I upgraded to mavericks and now my wi-fi doesn't connect

I recently (and reluctantly) upgraded my MacBook Pro to Mavericks (OS 10.9.2) so that it would be in sync with my desk tops. After doing so, I discovered that  Wi-Fi is inoperative. Tooltip over the wi-if symbol shows "Wi-Fi: No hardware installed" and running diagnostics through system preferences: network simply contnues to scan without result.

Well, couple of options. As an FYI, the "No Hardware Installed" error is usually an indicator of hardware failure. It is VERY hard for software to damage hardware, so odds are, if this is a hardware issue, Mavericks wasn't what broke it. But, before taking it in for service, there are a couple of options that we have.
Option 1)
Rule out software issues.
To do this, open keychain access (easiest way is to open spotlight with command+spacebar, type in keychain, open keychain access by clicking it). From here, find your wireless settings, it should have your SSID in the name. Delete these. Yes, that means you need to know your wifi password.
Open a "go to the folder" window. You can do this by opening finder, and pressing command+shift+g on the keyboard. Once that's open, copy and paste this into it:
/library/preferences
From here, scroll to the bottom to find a folder named "SystemConfiguration"
Drag and drop this folder to the desktop (don't want to trash it yet. This file should auto restore, but just in case it doesn't, having a backup is nice). It will ask for your admin password.
Once this is moved (make sure it's also deleted from /library/preferences!), restart the system.
Once the computer is off for the restart, let's do an SMC reset.
Did that bring your wireless back up? If not, odds are, we're looking at a hardware issue. You have the option to take this in for service, and if it's in AppleCare, that's what I would do. You also have some 3rd party options. If this wasn't in warranty, I would grab a USB wireless receiver and just use that. Gets the job done for about $30-$50.
Note: These steps may cause your energy saver settings to reset. If you have anything customized, you can set it back up via system preferences -> energy saver after the restart.
Option 2)
Don't worry about ruling out software, just take it in for repair.
Option 3)
Don't worry about either, use ethernet.

Similar Messages

  • I upgraded to Maverick and now Time Machine will not connect to the external hard drive to back up files.  The external hard drive is a Western Digital "My Book Live" 2 TB.  How do I solve problem?

    I upgraded to Maverick and now Time Machine will not connect to the external hard drive to back up files.  The external hard drive is a Western Digital "My Book Live" 2 TB.  How do I solve problem?

    I also had problem accessing my WD MyBookLive after upgrading to Maverick.
    To resolve the problem, I used  Connect To Server (Cmd K) to specify the IP address.
    Then I enter a user id and password I created in the MyBookLive.
    You can also verify that you have admin access to the MyBookLive using Safari or Chrome.
    Just enter the MyBookLive IP address as the URL.

  • I recently upgraded to Mavericks and now don't have access to iphoto.  I cannot find my iphoto library to back the photos up before upgrading the iphoto but see the photos when I try to change screensaver?  Where are my photos so I can back them up?

    I recently upgraded to Mavericks and now don't have access to iphoto.  I cannot find my iphoto library to back the photos up before upgrading the iphoto but see the photos when I try to change screensaver?  Where are my photos so I can back them up?

    The iPhoto library should be in your user folder/Pictures unless it was moved.

  • Upgraded to mavericks and now both email accounts have been merged into one

    just upgraded to mavericks and now both mine and my husbands email accounts have been merged together rather than having separate inbox's.  How do I separate them again?

    Great question, I have a similar problem except that the photo library appears to take precidence over my organised folders so not all of my folders appear on my IP 5.
    I eagerly await a solution,

  • I upgraded to Mavericks and now I get a LOT of the spinning colored disk when loading a program or almost anything.

    I upgraded to Mavericks and now I get a LOT of the spinning colored disk when loading a program or almost anything?

    For memory check out OWC http://eshop.macsales.com/, Crucial: http://www.crucial.com/ and Kingston http://www.kingston.com/us/.  You will need to know your Mac the year and season your Mac was first sold and model number which can be found here:
     > About This Mac > More Info… > System Report > Model Identifier:

  • I just upgraded to Mavericks and now my Intel iMac is running more slowly. There have been no other changes. What's up with this???

    I just upgraded to Mavericks and now my Intel iMac is running more slowly. There have been no other changes. What's up with this???

