I upgraded to Elements 12 from Elements 8 and now the Organizer locks up just as it is starting.
Organizer first shows a box stating "restoring People Recognition Data" and then "Elements 12 has stopped working". I am using Windows 8.
Is that a large catalog from some previous version that is opened by default?
Please see- http://www.elementsvillage.com/forums/showthread.php?t=66932
Thanks
Andaleeb
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Hi there,
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What have you tried?
A safe boot?
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please help mePlug your phone into the wall charger for at least 30 minutes...make sure you have a sim card in the phone...then:
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If files already have been downloaded then remove the files in the updates and updates\0 folder.<br />
You can also delete active-update.xml and possibly updates.xml (stores the update history).
* http://kb.mozillazine.org/Software_Update (Software Update not working properly)
C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
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*http://kb.mozillazine.org/Profile_folder_-_Firefox
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Power or other problems related to unexpected system sleep, shutdown, lights or fans call for an SMC reset. Read all the steps.
Before Resetting the SMC
Try each of the following steps in this order before you reset the SMC. Test the issue after completing each troubleshooting step to determine if the issue still occurs.
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Put your Mac to sleep by choosing the Apple () menu from the upper-left menu bar and then choosing Sleep. Wake the computer after it has gone to sleep.
Restart your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Restart.
Shut down your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Shut Down.
Resetting the SMC on Mac portables with a battery you can remove
Shut down the computer.
Disconnect the MagSafe power adapter from the computer, if it's connected.
Remove the battery (to remove the battery - click here: MacBook or MacBook Pro).
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Release the power button.
Reconnect the battery and MagSafe power adapter.
Press the power button to turn on the computer.
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Shut down the computer.
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Ouch, doesn't sound good, but...
Have you done a PRAM reset, CMD+Option+p+r...
http://support.apple.com/kb/HT1379
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Intel-based Macs: Resetting the System Management Controller (SMC)...
http://support.apple.com/kb/HT3964 -
I moved some audio and video on my pc and now the organizer on premiere 9 has missing files
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Normally you would get an option to "locate" the missing files by navigating to the new locations and clicking on the missing files, one by one.. so if you're not getting that, it sounds like an installation or corrupt file issue... just my two cents worth...
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