I updated to ios 5.1, after updating, now my screen is stuck with the apple logo and status bar and isn't doing anything....HELP
I updated to ios 5.1, after updating, now my screen is stuck with the apple logo and status bar and isn't doing anything....HELP
The typical fix if the progress bar totally freezes - meaning no movement at all for more than 20 minutes - and iTunes will no recognize the device - is to try to put the iPad into recovery mode. That is explained here.
iPad: Unable to update or restore
However, don't jump the gun. Keep an eye on the progress bar and if it is moving at all - even very slowly - let it go for a while. I'm updating my iPod touch first and the progress bar is moving but very slowly.
Similar Messages
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while I was updating my ipod touch to ios 6 the battery got drained during the process, i tried restoring it, it couldnt now my ipod is stuck on the Apple logo screen.
Can anyone help me with this issue???Connect your iTouch to your PC then open iTunes, if iTunes does not recognize your device, try to hold the SLEEP Button and the HOME button at the same time (iPod Reset) for a couple of seconds until the "Charging Tone sounds, now you should be seeing your device name in the iTunes " Device List". If you do, just click RESTORE and iTunes will automatically restore your iTouch to original set-up and download the iOS6 update.
Hope this helps.. -
I was updateing the software on my ipod through the wireless straight to the ipod and had to stop so held down both the power and the home buttons. Now the screen is frozen with the apple logo and the normal 'unfreeze' technique won't work. The computer does not recognise the ipod so will not charge or restore it. Is there anything that I can do myself?
Unplug it and let unit go dead. Then hold your Home button down and plug the USB power cord back in. iTunes should see it and then restore.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
just updated my phone and now it doesn't work at all. apple logo queeps coming on and off on my sceern.
Was your phone jailbroken or hacked to unlock it before you updated?
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I was updating my ipad 2 and then it said "restore in progress" than it shut down and attempted to start back up, but it got stuck at the apple logo! Sombody please help, I am very worried!
Try putting the iPad into recovery mode : http://support.apple.com/kb/ht4097
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screen is blank with apple logo after downloading new ios 7. Any suggestions?
Hi, ronia90.
Thank you for visiting Apple Support Communities.
I would first try a reset of the device. To reset a device, press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until the Apple logo appears. You may need to attempt this multiple times.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, you may need to attempt a restore on the device via forced recovery.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Regards,
Jason H. -
The phone has been fully charged, software OS 8.1.1 lots of storage and fully operational. Any ideas.
I understand what you are trying to say, but the device is not fully operational, or you wouldn't be here. Does the device go to logo, then turn off, then go to logo again? If not, then you need to first try a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. If that does not help, then restore from backup. If the restore from backup is not successful, then restore as new, not from a backup. If the restore from new is not successful, then make an appointment at the Genius Bar of the nearest Apple store or Authorized Apple Service provider, depending on your location and have the hardware checked. You might also want to take a look at this link and see if your iPhone 5 qualifies for the battery replacement program. https://www.apple.com/support/iphone5-battery/ Go to that site and enter your serial number. If you have trouble restoring, see this support document. If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
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For the safari, it is just a blank white page everytime I open it.
did you find out? i also have this disastrous issue!!
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My Ipad is stuck with the apple logo after Ios8 install.
It wont turn off. It will reset by holding down the home and power button but only goes back to the apple logo again. Have tried plugging into Itunes
and it's not recognising it. It runs out of charge whilst charging and shuts down then restarts to the apple logo page. Any ideas??FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary. -
After updating to iOS 5.0.1 my iphone 4 is frozen on the screen with the apple logo and the progress bar under it. Held the power and home button, the phone shut off, and restarted the progress. If i try to turn the phone on, it keeps telling me to connect to iTunes. Once I do, it asks me to restore, i click restore, but it keeps on freezing at the screen. What is the problem? Error 1603 comes up. Followed the link to apple's page but nothing that was said there worked.
See Here for
Unable to Update or Restore
http://support.apple.com/kb/HT1808 -
i just update my iPhone which was previously jailbreaked when i update it after downloading all the file it start to show the apple logo for a moment and it went and completely turned off i tried to connect through iTunes but it doesn't show any iPhone connected to itunes
No support for jailbroken phones will be given in this forum or from Apple.
Unauthorized modification of iOS has been a major source of instability, disruption of services, and… -
After installing the above mentioned update, my ipad will no longer turn on. I have just a black screen with the apple logo when I attach it to a power source. Anyone else having this problem, please advise on how to fix.
IF RESET DOESN'T WORK, FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTunes and plug (very important)
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note: Data will be lost -
I was trying to update my Ipad to IOS 8, the screen is all black with the apple logo on it and the progress bar is stuck.
I can't turn it off, and when i connect it to itunes, it doesn't displayTry putting the iPad in restore mode and see if iTunes recognizes it. The steps are below:
Turn your iPad off.
Hold down the Home button and plug it into your computer. Keep holding the Home button until you see a screen telling you to connect to iTunes.
iTunes should show you a popup saying that there is an iPad that is in Recovery Mode and needs to be restored before you can use it. Click OK.
Click on Restore iPad -
I was trying to update my iphone software recently all was going well until I had to connect to itunes. After connecting with itunes, the "restore" proceedure did not work as supposed to and the phone is now permanently off with the apple logo showing continously. The phone also doesn't seem to hold charge and its been plugged into a power source for over 6 hours. Phone also gets quite warm. What can I do?
hold the home button and the power button at the same time
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My iPhone 5 is stuck on the Apple logo after trying to update it
My iPhone 5 is stuck on the Apple logo after trying to update it - brought brand new today
have you tried holding down the home button and lock button at the same time for 60 sec?
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