I upgraded my Mac from OSX 10.5.8 to Snow Leopard and then to Mountain Lion 10.8.2. I did have Microsoft Office for Mac 2004 in my applications and now get a message "can't open Office because Power PC applications are no longer supported."
I just upgraded my MAC from OSX 10.5.8 to Snow Leopard and then to Mountain Lion 10.8.2. When I try to access my Microsoft Office for MAC (2004 edition) files I am getting a message "can't open Office because Power PC applications are no longer supported. How can I access all of my save Word documents? I just want to be able to retrieve all of my documents that were in Microsoft Office for Mac (2004). If I purchase the newest version of MS office for Mac from Apple will I be able to retrieve my old documents?
Use any number of free alternatives to your nearly decade old version of MS Office.
Consider
LibreOffice (donation-supported)
NeoOffice (free)
OpenOffice (free)
In addition to the above I also recommend Apple's Pages ($19.99). I use OpenOffice and Pages and have been completely Microsoft - free for years. Life is better without Microsoft.
Similar Messages
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Have can't open iphot because power pc apps are no longer supported
I recently burned up an 8 year old Mac (all in one machine) for lack of better terminology.
It was replaced with a MacMini so I could connect to an existing monitor.
Upon launching, I have an error, when I open iPhoto or iDVD, etc that says: Can't open Iphoto because power pc apps are no longer supported.
What do I need to do now?
I'm assuming the software I had originally on my old machine is outdated? But I also thought it was pre loaded with all the basic stuff.
AS you can tell I'm not the biggest user............ but I would like to be!Sounds like someone restored your programs from you old PowerPC-based system to your new system, probably running OS X 10.7 Lion or 10.8 Mountain Lion. Apple dropped the capability to run PowerPC-based code in these systems. You can go to Launch pad and access the App Store to buy updated versions of the iLife programs. However, iDvd is no longer available from Apple. You can buy iLife in a box from sources like Amazon.com that will have iDvd included, and possibly even by calling the Apple online store at, in the US, 800-MY-APPLE. Ask for the latest version of iLIfe with iDvd off the legacy products list.
You probably should click on the apple on the left of the menu bar, click about this mac, more info, systems report, and applications (which will take a few moments to display). Click kind to sort the list. Any programs that say PowerPC won't run under 10.7 Lion or 10.8 Mountain Lion. -
After an earlier attempt to move Logic from my other mac (OSX 10.6.8) with the migration assistant to my new mac with OSX 10.8.2. I've re-started the whole start up process by erasing the hard drive from the new machine and build it up from scratch. After a new "out of the box" start, I decided to install LOGIC from my disks : starting with my 2007 package Logic Studio 8 and upgrading with my Logic 9 package from 2009. When trying to start to install 2008 I got the error message : Logic Studio.mpkg cannot be opened as the power pc programs are no longer supported.
What does this mean? HOw do I get this working under 10.8.2 as it works flawlessly under OSX 10.6.8. For sure I didn't buy a new machine to have OSX 10.8.2 but I suspect this is the roadblock to installing my logic package.
Help!Mark,
Sorry...
I completely lost the thread (I actually got confused between you and another poster on a another forum that was asking the same basic question) and somehow ended up thinking you were trying to install on a PPC Mac
My apologies and please ingnore those parts of my last post relating to the PPC Macs...
You have an Intel Mac and therefore Logic Studio 2 Boxed Upgrade set should install/run on your Mac without issue. As I said earlier.. you do not need to try and install from the original Logic Studio 1 /Logic 8 Boxed set...(It won't work anyhow because you have an Intel Mac and that version had a PPC installer) but just install from the Logic Studio 2 / Logic Pro 9 Upgrade Boxed setof DVDs instead...
Have you tried the "Make Disk Image" solution I gave earlier? That normnally works under such circumstances as what you are describing can happen when your DVD drive cannot read the DVDs correctly... I have had this situation myself where one drive read them okay and another failed to do so for whatever reason. Making and then installing from Disk images of those exact same disks resolved the issue for me...
You can try to reinstall directly from the DVDs of course though under some circumstances it may not allow you to reinstall Logic Pro itself if that part of the original installation attempt was successful... in which case you can also try this... (It's probably the easiest method if Logic 9 was already installed and present in your Apps Folder)
If the Logic Pro App is in your applications folder..
Run Software Updates to update Logic Pro to a version that will run under 10.8.2 (The initially installed version of Logic will not)
Run Logic
Go to the menu bar in Logic and select Logic Pro/Install Additional Content and select all content in there..
