I upgraded to Mountain Lion and now I can not use Mac Office

I updated to Mountain Lion and now Microsoft Office does not work

Greetings,
     What you posted is rather vague. By doesn't work do you mean the applications don't open at all or are you getting a message stating that your product needs activation? If it's product activation then that is something that Microsoft will have to assist you with. If your problem is that the applications simply won't open you may have to uninstall and reinstall Office again. This is common on the Windows platform too. Rarely when you upgrade to a new OS Office sometimes has an issue with the upgrade and won't open correctly. I would suggest merely uninstalling and reinstalling. Nine times out of ten that helps.

Similar Messages

  • I upgraded to Mountain Lion and now I can't use any of my software!

    What a disaster and huge mistake.  Upgraded to Mountain Lion and now I can't run Autocad 2012 for Mac, any of my Adobe Creative suites software such as Photoshop, Illustrator.. and now I can't even do upgrades because Mountain Lion doesn't allow me to launch DMGs.  I've lost thousands of $'s in software, not to mention time, but most importantly now I can't even work!  I just tried to revert back to Snow Leopard by intalling it back in my hard drive and it won't let me.  I never used Time Machine.  Is there any way on earth I can revert back to my old operating software???  Please help.  And if you haven't upgraded yet and are thinking about it.  BEWARE - and don't do it.  I've been reading that Mountain Lion isn't working with Microsoft applications either.  Omy...I haven't even checked that. 
    and of course no one at Apple support can or will help me

    lunaulu wrote:
    It's not my Microsoft that I use much or am worried about.  I can't run AutoCAD.  and I can't update AutoCAD either.  When I try to mount an update just to get it working, it says it can't run the DMG file.  Apparantly this new platform doesn't use Rosetta - which is needed to run any of these updates or downloads.  ***?  and then When I try to open CS4 appliations - Adobe Photoshop, Illustrator, or InDesign - I get the message "Licensing for this product has stopped working - Error 150:30 - ***? 
    So basically I can't use ANY of the programs I ran before.  And yes I have googled desperately all day.  Adobe has some suggestions - like deleting a Flex files - which I did...Defragmenting - which I did.  And most importantly provides am Adobe Licensing Repair tool to fix - which I can't open because Mountain Lion won't mount the DMG in order to run it!  It's a complete disaster and I don't have the money or time to purchase and or reinstall everything.  I am just screwed. 
    No you are not, calm down, cbs20 already gave you the answer on opening dmg files, updates are available for most of your programs and I assume you have licenses for the Adobe products. AutoCad you'll have to wait for.
    And please .... Start Backing Things Up, you could lose it all without one, work included.

  • I did have the ability to "save" in PAGES. I upgraded to "Mountain Lion", and now I can not "Save". Help please!

    I used to be able to "Save" my material in PAGES. I upgraded to "Mountain Lion" and now when I go to "Save", it says "permission denied". How can I correct this?
    <E-mail Edited by Host>

    Several users have had this problem in Mountain Lion. The system has decided you don't have read/write permissions. Have you done any updates to your system lately? Using Disk Utility to repair permissions after any upgrade or update, especially to the system, is a good practice. So first, I would repair permissions & then if you still have the problem, locate the file in Finder & go to File > Get Info & look in the Sharing & Permissions section. You should be the only one with read/write permissions but something has happened. Click on the words under "priveledge" next to your name & change it to read & write. You will probably have to enter your admin password.

  • I upgraded to mountain lion and now iMovie dose not see my Canon XHA1 . Can anyone help?

    I upgraded to mountain lion and now iMovie dose not see my Canon XHA1 . Can anyone help?

    I upgraded from the app store. It is actually quite awhile ago so I do not remember how. I think I used a thumbdrive to create some type of file. No I do not have any backups. My iLife CD is nowhere to be found because this is a very old macbook pro that I've had for a couple years.
    Thanks for taking the time to help

  • Updated Mac Air to Mountain Lion and now I can not create new email in Hot Mail

    Updated Mac Air to Mountain Lion and now I can not create new email in Hot Mail

    Greetings,
         What you posted is rather vague. By doesn't work do you mean the applications don't open at all or are you getting a message stating that your product needs activation? If it's product activation then that is something that Microsoft will have to assist you with. If your problem is that the applications simply won't open you may have to uninstall and reinstall Office again. This is common on the Windows platform too. Rarely when you upgrade to a new OS Office sometimes has an issue with the upgrade and won't open correctly. I would suggest merely uninstalling and reinstalling. Nine times out of ten that helps.

