I use IMac. My firefox dock logo now has a large question mark (?) and will not access firefox. What do I do?
I use an IMac and for several days my firefox will not load from the logo I have on my dock. I have to use the download image from my opening screen. Please help.
See this: <br />
https://support.mozilla.com/en-US/kb/pogo-and-other-java-pages-dont-work
Similar Messages
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Had to reinstall lion because of my error, but now a lot of apps. are showing up on my dock as question marks and will not open.
Ive gotten the question mark icon thing, and I just took them off the dock and redragged them onto the dock from the Applications folder again and they worked fine. Mine were a couple of game type programs nothing major yet. Just wanted to throw that out there though since I had that happen with a few dock icons.
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EVERY SITE IS UNTRUSTED, including support.mozilla.com
The problem began as soon as I allowed Firefox to install the latest update.
I want to UNINSTALL the latest update and roll the product back to the previous version that was working.Is the Date / Time set correctly on that PC?
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New IMac is crashing randomly because of "Panic Kernel Error." Now IMac startup disk is not visible and will not mount. What the story with this machine. Running 10.6.7
Almost certainly, some sort of hardware problem on your logic board.
Make an appointment and take it to your local Apple Store: http://www.apple.com/retail/geniusbar/ -
I accidently deleted QuickTime from my computer. Then I did a system restore and retrieved the program. Now Itunes can't find QuickTime and will not open.Is there a eazy fix for this without using my Ipod? Ihave 6K songs in Itunes that I can't get to.
Thank You
T-BILLHmmm. There's a couple of things that might be going on with that one.
Let's try an uninstall and reinstall of QuickTime first.
If you're using XP, head into your Add or Remove Programs control panel. Select "QuickTime", click "Change" and then click "Remove".
If you're using & or Vista, head into your Uninstall a program control panel, select QuickTime, and then click "Uninstall".
You can get QuickTime back either via Apple Software Update (in your Start menu go "All Programs > Apple Software Update" ... QuickTime should appear in the "New Programs" section), or by downloading a QuickTimeInstaller.exe from the following location:
http://support.apple.com/kb/DL837
Does your iTunes launch properly now? -
I am unable to start up my iMac running on 10.4.11 - the startup disk is installed and will not start up eben when I hold down the "C" Key. I do get the apple, but then it disappears.
Query by serial number
Apple's warrenty database will identify the type of Mac you have. Your serial number is securely sent, but you get only the name of your machine.
https://selfsolve.apple.com/agreementWarrantyDynamic.do
This site provides more information, but lacks security.
"A serial number is a unique, identifying number or group of numbers and letters assigned to an individual piece of hardware or software. It's used for various things depending on the product / brand but what is your Mac's serial number for and more importantly... what is it hiding and what can it do for you ?"
http://www.appleserialnumberinfo.com/Desktop/index.php
or
This site provides more information, but lacks security too.
"A serial number is a unique, identifying number or group of numbers and letters assigned to an individual piece of hardware or software. It's used for various things depending on the product / brand but what is your Mac's serial number for and more importantly... what is it hiding and what can it do for you ?"
http://www.appleserialnumberinfo.com/Desktop/index.php
http://www.chipmunk.nl/klantenservice/applemodel.html
( hint by K Shaffer ) -
File has turned to question mark and info now lost
i created a file and put it in my dock to hold all of my go pro videos before conversion. the file has now turned to a question mark and won't open and i cannot find it in finder. i have tried plugging the go pro back in to see if it would work then but it won't. please help!!! this folder has all of my wedding videos in it!!!
I have followed the instructions you performed:-
Created a new folder on the desktop.
Dragged it to the right hand side of the Dock. In the area that has the Trash and Downloads area, it will not go into the Applications area i.e. Mail, Safari etc, I did not expect it would.
The important thing to note is that the New folder remained on the Desktop.
I then dragged files into the folder in the dock, all OK so far, but note they were also in the same folder on the Desktop, i.e the Dock Icon was just an alias of the folder on the Desktop.
I then trashed the folder on the Desktop and I was able to still access the files and add new ones even though the folder was in the Trash, i.e. the alias followed where I put the original file.
I then emptied the Trash and tried to access the folder in the Dock, I got the Question mark.
So did you trash the folder you had created on the desktop and then subsiquently emptied the Trash?
If so that would follow exacty the test I did.
If this is what as occurred you may be able to find some file recovery software that will get some/all of your photos back, I have no suggestions on what software to buy.
If this is not what you did, I a sorry but I am out of ideas.
Hope you get them back. -
I downloaded Yosemite and now my iPhoto has a bar across it and will not open. I need to update to the latest version. The app store says the latest version is not available in the Canadian Store. What can I do.
