I upgraded and charged last month for Adobe Complete. But I was downgraded to Free version. Can this be fixed without further interruption of services?
I upgraded and was charged last month for Adobe CC Complete. I got Adobe CC Complete, however, I was downgraded to Free version. I checked payment status in Adobe Transaction History and it says Complete. I was able to confirm this with my receipt and/or bank transaction history too.
Should I continue with the Free version (with limited/ downgraded services) until it finishes? Does it automatically update to my paid account once Free version expires? Sadly, with this I wouldn't be able to use all features I've already paid for.
But I'm more concerned with the interruption of services this problem would cause. Can this be fixed without further interruption of services?
I upgraded and was charged last month for Adobe CC Complete. I got Adobe CC Complete, however, I was downgraded to Free version. I checked payment status in Adobe Transaction History and it says Complete. I was able to confirm this with my receipt and/or bank transaction history too.
Should I continue with the Free version (with limited/ downgraded services) until it finishes? Does it automatically update to my paid account once Free version expires? Sadly, with this I wouldn't be able to use all features I've already paid for.
But I'm more concerned with the interruption of services this problem would cause. Can this be fixed without further interruption of services?
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[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not Adobe support, please do not post personal information]
[If you are posting using email, please turn your 'sig file' function OFF for posting] -
I have a subscription and I pay each month for that. I installed the suite Adobe (indesign, photoshop, illustrator and acroba) on my second computer (laptop) but they are installed like trial version. I can't activate them with my adobe. They still are trial versions... How can I actvate them on my second computer ?
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This is an open forum, not Adobe support... you need Adobe staff to help
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