I uploaded my photos to my computer. I now have all my albums and photo library on my phone. I cannot get the off my phone and cannot take pictures on my camera.

Connect your phone back and resync except this time uncheck all the albums from itunes when you sync. This will take all the albums off your phone and clear up space on your phone.

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My computer crashed. I backed up everything on an external drive. How do I get the backup of itunes and all my music back on my new computer?

My computer crashed. I had everything backed up on an external drive. I have a new computer. How do I get itunes back on my new computere from the external drive?

This question has to do with how to restore your computer drive if you backed up the computer to an external drive. Did you use backup software or did you just copy the data from the old computer to the new computer? If you just copied, then you need to just copy over the Music folder which should contain the iTunes folder.

HT4061 My daughter has a cracked screen on her iphone 5c and cannot unlock it. Will Apple replace and at what expense? How do I get the serial number if I cannot unlock the phone. When it's plugged into the computer it asks for the code.

My daughter has cracked the screen on her iphone 5c. Someone knocked into her whilst she was holding it. Will Apple replace it and at what cost. Also have tried contacting apple via the website however they ask for the serial number which I cannot access. Have tried connecting to iTunes and it asks for the phone to be unlocked.

Helps to say, this is a WW forum
A few Apple retail Stores in UK replace the screen call those nearest to check if they can I think price is c £99
If not the Out of warranty exchange price is £209 over the counter
If iTunes has ever been used to sync then the the serial # will be imbedded
iTunes>>>edit>>>>preferences>>>> devices >>> hover over device and details show up

Suddenly all my albums in Photos are blank. The photos are still in the camera roll but not in the albums. What happened and how do I recover them all? Are they in my icloud? Also the photos are clear as thumprints but when I touch it to zoom are blur

Suddenly all my albums in Photos are blank. The photos are still in the camera roll but not in the albums. What happened and how do I recover them all? Are they in my icloud? Also the photos are clear as thumprints but when I touch it to zoom are blurry. what gives? They were all completely clear and in the albums when I last used my ipad?? Would doing the "Reset" under General settings do that? When I returned from Europe I reset my ipad to get it in the right time zone etc.

Reboot. Press and hold the home and sleep buttons until the apple logo appears. Ignore the red slider.

I have many photos on my computer. I have backed up the computer to an external harddrive. When I go into the external harddrive, how do I find the many albums I have stored/created in my iphoto library?

I have many photos on my computer. I have backed up the computer to an external harddrive. When I go into the external harddrive, how do I find the many albums I have stored/created in my iphoto library?

You can't view your photos in the iPhoto library in Time Machine vis the Finder. You must enter Time Machine, go back in time to the library you want to restore and restore it?
One can only restore an entire library from TM:
OT

Mini mac will not register my digital camera. It connected the first day and I was able to upload some video; however, I pulled the USB out--there was a bad message--and I cannot get the mac to register that I plug it back in.

It connected the first day and I was able to upload some video; however, I pulled the USB out--there was a bad message--and I cannot get the mac to register that I plug it back in.

Have you downloaded everything that is on the camera? If so format the SD card on the camera (will erase everything on the card).
If you have not downloaded everything can you see stuff on the camera? If you have a card reader you could try putting the SD card in that and trying on the mini. If your mini has a SD card slot you could try that.
In any case format the card on the camera before taking more pics.
Next time be sure to eject the camera from the Mac properly and turn the camera off before disconnecting.
EDIT: You might also check the camera's USB Mode is set to PC.

My iphone syncs with everything but iphoto. It used to but has now stopped. I cannot get the photos from my phone to my computer. any ideas?

My iphone syncs with everything except iphoto.
It used to be able to do it, but has now stopped.
I'm trying to sync photos so I can upgrade my phone, and keep all my photos taken with my old phone.
But I cannot get the photos from my phone to my computer because when I link my phone to my mac iphoto doesn't recognise it at all.
Any ideas?
Thanks

Lots of folks fix these kinds of issues with a simple restart of the phone. Others require a Reset of the phone.
Regards
TD

I bought photo elements 12 down loaded it to my old windows xp computer i now have a new computer can i transfer elements to my new computer

HI ibought photoshop elements 12, down loaded loaded it to my xp computer.I now have a new windows 8 computer.can i transfer photoshop elements over to my new one?

Yes.
Download the trial version from Adobe and enter your serial number.

