I updated to ios 6.1.3 on my perfectly good 3gs and now my phone can't see my sim card

Hi everyone, I recently updated my 3gs 16gb from 5.1 to 6.1.3 as suggested by itunes so I went ahead and performed the update, I really wish I had not!, as soon as the update had finished a message came up saying that there was no sim inserted, strange I have updated the other three iphone we have in the house without this problem, I checked with the carrier to confirm that my phone was still officially unlocked and that the sim was working fine ( it is! as I can swap it to other phones every single one recognises the sim but I checked with my carrier anyway.) I do have an active case open on this and i intend to get my phone compensated for one way or another.
Maybe some of you community members know of others with the same issue,
I will clear a few things up first,
I have tried restoring numerous times and each time it fails to see my sim, I have tried updating with the sim in /out.
The phone was working perfectly with no errors prior to the update!
The sim I am using is the one that has been in the phone fully working for some time and the phone accepted all uk sims with no problem.
I upon a suggestion from support that I get the phone checked, which I have done, The result is there is NO hardware problem with the phone!
I am going crazy over this and before anyone suggests I get a new phone! This phone was in full working order prior to the 6.1.3 update the update has done this and as it is not hardware related it is a software error delivered via the update service on itunes.
Any help or suggestions greatly accepted other than buy a new phone as this seems to be an regular reply.
Thanks in anticipation
Chris

Hi imobl,
Thanks for your response, I forgot to add that the five 3uk sims we have in use, I have tried all of them none of them are recongnised non of them have pin codes, I even purchased four more sims Tmobile (original carrier) Vodaphone, 3 and giffgaff.

Similar Messages

  • I attempted to update my iphone5 to 7.1.1  There was an error and now my phone is erased.  I have attempted to restore from the cloud and it propogates the apple id with an old one, and will not allow me to restore from a the cloud

    I attempted to update my iphone5 to 7.1.1  There was an error and now my phone is erased.  I have attempted to restore from the cloud and it propogates the apple id with an old one, and will not allow me to restore from a the cloud

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              
    Also, do you remember what the error message said?

  • HT1349 i updated my iphone which they gave to me with out a sim card and now the iphone is asking for a sim card to activate it what should i do i dont have the sim card?

    i updated my iphone which they gave to me with out a sim card and now the iphone is asking for a sim card to activate it what should i do i dont have the sim card?

    i had 4 point something i dont know lol but i used to text anyways with my wifi on "textfree app" until i updated like a dummy i didnt know they would ask for the sim card and my day got ruined . all  i wanted to know is if i put a sim card like if i buy a at&t card for 4$ on amazon if it would unlock it and i can use it again for i can play angry birds -_-  but u kinda made my day better thanks

  • I recently updated my IOS software on my IPAD with the latest version and now video from some sites does not run. I did not do the update on my other IPAD and the video runs fine. Any idea why.

    I have an IPAD 3 and recently updated the IOS software with the latest version and now video from some sites will not display where it did prior to the update. When I go to those same sites on my other IPAD that I did not do the softward update the video still works. Any idea why and what to do to fix it?

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430http://support.apple.com/kb/ht1430
     Cheers, Tom

  • Updated to iOS 8.0.1 and now my phone can't make calls and Touch ID is broken. I'm on verizon

    I Just updated my iphone 6+ to the new 8.0.1 update and now I can't make calls and my Touch ID sensor doesn't work? my cell phone is my only source of communication, please fix this ASAP!!

    Hello there, ChrisR83.
    Apple has released 8.0.2 which resolves the issues reported with the update you are referring to. The following Knowledge Base article walks through the steps on how to get that current update:
    Update your iPhone, iPad, or iPod touch iOS software
    https://support.apple.com/kb/HT4623
    If you'd like to see all the features of the 8.0.2 release, this article provides some great in-depth information:
    iOS 8.0.2
    http://support.apple.com/kb/DL1758
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Updated my iTunes and now my mac can not see my airport express no matter what I have tried

    recently updated my itunes and the firmware on my airport extreme and suddenly itunes does not recognize my airport express for speakers and my mac through airport utilities can not see my airport express. *** I have tried everything and nothing will bring the airport express back to life what to do

    rosenkd wrote:
    *** I have tried everything
    ... including a "hard reset" or a "factory defaults reset"?

  • Help  I have an   IPhone 3  32gb that I am using as a ipod. Today I updated it at itunes and now it just asks me to insert sims card. I have no Sims card.

    Please can someone help me because after updcating my ios from 3 to 5 the Iphone that I am using as an ipod has frozen up and does not  do anythinng except ask me for 1. a language 2. a country   3. insert sims card which I do not have.. It is useless in the state it is in. Help me ge t it back!!!

    You cannot set it up without a SIM. You need to get one. Doesn't have to be active - you can get a used one on eBay for a buck or two.

  • TS4429 i updated ios of 3gs and now my phone is not activating

    I have just  updated my iphone 3gs to 6.1.1. When my phone get restart, it showed activating your iphone but it shows no service at service provider..... afetr this it shows try again....   now tell me what to do??????

    I wouldnt update the phone. the software is to advanced for that phone, try taking it into an apple store.
    Thanks

  • I plugged my Iphone 4s in my computer last night and it asked if I wanted to do an update, so I started it and now my phone can not be found and says I have to start in recovery mode, the display on the phone is a circle itunes and the cord to plug it in?