This content is basically exactly the same as what is stored on the remaining DVDs of the boxed set so you might not need to use the rest of the DVDs to install from but download it all instead from Apple Servers... -
Since upgrading (?) to Lion my HP 3570c scanner won't operate because "power PC products are no longer supported"
Is there any way I can get a perfectly serviceable scanner (HP3570c) to work with my iMac?Is it just the HP software that's not compatible, rather than the scanner itself?
A couple of things you could try that may work. Launch Image Capture in the Applications folder and see if that recognises your scanner. If that draws a blank, you could try downloading VueScan from www.hamrick.com and see if that works. If does, you'll need to buy a licence to make it fully functional. -
HELP!! i have a ton of videos of my boys stored in iPhoto..They played fine on my old OSX system (leopard). However, I just upgraded to snow leopard and then to mountain lion and now i can't open my videos at all anymore. HELP!!
Can you tell us about one or more of the video files - what are they? QuickTime? MP4? Something else? How did you create the video files in the first place?
I do a lot of video and when I upgraded to Snow Leopard I discovered that many of the QT videos that I had created previously (via iMovie & Final Cut) would not play correctly in QuickTime X - the bizarre behavior was that QT X acted as if my video files were only audio files! I reported this to Apple at the time but never heard anything back, and there hasn't been any change in later updates to QT X.
The solution was to (re)install QuickTime 7. But first look in your Applications > Utilities folder. When you upgrade from Leopard to Snow Leopard, the installer normally moves the old QT 7 program to your Utilities folder. If it's there, try using QT 7 to play one of your video files. If QT 7 is not there, you can download and install it from here Make sure you are running at least OS X 10.6.3 before you install QT 7. It's even better if you make sure you are running 10.6.8 which was the last release of Snow Leopard. -
Getting error message can't open unistalled product
Cant open itunes ... getting error message can't open uninstalled product.... can't uninstall.. help
Doublechecking before proceeding. Is that a "This action is only valid for products that are currently installed" error message?
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I keep getting error message, "can't open application PACE because PowerPC applications are no longer supported." I've run Clean My Mac and I still get the error.
Use the Finder "Go" menu while holding down the option key to expose your User / Library folder.
Look in the Application Support folder for PACE items and delete them. -
I am getting a message "can't open because PowerPC applications are no longer supported." What do I do about these programs?
In defense of the original poster, I just went through the Lion page (http://www.apple.com/macosx/) and the sub-pages linked on the top (including the 250 new features) and nowhere does it say anything about dropping Rosetta/PowerPC compatibility. A simple compatibility line in the tech specs page could help these kinds of threads. Nevertheless, the argument that Apple should have made this change more prominent is quite valid IMO.
Remember that Apple prides itself on being simple so don't expect everyone to be as up to date on compatibility issues as you. With the big uptake of new users in the last couple of years, these kind of questions should be expected, especially since most users are coming from Windows where compatibility is king (I can run apps from 10+ years ago with almost no issues).
Complicating the issue further is that there is no obvious way to see which older applications are PPC and which are not (who knew Warcraft 3 was PPC and not universal??).
A simple solution could be for Apple to provide copy of Rosetta that users can purchase if they want compatibility. Who knows, maybe such a solution is going to come from a third party -
I have Microsoft Word for Mac 2011, version 14.3.1. When I try to open a document, an error occurs, says file type is "blocked from opening in this version." This was NOT immediately after a version update. Any ideas? Thank you.
Take a look here:
http://support.microsoft.com/kb/953266
If that doesn't help, I'd suggest you take up the question in Microsoft's own forums or with Microsoft support.
Regards. -
I need to upgrade from Snow Leopard. I want Mountain Lion, but apparently I need 10.7 Lion first. How do I buy this? It is not available in the App Store.
Update Snow Leopard to 10.6 Snow Leopard to 10.6.8.
Download OS X 10.8 Mountain Lion and install it.
Mountain Lion system requirements.
http://www.apple.com/osx/specs/
Fore more info:
http://www.macworld.com/article/1167855/installing_mountain_lion_what_you_need_t o_know.html -
I have 10.5.8 and want to upgrade, Do I have to download Snow Leopard before download the Mountain Lion?
Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You must purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s MobileMe service; fees and
terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion - System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table - RoaringApps.
