I updated to iTunes 10.7 and now iTunes does not see my iPod Touch.  It says the Apple Mobile Device USB Driver cannot be installed.

I updated to iTunes 10.7 and now iTunes does not see my iPod touch.  After the update I got a message that the Apple Mobile Device USB Driver could not be installed.  I have uninstalled and reinstalled iTunes 3 times, but still cannot fix the problem.  I have followed the suggested fixes in Apple Support.   Any suggestions?  Thanks!

Try the actions here for that driver.
iOS: Device not recognized in iTunes for Windows
I would first do this:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

Similar Messages

  • ITunes won't recognize my iPod. I have the Apple Mobile Device USB driver installed in my programs but it doesn't show up in my Device Manager or Services. Can someone help?

    So I connected my iPod to iTunes and an error message came up saying it needed an updated version of iTunes 64 bit and I was missing the Apple Mobile Device USB driver so I downloaded it because another discussion said that was the solution. I did but it wont show up in my device manager or services. Can someone help me figure out whats wrong?

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • My computer won't recognize my ipod. It says the Apple Mobile Device USB Failed. What do I do now?

    help.

    Help here >  iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

  • After updating to iTunes 12  the Apple Mobile Device USB Driver is not listed, I use Windows 8.1, how can i solve this?

    After I updates ITunes to the latest version (12), ITunes wont find my iphone and Ipad anymore, after searching I found that the Apple Mobile Device USB Driver is not listed anymore, on the support website of Apple it doesnt explain how to solve this,.
    I use Windows 8.1 and so now also ITunes 12, both my Iphone 4S and Ipad Air have the latest IOS version.
    I hope anybody can tell me how to solve this that the Apple Mobile Device USB Driver is back, thank you

    Found a possible solution for me.
    While the phone was plugged into my computer and iTunes is CLOSED.
    1. I went to Services in Windows.
    2. I selected Apple Mobile Device and right clicked and selected "Stop".
    3. Then I right-clicked again and selected "Start".
    4. Then I went to Device Manager and right clicked my iPhone with the yellow alert icon and selected "Uninstall".  You will get a warning about uninstalling the device.  Click OK.
    5.  At the top of Device Manager I clicked the Action menu and selected "Scan for Hardware Changes".
    This re-installed the iPhone and everything started working again.

  • I have been using my Apple ID in India and recently i moved to Spain and now i can not see my indian apps.it says my apple ID is valid for only spanish store.how to download apps from Indian store being in Spain.

    I have been using my Apple ID in India and recently i moved to Spain and now i can not see my indian apps.it says my apple ID is valid for only spanish store.how to download apps from Indian store being in Spain.

    Did you try to change the location  in Settings/iTunes & AppStore/AppleID -> view Apple ID, log in ->Country/Region -> India?

  • I synced my phone lastnight and now it says my phone cant connect to computer the Apple Mobile Device USB Driver doesnt work?!? i deleted itunes and reloaded still not working.... Does anyone know how to fix??? i just want to upgrade to IOS6

    Does anyone know why my Iphone will not connect to my computer all of a sudden? I backed it up lastnight. Now it wont even register with my computer.... It says Apple Mobile Device USB driver doesnt work all of a sudden???? i tryed deleting and reloading and nothing is working!!! someone please help =)

    Have you done:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    What results do you get when you run this:
    iTunes for Windows: Device Sync Tests
    Do both the Home button and Power button work OK normally?

  • I upgraded my PC to iTunes 10.5 and now it doesn't see my iPod touch 4g

    the PC sees the iPod as a camera but iTunes does not see it. I went through all the trouble shooting steps suggested in the support tool - to no avail.  iPod Touch 4g OS 4.3.5.  Is it just me or is this a known issue?

    Maybe it's a faulty update
    You could see it happened with some ipod touch 4g users too
    https://discussions.apple.com/message/15763481#15763481

  • I'm missing the Apple Mobile Device USB Driver.. iPhone isn't recognized in iTunes?

