I upgraded itunes software and it synced all of our iphones in our family. We are now all receiving each others texts. How do we unsync each others phones?

All of our phones got synced together after doing an Itunes upgrade on line. We are now receiving all of eachothers incoming and outgoing text messages. How do we unsync from each other's phones?

Settings > Messages > Send and Received > Uncheck any number/email that does not belong to the device
Check this setting on any device(s) using the same Apple ID

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HT4528 I have 3 iPhones, one Ipad, and two PC's that I have tried to "connect" using one iTunes account and am having issues.I connected iPhone #3 to one PC, it removed all contacts from iPhone #3, replaced w/ contacts from iPhone #2. How can I get back?

I have 3 iPhones, one iPad and 2 PC's, all using the same iTunes account. I want to be able to have each iPhone keep their own list of accounts and music list and the I pad different as well. I want to 2 PC's music list to match. How do I do this?
Additionally, when I connected iPhone #3 to one PC, it removed the contacts from #3 and replaced it with contacts from iPhone #2. How do I get those contacts back and prevent this from happening again?

Hey joshuafromisr,
If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
or here:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Best,
David

I uploded the new itunes software and now my ipod touch is not getting reconized in my itunes. I went through all the trouble shooting support from apple. But I do have a avast antivirus on my computer i wonder if that is what is holding it up

I uploded the new itunes software and now my ipod touch is not getting reconized in my itunes. I went through all the trouble shooting support from apple. But I do have a avast antivirus on my computer i wonder if that is what is holding it up

Could be since it (security software) is listed as #5 in the following:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

Upgraded to iTunes 11. Now, I can not sync my music to my iPhone 4S (iOS 6.0.1) Apps, movies and videos sync OK. Music is the problem. Tags are correctly check-marked. Any ideas ???

Upgraded to iTunes 11. Now, I can not sync my music to my iPhone 4S (iOS 6.0.1). Apps, movies and videos sync OK. Music is the problem. Tags are correctly check-marked. NO ERROR MESSAGE THOUGH. Just a No Content in the Music App in the iPhone. Any ideas ???

Bump!

My ipad has latest iTunes (11.1) but iTunes on my computer (mac 10.5.8) is now no longer compatible with ipad software and cannot sync.

My ipad has latest iTunes (11.1) but iTunes on my computer (mac 10.5.8) is now no longer compatible with ipad software and cannot sync. The same error message appears saying my computer needs to update software, but my mac has the latest software available (albeit rather old). Can I undo the software update on ipad??? Thanks

Thanks for your response, Niel. Is there no way of removing the last update from my ipad????
Appreciate your help
James

HT1386 I have a new Macbook pro. I downloaded all previous Itunes purchases and then sync my IPhone. The New song that I purchased today appear on the IPhone however it will not play. How do I fix the issue with my IPhone?

I have a new Macbook pro. I downloaded all previous Itunes purchases and then sync my IPhone. The New songs that I purchased today appear on the IPhone however it will not play. How do I fix the issue with my IPhone?

Hey Etti101,
I'd start off your troubleshooting process by deleting and redownloading the songs:
If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
Delete the purchased song that is exhibiting the problem from your iTunes library.
Click on the Purchased link in the iTunes Store to view your previously purchased music.
Download your previously purchased song from this list.
via: Songs in iTunes may not play back completely
http://support.apple.com/kb/TS4357
Regards,
Delgadoh

HT1414 Ipod Touch can't find Bluetooth device. (Jam Box) Upgraded Itunes software did a backup and restore on the Ipod. My PC sees it fine. IPod used to work with JamBox. Reset Jambox, no luck. Followed every instruction from the forums. Still no luck

Ipod Touch can't find Bluetooth device. (Jam Box)
Upgraded Itunes software did a backup and restore on the Ipod.
My PC sees Jam Box fine. IPod used to work with JamBox. Reset Jambox, no luck.
Followed every instruction from the forums. Still no luck.
Reset Jam Box to factory settings.

Did a network reset on the Ipod after the backup and restore. No luck

After upgrading iTunes software, I cannot import playlists

After upgrading iTunes software, I cannot import playlists. Help!

To be more clear:
1. My music and my playlists are on an external drive. My playlists are saved as .m3u files.
2. Everything was working perfectly before the iTunes upgrade yesterday. But now when I use the iTunes "File/Library/Import Playlist" feature, the playlist that is imported is EMPTY.
3. I can open the .m3u file and see that it contains the songs with their full path. So the .m3u file contains the correct information, it is just not importing into iTunes like it used to.
4. Apparenty when iTunes upgraded, it changed some setting and now everything is out of sync.
I am so stumped.

I updated my iPod/iTunes software and now I can't get it to shuffle songs in a playlist; it either shuffles albums in a playlist or songs on the whole iPod

I updated my iPod/iTunes software and now I can't get it to shuffle songs in a playlist; it either shuffles albums in a playlist or songs on the whole iPod, neither of which is what I want to do. How do I get it to shuffle songs in just one playlist?