  • I've reset my PPAM before to get around Firmware lock, but I've upgraded to mountain lion and now need to do the same thing, but I can't reset the PRAM. I've heard of the chip that is on the post 2011 macs, but I must not have one? What to do?

    I've reset my PPAM before to get around Firmware lock, but I've upgraded to mountain lion and now need to do the same thing, but I can't reset the PRAM. I've heard of the chip that is on the post 2011 macs, but I must not have one? What to do? Also, I can not get start up chimes unless I have the factory startup disk in. Can the PRAM be reset with the factory startup disk in or must the mac boot from the hard drive? Need help.

    Help for forgotten passcode >   iOS: Forgotten passcode or device disabled after entering wrong passcode
    When you have access to your iPhone again, FaceTime is a pre installed app that cannot be removed.
    Try a search >  iOS: Understanding Spotlight Search

  • HELP!! i have a ton of videos of my boys stored in iPhoto..They played fine on my old OSX system (leopard).  However, I just upgraded to snow leopard and then to mountain lion and now i can't open my videos at all anymore.  HELP!!

    HELP!! i have a ton of videos of my boys stored in iPhoto..They played fine on my old OSX system (leopard).  However, I just upgraded to snow leopard and then to mountain lion and now i can't open my videos at all anymore.  HELP!!

    Can you tell us about one or more of the video files - what are they?  QuickTime?  MP4?  Something else?  How did you create the video files in the first place?
    I do a lot of video and when I upgraded to Snow Leopard I discovered that many of the QT videos that I had created previously (via iMovie & Final Cut) would not play correctly in QuickTime X - the bizarre behavior was that QT X acted as if my video files were only audio files!  I reported this to Apple at the time but never heard anything back, and there hasn't been any change in later updates to QT X.
    The solution was to (re)install QuickTime 7.  But first look in your Applications > Utilities folder.  When you upgrade from Leopard to Snow Leopard, the installer normally moves the old QT 7 program to your Utilities folder.  If it's there, try using QT 7 to play one of your video files.    If QT 7 is not there, you can download and install it from here  Make sure you are running at least OS X 10.6.3 before you install QT 7.  It's even better if you make sure you are running 10.6.8 which was the last release of Snow Leopard.

  • I upgraded to Mountain Lion and now see "Blocked plug in" on my banking site and on Facebook I can't watch a posted video

    I've upgraded to Mountain Lion and now see "Blocked plug in" when on my banking site and also when on Facebook.  I've been told Adobe Flash is not a good option, any suggestions?

    cin2 wrote:
    I've been told Adobe Flash is not a good option, any suggestions?
    Told by whom? Works here with all my sites.

  • I have 2nd generation apple tv, and this has always worked well with Lion, have now upgraded to Mountain Lion, and now can not connect to itunes, all other things work, can buy or rent films.

    I have 2nd generation apple tv, and this has always worked well with Lion, have now upgraded to Mountain Lion, and now can not connect to itunes, all other things work, can buy or rent films, but can not listen to my music or show photos. Can anybody help please?

    I have 2nd generation apple tv, and this has always worked well with Lion, have now upgraded to Mountain Lion, and now can not connect to itunes, all other things work, can buy or rent films, but can not listen to my music or show photos. Can anybody help please?

