I use Kapresky Internet Security 2011 and I accidentally downloaded your latest update. This cancelled out Kapersky. When will I get fix so it works again??

Somewhere I hit the download button for the update and when I did, Kaspersky doesn't work when using Firefox/Mozilla. How can I get it back working. Kaspersky has been the best anti-virus, etc., system I have ever had.
Thanx

Upgrade your Kaspersky from 2011 to 2012. Upgrade is free during license period. It means you can activate Kaspersky with same key. Upgrading tips, instruction are can be found here
* http://forum.kaspersky.com/index.php?showtopic=67812
Patch '''h''' for Kaspersky 2012 is currently in beta testing progress and it will be release asap by Kaspersky lab Via database update..you can follow progress here
* http://forum.kaspersky.com/index.php?showtopic=227402 (registration required)
which will eliminate Firefox 9 and 10 compatibility issue
upgrade your browser to Firefox 10
* getfirefox.com

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I just got an iPod shuffle yesterday and I have downloaded the latest update for iTunes (10.7) and when I plugin it in it says that I have not got the correct software for the iPod

I just got an iPod shuffle yesterday and I have downloaded the latest update for iTunes (10.7) and when I plugin it in it says that I have not got the correct software for the iPod

What is the exact error message you are receiving? Have you checked to make sure the connections on each end of the USB cable are nice and snug?
B-rock

Firefox asks me to update to 5.0, but I have rolled back to 4 because Google Toolbar and McAffee, among others are not updated for 5.0. When will the add-ons be updated?

The update for 5.0 came so quickly, that a very large number of the add-ons and extensions I use to keep it safe and operate the way I am used to are not working, the MOST important of these being Google Toolbar and McAfee site advisor. I am already using Chrome for work due to the known issues FireFox has with the Google Toolbar in 4.0, and although I am a HUGE fan of Firefox, this latest update that seems rushed just to meet a deadline set may be the straw the broke the Firefox's back!! Let me know what I can expect going forward

'''The Google Toolbar is no longer supported by Google in Firefox 5 and up''', you may be able to get what you want from it for a limited time, the directions to install the Google Toolbar were posted before Google actually announced dropping support.
*Enable Google Toolbar in Firefox 5<br>http://googlesystem.blogspot.com/2011/06/enable-google-toolbar-in-firefox-5.html
*the-edmeister posted a brief evaluation of the situation<br>https://support.mozilla.com/en-US/questions/841736
Since you are or were working on Google Chrome, you already have a good idea of how you can use your browser without the Google Toolbar.
In any case you can find several alternative solutions, and you can start working on them now, see
* "'''Using Google Toolbar features without toolbars'''" <br>http://kb.mozillazine.org/Using_Google_Toolbar_features_without_toolbars

HT5706 Help!! First of all I am a senior and have no idea what I am doing. Turned on the Apple TV and it said downloading the latest update. It show the apple symbol and below a empty download line. Nothing seems to be happening. Is it downloading?

Help!! First of all I am a senior and have no idea what I am doing. Turned on the Apple tv and it said downloading the lastest -cannot remember the rest.
There was a Apple symbol and a dowmload space under it. Nothing is happening. It has been about 25 minutes. What do I do??

It probably did not turn itself off. It most likely went into "sleep".
Did you try to restart the Apple TV? That is what solved the problem for me.
Go to the main AppleTV menu - you might have to press the Menu button a couple of times to get there - select Settings, then Select General, scroll down to Restart and select that.
As long as you don't have a "Do not unplug" message on your screen, unplugging the power cable, waiting a minute, then plugging it back in should accomplish the same thing. I always prefer using the menu method over unplugging.
If that doesn't work, I fear you might have to contact Apple. They will likely tell you to restore your AppleTV to factory settings. That will be a pain in the neck since they will need to walk you through it. They might do that for you at an Apple store. I'm a senior citizen too, and it's easy for me to look helpless - even though I've worked in computers and networking for a very long time.
Sorry I can't offer any better advice.

