I uploaded my contacts to iCloud on my laptop and now they are not there, how do I retrieve them?

I should add my laptop is Windows

Ask in the iPhone Community
http://www.apple.com/support/iphone
go through the troubleshooting page steps
Click "Support" and then select products.

Similar Messages

  • PH2668 I have delete some contact that i dont need anymore. but when i send a text they are still there. how do i delete them

    I have delete contact out of my phone. but when i send a text they are still there. how do i delete them

    I'm a bit confused by your post.
    When you delete a contact, I assume it is no longer listed in the Contacts app, right?
    When a send a text, what exactly do you mean "they are still there"?  Can you then go back into contacts and find the contact listed again? 
    Are you syncing contacts via icloud to several devices that you own?

  • HT204053 My daughter and me use the same cloud ID and to buy songs and now all her contacts ended up on my new iphone 5  and I manually erased all from my phone and now they are gone from her phone.  How does she get back her contacts?

    My daughter and me use the same cloud and apple id to buy songs in the past.  I got first iphone 5 and after trying to set up itunes to phone I ended up with all my daughters contacts from her iphone on my iphone.  I then deleted them from my phone one by one and now they are gone from her phone as well.  How does she get them back on hers and what happen????  Help with cloud!

    That's what happens when you share the same iCloud account.  First, migrate his phone to a different iCloud account using a different ID (you can continue to share the same ID for other services such as iTunes if you want).  To do this, on his phone save any photo stream photos that he wants to keep to his camera roll (unless already there) by opening your my photo stream album, tapping Select, tapping the photos, tap the share icon (box with upward facing arrow), then tapping Save to Camera Roll.  If he are syncing notes with iCloud that he wants to keep, you'll need to open each of your notes and email them to him so he can later copy and paste the text into new notes created in his new account.  Then go to Settings>iCloud, tap Delete Account (which only deletes it from this device, not from iCloud; this won't effect your phone), provide the password to turn off Find My iPhone and choose Keep on My iPhone when prompted.  Then sign back in with a different Apple ID to create his new account and choose Merge to upload the data.  After doing this, he can go to icloud.com and safely delete your data from his new account.
    Then, if your contacts were on your phone when you last backed it up to iCloud, you can restore them by following Winston Churchill's user tip here: https://discussions.apple.com/docs/DOC-4841.  This involves turning off your wifi after your phone restarts during the restore process, then saving the contacts on your phone and deleting them from iCloud prior to turning your wifi back on and allowing the restore process to finish.  You can turn off your wifi either by pulling the cord out of the WAN port in your wifi router, or by simply unplugging it.

  • I have an iphone and my daughter has an ipod.  She has all my contacts showing up on her ipod.  I deleted them and now they are gone from both.  is there any way of retreiving this deleted information.

    I have an iphone and my daughter has an ipod.  She has all my contacts showing up on her ipod.  I deleted them and now they are gone from both.  is there any way of retreiving this deleted information.

    When you share an iCloud account, any data you sync with the account is merged, and any actions you take on one device (such as deleteing contacts) is synced to all other devices sharing the account.  To avoid this, each person's device(s) should have a separate iCloud account with a separate ID.  (You can continue to share your iTunes account; it does not need to have the same ID as the one used for iCloud.)
    To create separate icloud accounts, decide which iPhone will be keeping the current iCloud account.  On the one that will be changing accounts, go to Settings>iCloud, scroll to the bottom and tap Delete Account.  (This will only delete the account from this phone, not from iCloud.  The phone that will be keeping the account will not be effected by this.)  When prompted about what to do with the iCloud data, be sure to select Keep On My iPhone.  Next, set up a new iCloud account using a different Apple ID (if you don't have one, tap Get a Free Apple ID at the bottom).  Then turn iCloud data syncing for contacts, etc. back to On, and when prompted about merging with iCloud, choose Merge.  This will upload the data to the new account.
    Finally, to un-merge the data you will then have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete the data you don't want (such as deleting the other person's contacts from your account, and vice versa).
    As for recovering the deleted contacts, you can try restoring her phone from her most recent backup.  This may recover the contacts, however it often doesn't.  Restoring to an iCloud backup has to be done in the initial setup process.  If she have any data on your phone now that is not in the backup that she wants to save she will need to do that first.  Then go to Settings>General>Reset and tap Erase All Content and Settings.  You will then go through the setup screens as you did when the phone was new. When given the option, choose Restore from iCloud Backup.  Be sure you are connected to wifi and your charger as this will take some time to finish.

