I updated to Yosemite, now my laptop keyboard does not work in MS Word for Mac. Help!

Question

I updated to Yosemite, now my laptop keyboard does not work in MS Word for Mac. Help! Any suggestions for fixing this?

Answer 1

Did you ever get a solution to your problem? Because I am having the same problem. I was actually in the middle of using Word when the keyboard stopped working. But it works in other apps, including in Excel.
Thing is that my laptop just got back from Apple for repairs and they replaced everything but the display - including the hard drive.
So not only do I have plenty of hard drive space, but it should be virus and error free otherwise.
I have only installed a few programs and redownloaded some of my files from places like Dropbox, but otherwise is essentially a new system.
Oh - and it came with Yosemite, so I did not upgrade to Yosemite and still Word doesn't work.
I've always had trouble getting Word to play nice with my Mac but that was also with the old, full hard drive.
This is a fresh install. And since I lost all my files, I only had like 1 old file I have downloaded from email and accessed and was in the process of
creating a new file when it crashed. I got no error, the keyboard just stopped working (to type). I also cannot even get Word > Preferences to even open,
so it is completely unresponsive.
I did a Google search and under the Microsoft communities two suggestions to that person were that there may be multiple copies installed -
I have only the one - and that one is in the wrong place - again, I only have the one and it installed to the Hard drive (visible in Launchpad / Apps).
Another suggestion was that there was some problem with the updates. I ran updates and they installed fine. That helper suggested that the user
may have had different updates that worked for the other Office apps (Excel, PPT etc.) but not Word and that was at least part, if not all of his problem,
but all my Office apps show the same update version 12.3.6, so that cannot be the issue with me.
I've not yet tried uninstalling and reinstalling, but as I got no errors on the original install or updates, I'm not sure if that would fix it.
I've found that Mac just doesn't play nice with some programs at all.
And even though I have a factory installed version of Yosemite on a new, fresh hard drive, even when I booted up, my iPhoto app (which is empty) crashed. I am not sure if my iPhone or iPad was charging at the time, but I don't think so. iPhoto that I still have not even used has crashed several more times since, most notably when plugging in my iPhone / iPad to charge, namely when I declined to upload photos (by default) to DropBox. That may not be related at all, but thus far seems the only other problem I have encountered until this Word problem.
I'm on a MacBook Pro, Sept. 2009, running OS X Yosemite 10.10.1 factory installed from Apple repairs running Office: 2008 for Mac (Home and Student edition).
Please advise if you found a resolution and what it was.
Thanks