I use captivate 8, the problem when i make app for android. the sound not heard. i use android4.4. how i do?

i use captivate 8, the problem when i make app for android. the sound not heard.
i use android4.4. how i do?
i use phonegap online.
thank you

Yes I do spend a lot of time in China but I have had problems in other countires as well.  I am in China right now.
I have two Gmail accounts and one Cox account.  Cox is my intranet provider back home.  I have had problems with all three accounts. 
I have tried several outgoing port settings.  993, 995 465, 587 are some that I can remember trying.
Sometimes my accounts will go offline without me doing anything.  This is all a mystery to me.  I don't have any idea why I have trouble like this.  A few minutes ago I changed my Cox account outgoing port and took the account on line and I got my incoming email but when I tried to forward an email that I got it would not go out. 
Any ideas you have would be helpful.

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