I updated to iTunes 10.5 on Vista. As with iTunes 10.0, The DEP will not allow iTunes to open. WHEN IS APPLE GOING TO ADDRESS THIS ISSUE? I can't update my telephone or iPod. I can't even open the iTunes program!!!
I am sick of dealing with this issue. I wish not that I had never even started using any Apple products, beginning with iTunes. WHEN IS APPLE GOING TO ADDRESS THIS ISSUE AND MAKE ITUNES SOMEHOW COMPATIBLE WITH DEP IN WINDOWS VISTA?
That being said, Is there any way to resolve this? What I did in the past is completely wipe ALL Apple files from my computer, and install an older version of iTunes. It was at least functional. It seems that any version of iTunes 10.0 or more recent is not compatible with the Data Execution Prevention in Windows. You can not remove iTunes from DEP, yet DEP prevents iTunes from running.
The down side is that I can't get the latest updates for my iPhone or iPod. Now, I have a new phone for my husband that needs syncing on my iTunes, and I can't do that because iTunes won't even open.
Can somebody help me out with this, please?
OK, lets do a complete overhaul to make sure it's working ok.
First to check your Windows system file for any corruption:
Go to command prompt (START/ALL PROGRAMS/ACCESSORIES right mouse click "command prompt" and choose "Run as Administrator"
type in
sfc /scannow
let Windows fix any system files that need to be repaired.
Restart the computer.
Start iTunes and see if it is ok.
If it doesn't, will have to go through the whole process of uninstalling and installing acccording to the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
(Referenceinstructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components)
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch
Similar Messages
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Is there no solution to this problem? The Windows site says keep checking the Apple site to get a version of iTunes that is compatible with the issues between the Data Execution Prevention in Windows Vista and any of the later versions of iTunes. Problem is, IT DOESN'T SEEM THAT APPLE REALIZES THERE IS A PROBLEM THAT NEEDS TO BE ADDRESSED. If there is a solution, or a patch that can be downloaded, or anything, I would really appreciate knwoing about it. The last time I had this problem was when I updated to iTunes 10.0. It took most of 3 weeks to figure out a fix for that. Now, I have a new phone, and it will not sync unless itunes 10.5 or later is installed. I tried updating to that, and now I'm back to square one with the DEP problems. Please help!!!! thanks!!
OK, lets do a complete overhaul to make sure it's working ok.
First to check your Windows system file for any corruption:
Go to command prompt (START/ALL PROGRAMS/ACCESSORIES right mouse click "command prompt" and choose "Run as Administrator"
type in
sfc /scannow
let Windows fix any system files that need to be repaired.
Restart the computer.
Start iTunes and see if it is ok.
If it doesn't, will have to go through the whole process of uninstalling and installing acccording to the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
(Referenceinstructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components)
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch -
how do i recover my purchased movies on itunes. the icloud does not show them and i have contacted apple twice before about this issue
Not all movies qualify for download on demand from iTunes in the Cloud, the rights may be reserved by the content provider and can vary by region. What response have you had from iTunes Store support?
If you have still have the computer they were on it might be possible to extract the hard drive, mount it in an external drive bay and recover the content from it.
tt2 -
When is Apple going to address this ITUNES CPU 100 percent problem
This is getting one everyones nerves.
georgefromqueen creek wrote:
This is getting one everyones nerves.
Speak for yourself. I am not experiencing any such issues on either of my computers running iTunes.
Generaly not a good idea to assume everyone is having the same issue, unless you like looking like a fool. -
I have an iPod 4s and I am trying to update to IOS 6.1.6. I keep trying to download but it will not allow me to click download and install. I have checked my storage and I have more than enough storage space available. Do you guys have any suggestions?
The only available, signed, iOS, for your iPod, is iOS 7.1. That's why you can't install iOS 6.1.6.
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I have Windows 8 pro on my computer . I un-installed itunes on my computer to re-install itunes 7.1.1 Now the system will not allow the re-install. Can anyone help?
