I upgraded my Window 8.1 and could not access to iTunes Store. How can I fix it?

I have the same problem. ITunes boots up just fine, I can access all my stuff, but when I click on the ITunes store, all my computer says it that iTunes has stopped working- and that Windows will notify me if a solution is available. I have uninstalled and reinstalled, and also run computer diagnostics and compatibility tests between my computer and iTunes. It give me no error code at all.
I've tried to get into the store through menu options as well- like trying to access my account- but anything that has to do with accessing the store shuts the whole program down.

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Hi cecebabymusik,
Welcome to the Support Communities!
Try the specific steps below for the your iPod touch first:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If the issue is not resolved, you may need to uninstall iTunes and all of it's components, and reinstall the latest version as explained in this article:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
I hope this information helps ....
- Judy

I plugged in my ipod to my mac and it said that it wasnt reading my ipod so I had to restore my iPod to its factory settings which I did and now my iPod is basically locked. I plug it in to my mac and it does not open my iTunes. How can I fix this problem

Restoration gone wrong!

Try replacing the iPod in recovery mode and they restore again via iTunes on your computer. For recovery mode see:
iPhone and iPod touch: Unable to update or restore

HT1459 My daughter's ipod is disabled and says to connect to itunes. How can I fix the problem?

My daughter forgot her password and now her ipod touch is disabled and it stated to connect to itunes. I tried that and it didn't work. Help please!
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Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
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If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
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My ipod touch is frozen with a picture of the usb and arrow pointing to the itunes. How can I fix?

My ipod touch is frozen with a picture of the usb and an arrow pointing to the itunes icon. I have tryed to restore and update. And I have tired to reset. Please if anyone can help. This happed while I was on Itunes and trying to update and download a new app.

What happened when you tried to restore and update the iPod?

My ipod screen has gone while i was trying to restore it and now it wont do anything and it wont connect to itunes either, how can i fix it?

I need helpmaking my ipod work again can you help me please?

- Let the battery fully drain. After charging for an hur try a reset:
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Tehn connect to your computer and restore via iTunes is necessary.
- If you still have the white screen it is time for an appointment at the Genius Bar of an Apple store.

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The latest message is: 'We could not complete your iTunes Store request. The network connection was reset.'
In between, I got a messge about verifying my payment method. When I tried to submit the details, I kept getting a mmessage stating that my payment method was declined (my card is not near it's expiration date, and works fine).
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TS1368 I can't connect to iStores through iTunes on my Windows Xp machine. Everything is updated and I am getting message: We could not complete you iTunes Store request. An unknown error occurred (-1202). Any suggestions??

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We could not complete your itunes store request. Error -1202. Windows 7

I can play music, sync, burn CDs, but I can not buy music OR edit any of my account details without getting this message.
We could not complete your iTunes Store request. An unknown error occurred (-1202).
I have had this problem for a year now. I download and upgrade to each new version of iTunes has this same problem. (Currently I have version 11).
Apple Support's response to my email quick, but really pretty lame. They just told me to browse these support forums.
I have tried all the many suggestions. NOTHING works.
There must be some way to fix this? So many users are having this problem.
I am on Windows 7 - 64 bit.
HELP!!!
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I'm having the same problem. It seems to only show up when searching. Any one know a fix?

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Hello i'm facing problem i downloaded itunes version 11 32bit for windows 7 and after i installing the set up when i opened the iTunes a massages occur saying i tunes could not connect to iTunes store an unknown error occurred (-3212) even though my internet is on

Try this...
Triple click anywhere in the line below to select it and press Ctrl+C to copy it.
cmd /k netsh winsock reset
Press the WinLogoKey+R to open the run dialog, then Ctrl+V to paste, then press enter/return.
You should get something similar to this:
Reboot the computer and the problem should be resolved.
If it doesn't work then perhaps a full tear down and rebuild of iTunes will fix things. See Troubleshooting issues with iTunes for Windows updates for details.
tt2

Itunes could not connect to iTunes Store-Network timed out. Upgraded to 7.6

I upgraded this morning and was able to buy tracks. Now I get "Itunes could not connect to iTunes Store.The Network connection timed out. Running Nework Connectivity Test shows everything ok. Apple Sw Update application shows the same behavior. All of my other applications and programs run normally. I can surf web ok.
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Search the forums. This is an old problem. For almost everyone it's a Norton issue. I had to upgrade from Norton 360 V1 to V2 to solve the problem. With otehr versions of Norton people have been able to create an entry in the firewall's allowed sites and that fixed it. If nothing else call Norton. They should have had enough calls by now they'll be able to tell you how to fix it for your version of Norton.

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Only happened after I got a new iPhone *(upgraded from 4 to 5c) and I downloaded the iOS 8.1.2 update.
I've already tried everything on the FAQ page for this error, and nothing's worked yet.
Error looks like this iTunes on my computer: iTunes could not connect to iTunes store. An unknown error occurred (11556)
Also won't connect on my iPhone after signing in.
Just changed my password so it's not that, and I've already restarted my iPhone twice.
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iTunes: Advanced iTunes Store troubleshooting - Apple Support
"Error 11556"
This alert occurs when iTunes is trying to do something not allowed by the iTunes Store in that country.
The most common example of this is trying to sign in while limited to iTunes U by Parental Controls.
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I downloaded a rental movie, and now it won't play. I get an error message that says "We could not complete your iTunes store request. An unknown error occured. (-42110)" This computer is authorized, and I am online and I've downloaded rentals before. Help?!?

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iTunes: Advanced iTunes Store troubleshooting

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With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

I upgraded my Window 8.1 and could not access to iTunes Store. How can I fix it?

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