I accidentally deleted Garageband on my MacBook Pro, version 10.6.8. The new version of Garageband is only compatible with 10.9 and above. Is it possible to still get the older version? OR, can I get another copy of the startup CD for my computer

I accidentally deleted GarageBand on my MacBook Pro, version 10.6.8. The new version of GarageBand is only compatible with 10.9 and above. Is it possible to still get the older version? OR, can I get another copy of the startup CD that came with my computer so that I can reinstall GarageBand?

The new version of GarageBand is only compatible with 10.9 and above.
If your Mac can run MacOS X 10.6.8, it probably can be upgraded to Yosemite, if you don't have to stick to Snowleopard for other reasons.
Is it possible to still get the older version?
Amazon or eBay are still selling iLife '11 installer disks, and you could reinstall GarageBand from these DVDs. But it will be expensive.
Have you checked your backups, if you can restore GarageBand from a backup?
OR, can I get another copy of the startup CD that came with my computer so that I can reinstall GarageBand?
Sometimes the AppleStore Support will replace missing installer CDs for a fee.

My MacBook Pro came with Lion pre-installed so I can't re-download it from the app store. Is it possible to get the installESD.dmg file and how can I get it if I can't re-download Lion in Apple Store option?

My MacBook Pro came with Lion pre-installed so I can't re-download it from the app store. Is it possible to get the installESD.dmg file and how can I get it if I can't re-download Lion in Apple Store option?

FYI Mac OS X is not designed to be installed on additional Macs, unless you purchased it from the App Store, in which case you can make as many copies as you wish and install it on as many Macs as you own.
From the Recovery Disk Assistant -
Notes
If the computer shipped with OS X Lion or Mountain Lion, the external recovery drive may only be used with the system that created it.
If the system was upgraded to Lion or Mountain Lion purchased from the App Store, the external recovery drive can be used with other similarly-upgraded systems.

TS4425 Photo Stream unavailable on my updated Apple TV, and I cannot get the Terms of Service to load on my iPad. What should I do?

Photo Stream unavailable on my updated Apple TV, and I cannot get the Terms of Service to load on my iPad. What should I do?

Take the ATV to a friends house and restore via iTunes on their computer.
Take the ATV to an Apple store and restore via iTunes on a computer there.

I cannot get the wifi feature on my iphone to switch on. I have just uploaded the latest Operating system but nothing has changed. I have reset, again no change. Any ideas?

I cannot get the wifi feature on my iphone to switch on. I have just uploaded the latest Operating system but nothing has changed. I have reset, again no change. Any ideas?

If you have an iTunes backup that includes the photos you may be able to extract them from the backup using a 3rd party utility such as http://www.wideanglesoftware.com/ibackupextractor/

I have imported a jpeg photo into iPhoto and cannot get the Places map to let me fix a position on the map. It remains disabled for my photo. Checking out the Help file has not given any solution.

I have imported a jpeg photo into iPhoto and cannot get the Places map tp show. I have tried the Help file and the information was not helpful. Can anyone give advice here?

I am using iPhoto 9.1.1. When I select thephoto, then Places I get the window (Places to lookup disabled). When I hit theInfo button I get the size an JPEG notification, and Faces and Key words. The “reverse” of thepicture shows a window with Rotate, Hide, Trash etc.
When I select Places, get the Google worldmap, and this case a pin on Sydney Australia showing that eighteen photos arecorrectly placed. I am unable to make the connection to San Francisco wherethis particular photo was taken on a very modern camera.
Regards,
Theogt

HT1386 I have the iphone 5s. I cannot get the playlists from my computer to sync to iphone it will work for my 4s but not my 5s why?

Hello can someine help before i throw this 5s in the trash please?
I have the iphone 5s. I cannot get the playlists from my computer to sync to iphone5s but it works just fine with my 4s. I have done everything, it has even deleted my playlists that I have had to re-do 3 times. UGH!!!! Please help!

Hey there rmflint,
It sounds like you are wanting to update the Apps that were synced over from your computer to your new iPhone 5s. If you are clicking Updates in the App Store in the bottom right corner, would you mind clarifying what happens when you are trying to update them?
App Store at a glance
http://help.apple.com/iphone/7/#/iph3dfd8c19
Thank you for using Apple Support Communities.
Take care,
Sterling

Using iphone to print to hp 8500a plus, but cannot get the picture centered on the photo paper

using iphone to print to hp 8500a plus, but cannot get the picture centered on the photo paper installed hp photo app on iphone to utilize printer

Are you using Page Setup within Firefox?
https://support.mozilla.org/en-US/kb/how-print-websites#w_changing-the-page-setup
See - Margins and Header/ Footer

I uploaded my photos to my computer. I now have all my albums and photo library on my phone. I cannot get the off my phone and cannot take pictures on my camera.

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