  • HT204150 My iphone contacts got synced with my daughter's ipod contacts and she deleted my contacts and now they are gone from my iphone.  How do I recover my contacts?

    My iphone contacts got synced with my daughter's ipod contacts and she deleted my contacts and now they are gone from my iphone.  How do I recover my contacts?

    First, your daughter needs her own iCloud account, otherwise her ipod will sync will all your data (email, calendars, contacts...).  If you have a backup or a copy on your computer, you could turn off iCloud syncing on your iphone, then restore from your contacts via iTunes.  After you get a new account for daughter, you can then turn on iCloud.

  • Some contacts have disappeared from my phone contacts. They are still in the phone because if someone calls me their name appears and if i search in text for contacts they are still there - but if i search in phone contacts they are not there, Help

    Some contacts have disappeared from my phone. Not all just random ones. They are still in the phone because if someone (who has disappeared from my phone contacts calls me their name appears and if i search in text messages for contacts they are still there - but if i search in phone contacts they are not there, Help!

    But once again, I do not want to lose my other texts, app progress, and photos. I could sync the photos but i would still lose the app progress and texts. I would only restore if it was the only option left, but the other space, as already stated, isnt the main concern. The main concern is those 'deleted' texts. If they go, then a good size chunk of the other space goes. I know you CAN delete texts for good. It worked fine before. All i want to know is why its not working for me now, and how to fix it.
    I also know that when you delete texts on your iphone, they get marked for deletion, however they stay on your device (thats why they show up when you search for them.) then when you sync your device with itunes, the texts marked for deletion should disappear. When i synced they didnt disappear. Thats what i need an explanation/solution for. Why the texts marked for deletion didnt get fully deleted after the sync.

  • When I upload mp4 videos to my Google Blog from my PC, they are not visible

    When I upload mp4 videos to my Google Blog from my PC, they are not visible on my iPad, even though I have no trouble seeing and playing them on my PC. Is there a setting on my iPad causing this?

    The question is how are they displayed in the HTML on the Google blog, and/or do they get converted in the upload process. I don't use Google blog, so not familiar with its encoding. You could try an alternate browser such as iCab Mobile or Dolphin.

  • I updated my iphone all my contacts and photos are gone. How can I retrieve them?

    I updated my iphone all my contacts and photos are gone. How can I retrieve them?

    Have you failed to use the device as designed?
    If using the iPhone as designed, contacts are synced with a supported application on the computer or a cloud service.  Pictures taken with the device would be copied off to the computer on a regular basis.
    If you have been using the device as designed, simply sync the content back.
    If you have not been using the device as designed, you can try restoring from the most recent backup.  However, if that does not restore them, they are gone.

  • My iCloud and FaceTime accounts are different.  How can I combine them?

    My iCloud and FaceTime accounts are different.  How can I combine them so I can make calls from my macbook pro.  One is my me.com account and one is another email account. Thank you

    You should have purchased an external hard drive and backed up your entire system and important data before bringing it into an Apple Store to gave them do what you had them do.
    If you had any important data, like photos, personal videos, important documents, large music library, etc and had lost all of this by having Apple "clean out" your Mac, without a backup of this data, you would have lost everything on your Mac that was important to you.

  • I put my fotos in icloud-updates on my pc, but they are not to see on my ipad? why??

