I updated to io7 and it was linked to my ex's icloud. He is no longer in country and i have no way of contacting him. Am i stuck with a useless ipad?
This is really frusterating... It was gifted to me and if i knew updating to i07 would be such a pain i wouldnt have gone through with this! So if the pereson is either jailed or deceased what is the next option???? I know its for better security, but this is so difficult!
If Find My iPad is enabled in IOS 7, the owner's Apple ID and Password is required:
1. To turn off Find My iPad
2. To erase iPad
3. To reactivate and use iPad
Similar Messages
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I need to know how to remove an iTunes account associated with my computer. My nephew used to live with me but has moved out. Everytime I sync my iPod touch his stuff is added to my device. I have no way to contact him to get his password. How can I make this go away. He listened to music that is very offensive to me and I dont want it in my library or playlists. Any help would be greatly appreciated.
Thank you in advance,
ShellyYou can use computer iTunes to help.
Connect your iPod Touch to Computer's iTunes
In iTunes, select your iPod Touch under DEVICES (left pane).
On right pane select Music at the top.
Now you can de-select the music/playlist or anything you don't want and click Sync button bottom right.
You can do the above for Apps, Books, etc.
You can of course, de-authorize the computer in iTunes menu Store.
Note: That will make everything using his AppleID inaccessible. -
i have an ipad and the original owner is not present and i have no way to contact the owner how can i reset the ipad to factory settings?
Tammy,
Unfortunately your iPhone is just a paper weight. Return it to the pawn shop for a refund.
iCloud: Find My iPhone Activation Lock in iOS 7 explains the "Buyer Beware" facts:
When purchasing an iPhone, iPad, or iPod touch from someone other than Apple or an authorized Apple reseller, it is up to you to ensure that the device has been erased and is no longer linked to the previous owner’s account.
Follow each of these steps to make sure that you can use the device you purchase:
Turn the device on and slide to unlock.If the passcode lock screen or the home screen appears, the device has not been erased. Ask the seller to completely erase the device by going to Settings > General > Reset > Erase All Content and Settings. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been erased.
Begin the device setup process.After choosing a language, choosing a country, and connecting to a network, the device will begin activation. If you are asked for the previous owner’s Apple ID and password, the device is still linked to their account. Hand the device back to the seller and ask them to enter their password. If the previous owner is not present, they can remove the device from their account by signing in toicloud.com/find. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been removed from the previous owner’s account.
You will know that a device is ready for you to use when you are asked to “Set up your iPhone", “Set up your iPad", or “Set up your iPod” during the device setup process. -
I bought a iPhone and I was able to log into my iCloud with no problem and when I tried to update it it kicked me out and now it's asking me for the old apple user please help what can I do...?
Contact the original owner, and ask them to remove the device from their icloud.
http://support.apple.com/kb/PH13695
HTH -
When trying to update Apps in iTunes on my computer my old Apple ID appears, which is no longer in use and has no password; even when I try to create a password for this Old ID, Apple won't let me. When I go into see my Account settings My new Apple ID / iTunes ID are listed and the passwords are correct obviously so why can't I update my Apps? Why does my Old apple ID keep appearing and how can I get Apple to change this?
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
I broke my ipod 5 generation ipod and had some pretty important notes on there and it will not start again. I also have an ipod 4th generation and I was wondering if you could use icloud or something to restore my notes on to this ipod. Any ideas?
If you had been syncing notes on your iPod with iCloud before this happened, go to icloud.com and confirm that your notes are still there. If they are, you could either email them to yourself one at a time from icloud.com or you could sign into your icloud account on your other iPad in Settings>iCloud and turn Notes to On to sync them to your other iPod.
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hello i recently bought an ipod 5g from a friend i had just met, I took the ipod home and factory reset it, but when i try to sign in is says i have to sign into the account that was used to set it up. i have no way to contact her because she moved to arizona to live with her grandparents . i have no way to get the email or password i need help.!!!!!!!!!!!!!!!!!! someone please.!!!!!!!!!!
Wipe it clean and restore it. You should then be able to rename the iPod and set up an account with iTunes. I hope this helps!
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Hi. My phone screen broke and I had it replaced from a phone shop. The guy said that while changing the screen and phone was blocked. It is now disabled for like 23,000,000 minutes and I can't restore it cause I dont have all the data sync to my computer. Is there anything I can do or can Apple do something if I give them the correct password?