Go to the App Store and check out the Purchases List. If iPhoto is there then it will be v9.6.1
If it is there, then drag your existing iPhoto app (not the library, just the app) to the trash
Install the App from the App Store.
Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always. -
When Firefox opens my MSN homepage is out of date and will not update
When Firefox (v 4) opens my homepage is out of date and will not update to the current date even when reloaded
I'd recommend you delete the URL to your homepage which is causing the problem via Tools | Options | General and then go to the MSN homepage again and click the button "Use Current Page".
MSN may have changed the coding in the URL which is causing Firefox to load an outdated page with your current settings. -
How do I get my printer icons back on my dock? I went to System Preferences and tried to drag the pix of the printer to the dock. Would not work. No icon in Applications to use.
I just tried something. I printed a page from my printer; printer icon showed up in dock. I quickly right clicked on the icon and selected Options/Keep in Dock. Now my icons are back.
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I have HP a6620f, Vista, 64 bit, 2.5 GHz 4.0 GB RAM. Firefox worked great until I upgraded to 4.0 when it locked up while checking for compatability of applications. I have the desktop ikon but firefox will not come up. Task manager shows firefox.exe using 50% of CPU when terying to come up.
I've since updated manually to 4.0.1, but haven't yet tried the full uninstall version, because I have to export plenty of settings first (and/or manually copy them). Also means I'd have to start from scratch with many customizations in No Script.
That said, I'll try the 'Safe Mode' option tonight, thank you :-)!
If I have to uninstall the whole shebang, I'd be more tempted to go back to 3.6.x until a few more of 4's teething problems (e.g. the messy print dialogues, particularly preview, which regularly doesn't even work) have been tackled.
Thanks-1M! for now - keep you posted. -
ITUNES HAS CHARGED MY DEBIT CARD $99.99 FOR GLOBAL WAR RIOT-SOME GAME I DID NOT KNOW WAS LOADED ON MY OTHER PHONE; HOWEVER, WHEN I PULLED UP THIS APP TO SEE EXACTLY WHAT IT WAS WAS I SURPRISED TO SEE I COULD DOWNLOAD IT FOR 'FREE'. I HAVE CONTACTED ITUNES THROUGH THIS REDICULOUSLY CHICKEN SH_T SYSTEM THEY USE SO THEY DO NOT ACTUALLY HAVE TO HEAR HOW UPSET A PERSON IS NOW THAT THEY CANNOT BUY FOOD FOR THEIR CHILDREN BECAUSE OF A MISTAKE MADE ON ITUNES PART. I DID RECEIVE AN EMAILED RESPONSE FROM STEPHANIE WHO ADVISED THIS WAS PUCHARED ON A PHONE THAT HAS PURCHASED DOWNLOADS IN THE PAST. I WONDER IF SHE THOUGHT TO LOOK AT MY ENTIRE DOWNLOAD HISTORY AND DISCOVER THAT NOTHING HAS EVER BEEN PURCHASED ON MY ITUNE ACCOUNT IN THE AMOUNT REMOTELY CLOSE TO WHAT THEY ARE CHARGING ME NOW. THAT IS BECAUSE I DO TRY TO MONITOR THIS ACCOUNT AND OBVIOUSLY THIS LAST PURCHASE WAS DONE WITHOUT MY KNOWLEDGE UNTIL I CHECKED MY ONLINE BANKING ACCOUNT, WHICH I DO EVERY DAY. TO MAKE MATTERS WORSE THE APP STATES IT IS FREE TO INSTALL WHEN YOU PULL IT UP SO NO ONE HAS CLARIFIED TO MY WHERE THE $99.99 COMES INTO PLAY. I WILL NOT DROP THIS UNTIL MY BACK ACCOUNT HAS BEEN PROPERERLY CREDITED IN THE SAME TIME FRAME IT TOOK YOU TO TAKE MY MONEY. I WILL LAUNCH A COMPLAINT WITH EVERY POSSIBLE ENTITY IN THE ITUNES COMPANY AND BUSINESSES OUTSIDE THAT REGULATE THEIR BUSINESS UNTIL THIS HAS RESOLVED IN MY FAVOR AS I AM THE ONE WHO HAS BEEN VICTIMIZED BY A COMPANY I INVITED INTO MY TELEPHONE NETWORK IN GOOD FAITH!!!!!!!!!!!!