TS3297 I DON'T REMEMBER THE ANSWERS TO MY SECURITY QUESTION AND CAN'T DOWNLOAD A MOVIE FROM A NEW DEVICE

I don't remember the answers to my security questons and can't download movies or music on a new device. where can I get or change the security answers?

If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

Am running Firefox 3.6.10. Am having problems with Firefox crashing after upgrading to Kaspersky Internet Security 2011. Anyone else having same problem. Oh, BTW am still using Windows XP operating system.

Am running Firefox 3.6.10. Am having problems with Firefox crashing after upgrading to Kaspersky Internet Security 2011. Anyone else having same problem. Oh, BTW am still using Windows XP operating system.

The latest flash player release is 11,0,1,152.
Can you upgrade to this version and see whether the crash stil exists?
Go to get.adobe.com/flashplayer to download and install flash player.
In case you need direct link to installer/uninstaller, please go to http://forums.adobe.com/message/3952360#3952360 to find them.
saranlee wrote:
My computer crashes repeatedly and I get the message pages are not responding do you want to stop, and/or shockwave is not responding do you want to stop. I have Windows XP Service Pack 3, I am having the same issues whether I use Internet Explorer, Google Chrome, or Mozilla Firefox. My HP Pavilion Desktop has 504 MB of Ram and I am using high speed internet connection. Because it was crashing so much, I used the uninstall program for Flash player to uninstall Flash, I checked my registry and removed anything I saw that was Flash. I then uninstalled Google Chrome and Mozilla Firefox, then I reinstalled the most recent versions from their websites. I did the same for FlashPlayer and Shockwave Flash. I went to the Adobe website and had them check to see if it was working and it shows I have FlashPlayer 10.3.181.36. The page that shows which version of flash player goes with Windows XP states that I should have 10.3.181.34 (This is what I thought I had before I updated, I was having the same problems). When I went into my computer to see what version I have, it shows 11.5.9.620 Activex and both Flash Player and Flash Player Object is listed as 10.3.181.34. My firewall for Windows is set to medium. I also am running Norton Internet Security. It takes anywhere from 3-6minutes for some of my games to load, and I have to refresh at least 3-4 times in order to play. When I do start to play it freezes frequently and I use escape to free it up. This has been going on for a month. I have no idea what to do. I am not very computer savy and I have been learning as I go.

Why i can use my norton internet security 2011 toolbar in firefox 4 beta9?

i cant use norton internet security in web when i use firefox 4.

I spoke to Norton today and according to them they are working on getting the Phishing Protection bar and other things working on Firefox 4.

When I try to download the latest version of iTunes on my iPod Classic I get the message that "iTunes has an invalid signature" and that "Content was blocked because it was not signed by a valid security certificate. Anyone know how to fix this?

When I try to download the latest version of iTunes from apple.com, I get the message "Content was blocked because it was not signed by a valid security certificate."When I open iTunes and try to download the latest version there, I get the message "iTunes has an invalid signature. The download has been removed." I have also gotten an Internet Script Error stating that an error has occured in Line 0, Char O and that "Access is denied to images.apple.com/global/scripts/lib/iepngfix.htc." This problem has never occurred with earlier versions of ITunes. Anyone know how to fix this problem?

Are you downloading iTunes form an Apple website or somewhere else? If the answer is somewhere else, try downloading it from Apple. Click on iTunes in the black menu bar above and go from there.
Let us know what happens.

My account is locked, i cant remember my security question, and I accidentally entered my itunes card in here instead of my other account, so can someone from apple help me out and fix my account

my account is locked, i cant remember my security question, and I accidentally entered my itunes card in here instead of my other account, so can someone from apple help me out and fix my account (and no, i dont have any rescue email address or whatsoever)
please help me because i dont to waste money for nothing

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

Im using window vista and i've downloaded the new update but cant find it anywhere on my laptop?

im using window vista and i've downloaded the new update but cant find it anywhere on my laptop?

I have already tried removing firefox from my firewall. Even when I do that, my firewall doesn't detect firefox and prompt me to add it. And when I manually add it, it still doesn't work anyways. I've already tried the link as well, but it has been unhelpful. :/
I'm not sure if it matters, but a few weeks before this, I did download Microsoft Security Essentials.

