I upgraded to iOS 7, but can no longer download iTunes, iBooks, or apps from the App store.
I can connect with wifi, download books to my Kindle, send and receive email, etc. The only things I can't do seem connected to the Apple stores. I'm not getting any error messages, but when I (for example) try to purchase music and click on the Purchase button -- nothing happens. Before I would have been prompted for my Apple password and then the downloads would start. Similar thing happens with iBooks. I click on Get Book and the screen remains unchanged.
Also, on Friday I started to update my software from iOS 7.0 to iOS 7.0.2 -- and it's still telling me it's downloading and there's less than a minute remaining.
Something is clearly wrong, and thus far Apple support has been any help.
Try a reset ...
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
No data is lost due to a reset.
Similar Messages
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Why can't I update/ download apps from the app store after upgrading to iOS 7.0.3?
I have an iphone 5 and updated my phone to the lastest version (ios 7.0.3) last night. I can't download/ update any apps from the app store using my cellular network. The only error message is that the app cant be downloaded at this time. As soon as I click the download button, the image of the icon shows up with "Waiting" underneath the icon. I tried tapping on the app icon to pause the download but that isn't working. I have disabled Wi-Fi setting and enabled"the use cellular data" option in the itunes and app store setting page. Memory is not an issue because I have a lot of memory available. In the cellular setting page the App Store is enabled to use cellular data. It seems like it is a setting issue. What can be done to fix this problem
Thanks for your suggestion. Not long ago before I saw your response I tried to download the app and I seemed to have some progress (I had 5 bars and 1x). It looked it was 3/4 of the download complete only to have the same error message.
Since then I reset the phone and I have tried downloading the app when there 5 bars with 3g. Every time the icon has waiting underneath it and I get the same error message. -
TS1702 after upgrading to ios 6 i can no longer use the app store.
after upgrading to ios 6 i can no longer use the app store on my iPhone, i am unable to install new apps. i chose to fill out the security questions and the problem seems to occur since then. what could be a solution to get the app store working again??
i just contacted apple support and the solution is the following!!!!!
connect the iphone to your computer and open itunes
then click on itunes store at the left side of the screen
then click at the right top side of your itunes screen on your email address (or id that is displayed there in the black bar)
choose log out
then go to the top of the screen with the search option in itunes where you can search in the store and choose an app that you have not yet installed.
then you get the security questions also in itunes, fill the them out and after you have done that you are asked to log in again
now when you install an app that works (it is then on your computer still)
open the app store on your iphone and choose the updates button and install the app from the cloud
now when you install new apps also from the app store on your iphone it works again!!! and you are no longer asked about the security questions
(the other option they told me (that i did not have to use) is: go to settings/general/ all the way at the bottom of the screen choose make new settings restore networksettings and choose yes) -
I have previously bout about 30-40 apps from the app store. After a recent update to the newest version of iOS (and a reset back to factory standards), i find that i cant put any of the apps from my iTunes library, back onto my phone!? When i try, it says that the apps location cant be found!? I tried going into the app store and in the app section going into 'Purchaces', in the hope that i could just re-install them from there (because i have already paid for them), but in there, it tells me that there are NO apps in my purchaces list!? This is quite concerning because i have spent quite a bit of money on these apps, that now seem to be un-usable?! Ican still put all my music on my phone through iTunes liuke normal, but Podcasts are doing the same thing as the apps?! Can someone please help me, or suggest what to do because im really getting frustrated. I really like my iPhone, but if this is what is going to keep happening, i think ill change to an Android phone. . . . .
Thanks too all the people who responded. . . . (noone)
Got it sorted though. Seems that Apple has issues with multiple apple id's.
Seems i had to somehow remember and use the original id i had when i first bought my 1st iPhone. . . .
Even after that it was extremely hard to get my apps back on my PC.
If anyone else has the same problem. . . .email Apple. Cya. -
Can't download paid apps from the app store. Can download free apps but not paid for apps. Anyone know what is wrong?
If you're using a first generation iPod touch, it is up to date. The higher iOS versions require a newer model.
(68010) -
Is there a way to hide apps from the app store?
