I use Illustrator CC on a Mac (OS 10.6.8) Kuler is all ghosted out even though I am logged in to CC.

I use Illustrator CC on a Mac (OS 10.6.8) Kuler is all ghosted out even though I am logged in to the Creative Cloud.
Why?
Diane Sammet

I tried logging off and on as the other person mentioned, but that did not work.
Attached is a screen shot:

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My mac seems to have a virus thats connected with a few apps i use and i can't use them without my computer glitching out even though i've reinstalled the apps a few times.

My mac seems to have a virus thats connected with a few apps i use and i can't use them without my computer glitching out even though i've reinstalled the apps a few times. It's very frusterating especially when i'm doing someting when my computer randomly freezes or justs logs out for no reason when i'm using the apps.

Matthew,
if you boot your MacBook Pro in Safe mode, do those apps still behave in the same way?

Unable to connect mac OSX 10.4.11 to wireless network (virgin media) even though iPad, iPhone and laptop ok. Get message 'password incorrect' even though it works with other devices. Keep getting message connect to BT unrestricted access.

Keep getting 'do I want to connect to BT unrestricted network' which I have never used before. I can get my ISP details input but get message 'incorrect password' even though it works with 3 other devices. My network provider, Virgin Media, sent an engineer but he couldn't solve the problem - said network was all ok so problem must be with my iMac (OSX 10.4.11). When I try to use internet I get BTWiFi is current wireless network - I've never used this! I've tried to change this and virgin media details are accepted, it's just the password stage that prevents me from connecting. I am not very knowledgeable with computers so I really need a step by step guide to solve this problem. PLEASE HELP!!!

Excuse me barging in on the thread, but I have a lot of experience with Telus, and roaming with my BlackBerry (currently a Z10). In short, you've been fed some outdated info by the Telus rep. Telus has become very Android-centric, and it seems like a good number of Telus CSR's are still reading from a Legacy BlackBerry trouble-shooting guide.
My Z10 is unlocked, and I periodically use an AT&T sim when traveling in the US. I have never had to change an email setting to get full email function -- including the SMTP settings. To put it simply, your device first connects to a network using credentials provided. At most hotels, for instance, your device will scan for and pick up a WiFi network. The hotel will tell you the WiFi network name and give you a password to use. You simply enter the password when prompted, then you may have to agree to certain conditions. That's it.
Your email settings are just that. Using whichever network to which you are connected, the user name and password give you access. The settings coincide with the email provider's server settings. These don't typically change with the location from which you are connecting.
I'd suggest you take a look at this very helpful email settings tool provided by BlackBerry, if you are having difficulty: http://helpblog.blackberry.com/2013/03/email-account-validation-tool/
It helps you determine the possible settings for connecting to your email provider. Different providers offer different connection options, sometimes more than one. Opinions vary, but my preference in descending order is: ActiveSync, IMAP, then POP if required. ActiveSync (aka EAS) and IMAP will offer 2-way sync.
Take a look at the tool and pop a message back here if you have any questions. Good luck. ~ecm

Ok, so my iphone lost all of its data, but right before it did, it backed up on the icloud. i tried to restore using my mac, but it said that my iphone hadnt backed up, even though it had. my iphone says it backed up, my mac doesnt. please help

ok, so my iphone was factory reset, but it backed up right before it lost its data. i tried to restore using my mac, but my mac says that it hadnt backed up, even though it definately did. please help. i have an iphone 5c by the way. thanks

you can try to download your icloud backups to computer, such as Tenorshare iPhone data recovery. this tool have 3 way to find back iphone data .
1, directly recover data fom iPhone (your devices have been factory reset, this way no useful)
2, extract data from your iTunes backup (if you sync your iphone 5c to iTunes before)
3, download iCloud backup files to computer. (use your Appple ID and load your data to computer)
just try it~~ good luck for you!

I open up yahoo and my messenger (no the full version) the one you can use in your mail. Now that I have opened I can't close it even though I hit sign out again and again. Please advise.

