I use mymsn page and when upgrading to Firefox 4 the changes went away and I can not make changes to the stocks area or see my emails. How do I fix that?

Mymsn has areas that allow you to list your stocks and also an area that allows you to see what emails you have waiting to be read. Both of these areas went away when I upgraded to Firefox 4 last week. When clicking on the menu area to make changes, nothing happens. How do I get back the information that was in these areas? Also the customize button does not work.

Do you have Adblock Plus installed? If you do, disable on the page where you normally see your stock info. I've uploaded an image of what happens on another site where ABP is enabled. The Global News image disappears with ABP enabled even though it's not an ad.
If that doesn't work, try running Firefox in [[Safe Mode]]. If it works correctly in that configuration, then one of your add-ons is the culprit.

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I forgot to answer two security questions, and I can not make purchases in app store

I forgot to answer two security questions, and I can not make purchases in app store

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

TS1368 I am using iPad 3 and I can not connect to iTunes Store,if I want to download it say you can not connect

My question has not be answers yet,I am using iPad 3 and I can not get to connect to iTunes Store to download anything.

The iPad Screen is almost square, HD TVs are rectangular so will never be full screen. When watching movies, the movies native aspect ratio will be used rather than the iPads screen aspect ratio so will look full screen if the movie is full screen, but most likely will be seen in wide screen letter box format. with black bars across the top and bottom as that what most movies from iTunes are in, format wise

TS1424 I have an ipad and an iphone on two seperate itunes account and i can not make an itunes purchase on either device. I keep getting asked for answers to the securtity question which i never answered in the first place! How do i fix this?

I have two seperate itunes accounts on two seperate devices and i can not make an itunes purchase on either one. When signing into the account it ask for the answer to security questions. I have NEVER answered a security question for these accounts. Each time it is a different set of questions. This has only happend since the original devices have been replaced/upgraded. How do I fix this? There is money in each account and both have recieved itunes giftcards for christmas that they are unable to use!

sailsalot wrote:
I have a new ipad and have used the community to answer questions for myself. Your help has been great! I don't know how you got my sailsalot name from my Skype account but I signed in with you as "gags76" and got help with my new ipad. I discovered I used a different Apple id and password on my ipad from my computer (imac) and changed that. My e-mail is Could you email me if there is something I should do at my end. I have to use itunes to sync with my ipad so I have been going back and forth between the two. Should I sign in with my proper Apple id on my ipad?
Yes

HT4628 some times my internet connection will say it has timed out and I can not connect. but my friends mac never has a problem. How can I fix this?

some times my internet connection will say it has timed out and I can not connect. but my friends mac never has a problem. How can I fix this?

Just confirming, when you have the trouble, the wifi icon is grayed-out or has all bars showing? I believe you are saying that is is grayed-out - not connected to your wireless router.
I have a Mini that started to lose connection to the Internet after the 10.7.3 update but still showed the wireless as connected. If I pinged the wireless router, I would get a quarter of the packets failing to return. The router was a Netgear that supported 802.11N connections. As a test, I set it to 802.11G (54MBps) maximum and the Mini worked fine for a week - no dropouts. And for the other devices that did support 802.11N, while there was a noticeable delay with downloads and pages loading, they still worked.
As another test, I changed the Netgear router to a Billion 802.11N model and the Mini has not had a problems since. (It is still using 802.11g). So it could be your router that is causing trouble for your Mac.
Have a look at some of the More Like This postings in the right column. There has been a number of Mac owners experiencing wifi connection issues and some very good suggestions as to how to resolve their issue.

I recently installed CS4, and I can not make a connection to my website. Message an FTP error occurred and cannot make a connection to host. The remote host cannot be found.

I recently installed CS4, and I can not make a connection to my website. Message an FTP error occurred and cannot make a connection to host. The remote host cannot be found.

Open up your site definition (double-click on the site name in the File panel or choose Site > Manage Sites > Edit) and go to the Remote Info category. There, click Use Firewall (if it isn't already selected) - press Test to try the default firewall settings. If that doesn't work, click Firewall Settings. You'll see two relevant settings about 2/3 down - Firewall host and Firewall port. If Firewall port is 21, there probably is something blocking the port.
On Windows XP, you may have the Windows Firewall installed and blocking. Here's how you get to it:
To open Windows Firewall
1.
Click Start and then click Control Panel.
2.
In the control panel, click Windows Security Center.
3.
Click Windows Firewall.
Once you have that open, you'll need to set Dreamweaver as an exception to blocking:
On the Exceptions tab, click Add Program.
In the list of programs, click the name of the program (Dreamweaver) that you want to add, and then click OK. If the name of your program is not in the list of programs, click Browse to locate the Dreamweaver.exe in the Program Files folder and then click OK.
Hope this helps - Joe
Joseph Lowery
Author, Dreamweaver CS4 Bible

My serial number is "not valid for subscription products", but of course it should be. how do I fix that?

my serial number is "not valid for subscription products", but of course it should be. how do I fix that?

