I use a macbook pro. Several months ago I signed up for the Photoshop/lightroom offer and the payments are taken from my bank but I am unable to locate the product. I just get a message saying that my trial is expired. I am really desperate.
I use a macbook pro. Several months ago I signed up for the Photoshop/lightroom offer and the payments are taken from my bank but I am unable to locate the product. I just get a message saying that my trial is expired. I am really desperate.
Sign in, activation, or connection errors | CS5.5 and later
Mylenium
Similar Messages
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I bought a new MacBook Pro several months ago. I keep losing my wireless connection (my wife, sitting several feet from me has no problem with her iPad2). I find the quickest fix ix to turn Airport off and back on. Very annoying. Suggestions please?
What kind of wireless router are you using? more importantly which protocol are you connecting with? Are you and wife connecting using the 2.4Ghz band? or do you have a dual band router that offers the 5GHZ band? Are you both connecting vie 802.11 a/b/g or n?
The best thing to do is to go into SYSTEM PREFERENCES and select NETWORK, then select AIRPORT and click on the ADVANCED button.
Under the AirPort tab you should delete all the preferred networks and only add back in your network with the proper security settings and passwords.
If you hold down the option key on your keyboard while clicking on the airport icon at the top on your macbook pro. you'll seesome data that will tell you what band and mode you're connecting at, as well as in an indication of signal strength (RSSI) if you write down and post back that information it'll tell us what's going on. -
I am unable to ujpdate apps. I keep getting a message that I need to agree to the new terms and conditions, however, when I try top do so,
nothing happens. As a result I am unable to purchase any new apps. I have tried turning the phone on and off, but that didn't help. This problem
started after the phone received the latest update. Please help.Instead of just turning the phone off and on try a reset.
Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem. -
I have just updated the software on my Apple TV since then home sharing will not work though I had not used it since installing iOS6 on my iPad 3. Home sharing is shown to be on on the Apple TV and on on my iMac. The Apple TV is connected to the router with an ethernet cable and all functions work correctly apart from my computer.
I have done the following.
Switched off the Apple TV and rebooted, did the same with iMac
Turned off home sharing then turned it on.
Checked that home sharing is on on both devices.
Selected Computer
Get a message telling me to turn home sharing on - IT IS!
Tried using airplay mirroring on the iPad but the airplay function is missing from iPad.
It is so annoying since before iOS6 and updating the Apple TV software everything worked perfectly. Any help would be very gratefully received.
ThanksHi Everyone,
hope this message finds you all in time. The recent Apple TV update 5.1 is terrible. Apple knows it is which is why (thankfully for some relentless user -I have no idea who but I believe it was under threat) they have allowed to sign 5.0.2 again which means you can downgrade your Apple TV 2 and 3 to a 5.0.2 version via iTunes. Who knows how long they will keep the window open but I have downgraded my ATV early this morning. I couldn't post this earlier because I was out all day but I am doing it now.
Here's how to do it:
1) Connect your ATV to your computer via a Mini USB (not included with ATV but included with many other electronic devices) - in order for your ATV to appear in iTunes you must FIRST plug the USB cable to your computer and ATV and only THEN plug the power cable.
2) Download your ipsw restore file from Apple.
5.0.2 (ATV 2): AppleTV2,1_5.0.2_9B830_Restore.ipsw
5.0.2 (ATV 3): AppleTV3,1_5.0.2_9B830_Restore.ipsw
3) In iTunes select yout ATV, hold SHIFT and click on Restore
4) Find and choose the downloaded IPSW file in the Open Dialog Box and hit Next
5) As long as Apple still signs that version the Restore process will begin and will take a few minutes to complete.
Enjoy!
raadore -
I need to update my iphone software, but I get a message saying that I need to transfer my songs from my iphone to itunes first. There used to be a Transfer link on the summary page when I connected my iphone to my macbook, but I am unable to find it now.
Welcome to the Apple Community.
Select the device from the device list, then file > devices > transfer. -
i just got my macbook pro 3 months ago, when i got it at the authorised dealer store i ask them to put on a screen protector and there's a small crack on my screen. what should i do?
When it gets bad enough, you will need to replace the screen.
Your warranty covers defects in material and workmanship.
That sounds like accidental damage -- glass does not tend to crack spontaneously.
Check your homeowners insurance to see if there might be coverage. -
My Macbook air keeps getting a message saying that the startup disk is full. I don't have picture, music, or movies on it. Im not sure whats wrong with it.
The first step is to check and see how much space really is there. From the desktop right click on the drive in the upper right corner (at least it's there by default) and select "Get Info" to see how much space it reports as free.
It's not just media files that eat up disk space, though they are often a major contributor. Do you happen to be running one of the virtual machine programs (Parallels or VMWare Fusion)? When you create a guest drive there you normally have a fairly decent amount of disk space dedicated to it and that can fill the drive.
As well, a quick fix that may buy you some time is to empty the trash if you've not done so recently. Click on the trash folder in your dock and then in the window that comes up select the option to empty the trash.
If you can free up some space, there are programs that will help you find what files and directories are using disk space. I've used Space Gremlin (in the App store) for that sort of thing, though there others. If you run that sort of utlity you'll get some idea about what is really eating up the drive space. -
Every time I try to install firefox on my laptop i get a message saying that the installation was interrupted. I am using windows 7.