    I have tried re-installing itunes, restarting computer/ phone, disabling security software, different USB cords, etc.. I followed a page on apple (http://support.apple.com/kb/TS1538) and concluded I am missing the driver but none of the suggestions have fixed the problem.

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • ITunes doesn't recognize iPhone and Apple Mobile Device USB Driver is missing

    Hi. iTunes does not recognize my iPhone when I connect it to my PC via USB. I found iOS: Device not recognized in iTunes for Windows and went through the listed steps to diagnose the problem. The problem seems to be the Apple Mobile Device USB Driver. It is not listed in Device Manager and it does not seem to be installed on my PC. I followed directions for "If the Apple Mobile Device USB Driver is not listed" and I was not able to find anything. In that case there are no further steps that you can take listed on iOS: Device not recognized in iTunes. I then uninstalled and reinstalled iTunes and other software components (http://support.apple.com/kb/ht1923) three times but each time Apple Mobile Device USB Drive was missing. If anyone can advise me I would greatly appreciate it.
    iTunes: iTunes 11.1.5 for Windows
    iPhone: 4.3.3
    PC: Windows 7

    See TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5.
    See also Troubleshooting issues with iTunes for Windows updates.
    tt2

  • Unable to install Itunes 10.1 or 10.1.1  -Apple Mobile Device USB Driver

    Unable to install Itunes 10.1 or 10.1.1 and have it sucesfully install the Apple Mobile Device USB Driver. It keeps coming up with an error that the driver is unsigned or disappears completely from device manager.
    I have tried full uninstall including cleaning registry keys and file system. If I uninstall and re-install 9.2.1 usb driver works perfectly and I have no issues synching with phone or seeing the phone in Itunes.
    I have tried repair installs, updating the drivers by pointing to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
    I have tried removing all USB devices and having them reinstall from Windows after a reboot. Nothing seems to work.
    I just got a new IPAD and cannot use it because I cannot install 10.1 at least to have it connect. It came with IOS 4.2.1 on it.

    I also encountered the same problem.
    and yes, I uninstalled and reinstalled itunes 10.1.1 bla bla blahhh....
    Same issue!!! itunes cannot open cuz the mobile device support not started etc..
    but when reinstalled prior itunes version 9.2 its gone
    and issue fixed.
    i can sync my 3G.
    but not my 4G. it says you need to upgrade to 10.1 or above
    spending the whole night to fix the problem which never occured b4
    i finally find out one thing.
    pl keep in mind im not a computer exprt
    i tried this and it worked, i don know what fixed it, bt it works
    try this at your own risk. some comp genius will tell us weather this way is right or not.
    ok. lets start...
    in your desktop make a new folder. name it Kmh_\CoreFP
    try uninstalling the newer version 10.1
    only the itunes not other mobile div suprt, application suprt etc.
    dont mind the following order:http://support.apple.com/kb/HT1923
    and reinstall itunes 9.2
    go to C:\Program Files\Common Files\Apple
    you wil find a folder named "CoreFP"
    copy it and paste to Kmh_\CoreFP
    uninstall itunes 9.2
    and reinstall itunes 10.1 again
    go to C:\Program Files\Common Files\Apple
    you wil find folder named "CoreFP"
    find the difference in properties comparing the one u stored in Kmh_\CoreFP
    ok delete it and replace it with the one we stored stored in Kmh_\CoreFP
    restart the computer and start itunes now
    what happens?
    best of luck.
    -Kmhm63
    reinstall the newer version 10.1
    I would suggest that you revert back to prior working version until Apple comes out with an update that fixes what 10.1.1 broke.

  • Help! When I clicked on iTunes it came up with an error, I deleted iTunes and now when I try to re-download it, it tells me 'apple mobile devices' failed to start- what do I do!?

    Help! When I clicked on iTunes it came up with an error, I deleted iTunes and now when I try to re-download it, it tells me 'apple mobile devices' failed to start- what do I do!?