Hello,
general informations you will find there: https://www.adobe.com/account.html and this brandnew website: Serial number and activation support.
In case you bought your program from these firms like Amazon this "serial number" obtained from them is not a serial number, only a code with which you can request a serial number from Adobe.
The following part, so I just see at least ceased to exist on my Adobe website, everything plays out in the link from above. I let it there as an info:
Here you have to go through your "Adobe Store", and look for the button "Serial Number Request". Fill in the form and, after a while you will get a "real" serial number.
Hans-Günter

TS3988 When i update my iphone to ios 6.1.3 I can not restore my data neither from icloud nor from my device.How can I restore again. I do not have any backups except the one on icloud.

When i update my iphone to ios 6.1.3 I can not restore my data neither from icloud nor from my device.How can I restore again. I do not have any backups except the one on icloud.

What happens when you try to restore from icloud?
instructions here, under line "restore from icloud."
iOS: How to back up and restore your content - Support - Apple

I'm using iphone 4S, and I can not open PDF file only from my husband email that using Mic outlook. It was very weird because I can received other email with pdf file from other people. can someone help.

I'm using iphone 4S and ipad mini, and I can not open PDF file only from my husband email that using Mic outlook. It was very weird because I can received other email with pdf file from other people. Can someone help...
Thanks in advance

Hi Eidda,
This may because the attachment is a winmail.dat file. I would recommend taking a look at the article below for more information. Note: the article is written for OS X mail, but does also apply to this situation.
Mac OS X Mail: What is a winmail.dat attachment?
http://support.apple.com/kb/HT2614
-Griff W.

I downloaded an album but some of the songs downloaded only half way. How do I fix that problem

I bought an album yesterday and when I went to play it today I found that some of the tracks were only playing half way and the other half was blank. How do I fix that?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

Firefox won't open at all, and when I try to use the 'run' feature, it says the file has been moved, etc. I use Windows 8 and I can not lose my bookmarks. Help?

Firefox has been working great on my computer for months, and then all the sudden it wouldn't load any pages. So naturally I restarted my computer, but when it restarted Firefox wouldn't open at all. The icon glows for a bit like normal, then it fades and never actually opens. When I try to use the 'run' command, I get this error:
"C:\Program Files\Mozilla Firefox\ refers to a location that is unavailable. It could be on a hard drive on this computer, or on a network. Check to make sure that the disk is properly inserted, or that you are connected to the Internet or your network, and then try again. If it still cannot be located, the information might have been moved to a different location."
I also tried the same for the file in the x86 folder but it gave the same error, and I went and looked for the files in the location given and they were there.
Firefox didn't crash, so there aren't any other error messages I can give you.
The things I had bookmarked are really important, I can not lose those, but other than that I'm fine with anything else needing to re-installed, etc.
Help please?

But I can't... find... it... It's not there.
Unless you're talking about the entire Mozilla Firefox folder (which isn't what the thing you copied says,) there is no installation folder.

When I try to import video frames to layers in Photoshop CS6 all I get is a solid green screen where the video preview, and the layers are supposed to be. How do I fix this?

I am using a Mac OS, and even if I select a random chuck of video and convert it to layers the layers from that are still the solid green image; not the video.

Are you trying to import a silent MP4? I had the same problem, when when I switched it to an MP4 with sound - I don't know why, but it worked.

HT203175 I installed the latest version of iTunes, 10.7?, and my Vista computer won't open it due to a DEP problem. How do I fix that?

I installed a new version of iTunes on my Vista comuter and iTunes will not open due to a Data Execution Prevention issue. How cam I fix this?

I just got off the phone with senior level support at apple. There are two things she had me do to fix this problem.
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I buy one used iphone 4 and i can not activated

I have bought via internet (Greek website) a used iphone 4.
I can not activate the phone because it is locked with another ID ..
The seller does not communicate and seem reluctant to answer me
what to do ???

It's activation locked. If you can't get your money back, turn it over to the police.
<Edited By Host>

When I open Firefox, all the letters are scrambled up together so I can't read them. The pictures are intact.

I have to use a different browser (Opera) because I can't figure out anything on Firefox. I used it before, and it worked fine, but suddenly started scrambling all the words so I uninstalled it and reinstalled it, and that didn't help.

Sometimes Firefox is incompatible with your graphics card/chipset driver software, which can manifest itself in strange display glitches. Could you try running Firefox in its Safe Mode? That's a standard diagnostic tool to disable the hardware acceleration features, and also deactivate extensions and some advanced features of Firefox. More info: [[Troubleshoot Firefox issues using Safe Mode]].
You can hold down the Shift key when launching Firefox to try that. (Note: if Firefox is already running, you can use Alt+f to drop down the File menu then X to exit.)
A small dialog ''should'' appear. Click "Start in Safe Mode" (''not'' Reset).
Any difference?
Also, you can try pressing Ctrl+0 (that's a zero) to reset the zoom level on the current page in case zoom is a factor.

I use mymsn page and when upgrading to Firefox 4 the changes went away and I can not make changes to the stocks area or see my emails. How do I fix that?

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