  • I upgraded to mountain lion and now have nothing in itunes, why

    i upgraded to mountain lion and now have nothing in itunes, why

    About TM "Backup Drive is Full"
    Alert TM only deletes older files if they have been deleted from the source and when TM needs space on the backup drive for a new incremental backup. Time Machine "thins" it's backups; hourly backups over 24 hours old, except the first of the day; those "daily" backups over 30 days old, except the first of the week. The weeklies are kept as long as there's room.
    So, how long a backup file remains depends on how long it was on your Mac before being deleted, assuming you do at least one backup per day. If it was there for at least 24 hours, it will be kept for at least a month. If it was there for at least a week, it will be kept as long as there's room.
    Note, that on a Time Capsule the sparsebundle grows in size as needed, but doesn't shrink. Thus, from the user's view of the TC it appears that no space has been freed, although there may be space in the sparsebundle.
    Once TM has found it cannot free up enough space for a new backup it reports the disk is full. You can either erase the backup drive and start your backups anew or replace the drive with a larger drive.

  • I recently upgraded to mountain lion and now cannot connect to my Brother QL-570 Label Maker

    I recently upgraded to Mountain Lion and now cannot print out on my Brother QL-570 printer. I get as far as typing in the label name and then the labeller or computer disconnect. I have tried downloading drivers from Brother but they can't do that as only Apple can do that but there is nothing in Apple to do that. I also reloaded the program off the set up disc. . Any ideas?

    yeah-find out where you're downloading stuff to, and stick with it. I'm using FireFox and tell it to save the driver and stuff on the desktop, and when I quit FireFox, there it is on the desktop. you'll also need your admin password. It should show up as a .dmg file, then double-click on it to open it. You should see "Brother.pkg" . start up brother.pkg (double click??) and folow the instructions that ought to appear to install the printer driver.  If the .dmg file doesn't mount, use Disk Utility** to mount it and get it working. Then you should see the package.  and then you can install it.
    ** you may have to click on the .dmg file and choose "Get Info" then Open with, then choose disk utility, and then open with then change all. then close it. Hopefully that ought to work. If you cannot remember your admin password, I can't help you right now. Looks like you'd need it, to let Brother install that printer driver.
    well, enough for tonight
    if this didn't help you, then ask me again tomorrow
    John b

  • Selling macbook Pro 2011. It came with Lion, I upgraded to mountain Lion and Mavericks. Can license be transfer to new owner? how?

    selling macbook Pro 2011. It came with Lion, I upgraded to mountain Lion and Mavericks. Can license be transfer to new owner? how?

    Good question now that Mavericks is free to all.
    It used to be - and is probably still the case - that to comply with the license you should erase and re-install the OS that came pre-installed on the Mac when new. If there were restore disks they needed to be passed on with the Mac.
    I'm happy to be corrected on this by someone who's more au fait with the legalese, but an upgraded OS is tied to an AppleID whereas the original OS is tied to the computer, not an AppleID.
    My guess is, that if you launched the Recovery HD, erased the drive using Disk Utility and re-installed the OS, Lion would be installed.
    Be interesting to see what others say.

  • I just updated to OS X Mountain Lion and now Word will not work?

    I just updated to OS X Mountain Lion and now Word will not work?
    Word, Powerpoint, Excel - none of them work. . . . Any ideas?

    You can also try Pages for Word / Numbers for Excel. Both can import/export Word and Excel files.

  • Upgrading to Mountain Lion and my Format is not (Journaled). Any suggestions?

    I'm upgrading to Mountain Lion and my Format is not (Journaled) so it won't let me upgrade. Any suggestions?

    Welcome to Apple Support Communities
    You just have to enable journaling. To do it, open Disk Utility (in /Applications/Utilities) and choose Macintosh HD or your OS X volume in the sidebar. Then, you will see the button to enable journaling in the toolbar, so press it. When it finishes, run the OS X Mountain Lion installer.
    Make a backup before upgrading and check that your applications are compatible > http://www.roaringapps.com

  • Upgrades to ilife 08 and now I can not see my old albums or photos

    Upgrades to ilife 08 and now I can not see my old albums or photos

    DO you have any more information? Like did you lose your glasses, turn the monitor off or are you trying to look for the photos via the finder?
    If the latter is the case, The basic answer is to export them to a desktop folder and access them from there
    for a complete discussion see TD's post here -- http://discussions.apple.com/thread.jspa?threadID=1199193&tstart=15
    If it is one of the previous or another one, tell us more about what the problem is -- PLEASE!
    Larry Nebel

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