dawnfromcabot wrote:
ITUNES HAS CHARGED MY DEBIT CARD $99.99 FOR GLOBAL WAR RIOT-SOME GAME I DID NOT KNOW WAS LOADED ON MY OTHER PHONE; HOWEVER, WHEN I PULLED UP THIS APP TO SEE EXACTLY WHAT IT WAS WAS I SURPRISED TO SEE I COULD DOWNLOAD IT FOR 'FREE'. I HAVE CONTACTED ITUNES THROUGH THIS REDICULOUSLY CHICKEN SH_T SYSTEM THEY USE SO THEY DO NOT ACTUALLY HAVE TO HEAR HOW UPSET A PERSON IS NOW THAT THEY CANNOT BUY FOOD FOR THEIR CHILDREN BECAUSE OF A MISTAKE MADE ON ITUNES PART. I DID RECEIVE AN EMAILED RESPONSE FROM STEPHANIE WHO ADVISED THIS WAS PUCHARED ON A PHONE THAT HAS PURCHASED DOWNLOADS IN THE PAST. I WONDER IF SHE THOUGHT TO LOOK AT MY ENTIRE DOWNLOAD HISTORY AND DISCOVER THAT NOTHING HAS EVER BEEN PURCHASED ON MY ITUNE ACCOUNT IN THE AMOUNT REMOTELY CLOSE TO WHAT THEY ARE CHARGING ME NOW. THAT IS BECAUSE I DO TRY TO MONITOR THIS ACCOUNT AND OBVIOUSLY THIS LAST PURCHASE WAS DONE WITHOUT MY KNOWLEDGE UNTIL I CHECKED MY ONLINE BANKING ACCOUNT, WHICH I DO EVERY DAY. TO MAKE MATTERS WORSE THE APP STATES IT IS FREE TO INSTALL WHEN YOU PULL IT UP SO NO ONE HAS CLARIFIED TO MY WHERE THE $99.99 COMES INTO PLAY. I WILL NOT DROP THIS UNTIL MY BACK ACCOUNT HAS BEEN PROPERERLY CREDITED IN THE SAME TIME FRAME IT TOOK YOU TO TAKE MY MONEY. I WILL LAUNCH A COMPLAINT WITH EVERY POSSIBLE ENTITY IN THE ITUNES COMPANY AND BUSINESSES OUTSIDE THAT REGULATE THEIR BUSINESS UNTIL THIS HAS RESOLVED IN MY FAVOR AS I AM THE ONE WHO HAS BEEN VICTIMIZED BY A COMPANY I INVITED INTO MY TELEPHONE NETWORK IN GOOD FAITH!!!!!!!!!!!!
Reading that is giving me a headache, how about normal type. -
Firefox 4.0.1 on Windows 7 Ultimate
With update settings as follows:
"Ask me what I want to do" is checked
Firefox, Add-ons, Search Engines checkboxes are all unchecked
If I choose "Check for Updates" from the Help menu, I am not told what the update is and am not given a choice about downloading it. It automatically downloads the update and then gives me an "Apply" button. As far as I can tell, there is no way to find out the version number for the update before downloading or installing it. A button that is labeled "Check for Updates" should do only that--CHECK, not download.
I want to know what the version information is for the update BEFORE anything is downloaded, so I can choose whether or not I want it. That's the way Firefox 3.x worked.
How can I restore the 3.x behavior regarding updates?Make sure that you do not run Firefox in permanent Private Browsing mode.
*https://support.mozilla.org/kb/Private+Browsing
To see all History and Cookie settings, choose:
*Firefox > Preferences > Privacy, choose the setting <b>Firefox will: Use custom settings for history</b>
*Deselect: [ ] "Always use private browsing mode" -
Firefox is disabling all plugins (including flash) by default and will not let me enable them
I am using Firefox 23 (updated) and the latest flash plugin from Adobe's website. I am trying to access any pages with flash on them, and it says the flash plugin is disabled. When I pull up the plugins page, it says all of my plugins are disabled. If I click on them, I do not get a "Enable" button. I only have a "Remove" button. If I click on "More" and select "Always Activate" at the bottom and then restart the browser, the plugins are still disabled.
I deleted my addons.sqlite & pluginreg.dat as well (per another suggestion on the forum) and restarted -- there is no change.
I am so frustrated. I have used firefox for years, and I have never had the problems I have had with plugins and flash before this year. I am on the verge of going full-time to Chrome (which is NOT having these problems.). Please help me!hello jesabele, if you have a "remove" button next to plugins something fundamentally is wrong (since plugins cannot be removed in firefox, because they are installed on a system level). please try to [[Reset Firefox – easily fix most problems|reset firefox]] and see if this can address the issue...
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All websites work OK through Google Chrome so I am sure this is a Firefox issue. It was fine until yesterday and I have run AVG, Malware and CCleaner with no significant results. It's also a bit odd as Google Chrome doesn't seem to want to let me import my Bookmarks from Firefox either. Any ideas anyone ??
Hey, these are the instructions on how to try safe mode. Please post back with your results.
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
*In Firefox 29.0 and above, click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
*In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on ''Help'' (or click on ''Help'' in the Menu bar, if you don't have a Firefox button) then click on ''Restart with Add-ons Disabled''.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".<br>
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.
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