When I enter a web address, hitting enter does not bring it up. I have to use my mouse and click "go to address" arrow. This only recently started. How do I fix this?

when I enter a web address, hitting enter does not bring it up. I have to use my mouse and click "go to address" arrow. This only recently started. How do I fix this?
When I open firefox my home page comes right up, but, anything I enter after that does not open by hitting enter.
Please advice,
Anita

Probably caused by an extension that you have installed. <br />
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

Can't remember my security questions and can't access my back up email address is there a way of getting the information sent to another email?

Can't remember my security questions and can't access my back up email address is there a way of getting the information sent to another email?

No. You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103501)

When will there be fix for AirPrint in Yosemite? I cannot use my HP printer. I have uninstalled/resinstalled everything you can think of. I have deleted and added my printer more time than I can count. I have checked for updates. Nothing has worked.

When will there be fix for AirPrint? Since upgrading to Yosemite I cannot print from my MacBook Air which I use mostly. (I can print from the my old 2005 G5 desktop and iPad2 just fine on the same network.) I could print just fine when I had Mavericks. I have tried EVERYTHING under the sun: resetting print system, deleting and adding the printer, checking for updates, uninstalling and reinstalling printer software and folders, turning off modem, router etc. NOTHING works.
The laptop shows that it is printing but nothing happens. Then it says it cannot locate the printer or there is a broken pipe. But it does tell me that I have a low level in one of the ink cartridges (which is true.)
Help! I have warned everyone I know not to upgrade. Is there a way to go back to Mavericks?
MacBook Air (mid 2012), OS 10.10, HP Officejet 7500a

