I use a macbook pro..My iPhone 4s refuses to be recognised by itunes even after I downloaded to updated itunes...what now?
I use a macbook pro..My iPhone 4s refuses to be recognised by itunes even after I downloaded the updated itunes...what now?
Hi Oneness1,
Thanks for visiting Apple Support Communities.
These troubleshooting steps can help if your iPhone 4S is not recognized by your MacBook Pro:
Plug the device directly into a high-power USB 2.0 port on the computer. If possible, use a USB port on the back of the computer.
Avoid plugging the device into a keyboard, display, or standalone hub. The USB ports on these accessories may be low-power or only offer USB 1.x connections.
If you are using an accessory, remove the accessory and connect the device to the computer using only the Apple 30-pin to USB Cable or Lightning to USB Cable.
If you have access to additional Apple 30-pin to USB Cable or Lightning to USB Cables, try testing with another if the first one doesn't work.
Restart your computer and device. To restart your device:
Hold the power button until "slide to power off" appears. Slide to power off your device. When it is off, press the Sleep/Wake button to turn it back on.
Disconnect all USB devices from your computer, except for your keyboard and mouse. Then reconnect the iOS device. If the issue is resolved, reconnect other USB devices, testing after each connection.
From:
iOS: Troubleshooting USB connection
http://support.apple.com/kb/TS1286
Ensure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch.
Install software updates on your Mac.
Note: If an iTunes update is available, apply the update.
Check USB connections. iOS devices require USB 2.0 to function properly. If you're not sure your Mac has USB 2.0 ports, refer to the computer's specifications.
Disconnect other USB devices and connect your device directly to a USB port on your Mac.
Restart your Mac.
From:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
All the best,
Jeremy
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