    I put my fotos in icloud-updates on my pc, but they are not to see on my ipad? why??

    Hi there bekra,
    You may find the troubleshooting steps in the article below helpful.
    iCloud: My Photo Stream troubleshooting
    http://support.apple.com/kb/ts3989
    -Griff W. 

  • I'm exhausted of trying to find a solution to a problem created by Apple. I have moved to iCloud, following your instructions and now I can not use my mobileme e-mail address. How can I contact directly with Apple, not just an automatic reply phone number

    I'm exhausted of trying to find a solution to a problem created by Apple. I have moved to icloud following all your instructions and now I can not use my mobile me e-mail address. I can not activate icloud because when I put my e-mail address it answers that somebody is already using my address. I have my old e-mails, but I can not receive any e-mail or send them.
    I have contacted Apple Technical Support in Spain and I was sent an e-mail saying that I have to call a phone number and when I call it is always an answering machine who answers that says that I have to pay 50€ for a consultation or wait for 10 minutes. When I have made the consultation it was never mentioned that I have to pay 50€ for a phone consultation. If I don't want to wait I have to pay for the Apple Tecnical Support which cost 250 €, this was not mentioned in the technical support page.
    Can somebody let me know how can I contact Apple in another way in order to talk with a human being or chat directly? I was very happy just using my mobileme e-mails, I didn't need any clouds and I was force by Apple to registered if I want to continue using my mobileme e-mail address.

    Sandra,
    See this Apple support document for information on reporting an issue with your iTunes purchase.
    http://support.apple.com/kb/HT1933
    B-rock

  • I lost my contacts in Outlook when I began to use the i cloud. How can I retrieve them back into Outlook?

    I lost my contacts in Outlook 2007 when I began to use the i cloud. How can I retrieve them back into my Outlook 2007?

    Are you talking about icloud's emails or those from another service like google or yahoo?
    If you log into icloud.com using a computer's browser and go to the email page, you will see what's currently stored in icloud.  If they are gone, then it's probably "user error".  If your computer has backups, then you should be able to restore the email files back to the computer.

  • HT4864 How can I change my iCloud email to my AppleID email they are not the same

    How can I change my iCloud email to my AppleID email?  They are not the same and somehow were switched by my teenage daughter.  I can access the account and change anything except my iCloud eMail account.

    Hi itsjeffb,
    If I am understanding you correctly, it sounds like your daughter may have set up an alias account under iCloud. Your AppleID email address may or may not be the same as you iCloud email address, depending on how it was set up. The following articles provide more information about iCloud email addresses and how aliases work under iCloud:
    iCloud: About your icloud.com, me.com, and mac.com email addresses
    http://support.apple.com/kb/HT2623
    iCloud: Using your @icloud.com email address
    http://support.apple.com/kb/HT5441
    iCloud: Create or change email aliases
    http://support.apple.com/kb/PH2622
    Cheers,
    - Brenden

  • Someone deleted my iCloud contacts from the website and now they are off my computer and phone. Can i get them back?

    The contacts are NOT backed up in itunes

    Nobody has access to the website but you, and iTunes does not and never did backup iCloud.
    Start again and tell me what has happened, no conclusions please.
    And do you have a backup?

  • I turned off my iCloud contacts and now they are gone!!

    I turned on iCloud during a school trip to share pictures. It had synced with everyone's phone on the account and I had so many contacts that I didn't need and even 5 of the ones that I already had. So I thought I could just turn off iCloud and it would go back to the way it was before but in stead it whipped out all of my contacts! I tried to turn the iCloud back on so I would have all of those contacts back and just go through and delete all the ones I didn't need or already had but nothing happened! Please help! I don't even have the numbers where I could go through and ask who they are! Everything is just gone!

    I did turn the contacts back on and it didnt work. I am hoping the wi-fi connection I am on at school is not compatible, and it will work when I get home. Thanks!

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