I upgraded because they said my files were too big but I've emailed files a lot prior. now after the upgrade I have a completed file to emial to someone, enter all the data, and there is no "SEND" button. how do i send these files and why isnt it just l

I have often sent pdf or other files with adobe by email with no problem.
this file it said was too big so I'd have to upgrade to send it. so I upgraded it. I followed all the instructions, email, etc, etc, and its' ready to go but there is no SEND button. how do I sent my file?

Are you still experiencing a problem with Adobe Send? We inadvertently introduced a problem earlier today (now fixed), but you reported your issue was last night.
Anyway, can you check again?

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Time machine says the backup file is too big but...

Hi. My time machine back up stopped working. It tells me that the back up file is too large. I have a WD external 500GB Mybook. I am trying to back up my 500GB MacBook. "Get Info" on the MacBook indicates that there is 153GB on disk. "Get Info" on the Mybook indicates that there is 278.8 GB available. However, when I attempt to run backup in Time Machine I get the following message: "This backup is too large for the backup volume. The backup requires 378.4 GB but only 278.8 GB are avalable..."
Why is Time Machine telling me that the backup file is 378.4GB when my MacBook shows that I only have 153GB on disk? If I only have 153GB on disk, 278.8GB of free space in the backup volume should be sufficient for me to back up right? What am I missing here?

Same problem here, found any solution yet guys?

I'm stuck in app info and there is no back button How do I fix this?

I was on the feature page and went to an app now I am stuck in that apps info page. I have: purchased the app, closed the app stoe in multi-tastking and reopened it, reset the phone and Restored the phone and none of this has fixed it. Has anyone had this problem and been able to fix it?

Changing genius did not work for me, but signing in and out of my Apple ID did.
Settings > Store > Apple ID > Sign Out
Then go back in to settings, repeat and sign back in.

Ok, so I want to buy the new iPod touch 5g this week and I have an iPhone 4. I want to transfer all the data from the phone to the iPod and have the files the exact same. I don't want to redo data, say erase game data (campaigns, achievements)...

Ok, so I want to buy the new iPod touch 5g this week and I have an iPhone 4. I want to transfer all the data from the iPhone to the iPod and have the files the exact same. I don't want to redo data, say erase game data (campaigns, achievements)... I have apps that have very important data on them and if I sync it to iTunes and then transfer all that data to the iPod Touch 5g, will that erase app data?

iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device

I still have problems with getting my website online. I have defined my server. Then I did the test and there was a connection via FTP. I put my files on the external server and there is a connection with the external server. But when I check to see my we

I still have problems with getting my website online. I have defined my server. Then I did the test and there was a connection via FTP. I put my files on the external server and there is a connection with the external server. But when I check to see my website online (with Firefox, Explorer, Chrome browser) I always get the message 'Forbidden, You don't have permission to access / on this server.' Can somebody help me please? I have to get my website online..Thank you!

Hello Els,
it's well known, that in all these cases you describe I'm not a friend of a detailed Troubleshooting (I see Nancy#s smile already).
To be able to be independent in all this things It is one of the reasons why I prefer an external FTP program. The difficulties with which you have to fight encourage me in this opinion, not least because we always search for experts, we don't charge a "jack of all trades".
To manage several websites or to upload my files and sometimes for the opposite way, for a necessary download from my server or to use a "a site-wide synch", I'm using FileZilla. It simply looks easier for me to keep track of all operations precisely and generate or reflect easily the desired tree structure.
Above all, FileZilla has a feature (translation from my German FileZilla) called "compare file list". Here it's possible to use file size or modification time as a criterion. There is also the possibility to "hide identical files", so that only these files which you want to redact remain visible.
And even if it means you have to install a new program, I am convinced that there is an advantage. Here is the link to get it and where you can read informations about how it works:
http://filezilla-project.org/ and http://wiki.filezilla-project.org/Tutorial#Using_the_site_manager
Mac: Mac OS X (Use: Show additional download options)
http://filezilla-project.org/download.php
Of course, you also need all the access data to reach your server and for MIME issues, you should contact your web host/provider.
Good luck!
Hans-Günter
P.S.
Since I use two screens, the whole thing became even more comfortable.

I just purchase an IPhone5C to upgrade from my IPhone4, but I do not know how to get all of my photos that were on ICloud on my Photo Stream (875 photos), on to my new phone. I thought that since my 5C can see Icloud that all photos would be there...

I just purchase an IPhone5C to upgrade from my IPhone4, but I do not know how to get all of my photos that were on ICloud on my Photo Stream (875 photos), on to my new phone. I thought that since my 5C can see Icloud that all photos would be there... Can someone help me get the pics from my Iphone4 to the 5C?

