I upgraded to a new apple mac book pro and now when I try to download to adobe digital edition I receive this error:Error getting License. License Server Communication Problem: E_ACT_NOT_READY

I upgraded to a new apple mac book pro and now when I try to download to adobe digital edition I receive this error:Error getting License. License Server Communication Problem: E_ACT_NOT_READY

What does that have to do with Digital Publishing Suite?
We’d love to help but if does have something to do with it, please give us
some details.

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  • I just bought this use mac book pro, and automatically when i try to go on the apple store to upgrade, its an other ID

    its always the apple ID of the owner who had the macbook before. All the info of the owner before has been remove. I check in the preference systeme under user and groupe and theres nothing. i put my apple ID and also my password.....
    help help
    ty

    The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
    It is not safe to use a computer with software installed by a previous owner.
    1a. If you don't own another Mac
    If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
    If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received those media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
    To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
    If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
    Some models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you may not be able to reinstall 10.6 even from the original discs, and Internet Recovery may not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
    1b. If you do own another Mac
    If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
    2. Partition and install OS X
    If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
    Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In thePartition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
    After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
    Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
    3. Other issues
    If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
    If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to  authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
    When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information.

  • I just upgraded to the New OS on my Mac Book Pro and now my trackpad does not zoom in or out.  I looked at system settings on trackpad and it is set, but does not work How do I get it started?

    I just upgraded to the New OS on my Mac Book Pro and now my trackpad does not zoom in or out.  I looked at system settings on trackpad and it is set, but does not work How do I get it started?

    This is really unfortunate. I'm sorry that nothing works. I was going to mention holding down the power button and doing a force shutdown but you already did that. You might need to take it into the Apple store. I don't know if booting into safe mode would help. You would have to turn off the machine again, hit the start button and hold down the shift key after you hear the tone, but normally you would let go of the shift key when you see the apple logo and spining wheel. Maybe by holding down the shift key after you here the tone will cause the screen to come back on? The other option is to start up from the 'install disk' if your machine came with one. You would insert the disk, then shut down the computer, and hold down the C key right after hitting the start button.
    Here's the link for the safeboot
    http://support.apple.com/kb/HT1564?viewlocale=nl_nl

  • I installed mountain lion os on my mac book pro and now Word for Mac and my Fluenz Spanish programs do not work. How can I go back to my original OS? Thanks

    I installed Mountain Lion OS on my Mac Book Pro and now WORD for Mac and Fluenz Spanish program do not work. How do I reinstall original OS and scrap ML?
    Thanks

    My previous answer still stands: Restore from your backup taken before you upgaded to Mountain Lion. For example, a Time Machine backup, a Carbon Copy Cloner clone, or a commercial backup service. Not the disk that came with your computer (which is how I read "OS back up disk").
    If you reinstall the original OS from the disk that came with your computer, it will wipe out everything on your computer. (The installer won't install an older OS over a newer one, so you'll have to wipe the disk first.) Then you'll need to restore your data from your backup and reinstall applications like Word.

  • I synced my friends iPod on my mac book pro and now she can't sync it on her laptop pc. Help

    i synced my friends iPod on my mac book pro and now she can't sync it on her laptop pc. Help
    I know Im an idiot but please help anyway
    Thanks

    Sounds like your really restored her iPod on your computer/iTunes library. She needs to restore her iPod from backup on her computer
    iOS: Back up and restore your iOS device with iCloud or iTunes

  • New C2dou mac book pros and secondlife

    Hi
    can anyone tell me if the new mac book proa are compatible with using secondlife and if there is a great deal of difference between basic and second 15 inch model. I take it neither are upgradeable.
    many thanks
    n

    Thanks Linc ......you were right on the money. Your help has been awsome. I spent 3 hours last night doing stuff with out any solutions. May I ask you another question if you have the time and patience please. My orriginal setup was 2 windows laptops with XP on them connected with a timecapsule attached to a router. Hence the time capsule made a wireless signal aswell as being an external hard drive. On one of the laptops i have a printer attached to it which was shared so that the other computer could print documents through the network however the computer attached to the printer has to be on. Do you know what i have to do so these new 2 mac book pros can print to that printer? Thanks again for all your previous help. Nick

  • I bought app in App Store on my Mac Book Pro and now it won't let me run

    I bought Barcody Express on my Mac Book Pro in the App Store while up in Seattle, WA and it ran fine at first. 2 weeks later I'm back in L.A. and I get a box asking me to verify my apple ID because this is not the computer on which I bought it and it needs to authorize it for use. Then it refuses to authorize it and says to contact support. This is the same Mac Book Pro and user account on which I bought the app. My App Store account in the App Store app shows that I bought it and that it is installed. What's up with this nonsense? How do I get my app that I paid for to work? I need it right now to finish a job.

    Hi..
    Then it refuses to authorize it
    If you haven't tried this ...
    Quit the App Store. Launch iTunes.
    From the iTunes menu bar click Store > Authorize This Computer
    Quit iTunes, launch the App Store.
    And try "resetting" your Apple ID password > Apple - My Apple ID
    If nothing helped, you can use the email form to contact Apple here.

