I use alfa and the whole computer crashes.

I bought pages and keynotes and when i try to use alfa to make  picture transparent the whole computer stops working. This computer is new and think i will have it taken back to the store i got from here in honduras. The name is Jetstereo.

If these people you are buying your Macs from are licenced Apple dealers you can complain to Apple.
Apple sets a high standard for it's dealerships.
I think you quoted the Hard Drive size and not how much memory (RAM) you have installed:
Menu > Apple > About this Mac > Memory: ?
It is possible that you may be trying to do Instant Alpha on a very large image which is requiring a lot of memory (RAM). It is also possible that the dealer, if they are not a good dealer, has installed faulty cheap extra RAM in your Mac which could cause a problem when the computer tries to do something that requires a lot of extra RAM.
btw You are not talking to Apple here. If your computer is under warranty however you can call them and ask for assistance directly:
http://www.apple.com/la/support/contact/
Peter

Similar Messages

  • So i tried updating my iphone 4 and my whole computer crashed and when i tried to turn it on, it would just show the apple logo and load, then turn off

    so i tried updating my iphone 4 and my whole computer crashed and when i tried to turn it on, it would just show the apple logo and load, then turn off.

    See here for
    Unable to Update or Restore
    http://support.apple.com/kb/HT1808

  • Certificate for the website, was going to copy and send an email to the website to ask about the certificate. I got my cursor just inside the pop up and the whole computer shut down. Why what happened i am not sure about going to the website now....

    Question
    Went to Crossings Book Club website while there something popped up about the certificate for the website, i was going to copy it and send an email to the website to ask about the certificate. I got my cursor just inside the pop up and the whole computer shut down.

    If you think getting your web pages to appear OK in all the major browsers is tricky then dealing with email clients is way worse. There are so many of them.
    If you want to bulk email yourself, there are apps for it and their templates will work in most cases...
    http://www.iwebformusicians.com/Website-Email-Marketing/EBlast.html
    This one will create the form, database and send out the emails...
    http://www.iwebformusicians.com/Website-Email-Marketing/MailShoot.html
    The alternative is to use a marketing service if your business can justify the cost. Their templates are tested in all the common email clients...
    http://www.iwebformusicians.com/Website-Email-Marketing/Email-Marketing-Service. html
    "I may receive some form of compensation, financial or otherwise, from my recommendation or link."

  • My external HD of 1TB is not being recognized by the iMac and when after a long waiting period it does, the whole computer becomes extremely slow. Do I need any particular add-on to make it workable?

    My external HD of 1TB is not being recognized by the iMac and when after a long waiting period it does, the whole computer becomes extremely slow. Do I need any particular add-on to make it workable?
    Before I updated to OS X Mavericks I was using another external disk that was getting disconnected ocasionally so I bought a new ADATA HD710 portable 1TB Drive and moved the files to it. This new drive which is supposed to be OS X Mavericks compatible takes minutes to show the files especially when opening second and third level folders which has made mu iMac unusable
    What should I do?

    Your Mac should be able to recognize many different types of drives (including Windows-formatted drives) immediately for Reading, provided they are in good working condition and not damaged. There should be no need to transfer to a different type of drive.
    If there is no recognition of this drive, see if it can be seen in Disk Utility.
    If your aim is to transfer the data on it DO NOT use ERASE or PARTITION as these will completely erase all the information on the Drive.
    If the drive is present while the Mac sleeps, it is likely to drop out and not be seen any longer, especially if it is a USB-powered drive.

  • Adobe Flash Player 10 when installed closes the whole computer as soon as it is selected to 'play' a video clip from U Tube or any other source, I have uninstalled it and the problem goes away but I cannot play the clip.any answers?

    Adobe Flash Player 10, when installed, closes the whole computer when it is used to play any clip from U Tube or other source. I uninstalled it and there was no further trouble but, of course, I cannot view the clip. If I reinstall it the same problem persists. I have contacted my 'computer guru' but his comment is that many of his clients have the same problem but it appears to be a problem with Adobe however many other friends have put in the version 10 Flash Player and have no problems. I do not appear to have any other problems with the computer such as viruses etc and it is scanned very day for such items. I would appreciate any advice you can give as it is very annoying, thanks, RAB

    Me too!
    On both IE8 and Firefox. Win 7 32 bit on IBM T42 - 1GB ram.
    Old laptop I know but the 10.1.x.x Flash Players worked just fine. Problem started with 10.2.152.26 flash player.
    Now BBC TV live and iPlayer work just fine, however YouTube does not - audio but no video. Just a black rectangle where the video should be.
    Right click to get the menu and "settings" is greyed out. However select the pop-out option and the video plays. Right click on the pop-out and "settings" is available. So deselect "enable hardware acceleration", close the pop-out and refresh the window (F5) and now YouTube videos play. Switch hardware acceleration back on and now they don't.
    This video works fine with hardware acceleration enabled. http://www.adobe.com/products/flashplayer/features/video/h264/
    These also work. http://www.adobe.com/devnet/flashplayer/stagevideo.html
    Something broken in 10.2, I think.