Photostream in the cloud only keeps photos from the last 30 days (subject to a 1,000 photo limit). When photostream syncs the photos to your device they will stay there (subject to a 1,000 photo limit) until deleted, which means you may well have more photos in your photostream album on your device than there are in photostream in the cloud.
The consequence of this is that if you turn photostream off and on again on your device (or enable it for the first time), it will only be populated with photos from the last 30 days, which may not be all the photos that were previously in the photostream album on that device.

I just got an iPhone 5 32GB and i have backed up my old 3GS 32GB via itunes (20GB of data on there) and it is taking a very long time to restore to my iPhone5. Its taken more than 20 hours and says 12 hours remaining. The text "Time remaining" flickers.

I just got an iPhone 5 32GB and i have backed up my old 3GS 32GB via itunes (20GB of data on there) and it is taking a very long time to restore to my iPhone5. Its taken more than 20 hours and didnt complete.
The text "Time remaining ... hours" flickers.
I set it to start restoring from the 3GS backup yesterday at 1pm and the time remaining kept on increasing. I left it overnight and at 9am this morning the progress bar hadnt moved and it said 12 hours remaining.
I don't know why its taking so long. I unplugged it and it just set up as new phone. So i did a factory reset and tried again at 4pm and it is now 12am and it says 4 hours remaining and my computer occasionally flickers. (Its not a bad computer, 2 months old, i7, 6GB RAM, Heaps of HDD space). It also messes with google chrome and i cannot browse the web at all while it is trying to restore my iphone.
I have tried restarting my laptop and should i reinstall itunes? I simply dont see why it should take longer than 20 hours to copy over 20GB of data!
Can anyone help me?
Thank you

I'm having this EXACT same problem with my iPhone 4, and I have the same computer stats (I have a Samsung Series 7)

HT203167 I lost purchased music on my computer that was purchased in the last 4 to 5 months because of virus. I did not back up the few songs I purchased on cd. I also lost all data on my Ipod nano and had to restore it. How do I download these purchases

I lost purchased music on my computer that was purchased in the last 4 to 5 months because of virus. I did not back up the few songs I purchased on cd. I also lost all data on my Ipod nano and had to restore it. How do I download these purchases I lost?

Go to the iTunes Store, log into your account, and click the Purchases link under the Quick Links. From there you should be able to re-download some or all of your purchased content. Note that not all content has been licensed for re-downloading in all countries at this time; you can see what content you can download here:
http://support.apple.com/kb/HT5085
You can also re-download content using an iOS device.
For more information, see:
http://support.apple.com/kb/ht2519
This if course will not apply to songs you did not buy through the iTunes Store.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

I can't get into my Apple TV show because they said I had the wrong ID - Password. So I changed it through ITunes, i still can't get on to Apple tv

Help????
I can't get into my Apple TV shows because they said I have the wrong ID/Password. So I went to ITunes like they told me to and changed it all. I still can't get into Apple TV. Any suggestions???

If you've not done so unpower and restart it after 30 secs or so.
`You will presumably have checked all your credentials and password are correct.
If still playing up I'd probably go to Settings menu and reset everything - you'd need to then enter all ID credentials etc again.
If that still failed I'd factory restore via iTunes with a microUSB cable.
AC

I just bought a new Macbook Pro and loaded all my info from My old Macbook...now i can't remember for the life of me my Admin Password 9which i created 3 years ago)...is there ANY WAY to bypass this on my new Macbook Pro and begin again...?

i just bought a new Macbook Pro and loaded all my info from My old Macbook...now i can't remember for the life of me my Admin Password (which i created 3 years ago)...is there ANY WAY to bypass this on my new Macbook Pro and begin again...?

I assume that you don't have the installation discs, so:
1. Reboot
2. Hold command + s key down after you hear the chime.
3. When you get a text prompt enter in these terminal commands to create a brand new admin account (hitting return after each line):
(Type these commands very carefully)
mount -uw /
rm /var/db/.AppleSetupDone
shutdown -h now
4. You will go through the setup process again, create a new admin account, login to it and then change your existing account password or whatever else you need to do. You can delete the account you made in this process, or not.

HT3412 I want to send a Photo book to Belgium but I can't change the Country (now is Italy) in the shipping contacts but only the address (name, street, city) and there is Italy fix. How can I do ?

I want to send a Photo book to Belgium but I can't change the Country (now is Italy) in the shipping contacts but only the address (name, street, city) and there is Italy fix. How can I do ? Can I send from my country a photobook in another country?

