I use Firefox 6.0.2. When I shut the browser and try to reopen it I get a message saying that Firefox is still running and that I should reboot. This happens constantly. Why does this happen and is there a way around it?

There are a few possible causes for that error, for details see [[Firefox is already running but is not responding]].

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Firefox crashes then when I try to reopen it I get a message saying it is already open and must be closed. It is not open and I cannot close it and have to reboot. It is very annoying as it happens often.

Firefox will close unexpectedly then when I try to open it I get a message saying it is already open and I must close it first. I cannot find it open anywhere and then I must reboot to open Firefox again.

See "Hang at exit":
* http://kb.mozillazine.org/Firefox_hangs
* [[Firefox hangs]]
See also:
* http://kb.mozillazine.org/Firefox_crashes

Once I close all windows and try to open another I get a message saying"Firefox is still running, you must close all browers before opening a new window. Why is this happening? I have the 3.5.10 Version

I close all Firefox windows. When I try to open another window later I get a message telling me that Firefox is still running and that I need to close all windows or restart my computer. I have this about 3 times a day this past week but prior to that it was maybe every one or 2 weeks. I had the 3.5.10 Version of Firefox, but have just updated to see if this stops this from happening. But what do I do if it doesn't stop it?

There are a few possible causes for that error, for details see [[Firefox is already running but is not responding]]

My MacBook Pro shuts down whenever I put it to sleep then put it in my briefcase and transport it. Then I have to reboot it again. Why does this happen?

My MacBook Pro shuts down whenever I put it to sleep then put it in my briefcase and transport it. Then I have to reboot it again. Why does this happen?

Check this article http://support.apple.com/kb/HT1547 and this one http://support.apple.com/kb/HT2341?viewlocale=en_US
If it sounds like a RAM issue it could be one of the RAM chips has failed. You could try removing the RAM one at a time and see if it starts with one still installed.

Is this now where to ask DVD Studio Pro questions? If not, please let me know where. Here's my question: Using DVD Studio Pro 3, when trying to burn a disc which is 4.5GB, I get error message "Not eough disk space in target folder". What to do?

Is this now where to ask DVD Studio Pro questions? If not, please let me know where. Here's my question: Using DVD Studio Pro 3, when trying to burn a disc which is 4.5GB, I get error message "Not eough disk space in target folder". What to do?

Thanks. Unfortunately, I need to make a master DVD that can then be duplicated in bulk as a single layer disc. This surprises me because I tried burning a different DVD project that has worked in the past which is also 4.5 GB and now I could not burn that either. I also reencoded some material to get the new project down to 4.4 GB but it still would not burn. Any ideas are appreciated.

When I go and try to log in to my ICloud it says mine is a valid Apple ID but it isn't an ICloud one why?

Please help when I go and try to log in to my ICloud it says mine is a valid Apple ID but it isn't an ICloud one why?

Hi, Sorathekeyblademaster.
Thank you for visiting Apple Support Communities.
To use iCloud, you must first sign up via your Apple ID on an iOS device running iOS 5 or later. This can also be done on a Mac running OS X Lion v10.7.5 or later.
iCloud: System requirements
http://support.apple.com/kb/HT4759
Creating an iCloud account: Frequently Asked Questions
http://support.apple.com/kb/HT4436
Once you have created an iCloud account via one of this listed ways above, you should be able to use it on your PC.
Cheers,
Jason H.

When i try to start itunes i get a message saying that the MSVCR80.dll file is missing and to reinstall itunes. When I try to reinstall itunes it tells me that I have an Error 7 (windows error 126). Can anybody tell me what this means? Thanks

When i try to start itunes i get a message saying that the MSVCR80.dll file is missing and to reinstall itunes. When I try to reinstall itunes it tells me that I have an Error 7 (windows error 126). Can anybody tell me what this means? Thanks

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Discontinued my creative cloud membership, and installed Acrobat XI, but when I try to open it, I get a message saying I must renew creative cloud. This is a self standing program. What do I do?

Discontinued my creative cloud membership, uninstalled Acrobat XI, and installed a brand new, purchased version Acrobat XI, but when I try to open it, I get a message saying I must renew creative cloud. This is a free standing program, and it IS installed. What do I do?

You may need to uninstall the Cloud (not just stop using it) and then run the Cleaner to remove all vestiges... and then reinstall Acrobat
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

I have been getting a message saying my iPhone cannot be synced because an unknown error occurred (-50). I have an iPhone 4, and never had this message until after I upgraded to the new OS.

