S. I am able to sync postcasts and music though!

http://support.apple.com/kb/TS3694
http://support.apple.com/kb/TS3125
http://support.microsoft.com/kb/299357

I Updated to 8.0 and now firefox will not open and I receive an Error message stating that 7.0.1 is not compatible with Min version 8.0 and max version 8.0. What can I do now?

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