You can change the Print Store location from iTaly to Belium in iPhoto's Advanced preference pane:
Then try to order. HOWEVER, you still may not be able to order. Over here in the States the shipping address must be in the same country as the billing address of the credit card used. It may be the same way over in Europe.
Give it a try and see. Let us know how you fare.
OT

Not sure if Mavericks is worth the effort of downloading and I prefer mountain lion. How do you make a file in Finder.

I am not sure if Mavericks is much better than Mountain Lion as an OS. The maps part was okay but I could not view the map as shown on the apple website, there was no 3D. How do you create a file in Finder on the MacBook Pro.?

Duuuuuuuuuuuuuuuuuuuuuuuude!!!!!!!!!!!! YOU DID IT! I cannot believe it!
I changed "Move To Trash" to "Move to Trash" and selected a file. I had lost all hope, so I took a minute to prepare myself for yet another moment of deep frustration. Then I pressed F10, and bang! the file was trashed!!! It took me a couple minutes to actually believe what just happened. Thank you so much! If I could, I would "like" you as many times as I can physically hit the "Liked" button!
PS: what the heck is wrong with Apple though??? Wrong instructions, incorrect help instructions on their own site. The chances of figuring this out before having a nervous breakdown were like one in a million (approximately, I did not actually do the math). Last week, the keyboard and the trackpad stopped responding on my brand new macbook pro for a couple hours. I was not the only one with this problem. Apparently, this was from a design flaw, which means it could happen again at any time. iMovie doesn't work. TextEdit keeps crashing all the time. Emptying the trash can take hours.
Since 2000, I bought a PMac G4 Quicksilver, a used PMac G3 Blue, a used iBook G4, a used Pismo PBook G3, a used Graphite iMac G4, a used iMac G3 (green, 233MHz I think) and I already had more problems with this brand new macbook pro than will all the other macs combined... For such an expensive machine, with 16GB of RAM, that's a little dissapointing, especially from Apple. Maybe I'm just not lucky.
Anyways, thanks again! Best moment of 2014!

TS5249 After reverting back to Garageband 6.0, I find that I still lack all the Garageband Effects (Distortion, Vocal Transformer, etc.). The Garageband 10 "AU" plug ins are there instead. I need help getting the old effects back.

After reverting back to Garageband 6.0, I find that I still lack all the Garageband Effects (Distortion, Vocal Transformer, etc.). The Garageband 10 "AU" plug ins are there instead.
For background: I lost my v6 because I had to reformat my whole hard drive. When I reformatted I lost GB and everything else I had. I downloaded GB (unaware of the awfulness that is v10) from the App Store. The fact that v10 does not have all my favorite and most used effects from v6, I uninstalled v10 and redownloaded v6 from my App Store Purchases. I load up v6 only to find that all the default effects are there for each instrument, but when I go to add an effect (i.e. Distortion, Vocal Transformer, Flanger, etc.), instead of the list of classic effects, there's the list of awful AU effects from v10. What gives?!

I don’t have this issue, but I am looking to learn about which parts of the old GarageBand can safely migrate to the new GarageBand 10.
(Personally, I like most of what changed in the new version. I sorely miss a few features, and I submitted some detailed feedback. If you think similarly—or if you hate the new version like babygotbackup—do the GarageBand community a favor, and send in your own feedback! From the menu, select GarageBand ▶︎ Provide GarageBand Feedback.)

I am having all these problems after webroot did a clean up of files; I was able to find the files; all are firefox files, how do I reinstall these files?

I am having all these problems; yahoo is not the same, cannot do anything on facebook; I found the files that were "cleaned" and they were all firefox files, there are many more in que to be "cleaned" by webroot; how do I reinstall these files? How do I stop webroot from continuing this "cleanup" I emailed webroot but got no reaponse.
Thank you,
Donna

You can't. The only way to get songs in the Music app is to sync from a computer or to download from iTunes.

HT1212 Using the "if you have never synched with itunes" instructions, will I lose all data on the phone? That is the most important information, how to recover the data. The phone is fungible.

Using the "if you have never synched with itunes" instructions, will I lose all data on the phone? That is the most important information, how to recover the data. The phone is fungible.

Thanks @ KiltedTim, but losing "only" any data is really not acceptable and, in this case, the phone had not been backed up, but thanks for taking the time. Also, yes, fungible means what I think it means. An iphone is a completely substitutible commodity, unlike my data, so instructions that inform me as to how to fix a phone I could replace for a small sum of money while failing to address the more important issue of the data are almost useless - they potentially save me the $99 it would cost me to replace the phone if I were so inclined to trust another apple product. Not worth the hour it took to find them or the 35 minutes on the phone to confirm my suspicions about the data.

I upgraded because they said my files were too big but I've emailed files a lot prior. now after the upgrade I have a completed file to emial to someone, enter all the data, and there is no "SEND" button. how do i send these files and why isnt it just l

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