I updated to iTunes 10.5 and now I can't connect to iTunes store
I updated to iTunes 10.5 and now I can't connect to the iTunes store. Anybody else having this problem?
I made some progress. The problem is thatiTunes is looking for a certain LSP (Layered Serviice Provider). Some antivirus software (PCTools in my case, wants another one.
1) Disable andy spyware
2) run command "netsh winsock reset" and reboot.
3) Voila it works.
I don't know all the consequences of this change but somebody is going to need their products' code.
Be careful, I know this works for me, but your mileage may vary.
Similar Messages
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Updated to iTunes 7.6 and now i can't connect to the store
I getting an error message saying it timed out. This happened when i first downloaded iTunes 7.5 on my new Vista running computer a month ago but i fixed it by going into Norton and putting iTunes to allow. I went to go do the same thign because maybe it reset but it is still on allow. Can someone please help me.
I posted this in another thread, but read the bottom paragraph.....Even though Norton says allow for iTunes, my was still blocked as well. It's running fine now though since I've cleared out the programs list and rules tab and started over. Norton sets a no TCP rule I couldn't figure out so I cleared them all out.
I disabled only the personal firewall in Norton Internet Security and it connected straight away. When I found out this worked, I tried just allowing the four apple programs the personal firewall monitors and no joy. I will find which program is being blocked, but disabling the entire personal fire wall will work.
BTW, in my case I was getting the connection timed out but the iTunes diagnostics said the connection was fine but never connected to the store successfully
Some how Norton Internet Security set itself to block outbound TCP connections during the upgrade, even though iTunes was still set to allow all connections in and out. I couldn't figure out which rule to change. To get the firewall running again, I had to use the reset botton (in Norton Internet Security) to clear out all the rules and programs and then manually add iTunes with allow all privileges to the program list. CAUTION: until Norton repopulates privileges for other programs, you may need to add them manually.....this includes Internet Explorer or any other browser you may use. -
I upgraded to iTunes 10.5 and now I can't back up iTunes library to disc. In previous versions it was in file>library>backup to disc. In iTunes 10.5 that is gone!
Some of us have our enture itunes library backed up on CD/DVD - what a waste of time and effort as now presumably you can't use these discs to restore itunes on a new computer! WHY NOT APPLE?
Very unimpressed with itunes 10.5/ios5 - wifi tracking apps have been removed from the store (and won't function in ios5), it's impossible to sync photos (I have spent a whole day trying to sync my iphone 3GS with itines 10.5) to no avail and now, no CD backup facility.
I have never had problems with apple before - I was thinking of upgrading my whole system from PC to Mac but now I am doubtful - if this is typical of apple software, I will stay with windows! -
my iphone's screen was smashed resulting in not able to unlock passcode and now i can't connect to itunes to synced with my divice before sending in for repair. what can i do
Sorry, there is nothing you can do.
FYI: Damage like that is not covered by warranty, & all Apple will offer you is an out of warranty replacement...cost, in the US, for an iPhone 4, is US $149. -
Got a new iPad 2 and now I can't connect to iTunes or transfer purchases from iPad 1
Have iPod,ipad2, iPhone but can't open iTunes on iPad
Ok...i got a new iPad and I was Able to sync it with no problem. I have a few magazines and i cant down load them it says it doesnot recogize me so I wrote to the app support and they requested the purchase history from my pc I can see it but from my ipad i try to go into my itunes purchases and gives me the message can not connect to itunes. I went to itunes on my pc and all my devices are in the authorized devices but not my ipad 2...there can u understand me now :-{
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Updated my software when prompted three days ago and as soon as the update was finished the basic screen came up with main menu. However, when I selected "Podcasts", "TV" or "Movies" the screen goes black and the same home screen comes up again. The only things that work are HuluPlus and Netflix and all non-iTunes icons. I can't buy anything from the iStore so if Apple wants me to keep iShopping at the iStore and take my iMoney you might want to make a patch available quickly.
I just did the update to version 5.2 on our ATV2 and now I'm having the exact same problem as the OP- all attempts to access any iTunes services i.e. Movies or TV result in dropping back to the ATV Main menu. Per Winston's suggestion, I logged out of iTunes and then tried to log back in. I am getting a message "the server is not responding- please try again later".
FWIW- all my non-iTunes services on the ATV are working fine- i.e. Netflix and YouTube.
Sounds like the update has overwhelmed the Apple servers.
Dave -
i have just reset my iPhone 5 and now when I open the App Store it says "cannot connect to app stpre" "cannot connect to iTunes store" I have googled what to do and everything it says to do I've done... My wifi connection is fine (that's what I'm using as I write) I'm about to sell my phone tomorrow thats why I reser it so I need to fix it what do I do
Hi Rhiannon.A,
Try to reset all setting on your phone and see. If issues still persist try to back up your phone using iTunes and restore it using computer. -
Can someone tell me how to fix this problem before I use up all my data?
If you can't connect to home wi fi, or any wi fi, go into the RESET area of your SETTINGS and choose RESET NETWORK CONNECTIONS. Turn the phone off and back on and you should be okay. It may take more than one try. Good luck.
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I have an ipad 1 and all was fine until the other day and now I can't connect to itunes a box pops up saying cannot allocate memory, what does this mean and howdo I fix it
Try quitting all apps and restart your iPad. Maybe you are running out of memory on the iPad. It's worth a try.
Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Or try a reset,
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
I have tried to update my Iphone 4S today to IOS 7.0.6 and now my iphone wont connect to itunes as it says that it is detected that it is in recovery mode and needs restoring. How do I restore it? I cannot get my phone on at all?
Click restore in itunes.
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When I was updating my ipod touch 4g 8g 4.3.3 the USB came out and now it just shows connect to itunes and when i try to update it comes with error 6. I do all of the help things and nothing happoned
First see if placing the iPod in Recovery Mode will allow a restore.
Next try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If not successful then time for an appointment at the Genius Bar of an Apple store. You are not alone with this problem. -
Since the new iTunes update 11.3, right after that I couldn't connect my iPod nano 7th G to iTunes. It kept showing me that it couldn't find my ipod, that I had to reinstall iTunes. I did that and still. And now I can't connect my iPhone 5 to iTunes to sync my music. Can anyone please help me ?
Hey zoelevi_13,
Here is an article that will help you troubleshoot this issue with your devices not being recognized by your computer:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden -
I just updated my iPod to iOS 6 and now it won't connect to iTunes, and iTunes says to restore it, but if I restore it I will lose all of my data. What do I do?
Uhless this program will get the iPod out of recovery mode you will have to restore via iTunes.
RecBoot: Easy Way to Put iPhone into Recovery Mode -
I updated my phone to ios7 and it told me to connect to iTunes. When I did the phone said it needed to be restored. I did this and then iTunes said it can't be as it isn't eligible so now my phone won't turn on. Help please!
You can try to restore it via recovery mode as show in the link below:
http://support.apple.com/kb/ht1808 -
I was Updating my Iphone 4s to iOS 6 through itunes. an error happended now iphone stuck on connect to itunes logo screen . tried tukrning on and of it connects but itunes does not recognize so i can restore .. any ideas?
Dont know if accidently fixed it or not i got it to be recogniced by itune im restoring it now. i held the power/sleep button till turned off. then while holding the home button under the screen connected it to the usb wire .. also i change the usb port i was using on my computer dont know if it was luck or what but glad i got my phone back.
itunes recognized it as in recovery mode
http://support.apple.com/kb/HT1808
got it working currently restoring from backup good luck guys
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