The shuffle setting in the main menu will shuffle through the entire library as you have found out.
You need to go to settings>shuffle this will toggle through off/song/album. Once you have set this it will stay the same until you change the setting.
Now when you start playing a song in a playlist the iPod will shuffle through that playlist (or if you select your song through artist then it will shuffle through all the songs for that artist etc)

TS3694 itunes error (-42404) -- Okay, getting a little frustrated (but then again, who isn't a little frustrated?). I recently tried to upgrade iTunes software a few days ago but it failed. What is (-42404) error code mean?

itunes error (-42404) -- Okay, getting a little frustrated (but then again, who isn't a little frustrated?). I recently tried to upgrade iTunes software a few days ago but it failed. What is (-42404) error code mean?
I get the following:
(1) iTunes - The software required for communicating with iPods and mobile phones was not installed correctly. Do you want iTunes to try to repair this for you? Yes/No
(2) iTunes - The software required for communicating with iPods and mobile phones could not be repaired. Please reinstall iTunes if you wish to use these devices. OK
(3) iTunes error message - A required iTunes component is not installed. Please repair or reinstall iTunes. (-42404) OK
(4) iTunes error message - We could not complete your iTunes Store request. A required iTunes component is not installed. Please repair or reinstall iTunes. (-42404) There is an error in the iTunes Store. Please try again later. OK
Okay, so I decided to uninstall and reinstall. Funny, iTunes can be found in a program folder, but it does not show up in the programs list. I tried to look for it using the command prompt ("wmic" --> "product get name") but iTunes is not there either. Doesn't even show up in the registry to try to uninstall.
I just want to "properly" uninstall and reinstall iTunes (plus the other usual suspects, Apple Software Update, Apple Mobile Device Support, Bonjour, & Apple Application Support). If anyone out there has any suggestions, please help! (I'm running Windows Vista -- don't judge/laugh) :-)

Okay, feeling like an idiot, but will share so others don't have to. I rebooted my computer and that enabled iTunes to reappear in the programs list. Don't appear to be having the same problems as before (no error messages now). Problem solved!

MacBook Pro 2011- Allowed updates to install for iTunes software and Microsoft office (I think). After rebooting, computer wouldn't progress past grey apple screen with loading circle.

I have a MacBook Pro 2011. I allowed updates to install for iTunes software and Microsoft office (I think). After rebooting, computer wouldn't progress past grey apple screen with loading circle. No progression bar ever appeared. It just sits and spins. I tried rebooting with Command + Option + R + P and hearing the chime twice....this did not work.
I also tried Command +Option+R which took me to internet recovery. From there, I chose reinstall Mac OS X Lion 10.7 but it says my hard drive is locked so I wasnt able to select it. What do I do???? Help! I don't want to lose my files and it doesnt appear that I've used Time Machine Back Up.

macbookpro2011ISU wrote:
I also tried Command +Option+R which took me to internet recovery. From there, I chose reinstall Mac OS X Lion 10.7 but it says my hard drive is locked so I wasnt able to select it.
I you upgraded to OS X 10.8, then use RecoveryHD by holding Command R at boot time (no option) and reinstall OS X over itself that way so your installing Mountain Lion.
Also Disk Uility can be used to Repair the Macintosh HD parttion.
Also you can use that RecoveryHD to format and install OS X onto a external drive, then option/alt key boot from it and access your files on the non-booting internal drive before erasing, reformatting and reinstalling OS X fresh.
Create a data recovery/undelete external boot drive
Most commonly used backup methods
..Step by Step to fix your Mac

TS3694 Error message when attempting to back up iPod to iTunes, no number given. No previous back ups as a new user, current iTunes software and iPod iOS.

Error message when attempting to back up iPod to iTunes, no number given. No previous back ups as a new user, current iTunes software and iPod iOS.

The issue you are experiencing is with installing the latest iTunes update. I recommend following the steps below:
Resolution
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
I understand that you have already uninstalled iTunes, but when you get to this step, it is important to uninstall iTunes and the related components in the order listed in the link for that step.

HT201364 I have OSX 10.5...is there any way to upgrade Itunes so I can sync my new Iphone5c?

I have OSX 10.5...is there any way to upgrade Itunes so I can sync my new Iphone5c?

Syncing the iPhone 5C requires at least Mac OS X 10.6.8. Mac OS X 10.6 DVDs are available at the online Apple Store; they require a Mac with an Intel CPU and at least 1GB of RAM.
(96294)

I just upgraded itunes. And now I cannot see my iPads or iPod in the left margin of itunes? But I can still see them in my Windows Explorer?

I just upgraded itunes. And now I cannot see my iPads or iPod in the left margin of itunes? But I can still see them in my Windows Explorer?

Hey there MattSK123,
Thank you for your question. It sounds like you are unable to see either of your devices in the sidebar of iTunes after a recent update. A number of issues could cause this type of behaviour, and would recommend starting with the troubleshooting from the article named:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
If the issue is not resolved, I would next re install iTunes from either of the following articles depending on the version of Windows you have:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Or
Removing and Reinstalling iTunes and other software components for Windows XP
http://support.apple.com/kb/ht1925
Thank you for using Apple Support Communities.
Take care,
Sterling

I am trying to edit my music list and then sync it to my iPhone 5 so I don't run out of storage space. However, I see the check marks on the iTunes library but am unable to uncheck them? How do I manually edit what will be synced to my phone?

I am trying to edit my music list and then sync it to my iPhone 5 so I don't run out of storage space. However, I see the check marks on the iTunes library but am unable to uncheck them? How do I manually edit what will be synced to my phone? (the check marks are not bolded, does this mean they are not in my library but only on my phone?)

You uncheck the music in your iTunes library on your computer and along with sync only checked songs and videos selected under the Summary selection for your iPhone sync preferences with iTunes, only checked songs in your iTunes library will be transferred to your iPhone or remain on your iPhone and the unchecked songs in your iTunes library that are currently on your iPhone will be removed when syncing.
Or make use of iTunes playlists and choose selected playlists, albums, artists under the Music selection for your iPhone sync preferences with iTunes and select the playlists below that you want transferred to your iPhone.

I upgraded itunes software and it synced all of our iphones in our family. We are now all receiving each others texts. How do we unsync each others phones?

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