I upgraded itunes and it has totally crashed.

Itunes was working fine on my new computer running windows 8 until I got the usual invitation to upgrade to the current version. I accepted and it did its thing, and there was a message saying that the upgrade would not be complete until I restarted my computer.I didn't do this straight away. Once I did, itunes won't start any any more. I tried to download it again and I can't do that either. I tried to delete it out of the file manager - probably a bad idea. I can't see it any more but because I haven't actually uninstalled it, I guess it's still there somewhere... I just can't see it any more. The download still won't run. I have tried googling this issue with no luck either. FYI I have had trouble downloading some other programs from the net as well (which were fine on my old rubbish low tech PC) but others have been okay.Can anyone help me with this?

First thing to try would be a reset: Press and hold the sleep and home button for about 10sec, until the Apple logo comes back again.
If this does not work, see if you can connect in recovery mode to your computer, described here:
If you can't update or restore your iOS device

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Hi There, my itunes no longer opens. It quits unexpectedly for some reason when I try to login. I have tried updating my itunes and this has not solved the problem. Any help would be appreciated, thanks

Hi There,
My itunes quits unexpectedly when I try to login. I cannot even open the application, not sure why this is happening. Have upgraded my itunes and this has not solved the problem either. If anyone can help me out, that would be appreciated. Thanks

Hello balisurfergal,
Thank you for using Apple Support Communities.
For more information, take a look at:
Mac OS X 10.6: If an application quits unexpectedly
http://support.apple.com/kb/PH7044
iTunes 10 for Mac: May quit unexpectedly on launch
http://support.apple.com/kb/TS3494
Have a nice day,
Mario

Upgrading itunes and disappearing drives

i could use some help,here is my problem :
after upgrading to any itunes version above 5.0 everything works exept windows and all of my burning programs(roxio--alchool120)do not recognise any burning drive.i have a cdrw internal burner and an external burner.none gets recognised.
when itunes first runs i tells me my config folder for the burning drives is empty please reinstall the drives.
should the external drive get installed again when i plug it in?why the new versions of itunes does this ?
so i use system restore to go back a day and everything works again,but the itunes version goes back too.
i hate ipods the only reason i do this is because of my son
ps:is there any way to get the ipod recognised by a old version of itunes?
dell dimension 8200 Windows XP sp1

ok this is the complete story (long version,will try to make it short)
holyday 2003 : install ipod itunes(ver 5?) everything works fine.
sometimes after don't know when my son updates to itunes (i believe 5.1?)and at the time after upgrading the i tunes worked but upon opening the itunes for the first time,
we had a message like this : itunes cannot find the registry settings to allow me to burn cds,please reinstall cds? .after that none of my burning programs had a default burnerand could not burn with any of it. so all freaked out i system restored to 2 days before. all my recording drives started working again and i told my son not to upgrade itunes anymore.
fast forword to few day ago: old ipod broke(hard drive gone) my son buys new ipod w/video from his friend. install ipod works with old itunes. complains because he cannot tansfer video to ipod with old itunes.swears the itunes is now to 6.0 and all bugs are now worked out.tries to upgrade itunes and bam.itunes don't work quicktime don't work all burning drives disappeared again.so much for all bugs worked out!after reverting to old itunes (i went crazy because itunes did not work ,had to clean out registry and install a stand alone version of quick time)now i have officially given up to upgrading itunes!
the old itunes now works with the new ipod but he has no way to tranfer video to it.
i tank you for your kindness in answering me but my only other question is:
is there any other program that let's you transfer videos(any file for that matter) to ipod?
and why can't mac people make the ipod appear and work like an external drive?
why can't we window users copy and paste a file directly into ipod?
sorry but i'm really ****** off
dell dimension 8200 Windows XP

HT4061 Hi I tried to upgrade Itunes and it says if I proceed I will lose all media

I need help as I tried to upgrade Itunes and my phone has a picture on it of ITunes and a plug in. I can't open anything

Your phone is in recovery mode. All data on it are already gone. You need to connect your phone to your computer via USB and restore in iTunes.
If you've been smart and using your phone as recommended, all your data should have been recently backed up so data loss should be neglibible.

I have had to update my iphone 4 through itunes and it has come up that itunes has found a iphone that is in recovery and needs to be restored, I cannot loose all my pics on my phone so need to know what I can do! My phone is not working now.

I have had to update my iphone 4 in itunes and it has now come up with a message, itunes has found a iphone in recovery and needs to restore it.
I dont want to do this as I cannot loose all my pics on my phone!
My phone is now not working and has an itunes symbol on it with a usb cord!!!!
Please help!!

Reset, hold both home and power buttons until the iPhone begins to start, try this a few times if necessary. If still problem, you may have to just Restore your iPhone to get it working. In the future sync your iPhone with iTunes routinely and when it contains important data, iCloud when set correctly will do this for you continuously.

