I use BT Yahoo! but when I try and navigate to email from the home page it keeps jumping between 'connected and waiting for login' and never loads up.

My internet service provider is BT in the UK. The home page is www.btinternet.com. After I've logged on, the home page displays fine - I can see the summary of my emails in one of the windows on the home page. The problem comes when I click on the mail application. The page then tries to load the email application. However, it never actually loads, it keeps jumping between connected and waiting for login. It never achieves it so I just have to click the 'back' button to get to the home page. I use chrome and ie but neither has this problem.

I retraced my steps to how i got the Google app:
App Store icon on Home Screen > Search, at bottom > entered Google
The first Google App on the screen appears:
Google logo small g in blue square: Google Search; Open (because it is already installed). Below that is a picture of the iPod with the usual Google Search screen. I have never inserted a link into a discussion group so i hope you can open this.
http://https://itunes.apple.com/us/app/google-search/id284815942?mt=8
Does this bring us any closer?

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I see the airplay button in my recently used app bar but when I try to turn on mirroring from the apple tv button instead of ipad theres no extra bar that comes down.( mirroring wont work)

my mirroiring wont work!

Winston, thank you...
A new Apple TV: and everything as 'amazing' as expected...
But do you think I could intuitively find a way to Mirror my iPhone 4s screen to my TV.
No...
AirPlay of Music and Photos was instinctive,
but mirroring: simple when you know.
Should have looked in the iPhone User Guide, under AirPlay.
"as you say, double click the home button, swipe twice to the left to reveal the AirPlay
button, Select Apple TV"
Thanks, Robert.

Hi, I just got my Iphone 5s when I open my camera when my phone is lock te icons of the flash and the reversing camera is there, but when I try to open my camera from the apps camera the icons of the flash, the reversing camera is not there anymore?

Hi, I just got my Iphone 5s when I open my camera when my phone is lock te icons of the flash and the reversing camera is there, but when I try to open my camera from the apps camera the icons of the flash, the reversing camera is not there anymore?

Have you tried restarting or resetting your iPhone?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after the iPhone shuts down, then press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).

HT3209 I have already verified my account on iTunes, but when I try to make a purchase from the App Store it says to contact iTunes Support to verify transaction. What do I do?

I have already verified my account on iTunes, but when I try to make a purchase from the App Store it says to contact iTunes Support to verify transaction. What do I do?

You do exactly that. Contact iTunes Support. it could be as easy as the wrong address on the billing account. But call them/

HT204406 I have purchased match but when i try to play a song from the cloud on my ipad it displays a message of " cannot connect to iTunes Store" and doesn't play the song. i have reset both devices.

I have purchased match but when i try to play a song from the cloud on my ipad it displays a message of " cannot connect to iTunes Store" and doesn't play the song. i have rest both devices.

I called Apple Support and they walked me through it. They told me to basically copy and paste my music to the external hard drive. (I think.) Or maybe it was they had me transfer a folder to the EHD. I don't exactally remember it was a few years back. But I tried to plug in the EHD before starting and...nothing. Still says same thing, "locate file."

Firefox stops responding when I try to access anything other than the home page; even after reseting and reinstalling it.

I have tried resting Firefox and even sacrificed all my data (bookmarks, add-ons, saved passwords, the whole shebang) for a clean installation. Firefox Stared hanging and doing the "(Not Responding)" thing with a whited-out window. Thus force me to force close Firefox.
This happened as soon as I updated my computer (running Windows 7) and the Task manager is show high usage of processes. All my other browsers work (Chrome, Safari, and even the god forsaken IE) don't hang when trying to leave the home page, browse fine, and close and reopen perfectly.
Needless to say, I'm annoyed with this development.

''Sashoto Seeam [[#answer-689162|said]]''
<blockquote>
Did you try the minimize memory usage. If not then try it by following method:
- On your navigation bar of Firefox write about:memory
- Click on the button "Minimize memory usage"
Hope it will work!
</blockquote>
Unfortunately, I can't even use the navigation bar without triggering the high process usage thing. So this is not an option.
''cor-el [[#answer-689165|said]]''
<blockquote>
It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating
You can check if you can start Firefox in <u>[[Safe Mode|Safe Mode]]</u> by holding down the Shift/Options key.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
</blockquote>
Tried this stuff as well. Turned Norton off and it didn't work. Restarted my computer with Norton off, still didn't work. And Firefox didn't wok after I turned Norton back on. Safe mode also doesn't work.

I recently changed my e-mail address and have made the changes in my Apple account. But when I try to purchase an app from the App Store on my ipad, the sign in cue still shows my old e-mail address rather than my new one.

Hi there. I am having difficulty buying apps from the App Store. I recently changed my e-mail associated with my apple account. when i try to purchase an app, the cue to sign in does not show my new e-mail, but still shows my old e-mail. when I put in my password, it does not work because my password is no longer associated with the old e-mail address. i don't understand why my old e-mail still shows up. Can someone help me?

Hello there, loupar.
The following Knowledge Base article offers up just how to change your Apple ID for the App Store on your iOS device:
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht1311
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

TS1702 I'm trying to get youmail. It says that it's installed but there is no app for it. When I try to get an app from the app store, it says it cannot connect to itunes.

I'm trying to get youmail. It says that it's installed but there is no app for it. When I try to get an app it tells me that it cannot connect to itunes.