  • I just did the photoshop camera raw update and now everytime I try to do a text box or change the text the whole program crashes.

    I just did the photoshop camera raw update and now every time I try to do a text box or change the text the whole program crashes.

    All fixed!!!  My Aperture wasn't being recognized because it was in a folder.  OK, now I can use my camera with Aperture. 

  • Mackeeper has detected a virus in the time capsule back up - it is not possible to dele - it ite the file. Do I find time capsule in finder and delete the whole computer back up, then crate a fresh back up? Is that the only solution please?

    mackeeper has detected a virus in the time capsule backup, it is not possible to delete the infected file. Do I mount time capsule in finder and then consign to junk the whole computer backup then create a fresh backup? Is that the only solution please.

    Follow these instructions to uninstall MacKeeper. They have been tested with the most recent version of MacKeeper. Earlier versions than the one released in 2012 require more extensive work to uninstall all its components. Never install such junk on a Mac.
    If you actually used MacKeeper to alter your system, e.g. "remove excess binaries" or such, you will need to reinstall OS X as well as all your additional software. Uninstalling MacKeeper is insufficient to reverse the corruption it is capable of - once again, that is if you used it.
    If you merely installed MacKeeper but did not use it to perform any particular action, the following instructions will suffice.
    If you used MacKeeper to encrypt any files or folders, use MacKeeper to un-encrypt them first.
    Quit the MacKeeper app if it is running.
    Open your Applications folder: Using the Finder's Go menu, select Applications.
    Drag the MacKeeper icon from your Applications folder (not the Dock) to the Trash.
    You will be asked to authenticate (twice):
    You do not need to provide a reason for uninstalling it:
    Just click the Uninstall MacKeeper button. You will be asked to authenticate again.
    After it uninstalls you may empty the Trash and restart your Mac. All that will remain is an inert log file that does nothing but occupy space on your hard disk.
    May I suggest that you review the following setting in System Preferences?
    Although you may easily override that setting, it will serve to protect you from inadvertently installing garbage. The overwhelming majority of Macs I come across have the MacKeeper installer file already present in their Downloads folder, often multiple copies of it. The downloaded file itself can do nothing until it is opened and installed, and the above setting (known as Gatekeeper - not to be confused with MacKeeper) will prevent that from occurring.

  • I was running Lightroom 3.6 with the OS Windows XP (Sp3). The whole system crashed, I am unable to recover the serial number. I then upgraded my OS to Windows 7 (x64) and down loaded Lightroom 4.4, I wanted to buy a licence so I then upgraded to Lightroom

    I was running Lightroom 3.6 with the OS Windows XP (Sp3). The whole system crashed, I am unable to recover the serial number. I then upgraded my OS to Windows 7 (x64) and down loaded Lightroom 4.4, I wanted to buy a licence so I then upgraded to Lightroom 5, now when I try to register I am asked for the original licence/serial number. Where do I go from here??????

    If you upgraded from 3.6 to 5 (you didn't indicate buying 4.4) then you will need the serial number from 3.6 in order to be able to use 5.  If you did not keep a record of it there is a chance it might be available thru your Adobe account online, but if not, there is likely not much you can do except to return the upgrade and purchase a full version.  Try contacting support using chat and explain your situation to see if they can help.
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )
    If you did purchase 4.4 then that should be sufficient to use to activate 5.
    I can never be sure what goes on with Lightroom, and the Adobe site (even when it works properly) makes finding information about products difficult these days so I am at a loss to confirm anything I say.

  • HT3964 my iMac won't boot up. I hear the chime and the Apple symbol appears but there is no whirling indicator that appears and after a while the computer screen goes black and the whole cycle starts again. There have been occasions when it has actually s

    my iMac won't boot up. I hear the chime and the Apple symbol appears but there is no whirling indicator that appears and after a while the computer screen goes black and the whole cycle starts again. There have been occasions when it has actually started and I have the dashboard appear but then the screen freezes 

    Since you have Lion v10.7.4 installed, use Lion Recovery to repair the startup disk if necessary, or reinstall the Mac OS X.

  • I have a spinning wheel in Mail - stuck on trying to load a new message. I've force quit both Mail and my whole computer, but when I open mail again, it brings up the same new message - and the side bar curser is stuck in Drafts. What can I try to cancel

    I have a spinning wheel in Mail - stuck on trying to load a new message. I've force quit both Mail and my whole computer, but when I open mail again, it brings up the same new message - and the side bar curser is stuck in Drafts. What else can I try to cancel

    Can you log on to the email account via webmail in a web browser, view the email and delete it from there if necessary.

  • I have two iPads and one iPod Touch and they are using iTunes on the same computer.

    I have two iPads and one iPod Touch and they are using iTunes on the same computer. I have not been able to backup the second iPad. Is there a reason this is happening? iPad one is an iPad 1 and the second is an iPad 2 not sure if this has something to do with it. I just tried to upgrade to IOS 5 and when it went to back up it gave me an error code (-5000). I tried to back up using iTunes and it told me that my backup was corrupted and to delete it and try to back up again. When I went into the device portion where I was instructed to go to delete the backup I found that there was no backup for my iPad just the iPad 1.
    I have synced many times and all of the apps, podcasts, music, etc... show up in iTunes, and iTunes recognizes that is is the second iPad but there is not a backup for it.
    Any Ideas?

