I upgraded my iTunes to 10.7 on my MacBook Pro - after that iTunes doesn't recognize my iPhone 4S 6.0.1 (10A523) in the iTunes sidebar. Solutions?
I upgraded my iTunes to 10.7 on my MacBook Pro - after that iTunes doesn't recognize my iPhone 4S 6.0.1 (10A523) in the iTunes sidebar. Solutions?
(Both upgrades to the phone and lap-top were done based on Apples suggestion, so I find it strange it doesn't work automatically, which should be a basic reason for choosing Apples costly products!)
Try rebooting your computer.
You might also try downloading and installing iTunes 11 which came out today.
Similar Messages
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I upgraded my iTunes to 10.7, after that iTunes doesn't recognize my iPhone 4S 6.0.1 (10A523) in the iTunes sidebar. Solutions?
You've posted in the iTunes Match forum. You'll probably get better help posting in the Using iPhone forum. Or the appropriate iTunes forum.
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i tryed to update my iphone and now my phone screen show the itunes logo with a wire and won't turn on, i tryed to update my iphone and now my phone screen show the itunes logo with a wire and won't turn on
Did you try to connect in recovery mode to your computer, explained in this article?
iOS: Unable to update or restore -
I've recently upgraded to the new software (5.1), since then the iTunes doesn't recognize my iphone, as the error comes up:' iTunes could not connect to this iPhone because an unknown error (ex8000022).
Are you guys facing the same problem?
Let me know your opinions, solutions and even problems.
Thank You !http://support.apple.com/kb/HT4137
How to restore as new.
and this for itunes message
http://support.apple.com/kb/HT1808 -
Since upgrading to Windows 8.1, iTunes no longer recognizes my iPhone or iPad. I tried to reinstall iTunes. That did not address my problem. Any suggetions on what I should do?
Hey Bob0725!
Here is an article that will help you troubleshoot this issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden -
WHat do I do if my iPhone 4S won't sync to my macbook pro, and my phone doesn't seem to upgrade to itunes11.1? The upgrade should be on the iTunes upgrade page, but there's no icon.
There must be something wrong. You should update the iTunes on your Macbook pro to make iTunes recognize your iPhone. For more details, check out:iOS: Device not recognized in iTunes for OS X - Apple Support
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When I attempt to upgrade an app in iTunes for windows, I get an error: "Could not purchase. An unknown error occurred (11111). There was an error in the iTunes Store. Please try again later"
I am running the latest iTunes 10.7.0.21 for Windows 7.
This error occurs if I try to either update the app or if I delete it and attempt to redownload.
I have an iPhone and an iPad. I am unable to update the apps or install the apps from within the App Store on iOS.
I do not have an AOL ID, as is a common issue with this type of error.
From what I can tell, my Apple ID account seems fine. I logged in, changed some information, and ensured my credit card is valid and updated.
I can download new apps just fine. I am unable to update or install apps I have purchased in the past.After 30 minutes this morning, no resolution. Then another tech support call this afternoon, 15 minutes in, was escalated to a Tier 2 (Senior) advisor. He said something similar to the above ("this is one of the strangest things I've seen"). He was chatted with iTunes guys and took all my info into the case and was escalating it over to engineering. Said they would be in touch.
So, no solution...yet.
Just to clarify:
iTunes on Windows7: trying to update an existing app, or re-download a prior app, gives the (11111) error. Downloading a new (free) app worked fine.
App Store on iPhone5, iOS 6.0.1: click on UPDATE, switches to INSTALLING...for a second, then switches back to UPDATE. No error message (and nothing in Diagnostic data).
App Store on iPad 3, iOS 6.0.1: same as iPhone 5.
Definitely account related.
I have cleared the store cache, signed out and back in, deleted the credit card data, and re-added, rebooting PC and iPhone...nothing works.
Will post if I hear anything back from Apple. -
I upgraded my daughter's iMac to iTunes 11.1 and now it doesn't recognize her iPhone 4s. The phone will charge and DropBox see's it but iTunes doesn't. Any suggestions? I've already uninstalled and reinstalled the software so that doesn't work. Thanks for any help!