This is what appeared on Console:
11/12/14 12:42:32.558 PM com.apple.preference.printfax.remoteservice[3099]: <NSViewServiceMarshal: 0x7fa398514bd0> failed to complete rights grant 6B212CA9-7872-4726-BA05-68BD5C994479 due to 3
timestamp: 12:42:32.557 Wednesday 12 November 2014
process/thread/queue: com.apple.preference.printfax.remoteservice (3099) / 0x7fff78cb4300 / com.apple.main-thread
code: line 834 of /SourceCache/ViewBridge/ViewBridge-99/NSViewServiceMarshal.m in -[NSViewServiceMarshal invalidateWindowRights]
#exceptions
11/12/14 12:42:32.598 PM com.apple.xpc.launchd[1]: (com.apple.preference.printfax.remoteservice[3099]) Service exited due to signal: Killed: 9
11/12/14 12:42:37.845 PM com.apple.appkit.xpc.openAndSavePanelService[3298]: assertion failed: 14A389: libxpc.dylib + 97940 [9437C02E-A07B-38C8-91CB-299FAA63083D]: 0x89
11/12/14 12:42:37.879 PM sandboxd[246]: ([3295]) Pages(3295) deny file-read-data /Users/Mom/Downloads/CONM 136 - Study Guide Test 3 (2014).docx
11/12/14 12:42:37.971 PM sandboxd[246]: ([3295]) Pages(3295) deny file-read-data /Users/Mom/Downloads/12%20angry%20men.docx
11/12/14 12:42:38.033 PM sandboxd[246]: ([3295]) Pages(3295) deny file-read-data /Users/Mom/Downloads/Quiz%20#2.docx
11/12/14 12:42:39.712 PM sandboxd[246]: ([3295]) Pages(3295) deny file-read-data /Users/Mom/Downloads/12%20angry%20men.docx
11/12/14 12:42:39.000 PM kernel[0]: Sandbox: Pages(3295) deny file-read-data /Users/Mom/Downloads/Quiz%20#2.docx
11/12/14 12:42:39.748 PM sandboxd[246]: ([3295]) Pages(3295) deny file-read-data /Users/Mom/Downloads/12%20angry%20men.docx
11/12/14 12:42:39.850 PM sandboxd[246]: ([3295]) Pages(3295) deny file-read-data /Users/Mom/Downloads/12%20angry%20men.docx
11/12/14 12:42:39.874 PM sandboxd[246]: ([3295]) Pages(3295) deny file-read-data /Users/Mom/Downloads/Quiz%20#2.docx
11/12/14 12:42:39.945 PM sandboxd[246]: ([3295]) Pages(3295) deny file-read-data /Users/Mom/Downloads/Quiz%20#2.docx
11/12/14 12:42:41.000 PM kernel[0]: Sandbox: storeuid(3051) deny mach-lookup com.apple.dock.server
11/12/14 12:42:48.968 PM WindowServer[132]: WSGetSurfaceInWindow : Invalid surface 702894100 for window 1378
11/12/14 12:42:48.968 PM WindowServer[132]: WSGetSurfaceInWindow : Invalid surface 702894100 for window 1378
11/12/14 12:43:17.000 PM kernel[0]: Sandbox: storeuid(3051) deny mach-lookup com.apple.dock.server
11/12/14 12:43:23.225 PM com.apple.xpc.launchd[1]: (com.apple.quicklook[3316]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
11/12/14 12:43:24.355 PM WindowServer[132]: disable_update_timeout: UI updates were forcibly disabled by application "PrinterProxy" for over 1.00 seconds. Server has re-enabled them.
11/12/14 12:43:24.946 PM WindowServer[132]: common_reenable_update: UI updates were finally reenabled by application "PrinterProxy" after 1.59 seconds (server forcibly re-enabled them after 1.00 seconds)
11/12/14 12:43:34.503 PM mdworker[3319]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"
11/12/14 12:43:34.514 PM mdworker[3320]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"
11/12/14 12:43:34.604 PM mdworker[3318]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"
11/12/14 12:44:38.628 PM sandboxd[246]: ([3051]) storeuid(3051) deny mach-lookup com.apple.dock.server
11/12/14 12:44:41.384 PM locationd[63]: Location icon should now be in state 'Active'
11/12/14 12:44:44.653 PM sandboxd[246]: ([375]) com.apple.metada(375) deny mach-lookup com.apple.cfnetwork.cfnetworkagent
11/12/14 12:44:44.793 PM sandboxd[246]: ([375]) com.apple.metada(375) deny mach-lookup com.apple.cfnetwork.cfnetworkagent
11/12/14 12:44:45.149 PM sandboxd[246]: ([375]) com.apple.metada(375) deny mach-lookup com.apple.cfnetwork.cfnetworkagent
11/12/14 12:44:56.515 PM Console[3327]: Failed to connect (_consoleX) outlet from (NSApplication) to (ConsoleX): missing setter or instance variable
11/12/14 12:44:56.641 PM locationd[63]: Location icon should now be in state 'Inactive'
11/12/14 12:44:56.834 PM sandboxd[246]: ([3051]) storeuid(3051) deny mach-lookup com.apple.dock.server
Not sure what any of this means.

HT4914 if you use iTunes match in order to create space and remove music from your hard drive, does that happen automatically when you subscribe and upload your music or is there another step to remove the music from your hard drive once you've uploaded t

if you use iTunes match in order to create space and remove music from your hard drive, does that happen automatically when you subscribe and upload your music or is there another step to remove the music from your hard drive once you've uploaded to iTunes match?

Welcome to the Apple Community.
iTunes match won't automatically remove content from your computer, if you want to do that you will need to do it manually yourself.

My ipad has a password that I can't remember and it's not connected to the internet, so my computer won't recognize it and I know that when all get this figured out that it will be set back to factory state but how do I get it there

My ipad has a password that I can't remember and it's not connected to the internet, so my computer won't recognize it and I know that when all get this figured out that it will be set back to factory state but how do I get it there

If you've forgotten the passcode to unlock your iPad then there are instructions on this page for how to reset the iPad (your iPad doesn't need to be connected to the internet) : http://support.apple.com/kb/HT1212
If your computer's iTunes isnt recognising the iPad when you connect it then have you got a recent version of iTunes installed on your computer ? There are also troubleshooting pages for a device not showing in iTunes on these pages :
PC : http://support.apple.com/kb/TS1538
Mac : http://support.apple.com/kb/TS1591

I use Kapresky Internet Security 2011 and I accidentally downloaded your latest update. This cancelled out Kapersky. When will I get fix so it works again??

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