    Read this:  How to use multiple iPods, iPads, or iPhones with one computer, http://support.apple.com/kb/HT1495

  • IMovie has frozen up on me. I've tried rebooting and reinstalling the apps- no help. I can play some of the files- but I can't get into the libraries.Even when I can get something to play the whole system crashes after a few minutes. What can I do?

    I desperately need your help. I was working on iMovie last night when the thing froze up on me. I've tried rebooting. I've tried reinstalling the apps. No change. I can play some of the files- although I can't tell which ones will play until they magically appear. I can't get into the project library or the event library. The bar that lets me scroll through the clips is gone. Even when I can get something to play the whole system crashes after a couple of minutes and generates a "problem report" that says "iMovie Quit Unexpectedly". This all started when I was adding cutaways- and one clip just would not load. After I tried several times everything froze up. Have you ever heard of something like this? Maybe I pushed a button or somehow changed a setting? Maybe some of the video is corrupt? What do you recommend?
    Thanks for any advice you can offer!

    I have tried all the above and nothing seems to work. Any other suggestions?

  • How do I search under a folder (and not the whole computer)

    I want to search for files under a specific folder
    How do I do this?
    When I search, the whole computer is searched
    Thanks
    Omar

    One thing that'll work is (in 10.7.5, at least)
    1) open the folder you want to search, using the Finder
    2) Type your search text into the Finder's Search box
    3) In the Search bar at the top of the results, select the name of the folder.
    Good luck
    srb

  • I wiped my ipod classic and then my computer crashed, so i no longer have the songs i purchsed from itunes on my ipod or computer! I have a new computer now with itunes installed, can I get the songs purchased previously from itunes somehow?

    I wiped my ipod classic and then my computer crashed, so i no longer have the songs i purchsed from itunes on my ipod or computer! I have a new computer now with itunes installed, can I get the songs purchased previously from itunes somehow?

    Yes, you can!(:
    STEP 1: Open iTunes
    STEP 2: Navigate to the "iTunes Store". It can be found under the "STORE" tab.
    STEP 3: On the right side of the store there should be a "Quick Links" Section. Click on the "Purchased" link.
    STEP 4: Navigate to the "Music" tab and click on "All Songs". Then at the bottom of the screen there will be a button that says "Download All". Click the button and your songs will be begin downloading!
    NOTE: This will only work with songs that you bought from the iTunes store, if you imported them from a CD, you will have to do it again.
    NOTE: You can also do this with Apps, Movies, TV Shows, and Books.
    NOTE: You may have to sign in with your Apple ID to verify the download.
    Hope this helped! Enjoy your music!(:

  • I opened my computer and the whole top only shows web search, I can not find my bookmarks and I tried reloading firefox and still nothing but tab bar

    Question
    I opened my computer and the whole top only shows web search, I can not find my bookmarks and I tried reloading firefox and still nothing but tab bar. Tried f10, alt, nothing! Can I reload an old firefox? There is no firefox logo at top. When I rt click at top I see hide toolbar and leave full screen. To the right there is only a home sign. How can I get my BOOKMARKS ??????? I so need them and hate what ever this is that now shows up on firefox.

    The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
    Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
    To Reset Firefox do the following:
    #Go to Firefox > Help > Troubleshooting Information.
    #Click the "Reset Firefox" button.
    #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
    #Firefox will open with all factory defaults applied.
    Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
    Did this fix your problems? Please report back to us!

Maybe you are looking for

  • Confirmation and consumption of milestone and its prceedings

    Example: Operation - Control key definition 0010  - Confirmation not possible 0020  - Confirmation possible,not neccessary 0030  - Milestone confirmation 0040  - Confirmation possible,not neccessary 0050  - Confirmation required While i do confirm th

  • Error while doing Enhanced Receiver Determination

    Hi, My scenario is Fiel->XI->File with enhaced receiver determination that is i should get the receivers dynamically at runtime. I gave Operation mapping in Receiver determination and created all other objects. Even if i check message mapping i am ge

  • OCI Catalogs in MM

    Hi Guys, as we all know since ECC6.0 we can use OCI catalogs in MM. I now have a vendor who send me his OCI interface data. I customized the data. Everything is fine. But I now have additions wishes: 1. Integration of multiple catalogs - only the def

  • Copying and pasting symbols

    Hi there gang, We just bumped up to CS5.5 and one of the most frustrating things is that when you copy a symbol from one fla and paste it into another and it needs to replace a symbol in the other file, it can take up to a minute (even more a few tim

  • I have a very big problem with my icloud acc

    On 9th of this month , i erase my another device from my "find my iphone " app , after ther i write on my phone the icloud acc  and when i want to press on that iphone's back-up , i can't find it , i must say that , on my another device , when i ente