    I plugged my Iphone 4s in my computer last night to sync and it asked me if I wanted to do an update, so I clicked to start the update. When I woke up this morning my phone is frozen with the display having the blue circle itunes on the top and bottom of screen has the charger cord, letting me know to plug in, but it was already plugged in. The message in Itunes says, itunes has detected an iphone in recovery mode. You must restore the phone before you can use it. I know if I hit recovery mode that I lose everything currently on my phone. Any suggestions?
    Thanks,
    patti

    If you're in recovery mode, all data is ALREADY lost.  You've no choice but to restore.

  • HT201210 i have a ipone4s and am trying to update to the latest version. There has been a error and now all i can get is a iTunes logo with a connection arrrow pointing up. i cannot get the phone to do any thing.

    I am trying to updated my Iphone 4s and there is a erroe while updating. My phone has now got a iTunes icon with a arrow below it and a picture of a connectione cable below that.  I cannot get the phone to respond to any thing.

    Here's a few things to check
    1. Make sure you are using the original usb cable provided by apple
    2. Try re-installing iTunes preferrably uninstall then install a new version
    3. Try different usb ports
    4. If all goes wrong, install itunes on a different computer and update it on the other computer, then you can always plug it up again on yours and restore your information

  • I updated iTunes so I could download ios5 and now my computer can't see my 3Gs

    I have an imac, and everytime I plug my phone in the sound plays, it charges, the camera window app pops up telling me no camera is attached (like it always does) but my itunes wont show the phone as connected.
    how do I fix this

    I have same problem with 3gs and macbook pro since ios5 its not recogniseing the phone in itunes or iphoto so cant sync anything!!  Im really really p'd off with it now as I have loads of pics I need to get off for a project!! I initially thought it had something to do with the wifi sync so I switched it off which now means I cant sync at all so I am stuffed on music syncing too now!! It must be a glitch somewhere..I have tried everything in the tech help to try and resolve this and nothing has helped, as I said really p'd off!!!

  • I tried to update my iphone 4s to iOS5.0.2 from 5.0.1 and now my phone won't turn it.

    Hi there, i recently got my iPhone 4s from Canda and now im using it with an Australian SIm card ( yes it works ).
    My iphone 4s is still running on iOS5.0.1 and i just tried to update it through my phone (not on the computer). When it finished updating, there was a picture on my phone with the Plug sign and the Itunes sign. So i thought that i had to restore it, not much of a problem.
    After i restored it, the same picture kept coming up. *plug into itunes* and now i cant use my phone.
    Someone please help
    thanks in advance,
    Brian

    Sorry i meant iOs5 to ios 5.0.1

  • I downloaded iOS 8.2 and now my phone won't connect to the iTunes store, and my iTunes Match is turned off and won't turn back on...

    I downloaded iOS 8.2 on my iPhone 5s 32 GB and now my phone won't connect to the iTunes store, and my iTunes Match is turned off and won't turn back on... I'm trying to log in from Settings > iTunes & App Store... not working...  I have reset the phone twice, tried via cell service, and rebooted my wireless router..

    As per the Apple iCloud status page, they are having issues. Do not make changes at your end.
    https://www.apple.com/support/systemstatus/
    Edit

  • I did a software update on my iPhone 4S to 6.1.1 and now my phone will not connect to my Mac

    I updated the software on my iPhone 4s to 6.1.1 and now my phone will not connect to my Mac.

    missykittee wrote:
    now I am required to have a lock on the phone.
    No, you are not.  Apple merely encourages there customers to secure their own data.  Only fools choose to not have a passcode lock.  I hope for your own laziness that you never keep any personal data on your phone... otherwise you are setting yourself up for major issues when your phone falls into the hands of an unscrupulous person.

  • Updated my iphone 3gs to the 5 ios and now my phone wont read my sim card when i reacticate it

    updated my iphone 3gs to the 5 ios and now my phone wont read my sim card when i reactivate it.
    Every time i connect it to itunes all it says is "There is no SIM card installed in the iphone you are attempting to activate." Even thought there is a sim card connected in my phone.

    Is the SIM from a supported carrier?
    Is the device carrier locked, officially unlocked, or hacked to be unlocked?
    Has the SIM been reseated?  If not, try that.
    Also, basic troubleshooting is reset, restart, restore.  Has any of that been tried?

Maybe you are looking for

  • Problem with Pinch & Zoom

    Hi there, I have set up my folio with multiple articles, each with a horizontal and vertical orientation. I imported each article seperately as PDF format. When I view on my iPad the pinch & zoom only works on the first page, but not on the rest. How

  • Triplicate/Duplicate events in Calendar

    I upgraded my iPhone to iOS 5. My computer has OS 10.6.8. I started iCloud for only three apps; Contacts, Calendars and Find My Phone. After looking around some, I realized that with iCloud turned on for Calendars, it would only sync with iCloud and

  • NewLine problem

    I've having a problem creating a new line in my output file here's my code import java.io.*; class CopyFile      public static void main(String[] args)           int i = 0;           int lineCount = 0;           String fileName1 = "";           Strin

  • 10 days are over average speed is 50 kbps please h...

    ok guys ive made a few posts regarding this but now finally my 10 days are over and what a surprise my net sucks. I moved home to a new address got told i had a 2.5 mb line to 3mb line from bt but this seems to have disappeared can anybody explain wh

  • Reg: Error in Inter company integration landscape

    Hi, While assigning the company template for the data base in inter company landscape i am getting the following error and location and default template also not coming. Ganesh