I upgraded to Maverick and I can't access any of my documents.

When I upgraded to Maverick, I apparently set up a new account.  Now I cannot access any of my documents that were on my old account.  And I cannot get my old account opened on my Mac.  I had backed up my files using Time Machine before upgrading but now Time Machine will not let me open my documents.  It tells me that I am not authorized.  Someone suggested signing out of my new account and signing back in using my old account.  I can sign out but I don't have an option to sign back in using any account other than the new one or as a guest.  I need help.  I know very little about computers and this is driving me crazy trying to figure out how to get my documents back.

A Noid wrote:
Apparently Mac OS compatibility with Microsoft Office does not extend to Lion...so beware!
I'm guessing that you have a very old version of Microsoft Office such as 2004 which AFAIK, is no longer supported by Microsoft.  Microsoft wrote that in PowerPC code, which OS X Snow Leopard supported via a translater called Rosetta.
http://en.wikipedia.org/wiki/Rosetta_(software)
Lion no longer includes Rosetta, so for users of Office 2004, it's time to upgrade to something else, since neither Microsoft nor Apple provide support.
Message was edited by: John Kitchen - added wikipedia link

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