    This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem.
    If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    Below are instructions to run a UNIX shell script, a type of program. All it does is to gather information about the state of your computer. That information goes nowhere unless you choose to share it on this page. However, you should be cautious about running a program at the instance of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them.
    Here's a summary of what you need to do: Copy a line of text from this web page into the window of another application. Wait about a minute. Then paste some other text, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
    You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
    The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking  anywhere in the line. The whole line will highlight, though you may not see all of it in your browser, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    clear; Fb='%s\n\t(%s)\n'; Fm='\n%s:\n\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; R () { o=; [[ r -eq 0 ]]; }; Pm () { [[ "$o" ]] && o=`sed 's/^ */   /' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pc () { o=`egrep -v '^[[:blank:]]*($|#)' "$2"`; Pm "$1"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o="${o##+( )}"; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; id | grep -qw '80(admin)'; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; system_profiler SPSoftwareDataType | sed '8!d;s/^ *//'; o=`system_profiler SPHardwareDataType | awk '/Mem/{print $2}'`; o=$((o<4?o:0)); Ps "Memory (GB)"; o=`system_profiler SPDiagnosticsDataType | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; o=`pmset -g therm | sed 's/^.*CP/CP/'`; egrep -q 'No th|pms' <<< "$o" && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; grep -q '= [^GO]' <<< "$o" || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; d=(/ ""); D=(System User); for i in 0 1; do o=`cd ${d[$i]}L*/L*/Dia* && ls | grep -v 'ag$' | tail | awk -F_ '{$NF=a[split($NF,a,".")]; print}'`; Pm "${D[$i]} diagnostics"; done; o=`syslog -F bsd -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|n Cause: -|NVDA\(|pagin|SATA W|ssert|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""; print}'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); o=${s[2]}%; Ps "CPU usage by process \"$s\" with UID ${s[1]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); s[2]=${s[2]%[+-]}; o=$((s[2]>=25000?s[2]:0)); Ps "Mach ports used by process \"$s\" with UID ${s[1]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'`; Pm "Extrinsic system jobs"; o=`launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`find -L {/,}L*/Lau* -type f -exec sh -c 'file -b "$1" | grep -qw XML' {} {} \; -print | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`find -L /{S*/,}L*/Star* -type f -exec sh -c 'file -b "$1" | egrep -q "XML|bin|exec"' {} {} \; -print`; Pm "StartupItems"; o=`find -L /S*/L*/E* {/,}L*/{A*d,Compon,Ex,In,Keyb,Mail,P*P,Qu,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID="No bundle ID"; egrep -qv "^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID" <<< $ID && printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find -L /u*/{,*/}lib -type f -exec sh -c 'file -b "$1" | grep -qw shared && ! codesign -v "$1"' {} {} \; -print`; Pm "Unsigned shared libraries"; o=`launchctl getenv DYLD_INSERT_LIBRARIES`; Pm "Inserted libraries"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; Ps "DNS"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; Pc "hosts" <(grep -v 'host *$' /etc/hosts); Pc "User launchd" ~/.launchd; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed 's/\..*$//;s/-[1-9]$//'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`system_profiler SPFontsDataType | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist ! -exec sh -c 'plutil -s "$1" >&-' {} {} \; -print`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} files"; done; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign ($) or a percent sign (%). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
    Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
    If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important.
    If you're not logged in as an administrator, you won't be prompted for your password. The test will still run. It just won't do anything that requires administrator rights.
    The test may take up to a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. There wiil be nothing in the Terminal window and no indication of progress until it's done. Wait for the line "[Process completed]" to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report your results. No harm will be done.
    When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    When you post the results, you might see the message, "You have included content in your post that is not permitted." That's because the forum software falsely identifies something in the post as a violation of the terms of use. If that happens, please post the results on Pastebin, then post a link here to the page you created.
    Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of Apple Support Communities ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • Upgraded to maverick and now can't open excel projects

    I recently upgraded to maverick and now can't go back to open excel spreadsheets I need for my business. I've even changed the permissions and I can only preview, not modify. Any suggestions?

    Was just having this issue with my wife's computer after upgrading to Mavericks. Maybe a long shot, but if your filenames have forward slashes in them (such as for dates), change them to backslashes. No idea why but it works. I seem to recall having the same problem with Excel some time in the past and this was the solution then too.

  • I upgraded to Mavericks and now some of my utilities --- such as disk utility and system information no longer work.

    I upgraded to Mavericks and now some of my utilities --- such as disk utility and system information no longer work. I find Disk Utility useful and would like to have it. Doesn't Makericks include

    Boot into your recovery partition (restart, hold down ⌘R until you see the Apple logo), and use Disk Utility to repair your hard drive. Repair permissions too while you're there. OS X: About OS X Recovery
    If that doesn't work, I'd reinstall Mavericks over your current installation.