Hello jlgougeon,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Follow these steps to resolve your issue:
Ensure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch.
Install software updates on your Mac.
Note: If an iTunes update is available, apply the update.http://apple.com/itunes/download
Check USB connections. iOS devices require USB 2.0 to function properly. If you're not sure your Mac has USB 2.0 ports, refer to the computer's specifications.
Disconnect other USB devices and connect your device directly to a USB port on your Mac.
Restart your Mac.
Best of luck,
Mario -
iTunes 10.2.1.1 doesn't recognize my iPhone 4 when I try to sync it. This has happened suddenly. Please help.
I recently installed IOS 4.3.2. and ITunes 10.2.2 on my 64 Bit Vista PC. Since upgrading the IOS on any of my devices, none of them are recognized in iTunes. The computer recognizes them in My Computer but not in iTunes. Apple support pointed me to http://http://support.apple.com/kb/TS1538?viewlocale=en_US which directs you to uninstall/reinstall iTunes and all related programs. That has not solved the problem. The only guidance I have been given is from a tech at the Apple store who mentioned that there might be issues with the drivers in Vista. I have not been able to find any help with solving that issue. Does anybody have any thoughts.
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ITunes 10.5.1 doesn't recognize my iPhone 4 iOS 5.0.1 (9A405) Laptop OS Windows XP. Please help
iTunes 10.5.1 doesn't recognize my iPhone 4 iOS 5.0.1 (9A405) Laptop OS Windows XP. When I connect iPhone to laptop, iTunes sends me an alert:" This iPhone can't be used because the Apple Mobile Device service is not started". This started right after I have upgraded iTunes from 10.5 to 10.5.1. Please help !
Thanks for the hint ! I used the following link http://support.apple.com/kb/HT1925.
1. Remove iTunes and related components from the Control Panel
2. Verify iTunes and related components are completely uninstalled
3. Reinstall iTunes and related components
Had to remove all Apple related softwares and utilities, and re-install all back. iTunes recognizes my phone now ! Cheers ! -
HT1557 why am i not able to update itunes 10.6.3 on my MacBook pro, for me to backup my ios7 phone
i have been trying to update itunes 10.6.3 on my MacBook pro, for me to backup my ios7 phone,i keep getting a message saying ( unable to update ), yet its no problem old windows computers, HELP PLEASE.
iTunes 10.6.3 is the latest iTunes version for Mac OS X 10.5.8.
iOS 7 devices require iTunes 11, which needs Mac OS X 10.6.8 or newer. Make a backup of your files with Time Machine, buy Mac OS X Snow Leopard from the Apple Online Store, insert the DVD and upgrade.
After upgrading, you can download 10.6.8 from the Apple website or just from Software Update. Then, if you want, you can upgrade to OS X Mavericks for free from the App Store -
Does all my music stay on my MacBook Pro after I sign up for iTunes Match, or does it get removed from my Mac?
Hi,
It remains on your hard drive. iTunes match scans your library to determine if tracks are matched or uploaded. It does not touch the files on your hard drive. You have the option to upgrade tracks for matched versions but you need to delete tracks and download new versions.
You can camn opt to delete tracks from your library. This will free up space and you will be able to stream your music. In any event, I suggest that you back up your music to an external drive.
jim -
When i double click itunes it doesn't open it just comes up with an error saying " The itunes library.itl file cannot be found or created. The default location for this file is in the 'itunes' folder in the 'music' folder. How can i fix this problem?
Anyone can help to advice how to solve this issue ?
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I have a MacBook Pro 17" computer, and I have a Samsung Galaxy Note 2 phone, how do I get iTunes on my Android device?
You don't get the itunes program on your Android devise at all.
You would need to read the directions for your phone to learn how to put music on it. -
I have updated to itunes 10.5 on my Mac computer and now it doesn't recognize my iphones and says i need to install a device driver but when i try to install it it throws up a notification saying an error occured and to contact the makers of my device 's suppot website. Anyone know?
Have you tried repairing your application from within the Control Panel?
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