I updated to OS X Mavericks but I now have two Pages and two Numbers icons in my Dock. Both contain files and folders. I am not convinced that Mavericks installed correctly, but what should I do?

I updatd my MacBook Pro to OS X Mavericks, but I now have two icons in my dock for Pages and two for Numbers, both of them contain files and folders. If I click the original Pages icon it says that there is an update available, if I then click to update the Itunes pages says no updates available. I am not convinced that Mavericks updated correctly. What can I do please.

There are new versions of the iWork apps, but they have been completely re-written for Mavericks / iOS / iCloud integration. They are feature limited at this time, so Apple left the original versions on your Mac. They are in an iWork folder in the applications folder.
Along with changes to the programs themselves, the file formats are different. Some things like Google and Dropbox think the file formats are viruses and blocks them (I don't know if that is still the case as I don't use either). So, you may want to continue to use the old versions.

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I bought macbook pro 17" with lion and installed win7 64bit on it.but i don't have language bar and when i changed my keyboard it doesn't changed?what should i do?

i bought macbook pro 17" with lion and installed win7 64bit on it.but i don't have language bar and when i changed my keyboard it doesn't changed?what should i do?

Are you talking about changing the keyboard layout when you are working in Windows? If so, you need to tell people how you are running it (bootcamp, parallels, other) and whether you have already done stuff like
http://windows.microsoft.com/en-US/windows-vista/The-Language-bar-overview

I updated firefox and now have two desktop icons. How do I remove one?

I updated firefox and now have two desktop icons. When I try to delete one the remaining one no longer works. How do I get back to one icon which works?

Hi karenfaye,
To delete one of your online VZW accounts, login to that mobile number's account online and unregister it. If you need more assistance, send us a direct message or a private message on facebook.
Thanks,
EdW_VZW
Follow us on Twitter @VZWSupport

I just bought the new iPhone, but it does not sync to my Macbook iTunes because it says I need at least a 10.6.8 software update. My computer is stuck on 10.5.8, however, and my laptop does not say that there are any software updates available.

I tried researching it online, and I think that my computer might be too old to get new software updated on it - I bought it either in 2007 or 2008. I just think that it seems unfair that I have to buy a whole new computer just to put my music and other things on my new iPhone. What should I do? I can't even buy the software update for Mountain Lion because it requires you to already have a 10.6 and I only have a 10.5.8. This is the most frustrating thing ever!

Check the link below for requirements and instructions for upgrading to Snow Leopard (10.6)
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

My sister's iphone volume will not go up or down and her ringtones do not ring when she gets a call what should she do?

My sisters Iphone volume buttons do not work and the phone does not ring when she gets a call yet when she is in settings. What should she do?

Hi,
If it's Not the Silent Switch... Try a Reset of the Phone...
Turn the Phone Off...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
The Apple logo will Appear and then Disappear...
Usually takes about 10 - 15 Seconds...
Turn the Phone On...
Cheers,

When I open Firefox, it goes to the first page and then stops, saying "Not Responding" with the cursor spinning. What can I do to fix this? Thanks for any help

When I open Firefox, it goes to the first page I open, but then stops and says "Not Responding" with the mouse cursor spinning. I hit the close button and it says Windows is searching for a solution (which doesn't come).
When I open Firefox again, it says:
Well, this is embarrassing.
Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page.
You can try:
Removing one or more tabs that you think may be causing the problem
Starting an entirely new browsing session
Any ideas? I gretly appreciate any help. Thanks!!

What is that first page?
Can't you open any web pages in Firefox?
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls

Since downloading itunes 11.03 I cannot get back movies on my ipad or music and i have no clue how it works anymore after many years of enjoying it, I now have no clue and I'm about as angry as anyone could be. What has happened !!

Please help , I have downloaded upgrade 11.03.. Now I have lost my movies and music files from my ipad and cannot reinstall them , try as I might. Having used itunes for years I cannot believe I cannot mkae this work and feel very let down by itunes for allowing this upgrade to mess everything up still havent put it right. so can anyone help or are we all waiting for apple and itunes to sort themselves out. They must be loosing money as I can see from so many comment pages else where I am not the only person by far that is having the same or similar issues. I have wasted hours and still no further forward. I have lost all faith in apple itunes and reluctant to change anything or download any other updates, sad for someone who has a ipone , ipod and ipad.

I copied this from an extremely knowledgable iTunes for Windows user in another discussion. Maybe this will help.
In Windows, you can restore much of the look & feel of iTunes 10.7 with these shortcuts:
ALT to temporarily display the menu bar
CTRL+B to show or hide the menu bar
CTRL+S to show or hide the sidebar
CTRL+/ to show or hide the status bar (won't hide for me on Win XP)
Click the magnifying glass top right and untick Search Entire Library to restore the old search behaviour
Use View > Hide <Media Kind> in the cloud or Edit (iTunes) > Preferences > Store anduntick Show iTunes in the cloud purchases to hide the cloud items. The second method eliminates the cloud status column (and may let iTunes start up more quickly)
If you don't like having different coloured background & text in the Album (Grid) view use Edit(iTunes) > Preferences > General and untick Use custom colours for open albums, movies, etc.
With iTunes 11.0.3 you can enable artwork in the Songs and playlist views from View > Show View Options (CTRL+J) making it more like the old Album List view.
If you are a Mac user, all you have to do is start navigating through the menu items at the top of the screen to find just about everything that is mentioned here.