  • Hello. I updated my iPad yesterday and now, when I try to download a new book on my overdrive app, it closes the whole app and my book does not download. Any suggestions are appreciated.

    Hello, after I upgraded to the new iOS 7.0 I can not download books I my overdrive app. Every time I try, it closes the app and the book does not download.
    Any help with this is greatly appreciated.

    I'm a librarian....this is what we got to help people. I haven't tried it yet myself.
    Dear Library Partner,
    Apple released iOS 7 yesterday and many of your Apple users may have upgraded their device(s) or will be upgrading in the near future.
    When an existing OverDrive Media Console (OMC) user upgrades to iOS 7, the app will fail when trying to open a DRM-protected eBook. New or first time users of OMC are unaffected by this issue.
    We are resolving the issue but in the meantime, here are immediate remedies for users:
    1) Re-authenticate the app with their existing or a new Adobe ID. Refer to the iOS section of this Help articlefor assistance. (Recommended)
    2) Uninstall and re-install OMC which will also require the user to re-authorize with Adobe. IMPORTANT NOTE: A re-install will clear a user's bookshelf, history, and app settings.
    Audiobook users won't notice that anything is different unless they attempt to download parts of audiobooks they already downloaded to OMC before upgrading to iOS 7. A user will receive an error message informing them to download the title again.
    We encourage you to share this information with your users via email, Facebook or Twitter.
    We apologize for the inconvenience.
    Regards,
    OverDrive's Partner Services"

  • No sound on my mac book pro and now itunes does not play or any of my video or music files...

    Hi
    Can any one help was on the net and all of a sudden my macB pro has no sound and none of my music plays in itunes. went into the system pref under sound it shows that my output is empty and will not un mute1 please help
    stuck in iraq1

    I did try the PRAM reset several times but it appeared not to be working as when I went into info about my Mac it showed me 0 under Audio built in. I reinstalled the software update Mac os x 10.6.8 V1.1 from the apple site 2 days ago. Everything that was using audio had seemed to crash or not work all audio files, skype and itunes. When I switched on my bluetooth it would pick up my friend's pc and it would show the volume control was un muted and still no sound, I turned off the bluetooth and it would go back to being muted. I gave up and this morning miraculously it started up with sound as soon as I switched it on and everything seems to be working.
    Thanks for the help and feed back
    Sam

  • I have a five week old mac book pro and today when it was powered up the screen went white and is shows a folder icon with a flashing ?...

    Any body had similar problem, can I fix it?

    A flashing question mark or globe appears when you start your Mac

  • I have a mac book pro and now an iPad. I have been able to transfer my apps from my iPhone but I am unable to transfer my pages app from the computer onto the iPad. Please someone help me in doing this? Annie

    Really need help

    Did you select the Pages app to sync to the iPad? Do you know how to do that or do you auto sync and rely on that only?

  • Have just downloaded iTunes 10.5.2.(11) onto Mac Book Pro and now the earphones port does not work. Any suggestions? Annie H

    Have just down loaded iTUnes 10.5.2.(11) onto MacBook Pro and now the earphone port is not working. Any suggestions. Annie H

    My System Preferences>Soundoutput screen does not have the "Use audio port for" field.
    Does your MBP have two separate audio ports - one for line-in and one output port? Then you wan't see that selector.
    but the port has started to work again....Reason??? 
    Perhaps there was dirt or something in the jack and the contact was bad.
    (or you accidentally put the plug into the line-in jack instead into the audio-out; that happened to me once ).
    Regards
    Léonie

  • HT1461 help!  i have installed windows 7 on my mac book pro and now it will only open in windows.

    How do I get back to osx operating system?  The instructions I found said I should go to my windows system tray and select boot camp control panel but it is not there.

    You have not installed the Windows drivers required for your computer. You must install them before the control panel is available.
    For now you can return to OS X as follows:
    Boot Using OPTION key:
      1. Restart the computer.
      2. Immediately after the chime press and hold down the
          "OPTION" key.
      3. Release the key when the boot manager appears.
      4. Select the OS X disc.
      5. Click on the arrow button below the icon.

  • I'm new to mac book pro need help with the dock

    'm new to mac book pro and I accidentally delete from the dock the Utilities and Documents Icon. How do I put it back?
    I already tried moving from

    Eric's right, but an additional tip;
    Make sure the folders and other non-app shortcuts you'd like on the dock go on the right hand side of the little median (looks like a road median), and place them directly between two other items. They will only shortcut onto the dock if you see the Dock make space for it.

  • My FaceTime has also recently stopped working on both my Mac Book Pro and IPhone 4S

    My FaceTime has recently stopped working. I usually talk to my daughter but hadn't used it for a few weeks. I have tried to connect to my daughter in the last couple of days but without success. It rings and tries to connect but fails both on my Mac Book Pro and iPhone 4S. My daughter is able to connect to her friends but she cannot get through to me or I to her. Can anybody help?

    Yeah, I don't think that's necessarily all the issues here (re: iOS update). I have 7 devices that have stopped functioning within the last week and all of my devices have the latest iOS on them. I came to the forums to see what's available for help, but I'm guessing I'll need a trip to the local Genius Bar.

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