I updated to iOS 8 on my iPhone 5c and now it won't turn on and I know it was fully charged any ideas?
Have updated my iPhone 5c to iOS 8 and restored it and now it won't turn on. I have tried plugging it in even though I know it was fully charged, I have shut down my rebooted my computer and iTunes from scratch and reconnected my phone and still nothing, any ideas?
Hello Nikmuz,
It sounds like your screen is either black so it looks like it is not on, or it is just plain not turning on at all and it is also not being recognized in iTunes. I would recommend the followng troubleshooting from this article to help you determine whether that is the case or not, named:
iPhone: Hardware troubleshooting
Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
While connected to the iPhone charger, try to reset the iPhone.
My issue is still not resolved. What do I do next?
Contact Apple Support.
Thank you for using Apple Support Communities.
All the very best,
Sterling
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After charging the iPod for half an hour, see if placing the iPod in recovery mode will allow iTunes to see the iPod so you can restore the iPod. For recovery mode see:
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1. pressing the Power button and Home button together for a long time
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Are you sure the update is done?
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Try:
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- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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Hi Cjroyle,
Thank you for using Apple Support Communities.
From your post I understand that your iPhone will not boot past the Apple logo on the screen. To troubleshoot this issue I'd like you to please follow the steps in the article below.
iOS: Not responding or does not turn on
Take care,
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If your iPhone is not powering on, then check out the article below to see if you can get it to power back on. You will want to start at step 3 to try and reset it by holding the Sleep/Wake button and Home button for about 10 seconds and see if the Apple Logo comes up.
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http://support.apple.com/kb/TS3281
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
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If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
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