Oh my god, thank you so much! Ive been working on this for hours and with your help it was done in five minutes. Thanks again!
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I just got my MacBook Pro a month ago. However I am realizing I need more hard drive space due to aps and programs. I use am external but am concerned about the space. Is there a way to upgrade my hard drive from apple and keep my warranty valid?
That would depend on whether your model actually has a hard drive. If you have the new 2013 Retina model, then you have a fixed storage device built-in that cannot be modified after purchase.
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i bought the macbook pro few months ago can i get the lion upgrade for free as a part of my software support?
They announced it; sorry, no free Lion:
"The Mac OS X Lion Up-To-Date upgrade is available at no additional charge via the Mac App Store to all customers who purchased a qualifying new Mac system from Apple or an Apple Authorized Reseller on or after June 6, 2011. Users must request their Up-To-Date upgrade within 30 days of purchase of their Mac computer. Customers who purchase a qualifying Mac between June 6, 2011 and the date when Lion is available in the Mac App Store will have 30 days from Lion’s official release date to make a request." -
After using my browser (any of them) for a period of time I get a message saying that a page can't be opened. I have to reboot again. Clearing the cache doesn't help. It's very annoying. It even happened in the middle of a chat with Apple online support. I'd be very grateful for help!
Several things come to mind ... when you say your wife uses the same system with a different login and doesn't have issues, that suggests looking at your login items. Go to System Preferences (on your dock or on your hard drive in Applications), accounts, and on your account look at login items. Anything there that shouldn't be or isn't used? If you don't know, create a new account for yourself with no login items, and see if you still have the issue.
Next, I would run OnyX, which is a free disk maintenance program. You can download it from http://www.titanium.free.fr/download.php . Do the tasks on the cleaning and maintenance tabs. Before using any disk maintenance software, you should have a system backup. I periodically run it, and others have found that it can help with performance.
You might look at how you're system is using memory. You should have enough but it's easy to check. Bring up the Activity Monitor (on your hard drive in Applications/Utilities), and look at the system memory tab. Note page ins and page outs. If page outs are 10% to 15% more than page ins, you can use more memory for the programs you run. A page out occurs when memory is full and OS X has to write a section of memory to the hard drive. Too much of this can really impact performance. The optimal situation is for page outs to be zero. Note these values reset on a system boot. -
I use Firefox 6.0.2. When I shut the browser and try to reopen it I get a message saying that Firefox is still running and that I should reboot. This happens constantly. Why does this happen and is there a way around it?
There are a few possible causes for that error, for details see [[Firefox is already running but is not responding]].
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I had beeen using Puffin browser for running flash player on my iPad2. Now the Puffin browser is not getting connected and I get a message saying that " A Firewall is installed between your device and internet". Can somebody suggest how to resolve this???
Hi Sailor,
It is pretty amazing you got a new version without even knowing it.
In System Preferences > App Store you can turn off the automatic updates by unchecking "Install app updates" as I've done here:
If you're using Numbers across platforms and displaying dynamic output on the iPad or doing data entry there, you'll be *much* happier with Numbers 3.0 than the old version. If you're doing a lot of traditional printing of heavily formatted documents, the old version is much better. For most day-to-day uses in between it's a toss-up. The new version, despite its flaws, is a powerful application that can enhance productivity in ways the old version can't.
For more on the differences between the two, see the features gained, features lost, and workarounds threads, plus Apple's support document on features to be reintroduced in the coming months .
SG -
I have recently upgraded to OSX 10.8.2 and now find that I cannot operate my scanner, an hp psc 1310 series printer/scanner. I get a message saying that Power PC is no longer supported. I am still able to print on the same device. What should I do?
Hi,
PSC 1315 no longer supported for scanning since Mac OS X v10.5 or while using any newer OS, there is no scan software provided by either HP or Apple (Image Capture)
You may find this information stated below for Leopard, the same apply for any newer OS version:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01234231&cc=us&dlc=en&lc=en &os=219&product=374568&sw_lang=
Image capture will not recognize your device as well, only print is supported as you may find listed for teh PSC 1310 Series below:
http://support.apple.com/kb/HT3669#HP
Although there is no official scanning support for your device you may still try the 3rd party VueScan software which list your scanner as supported and compatible with Mountain Lion:
http://www.hamrick.com/vuescan/hp_psc_1310.html
Shlomi -
I'm experiencing a similar problem with an LG Flatron monitor which my MBP no longer recognizes. I've tried installing all the updates listed above but have not been succesful. Everytime I get a message saying that this software is not supported on my system. Can anyone tell me why I can't install the updates?
Hello Philly,
I believe that when you reset your ipod(command given from the computer, right?) touch WHILE the ipod was updating, It cleared the system in the middle of writing files, thus corrupting(equivalent of cutting of in the middle of a sentence) the basic running system.
I suggest you go to an apple store and ask for a technical diagonosis in person. they may offer to help if the problem is fixable. If your ipod is still under warrenty, i would guess it would be free/low cost.
~Remember, I am just giving an educated guess on limited information
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