I have an HP Officejet Pro 7580 similar to the 8600 you have and after upgrading to Mountain Lion it wouldn't work. HP support site said download updates for Mountain Lion from App Store not their site so I went to software update but there were NO UPDATES FOR 10.8. Tried a million things and could not get printer to work. So I restored back to Lion figuring at least printer worked then only now I can't get it to work with old settings either. I am sick to death of claims by Apple and peripheral manufacturers that everything is compatible all you have to do is get updates well in this case THERE ARE NONE TO BE GOT and I don't have time to **** about trying to find 'work arounds'. There shouldnt be a need for work-arounds. Unless the updates are ready DONT release the new OS. You shouldn't have to be an IT tech to make basic things like printing work. I see also the HP 8600 is even sold by appstore so there is no reason why it shouldn't work with minimum fuss.
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My phone will not let me download the most recent update for iOS 7.1. It says I need a wifi connection and will not allow me to push the 'Download & Install' button, even when I am at home and my wifi is on. How do I fix this?
Unfortunately yes, though technology would never move on if it kept to older standards and did not strive to do more.
The app store always gives you the option to use a previous version of the app IF it is available for your device.
Sorry but you are stuck without new hardware.
PJRS -
I cannot open iCal because of a problem. Can anybody help me? The computer will not allow it to open and sends a message to apple each time. The icon has gone from the dock, but ical works on my iPad and I am afraid to sync it with my computer in case it wipes everything .
I have the exact same problem. I have not changed anything. This is probably a bug or something that has gone bad with Mac OS X (10.7.2). I have not found any solution for this on the web.
MacBook Pro, Mac OS X (10.7.2). -
My iTunes songs won't drag when using wacom tablet mouse. When is Apple going to fix this?
My iTunes songs won't drag when using wacom tablet mouse. When is Apple going to fix this? Wacom says apple was made aware of this as long ago as July 2011.
no one in here knows when Apple is going to fix it. We are just users like you and have no more access to information than anyone else, including you.
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When is Apple going to fix this iTunes update issue? I can't open or re install my iTunes.
Is there anything they are going to do so I can add more music to my iPod? Let alone access my iTunes library.
Solving MSVCR80 issue and Windows iTunes install issues.
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I have a iphone I do not use as a phone anymore. I use the apps and the music on it though. I downloaded itunes and I am trying to update the phone so I can purchase music and apps for it. When I plug it to the computer it starts syncing and runs a good 20 minutes and then I get an error saying it cannot update and it takes me to a update repair page that does nothing to help. Can someone help me on what to do? I have my own itunes account, I have wi-fi, I have all the songs on my phone I purchased but I cant get it to sync with itunes at all. I can do nothing. Is this usual? Can I do something so I can still use the phone as a Ipod putting new stuff on it or am I stuck with all the old stuff and I can never add anything on it? HELP
To be exact the error says the iphone could not be restored, an unknown error occured (-1). What is that?
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My new update on my ipone 4, will not download music from my Mac computer. It says I must update my itunes, when I try to up date on the Mac, it says it has already downloaded the lastest version. How do I get music on my phone
Check the required specs for the latest version of iTunes and iOS. What kind of Mac computer do you have and what OS does it have on it. Also, what kind of processor do you have, Intel?
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I have tried to shut off the DEP for the program but it is not allowed. I can't get to any of my music on my computer because of this. I use windows vista and was able to use ITunes until the upgrade to 10.2. now i can't even open the program and it is getting me very upset. Please someone help me.
Many thanks.
That suggests that another application has stashed old QuickTime componentry in your system files.
So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit version of Windows, open the "System32" folder.
If you have a 64-bit version of Windows, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.) -
When I updated my iphone software, I lost my contact information. I see the backup on the devices menue in iTunes. However, it will only let me delete this backup and not restore it. How can I restore my old contacts to my iPhone? Thanks!
You will have to restore your iphone.
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Itunes 10.6.1.7 will not sync with ipod classic. When is Apple going to fix this!!!!
After upgrading to the latest version of iTunes - 10.6.1.7 my iPod classic is not recognized and I cannot sync it.
The iPod does appear as a drive on my computer (with Windows XP). The screen message syas the ipod is corrupted. Did a disk check on ipod in disk mode and tried again. No success.
I've gone through the steps for troubleshooting;
It worked fine before I upgraded iTunes and I'm at a loss on how to fix this.Try the steps listed on the linked pages in the answer below you up to the restore part. If it looks good, trying doing a System Restore in Windows XP to the day before you upgraded it, reverting it back to the older version of i-tunes. But, if something in the previous steps points to a hard drive issue, this won't help you.
Regards,
Brian
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