Yes, according to my information that was the model number for what you have. If you aren't sure then open Systemp Profiler and look for the model identifier in the display on the right. Following are the identifiers:
5,2
6,1 (this is the Late 2009; it is model number A1342)
This should provide all you need to pick the correct item.

I just downloaded itunes and put in my account but when I try to download my songs from the cloud it says my computer is not authorized. how do I fix this?

please help

Hello A.Hawley,
It sounds like you are being prompted to authorize your computer in order to download your iTunes purchases. This article will help you do that:
iTunes Store: Authorize or deauthorize your Mac or PC
http://support.apple.com/kb/ht1420
Thank you for using Apple Support Communities.
Cheers,
Sterling

I just bought a Mac Book Pro and the Appstore show one upgrade of iPhoto (9.2.1). I started a section with my Apple ID (the account that I have I use to iTunes) but when I try to update it says that there are upgrades available for other accounts and that

I just bought a Mac Book Pro and the Appstore show one upgrade of iPhoto (9.2.1). I started a section with my Apple ID (the account that I have I use to iTunes) but when I try to update it says that there are upgrades available for other accounts and that I have to upgrade using the account that I used to buy iPhoto. What do I have to do to upgrade iPhoto?

Dear Katty,
Thank you very much for your answer! I have 2 Apple ID, and I have tried both of them and the problem continues. I founf several peolpe with the same problem in apple communities foruns and that really seems that there is some problem. I addded the links for 2 of those discussions.
https://discussions.apple.com/thread/3374419?start=0&tstart=0
https://discussions.apple.com/message/16628399#16628399
Do you have an idea of how can I solve this problem?
Thank you very much again.
Best regards,
Alfonso

I have been using my apple tv to access netflix for several months. It suddenly stopped working. When I try to go to netflix from the menu, it says "accessing netflix" but never does. I can access you tube just fine, but just can't get to netflix.

I have been using my apple tv to access netflix for several months. It suddenly stopped working. When I try to go to netflix from the menu, it says "accessing netflix" but never does. I can access you tube just fine, but just can't get to netflix. Any ideas. I have unplugged everything and waited but nothing helped.

Update software. If that doesn't work try resetting. Mine started working after the update.

HT4993 I had my iphone s4 on seasonal standby. I am now using it again, but when i try to play music on itunes, there is no sound. Also no sound for youtube.

I had my iphone s4 on seasonal standby. I am now using it again, but when i try to play music on itunes, there is no sound. Also no sound for youtube.

music and video has their own volume slider it's displayed in the player itself lowing the normal phone volume does not affect the media volume

I updated my ipod Touch 4g directly on ipod using wifi. on itunes too it shows ios 6.1.2, but when I try to restore it, itunes downloads the software again. What can I do now?

I updated my ipod Touch 4g directly on ipod using wifi. on itunes too it shows ios 6.1.2, but when I try to restore it, itunes downloads the software again. What can I do now?

Let the computer/iTunes download it. That is how Apple has it set up. When you restore via iTunes the IOS is reinstalled on the iPod. Thus, it needs to be on the computer.

I have iPhone 4s, and using latest iOS. When I try to open any link from Twitter or Facebook, it goes to open some wrong webpage. My iphone seems to be infected or suffering from some spyware or malware. How can I remove this wrong link opening

I have iPhone 4s, and using latest iOS. When I try to open any link from Twitter or Facebook, it goes to open some wrong webpage. My iphone seems to be infected or suffering from some spyware or malware. How can I remove this wrong link opening ? Please help me to resolve...

I think the McAfee suite will do the trick when I pay them a one-time fee of $69 or $179 for a year for unlimited support.
Your call of course but IMO a waste of money. Please read this first:
There are many forms of ‘Malware’ that can affect a computer system, of which ‘a virus’ is but one type, ‘trojans’ another. Using the strict definition of a computer virus, no viruses that can attack OS X have so far been detected 'in the wild', i.e. in anything other than laboratory conditions. The same is not true of other forms of malware, such as Trojans. Whilst it is a fairly safe bet that your Mac has NOT been infected by a virus, it may have another security-related problem, but more likely a technical problem unrelated to any malware threat.
You may find this User Tip on Viruses, Trojan Detection and Removal, as well as general Internet Security and Privacy, useful:
https://discussions.apple.com/docs/DOC-2435
The User Tip (which you are welcome to print out and retain for future reference) seeks to offer guidance on the main security threats and how to avoid them.
More useful information can also be found here:
http://www.reedcorner.net/mmg/

I just received a brand new iPod touch as a gift. But when I try to play music on it the speaker is extremely slow. When I plug in headphones I hear nothing. Tried multiple headphones. Tried a restore.

I just received a brand new iPod touch as a gift. But when I try to play music on it the speaker is extremely slow. When I plug in headphones I hear nothing. Tried multiple headphones. Tried a restore. It never dropped or anything

Try here:
iPod touch: Hardware troubleshooting
You said you restored the iPod. Was the restore successful, that is, it went though all the steps without errors?
Try a restore to factory settings/new iPod if yuhave not doe so so far.
Are you using the headphones that came with the iPod? Are you inserting the plug fully
Have you tried another set of headphones in the iPod?
The speaker is not that loud.

I use BT Yahoo! but when I try and navigate to email from the home page it keeps jumping between 'connected and waiting for login' and never loads up.

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