I tried to upgrade itunes and i get windows error 7

i tried to upgrade itunes and i get windows error 7 - it says "The procedure entry point AVCFPlayerEnableHardwareAcceleratedVideoDecoderKey could not be located in the dynamic link library AVFoundationCF.dll

Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. If you're using Vista or 7,now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (If you've got XP, although the procedure is for Vista and 7, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever

I clicked "yes" to upgrade iTunes and now it doesn't work. I get an error message stating my computer is missing MSVCR80 and then a message stating Error 7 (Windows Error 126). I've tried reloading iTunes twice. What can I do?

I clicked "yes" to upgrade iTunes and now it doesn't work. I get an error message stating my computer is missing MSVCR80 and then a message stating Error 7 (Windows Error 126). I've tried reloading iTunes twice. What can I do?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Upgraded iTunes and Quicktime now whole puter not working

I just upgraded iTunes and Quicktime for OSX 10.4, now after a restart i finder just keeps flashing, on and off and i cant open anything. Need help to fix or go bak to old versions?

thanks sarah, but the disk didnt work. i get to verifying my main drive and it comes back with:
First Aid Failed
Disk Utility stopped verifying "***" because the following error was encountered:
The underlying task reported failure on exit
and in the first aid window it says:
Volume Bit Map needs minor repair
Checking volume **** needs to be repaired.
Error: The underlying task reported failure on exit
1 HFS volume checked
Volume needs repair
I try to repair disk anyway but says the same thing on trying to do that?? any suggestions anyone?
Could i get the update for 10.4.8 and put on a disk to upgrade the OS from booting from the CD or from terminal mode? Does anyone think this could fix the prob?

I have been receiving charges from apple itunes and nothing has been purchased. Trying to talk to someone live is a nightmare. How do I get ahold of someone to help me with these charges before they start to really negatively effect my bank account?

I have been receiving charges from apple itunes and nothing has been purchased. When I look at the charges on my online banking a phone number is provided, but when I call that number it tells me to go to the web site. Trying to talk to someone live is a nightmare. How do I get ahold of someone to help me with these charges before they start to really negatively effect my bank account?

You've checked the purchase history on your account to see what app(s) they are from ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases. And you haven't got any auto-renewing subscriptions : http://support.apple.com/kb/HT4098 ?
If you haven't made them, and nobody else has access to your account or devices and may have made them, then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

TS1474 I have already reset my ipod shut it off as well. I have upgraded Itunes and the ipod does not want to show up on Itunes anymore. It used to before but now it doesn't. How do I solve my problem?

I have already reset my ipod shut it off as well. I have upgraded Itunes and the ipod does not want to show up on Itunes anymore. It used to before but now it doesn't. How do I solve my problem?

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?

I've just updated itunes and it has disappeared from my PC- the previous shortcut won't work and it can't locate on my file search- this is the second time this has happened when updating itunes- APPLE you're going donw the tubes slowly but surely..

I've just updated itunes and it has disappeared from my PC- the previous shortcut won't work and it can't locate on my file search- this is the second time this has happened when updating itunes- APPLE you seem to be going down the tubes slowly but surely..

its not apple going "down the tubes" its that you have windows junk. These opinion best left at apple.com/feedback
you need to completely uninstall itunes and all components
see these for help
http://support.apple.com/kb/HT1925
http://support.apple.com/kb/HT1923
Peace, Clyde

Everything in iTunes and iPhoto has dissappeared.

Well this is strange. Everything on iTunes and iPhoto has disappeared. I now am missing close to $10,000.00 worth of music and close to 5,000.00 irreplaceable photos. Is there any way to get it back?

Just out of curiosity, did you change the short name ( home folder ) of your computer? If so, that may be the culprit as Mac OS X (leopard, etc) will create a new user folder if you do that.

My iPhone said needed to upgrade iTunes and had no service.. Upgraded and still has no service

My iPhone will not work after being upgraded thru iTunes. Will not work at all

Have you tried a power off/on? Or a reset, hold sleep/power button and home button for at least ten seconds, ignoring the red slider?
Have you tried to reconnect to iTunes and do a restore?
Are you using iTunes 10.5.1?
If none of these work, it might be a good idea to visit an Apple Retail genius bar and have it checked out.

I recently upgraded Itunes and now my library has the music from all computers on my account if I delete the songs they are gone I just want to hear songs from my library not my kids music

I recently upgraded itunes. Now when listening to my library there is music from all authorized computers in my house. if I try to delete a song it is gone from everyones library in the house. I just want to listen to my music not my kids stuff. How do I get back to MY library Please help.

have you tried working through the suggestions from the following document?
iTunes and QuickTime for Windows: Songs and other audio don't play correctly

TS1967 I got a new Windows 8 laptop, upgraded Itunes and all my music is missing, including album names. Help!

Recently had to get a new laptop, everything was showing up correctly on the old one in the process of transferring music as far as playlists and albums. I recently went to sync my Classic and found it had most of my albums missing completely or the titles changed to "Unknown Album." My playlists are missing completely, and my "most played, etc" albums are blank. This is all on the new laptop, I haven't tried to plug in the ipod Classic or Iphone 4s to sync yet since the original transfer a month ago.
I'm not sure if this was due to the transfer between computers or new Itunes upgrade. Any info you can give would help. I'm running a windows 8 laptop.

Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2

I upgraded itunes and it has totally crashed.

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