I don't want my kids to see those "free" apps that nag you to spend real money and download their other apps!
I can hide them from "purchased apps", but they still show up when browsing for new apps!
Is there a way to hide them so that my kids will never see them when looking for new apps?Not other than parental oversight. On the computer you can implement Parental Controls on a separate user account that they would use. You can then block certain websites. But you cannot do that on the iPad.
You could change your iTunes account such that they cannot access it in order to buy or download apps. -
I have tried to download apps from the App Store, after entering my password it come up with unknown error occured! I have tried signing out of the App Store but it will not let me sign back in again! What can I do?
Newton91 wrote:
I have tried to download apps from the App Store, after entering my password it come up with unknown error occured! I have tried signing out of the App Store but it will not let me sign back in again! What can I do?
Download them to iTunes abd then sync the apps. Make an appointment with Apple and see what the problem is. -
Before removing iPhoto (latest update crashed the app), I accidently removed it from my purchased Apps from the App Store. I accept iPhoto when I search for it, but does not put it back in my list. How do I get this back so that I can reinstall iPhoto?
Thank you.I found the answer just after posted this. Thanks to a user named CloudWalker. Solution is to go in AppStore, View Account under "Store" Menu and unhide any purchases.
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I am trying to download an app from the UK store but I am registered in Germany and my ID is not accepted in the UK store. The app in question is not available in the German store. What do I do?
agolin wrote:
Thanks,
this *****, anybody knows the reason why this isn't allowed?
Each country's governement sets the rules for commerce in their nation - so things like copyright can limit foreign use, plus tax laws and such. For any intellectual property (software, books, music, audio, video), it is mostly copyright restrictions that limit cross border retail sales. -
I don't know if this is the right place for this question. I know that Apps from the App Store can be redownloaded, but I can't figure out how to do this.
The FAQ is correct, but as long as the MAS thinks that the app is on your Mac it has no reason to allow an install.
Try this;
Trash the following folders and files; (~ is your Home folder)
~/Library/Caches/com.apple.appstore
~/Library/Caches/com.apple.storeagent
~/Library/Cookies/com.apple.appstore.plist
~/Library/Preferences/com.apple.appstore.plist
~/Library/Preferences/com.apple.storeagent.plist
Restart. -
I can not update my installed apps from the App Store Update page. I can individually update from the App Store Purchased page. I tried a soft reset but still unable. Any suggestions?
You are doing all that you cn do right now other than to update the apps in iTunes on your computer and sync them to the iPad.
There has been a problem with the App Store updates tab for a few days now and we are all waiting for Apple to fix it.
Look at all of the discussions on the iPad forum that are talking about this right now. -
Hi, I am new to iPhone and downloaded a app from the app store and had my iPhone connected to my computer but I just cant find the app on my phone I'v checked on the desktop and the app store but it is nowhere...can somebody point me in the right direction plzzzzz
If your iPhone is not recognized by iTunes when connected - not available under Devices in the iTunes source list, check this link.
http://support.apple.com/kb/TS1538?viewlocale=en_US&locale=en_US
For voice memos, I have include voice memos when syncing selected under the Music tab for my iPhone sync preferences with iTunes which transfers voice memos from my iPhone to my iTunes library when syncing. -
I can't download Lion 10.7.2 from the App Store. It starts downloading but stops after anything from 5 mins to 5 hours! Help!!
I'm having the exact same problem with a dual core iMac. Absolutely driving me nuts...cleared out all my caches before starting; have restarted MANY times after every failure; plenty of RAM, plenty of GBs on HDD; all else updated and my broadband working fine.
Can anyone help on this? -
Hi, I'm living in the US for a while but I just have french credit cards, how can I buy App from the App Store US??
You need a payment method associated with the country you are in. I would purchases an iTunes Gift card in the USA and use that as your payment method and then delete the card from the account. You may also have the change the addess in your iTunes aaccount t a USA account.
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i need more storage but every time i try to buy it says payment method declined however i can buy any app from the app store with the same method
Make sure there is enough funds for storage. Contact your bank and verify they are not stopping transaction.
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