I have been getting a message saying my iPhone cannot be synced because an unknown error occurred (-50). I have an iPhone 4, and never had this message until after I upgraded to the new OS. Does this have something to do with icloud?

I have the same error on both iPad & iPhone when connection is made but seems to sync when I manually sync.

Every time I try to open itunes I get a message saying "runtime error. An application has made an attempt to load the C runtime library incorrectly. I have already un- and re-installed it, but i get the same message as before. How do i fix this?

every time I try to open itunes I get a message saying "runtime error. An application has made an attempt to load the C runtime library incorrectly. I have already un- and re-installed it, but i get the same message as before. How do i fix this? I don't want to lose my music and would at least want to save that.

Follow the instructions of tt2 given in https://discussions.apple.com/thread/5822086 and note to run as admin

HT1923 I had to restore my computer and had to reinstall itunes. Now when I try to open itunes I get a message saying it is a new version than my itunes library. How do I fix this?

I had to restore my computer and had to reinstall itunes. Now when I try to open itunes I get a message saying it is a new version than my itunes library. How do I fix this?

Try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
iTunes for Windows: How to turn off Compatibility Mode

I have recently started downloading video files. I have downloaded a season of a tv show. The season had 9 episodes. Three downloaded fine and the other 6 will not. When i try to download them i get a message saying error -34 The disk you are attempting t

I have recently started downloading video files. I
have downloaded a season of a tv show. The season had
9 episodes. Three downloaded fine and the other 6
will not. When i try to download them i get a message
saying error
-34 The disk you are attempting to use is full.
Remove files and empty recycle bin to create space. I
dont understand why it keeps doing this. I have lots
of space on itunes and my computer is not full
either.What can i do? How can i prevent this? Is
there a problem with my computer? Thank you!

have a look at this support article.

When I attempt to access my IRA account on line, I get a message saying that the web site requires a client certificate. The certificates listed in the drop down dialog box don't get accepted, even though one is indicated as valid and good until 10/2014.

When I attempt to access my IRA account on line, I get a message saying that the web site requires a client certificate. The certificates listed in the drop down dialog box don't get accepted, even though one is indicated as valid and good until October 2014. I contacted the IRA account managment company and they sais it's an Apple issue. Any ideas?

Some websites require a special client certficate for access. If you don't have that certficate, you'll have to contact the site operator to find out how to get one.
Sometimes the problem is caused by a web server that is configured to request an optional client certificate. Safari treats the request as mandatory. In that case, other browsers such as Firefox and Chrome may be able to connect to the site, because they ignore the request.
The first time you were prompted for a certificate, you may have clicked through a dialog that requested access to the Apple certificate in your keychain that is used to secure the iMessage service. In that case, you may be able to regain access to the site in Safari by doing as follows.
Back up all data.
Double-click anywhere in the line below on this page to select it:
com.apple.idms.appleid.prd
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Paste into the search field in the Keychain Access window by clicking in it and pressing the key combination command-V. An item may appear in the list of keychain items. The Name will begin with string you searched for, and the Kind will be "certificate."
Delete the item by selecting it and pressing the delete key. It will be recreated automatically the next time you launch the Messages or FaceTime application.
The next time you visit a site that prompts for an optional client certificate, cancel out of the prompt. You may have to do this several times before the server stops asking.
Credit for this idea to Christian Braukmueller of SAP.

HT1923 When I try to uninstall iTunes I get a message saying iTunes 64 msi can not be located and I should enter an alternate path. How would I know where it it is? I get the same message when trying to install the update to iTunes 10.6.1.

When I try to uninstall iTunes I get a message saying iTunes 64 msi can not be located and I should enter an alternate path. How would I know where it it is? I get the same message when trying to install the update to iTunes 10.6.1.

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I can't download the Sandy Relief album that I pre ordered. Apple sent me an email saying it was available but when I try to donwload it I get a message saying I already have, which I have not.

.Apple sent me an email saying it was available but when I try to donwload it I get a message saying I already did. I checked the store menu and it indicated that there is nothing available to download. I don't have the songs or the album showing in Itunes anywhere. Not sure what to do.

Hi OverratedBacon,
Thanks for using Apple Support Communities. I would first try downloading the songs from your past purchases by following the appropriate steps here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you're still unable to receive your preorder, you may want to report this to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari

I use Firefox 6.0.2. When I shut the browser and try to reopen it I get a message saying that Firefox is still running and that I should reboot. This happens constantly. Why does this happen and is there a way around it?

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