  • I upgraded to Mavericks and now in pages and numbers my files text cannot be seen

    I upgraded to Mavericks and now in pages and numbers my files text cannot be seen unless you highlight it. I am using iWork 08. and running 10.9.4

    These are the versions of iPhoto that are and are not compatible with Mavericks:
    What version of iPhoto are you running?  What happens when you try to launch iPhoto?  Any message?
    OT

  • I have just  upgraded to Maverick and now I cannot find certain files. These JPG's  are there on my hard drives however . I rely heavily on the search facility and this is slowing me down.

    I have just upgraded to Maverick and now I cannot find certain JPG 's . These files do exist however I can find them manually . I rely on the search facility and this is slowing me down, I am having to trawl through stuff to find the file I want , before I would put in part of the title and the machine would find it.

    In addition to what Allen says, you may find these search tools helpful:
    http://apps.tempel.org/FindAnyFile/
    http://www.devontechnologies.com/products/freeware/ - EasyFind
    http://www.osxbytes.com/ - iFileX (note the MacUpdate link provided on osxbytes page has a Malware advertisement forMacKeeper, do not download).
    Note: you posted to the Classic operating system forum.   That refers to Mac operating systems from 2005 and earlier in Classic mode, and Mac operating systems as boot systems on certain 2003 and earlier Macs.  Mavericks forum questions normally get answered here:
    OS X Mavericks

  • HT204085 I recently upgraded to maverick and now I have pop ups asking for keychain passwords. What is a keychain password?

    I recently upgraded my Mac to maverick and now I receive pop ups I can not get rid of that ask me for my "keychain password". What is a keychain and where can I find my password. I can not get past these pops ups to use my Mac

    Please see the following website which should explain everything about iCloud keychain: www.support.apple.com/kb/HT5813

  • Help - I just upgraded to Mavericks and now I can't open entourage

    I just upgraded my MacBook Pro to Mavericks and now my entourage and other 2008 office applications won't load - help!

    Uninstall and then Reinstall Office 2008, use the uninstaller that Microsoft provide.

  • Upgraded to Mavericks and now my events from iPhone won't sync to iPad

    I updated to Mavericks and now I cannot get any events to transfer from my iPhone to either my Mac or my iPad.  I have read endless posts on this and have tried many of the suggestions.  I think both my phone and iPad are set up correctly to speak to each other via iCloud, but nothing seems to pass through the ether.  I know, from all my reading of other posts, I am not alone in not being very impressed with Mavericks but I should think by now, Apple would have solved our collective problems and concerns.

    Does anyone know how to get the version for Lion?
    I just asked that in another thread:
    Does Safari go the way of MobileMe?
    https://discussions.apple.com/message/15790649
    The Safari download page specifically says the version is for Snow Leopard, and only offers this version, and when I try to install it, the routine gets blocked complaining that it needs Snow Leopard.
    I also tried to simply remove the app in order to use Software Update. But this is blocked as well.
    http://www.apple.com/safari/download/

  • Help! I upgraded to Mavericks and now Aperture won't open.

    It says "you can't open the application "Aperture" because it is not supported on this type of Mac.  I would never have upgraded if I had known I would lose Aperture. And I don't want to pay to upgrade Aperture.

    I have version 3.2.1 of Aperture.  I didn't update it prior to installing Mavericks.  Now I've tried to do 2 updates (3.2.2 and 3.4.5), but I get an error message saying I need a version later than 3.0 to update, and it won't install the update.

  • I upgraded to Mavericks and now can't open/save files

    I upgraded my system to Mavericks 10.9.2 and now Creative cloud Indesign, Photoshop and Illustrator (the few programs that I've installed) will now not either open files, or if they do takes 3-5 minutes for simple files, and if they do open and I try to save them again they take even longer to save.
    I've re-installed these programs... have throw away preference files, changed finder preferences, restarted multiple times, even zapped pram... nothing has worked!!!!
    HELP!

    This forum is actually about the Cloud, not about using individual programs
    Once your program downloads and installs with no errors, you need the program forum
    If you start at the Forums Index http://forums.adobe.com/index.jspa
    You will be able to select a forum for the specific Adobe product(s) you use
    Click the "down arrow" symbol on the right (where it says ALL FORUMS) to open the drop down list and scroll
    These are the direct links to the 3 forums
    http://forums.adobe.com/community/indesign
    http://forums.adobe.com/community/illustrator
    http://forums.adobe.com/community/illustrator
    Adobe/Jive have a BAD title for the SEARCH THIS FORUM function
    Go to any/all of those forums, and, in the area just under Ask a Question, type in
    maverick
    or
    mavericks
    You may now read previous discussions on this subject... be sure to click the See More Results at the bottom of the initial, short list if the initial list does not answer your question

Maybe you are looking for