I am new to using a mac I have an older version. But I have used firefox on my pc before. I downloaded it and went to open messenger. Not the full downloaded messenger but the one you can access when in your mail on yahoo. It opened fine but now it won't close, even though I hit sign out again and again. I have tried force quite, uninstalling and reinstalling and still every time I sign into yahoo on firefox there is my messenger list open. For privacy issues I really need to be able to open and close it.

Known issue, our QA team working on it, See
* https://bugzilla.mozilla.org/show_bug.cgi?id=713014
you can follow the bug by opening bugzilla account and add yourself to CC list :)

When i connect touch to mac running os 10.4 it wont update the software even though the update button is availible, when i press the update the message comes back saying that itunes is up to date even though it was the button for update touch software to

When the ipod is ct isonnected to the mac itunes gives the message that there is an update to the os availible, when i click on update the message comes back that i tunes is up to date even though it was the update os button that was pressed, it is doing the same with my iphone, does anyone know where the conflic

The lates iTunes (10.5) requires Mac OS 10.5.8 or higher. You appear to be running 10.4.X. You will need to upgrade your Mac OS.
Stedman

When using citrix through safari on my iPad , how do I keep it from timing out and having to keep logging back in when I don't use it for awhile?

When using citrix thru safari on my iPad , how do I keep from getting timed out and having to log in again after not using it for awhile ?

I know nothing about this app but I just did a very quick search on the app support forum for Citrix and saw something about enabling a setting called Caffiene. Have you tried that? It overrides the auto lock from what I saw in the discussion.
I'm just not sure why the iPad would sleep at all if it the Auto Lock is set to never. The only other things that I could think to try is to restart the iPad and then see if the Auto Lock setting works properly or maybe quit all apps and then try again. That really shouldn't matter but there might be an app that is overriding the auto lock for some reason. Or even reset the device - hold down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears. The iPad system might just need a kick in the butt.
Edit - after rereading your post I see that you are going through Safari. The suggestion that I found was for the Citrix app. I assume the Caffiene setting is not available through Safari.

When I login to Outlook Exchange for office email not all emails display. I use Safari on a home Mac. My PC at work shows all emails in the inbox

This problem started a couple of months ago. I only receive about 25% of my inbox when I login remotely to the webmail exchange account. My inbox on my office PC is fine but the emails do not display in my inbox when I login to the webmail exchange account.
THis happens on other Mac computers, not just my personal computer at home. It's the same thing when I login from my gym

Does the Outlook Exchange client is up-to-date?

I can't access the internet with Firefox on my computer (Windows 7 PC). I have used Firefox as my browser for 1 year but 5 days ago it stopped working even though Internet Explorer worked fine. I can't solve the problem and need some help.Randy Brown

September 26, 2011
Dear Mozilla,
I am having some difficulty accessing the internet with Firefox on one of my PC computers. I normally use Mozilla Firefox as my web browser and google is my homepage and gmail is my email system. The operating system is Windows 7. For over a year this system worked perfectly but a few days ago it stopped working. When I launch Firefox now I get the message that that website (www.google.com) is unavailable. In fact, I can’t access any website and I am blocked from the internet entirely within Firefox. My internet connection is fine because Internet Explorer works fine. I can access google and any other website within that web browser. I have investigated all the security issue I can manage and found no smoking gun. I’ve tried uninstalling and reinstalling Firefox to no avail. Is Windows 7 compromising the effectiveness of Firefox? Any suggestions or other assistance you can offer would be appreciated.
Sincerely,
Randy Brown
[email protected]

You only have to clone your mac when using certain cable modem. You don't clone your mac when using dsl.
Greetings from Northern Ontario, Canada

I have a Mac PC OSx, version 10.5 and cannot get Icloud even though I have downloaded all new software? gh I have downloaded all available software.

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http://store.apple.com/us/product/D6106Z/A/os-x-lion
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http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard

My daughter's mac synced her music to my wife's ipad even though she was logged into itunes on my wife's account. How do I remove my daughter's music and get my wife's music?

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Hello,
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Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
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#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you.

I use Illustrator CC on a Mac (OS 10.6.8) Kuler is all ghosted out even though I am logged in to CC.

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