As you had the iPhone opened by an unauthorised repairer ( Apple do not replace screens on iPhone 4)
Apple will not provide any service or support
Take it back to the "phoneShop" and tell them to fix it
You have no other alternatives
or try this
http://support.apple.com/kb/HT1212 -
My ipod was stolen and I was trying to track it via icloud but they've disabled the location services. Will they still receive my "Find My iPod" messages?
If they disabled services, then they disabled Find My iPhone (if they're smart), so you won't be able to track it and/or wipe it. Messages won't work either.
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I bought a second hand ipod 4 and it's not letting me sign into icloud. A message saying the five free accounts have already been registered to this ipod.? what can I do?
From a previous post:
UPDATE: it is possible to remove an iCloud affiliation from a device when the maximum number of free accounts has been used. I used the "reset and erase" option from Settings | General | Reset | Erase All Content and Settings. When this was finished, the iPod was like new - not just "restored" as we can do within iTunes and I had done with this device - it was legitimately restored. I signed in with my son's newly created Apple ID and it was accepted and now the device works like a charm. It also still uses my Apple ID and password for the iTunes and App stores, however I have restrictions in place to prohibit him from downloading or buying any content. I hope this helps anyone else that has reported this question. -
My daughter used my apple ID to set up her ipod and now her email address is on my icloud account, how do i get it off, i have tried everything?
Where do you see her email address on your iCloud account?
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A newer verion update for my iPod touch was taking place when I got knocked off line,Now,I have no connection to be able to use my iPod.Just a Black screen with the Apple insignia and an oblong circle that would have filled when the update was finished appears and the iPod won't turn on or off. What can I do to remedy the situation.?
Try putting the iPad into recovery mode and see if that fixes it : http://support.apple.com/kb/ht4097
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what if the previous owner of the ipod had Find my ipod to link it to their apple I.D and their is no way that I can contact them ?
Then your iPod is useless. The previous owner should've unlinked the device from their AppleID before passing/selling on the device to you, and you should've checked the device was properly wiped before buying it.
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Last night my laptop died and the time and date was reset. I cannot acess date and time preferences to change it and my laptop is acting really weird. My CD drive is broken so there are no options to put in a cd. Please someone help i need my laptop for school and cannot afford another.
Many system actions will misbehave, given an inaccurate date. Resetting the NVRAM and / or SMC will not fix it, and if the system has a preposterous date you may not be able to open System Preferences to correct it. This dilemma may or may not be addressed in a future OS X update.
If you cannot open System Preferences you can reset your system date and time using Terminal.
Please read everything that follows before proceeding. Write them down if necessary because the effects of setting a preposterous system date are unpredictable.
Quit System Preferences, force quit if necessary: OS X: How to quit an unresponsive application using Force Quit
Open Terminal - it is in your Utilities folder and looks like this
You can find Terminal by using the Finder's Go menu and choosing Utilities, then double-click the Terminal icon.
At the prompt, you will be typing a command resembling the following:
sudo date mmddhhnnyyyy
... but you must substitute the actual date and time in the command that corresponds to the date format used for your location. In other words if your custom is to use a date like 8 February 2014 then reverse the mm and dd values.
Substitute numerals in the above command according to the following:
mm = month
dd = date
hh = hour (24 hour format)
nn = minutes past the hour
yyyy = year
Each of those values must be two digits except for the year which can be two or four digits. As an example if the current date and time is February 8, 2014 at 9 PM your command will be the following:
sudo date 020821002014
or
sudo date 0208210014
Either one will work. If you enter nonsensical values the system will attempt to parse the entry correctly.
To recover from your inability to use System Preferences to set the date and time, the value entered does not have to be precise, it just has to be approximate.
Enter that command using the actual time and date for your location and in the appropriate format, then press the Return key. Terminal will ask for your Admin Password - the same one you use when you log in to your Mac. Type it and then press the Return key. What you type will not appear, not even with •••• characters.
To determine if your change was effective just type the date command and press the Return key. Terminal will reply with the date and time. If it appears correct and in the correct format, you should be able to open System Preferences > Date & Time once again. Selecting the "Set time and date automatically" and choosing an appropriate time server will adjust your Mac's system clock to the precise time. -
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