I upgrade my iPhone 4 to iOS 7, but cannot restore the backup "error when restoring iPhone (-1)", anyone know what should I do?
I upgrade my iPhone 4 to iOS 7, but cannot restore the backup "error when restoring iPhone (-1)", anyone know what should I do?
That error often indicates a hardware failure.Try restoring a few more times. If it consistently gives you that error, make an appointment at the genius bar to have it looked at.
Similar Messages
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I applied some edits to my photo using iOS 7's default photo editor. It looks great when I preview the image on iPhone, but I cannot export the edited photos onto my PC. Anyone know how can I do this?
yeah, in itunes if you select your phone, you should get tabs across the top for what to sync, under photos uncheck the box
EDIT: http://support.apple.com/kb/HT4236 is the link to a apple support document with information on syncing photos using itunes.
Message was edited by: WYSWYG -
Upgrade software to 6.1.1, but cannot activating the phone again
upgrade software to 6.1.1, but cannot activating the phone again
Bought my 4s in Canada, been used for two years, then updated to 6.1.1 then cannot activating the phone from wifi or iTunes,
I store in south Africa says that my 4s been locked by Canada, need to unlock it 1st,
Any suggestionYou've got a problem with no easy solution. It appears your phone was hacked to unlock it so you could use it where you live. Updating software on a hacked iPhone will re-lock the phone to the carrier it was originally locked to...that's what happened to you.
Only the carrier the phone is locked to can authorize the phone's official unlocking...in your case, a carrier in Canada. However, none of the carriers in Canada will authorize the unlocking of your phone unless you are a current/former customer who used the phone on their network.
Thus, there doesn't appear to be any way for you to get this phone officially unlocked, unless you want to fly to Canada & first establish service. -
I tried to follow the instruction of buying iphone apps without a credit card. I follow the steps and I selected United States, but when I fill up the credit card info, i could not find the word "None". Anyone know what should I do?
When you tried to contact Support with the card's images how were you trying to do it, on your phone or a browser on your computer ? And have you tried a different browser to see if you get the same error message ?
As well as images of the card they might also want an image of its receipt.
And to contact Support you were using : http://www.apple.com/support/itunes/contact/ , and clicked on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes ? -
I have already downloaded the ios 7 but cannot access the iTunes Radio from the music app. There is no iTunes Radio icon at all! How did that happen? How can I resolve the problem? Please help. Thanks!
It didn't show up in my music app for several hours. Don't know why... But it's there.
I can now access and add stations through the iTunes Store to play through music app icon. -
Hello, alot of my space taken up on my ipod nano is listed under (other) I don't know what this is but it sure takes up most of the space on my ipod. Does anyone know what (Other) refers to and how to remove it.?Thx
Hello Norman,
Welcome to the Apple Support Communities. To find out what the Other section is on your iPod Nano, the following will explain what the Other section is all about.
Understanding capacity on iPhone, iPad, and iPod
http://support.apple.com/kb/HT1867
Once that is complete, then check the appropriate sections to see what is there. If you cannot isolate the issue then you may need to restore the iPod Nano. The following will assist with the restore process.
Restoring iPod to factory settings
http://support.apple.com/kb/HT1339
Regards,
-Norm G. -
I have been restoring the backup into a new iphone for a week. My pictures do not get restored however. Is there anything I can do?
Not unless the phone was backed up to the icloud or in iTunes at some point. I know you said it's crushed but can it be connected to a computer? If so you can still back it up in iTunes and then when the new phone comes use iTunes to restore that back up on it.
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I have an iPhone 5 and when i lightly tap on the back top part of my phone it sounds like something is rattling inside. Only on the top part of the phone, not on the bottom. I am wondering if anyone knows what this may be and should i have it looked at?
Definitlely have it looked at. That could be a hardware deffect on the maker(apple) so there could be a definite replacement option.
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How can I buy a song but always asked the security questions and you don't remember them what should I do
Write down your security questions.......
Here is what you should do if you do not remember the answers to your Apple ID security questions:
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email addresssign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID passwordcontact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
Cheers,
Alec -
My iPhone 5 is overheaded while charging and the screen is black and is not working. What should i do?
Sounds like a battery failure. Your phone is under warranty. Bring it back to Apple
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I am trying to back up and sync my iPhone 4 and it keeps telling me the iPhone is refusing the request to back up on the latest back up date that I want to use. I can only use an older backup that is not recent. Anyone know what is up?
Have you downloaded and installed an App Store app that you downloaded free from some website instead of from the App Store? If so, that's a stolen app, and you need to delete it.
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Hi, since I've bought the iphone, my facetime never works, I just can't activate the facetime in settings, when I put it on, after some time, the phone shows the message: activation unsuccesful. Do you guys know what should I do?
Where are you, what network are you on and where did you get the phone?
If you are on an unsupported network, Facetime may never be able to activate. If the phone originated in a different country, facetime is probably trying to send an International text message to activate. If you don't have International text messaging, it will fail. -
I have a macbook with OS X 10.6.8, 2GB of ram, and enough space to download, but it still says it cannot download the update on this computer. Would anyone know why? Thanks.
Choose About this Mac from the Apple menu, click on More Info, and check the model identifier against the following, which are the earliest Macs of each type that can run Mountain Lion and Mavericks:
iMac7,1
MacBook5,1
MacBookPro3,1
MacBookAir2,1
Macmini3,1
MacPro3,1
Xserve3,1
A computer incapable of running Mountain Lion which has a Core 2 Duo(not Core Duo) or better CPU and at least 2GB of RAM can run Lion 10.7, which is available from the online Apple Store.
(92639) -
Creative Cloud keeps asking me to renew my subscription before I can access my photoshop, but it doesn't expire until May this year. Anyone know what the issue is?
Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
My apps say they are "waiting" and they have been for days updating. They must be stuck. Not all of them but about 10 that ia am waiting on. Does anyone know what do do about this?
Just to add a couple of more things that you can try ... Along with what TMM suggested ....
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
You can also try updating from the app description page rather than the Updates Tab. Do a search for the apps that needs to be updated - when it appears in the search - tap on the app icon. Then tap on Update or Install - whatever happens to appear next to the app icon - in the description page that pops up.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
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