I have an account that I never used on my phone and I don't know the password. I checked online and there is no apple ID that using this email. What should I do to delete this account from my phone?

See above

Hello there, sunnysjy23.
I'm not clear on what account you're looking to remove. If you are looking to change the Apple ID you have signed into the phone for use in the App Store and iTunes Store, then this Knowledge Base article should prove helpful:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
If it's an email account you're looking to remove then step #4 in this article has your solution:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Choose the affected email account, then tap Delete Account.
Add your account again.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

My iPod Touch 3rd gen is screwed up the backlights screwed and the Wifi is not working its showing no wifi! What should i do??

My iPod Touch 3rd gen is screwed up the backlights screwed and the Wifi is not working its showing no wifi!

See:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem. A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
For backlight
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I uploaded all my apps and now it tells me that i dont have enough space and i cant use any of my apps please help me what should i do

please help me i uplaoded all my apps and now it tell me that i dont have enough space and i cant use any of my apps please help me.

Is the message saying:
Not enough storage
Not enough/low memory?
For the former delete some items from the iPod.
For the latter.double click the home button and close all the apps in the recently used dock. Then power off and then back on the iPod. This frees up memory.

Since updating to iMovie '11, I have two iMovie icons in launchpad

I update from iMovie 10 to iMovie '11 today. Since the update, I now have two iMove icons oin Launchpad - one one the first page and one on the second page.
This isn't a life-and-death matter, but doesn't seem right.
Any thoughts about how to sort it?

I also have this duplicated iMovie icon since upgrading. Anyone know how to get rid of it please? I have tried the old click and hold technique to bring up the cross, but i dont want to delete the app, just the duplicate icon (both icons are linked to iMovie 11).

HT4914 I just subscribed to iTunes match but only 61 songs from my 7GB of music on my iphone showed up. I do not want to lose any music. What should i do?

I just subscribed to iTunes match but only 61 songs from my 7GB of music on my iphone showed up. I do not want to lose any music. What should i do? When I go to settings-music-and try to enable iTunes Match on my iPhone it says "iTunes Match will replace the music library on this device" I don't want to do that it only has 61 of my 7GB of songs.

did you find out the answer? I am afraid to hit enable.

My iphone 4S only start whit cable plug in and then show battery very low (with red line end) then try to turn on but show searching in operator name command and not connecting and no work properly and when I plug out it turn off!!! what should I do?

My iphone 4S only start whit cable plug in and then show battery very low (with red line end) then try to turn on but show searching in operator name command and not connecting and no work properly and when I plug out it turn off!!! what should I do?

I'm afraid you'll have to get the phone serviced, dropping the phone must have damaged additional parts inside the phone.
But Apple will not service the phone anymore, opening the phone and replacing the battery should only be done by authorized personal, not by users.
You'll have to look for a 3rd party repair shop and see if they can fix this, sorry.

TS2756 iam using iphone 4S with win 7 PC and i cannot connect to the internet through my phone but i tried with my other 4S and it works but what should i do for the first iphone 4S???

iam using iphone 4S with win 7 PC and i cannot connect to the internet through my phone but i tried with my other 4S and it works but what should i do for the first iphone 4S???
as i said i have two iphone 4S,,,,,
1st one --- has os 5.1
2nd one has os 6.0
i tried 2nd one with carrier reliance gsm nd it works with that personal hotspot setting using USB...
but i want to connect the first 4S with carrier TATA DOCOMO GSM but its not working with the same USB feature????
plz reply asap...!!!
thnxxx in advance!!!

If not this:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem.
Also heating sometimes works. See:
Why can't I select my wifi settings?
A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
Then:
Does the iOS device connect to other networks? See other networks? If yes that tends to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

HT1338 Could you please help me with the problem. I have mac os 10.7.4 on my macbook pro retina and want to update it to 10.7.5. I had been waiting for 2 hours to do it, but then it appeared that it was impossible. What should I do?

Could you please help me with the problem. I have macbook with retina with mac os 10.7.4 ann want to update it to mac os 10.7.5. I had been waiting for 2 hours to do it and had tried 3 times but it appeared that it was impossible. What should I do?

You can download the standalone updates:
OS X Lion Update 10.7.5 (Client Combo)
OS X Lion 10.7.5 Supplemental Update

I updated to OS X Mavericks but I now have two Pages and two Numbers icons in my Dock. Both contain files and folders. I am not convinced that Mavericks installed correctly, but what should I do?

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