    See Troubleshooting issues with iTunes for Windows updates.
    tt2

  • Apple mobile device USB driver is missing and cannot be installed

    Hi,
    My iPod nano (6th gen) is not recognised by iTunes but is recognised by Windows sometimes (once in 2-3 attempts).
    Every time I connect my iPod to my laptop, a window pops up saying "an iPod is detected but could not be identified properly...".
    I looked through apple support page and narrowed down the cause to the driver.
    Apple mobile device USB driver does not show up in Device Manager.
    However iPod does show up under Portable Devices as a camera when iPod is recognised by Windows.
    I tried reinstalling Apple Mobile Device USB Driver as it was shown in the support page (right click on iPod in Device Manager>update driver software>...).
    This did not work (gave me an error saying "the folder you specified doesn't contain a compatible software driver for your device...".
    So I tried another method I found online; extract iTunes installer (itunes6464setup.exe), extract AppleMobileDeviceSupport6464.msi in it, and use the files in it to update driver.
    This gave me the same error.
    It seems that a Windows driver is installed for my iPod (WPD FileSystem Volume Driver); when I opt for "search automatically" in Uptade driver software, this driver shows up with the message "the best driver for your device is already installed".
    Also, my iPod is shown in Devices and Printers with an exclamation mark (when I connect my iPod to my laptop, the exclamation mark shows up only after I click OK on the message window "an iPod is detected but could not be identified properly...")
    Troubleshoot showed "Windows is uninstalling this device (Code 21)".
    I'd appreciate it if someone could help with the situation.
    I'm using Windows 8.1, iTunes 12.1 for Windows 64bit, and iPod nano 6th gen.
    I haven't connected my iPod to my laptop for a long while, but I recall connecting an iPhone to my laptop a while ago and it was recognised just fine.
    After that I updated my Windows from 8 to 8.1, but I don't think it has anything to do with the problem as my iPod wasn't recognised by iTunes before and after the update.
    Thank you in advance!

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    If the advice above doesn't resolve things you could try this alternate version:
    iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
    which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases. Or roll back to the previous build:
    iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
    iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
    tt2

  • IPod touch 5th gen will not connect to iTunes, also apple mobile device usb driver does not appear in device manager. PLEASE HELP.

    I recently purchased my iPod touch with no issues. After updating to iOS 8.1.1 I found that my iPod would no longer appear in the latest version of iTunes and when I searched for Apple Mobile Device usb driver in the device manager, it was nowhere to be found. I've already uninstalled and re-installed ALL components of iTunes and read every single help article. I've tried everything. What went wrong?

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or                     
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • I know that my Apple Mobile Device USB Driver is missing. It won´t reinstall or update the software. Where can I get the software so I can synch my Ipod nano again?

    I know that my Apple Mobile Device USB Driver is missing.When i try to reinstall it in the device manager it says that one of the installers is unable to reinstall the software. I don´t know where to look for the software to get the driver going again, so please help if you´ve got any solutions to my problem. I´ve spent hours and hours looking in the internet but i couldnt find anything helpful. PLEASE HELP
    PS: I´ve got a Windows 7 PC so the guy from the Apple Store refused to help me

    You need to completely uninstall iTunes from your computer and then download and install it again.
    You do know that Microsoft has a web site, right?

  • I updated itunes64 (W7) and now it does not see my iphone 4

    Downloaded Itunes 10.2 and ran the update. Immediatley after, Itunes no longer recognised the iphone, or my Ipad although it appears in windows.
    - It seems to hang for a long time before it decides it does not see it. I have spent hours on this and have tried:
    1.) Uninstalling and reinstalling all Iphone, Itunes and Quicktime files and associated files in the user/application data folders
    2.) Have been through the registry and deleted all keys associated with apple, itunes, quicktime (took forever)
    3.) have deleted any file created by Apple Corporation in sys32 sysWOW64.
    4.) have deleted the apple folders in my music.

    From the View menu > Select " Show Sidebar "
    http://osxdaily.com/2012/11/29/5-tips-make-itunes-look-normal/

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