For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion. -
Import contacts from old address book on MacBkPro Snow Leopard into new MacBk Pro Lion
How do I import my contacts from old address book on MacBkPro Snow Leopard into new MacBk Pro Lion (on MacBkPro Retina). I can see the "AddressBook" file on the old HD (extracted from old machine--which died) and have a copy of that file on to desktop of new machine. [Copied from old HD: Users/home/Library/Application Support/Address Book]. There is an Address Book in the same location on the "MacIntosh HD" of the new machine, but some of the files in that (new) folder have different names. Risky to simply over-ride this. What should I do?
My mistake - my groups are there! They transferred perfectly. Still getting used to my wonderful new machine. Sorry to bother you!
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I have a HP Deskjet D4200 series printer that I used with my iBook G4 and I recently purchased a new MacBook Pro 13.5" and I would like to use this printer with my new lap top. When I use the disc to try to install the printer driver, I get a message that "I can't open the application HP Installer because the Power PC applications are no longer supported. I am not sure what all that means but is there any way to use this printer with my new computer?
ThanksIt would help to post this in a more proper form. This is for the iTunes family of stores.
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Getting message:"Can't open iPhoto because it may be damaged or incomplete"
getting message: You can't open the application iPhoto because it may be damaged or incomplete.
How do I reload the software when the update software" doesn't fix itWelcome to the Apple Discussions. First make sure there's only one iPhoto library on your HD by launching iPhoto with the Option key depressed. In the next window there will be listed every library on your HD and any external HDs. If only one then close iPhoto and try the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys depressed and follow the instructions to rebuild the library. Select all options.
Fix #2
Rebuild the library using iPhoto Library Manager as follows:
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 -Download iPhoto Library Manager and launch.
2 -Click on the Add Library button, navigate to your User/Pictures folder and select your iPhoto Library folder.
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File->Rebuild Library menu option
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be untouched for further attempts at fixing or in case the rebuilt library is not satisfactory. -
Upgrade from OSX 10.4.11 to Snow Leopard/OS X Lion
I know my operating system is really behind. Now that OSX lion is out I am very behind in terms of my operating system. Do I need to buy snow leopard first and then lion. If so can I just buy the leopard upgrade or do I need to buy the box set also? Thanks for the help I am really clueless about this stuff!
If your computer meets the requirements you could upgrade to Snow Leopard or Lion, but upgrading to Lion requires that Snow Leopard 10.6.6 or later first be installed. You can purchase a Snow Leopard DVD at your local Apple retailer or online for $29 USD.
How to Install OS X Updates Successfully
A. Repair the Hard Drive and Permissions:
Boot from your current Tiger Installer disc. After the installer loads select your language and click on the Continue button. Then select Disk Utility from the Installer menu (Utilities menu for Tiger and later.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger) and/or TechTool Pro (4.5.2 for Tiger) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
B. Make a Bootable Backup Using Restore Option of Disk Utility:
Open Disk Utility from the Utilities folder.
Select the destination volume from the left side list.
Click on the Restore tab in the DU main window.
Check the box labeled Erase destination.
Select the destination volume from the left side list and drag it to the Destination entry field.
Select the source volume from the left side list and drag it to the Source entry field.
Double-check you got it right, then click on the Restore button.
Destination means the external backup drive. Source means the internal startup drive.
C. Important: Please read before installing:
If you have a FireWire hard drive connected, disconnect it before installing the update unless you will boot from this drive and install the update on it. Reconnect it and turn it back on after installation is complete and you've restarted.
You may experience unexpected results if you have installed third-party system software modifications, or if you have modified the operating system through other means. (This does not apply to normal application software installation.)
The installation process should not be interrupted. If a power outage or other interruption occurs during installation, use the standalone installer (see below) from Apple Downloads to update. While the installation is in progress do not use the computer.
D. To upgrade:
Purchase the Snow Leopard Retail DVD.
Boot From The OS X Installer Disc:
Insert OS X Installer Disc into the optical drive.
Restart the computer.
Immediately after the chime press and hold down the "C" key.
Release the key when the spinning gear below the dark gray Apple logo appears.
Wait for installer to finish loading.
E. If updating:
Download and install update(s)
Use Software Update, or
Download standalone updater(s).
Snow Leopard General requirements
Mac computer with an Intel processor
1GB of memory
5GB of available disk space
DVD drive for installation
Some features require a compatible Internet service provider; fees may apply.
Some features require Apple’s MobileMe service; fees and terms apply.
Lion System Requirements
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Some features require an Apple ID; terms apply.
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