I use XP and Outlook version11. When I receive a link in an emai it takes me to Explorer, not Firefox. How can I fix this?

Links to websites in emails take me to Windows Explorer, not Mozilla. Is this changeable and how?

I think you meant to say, Links always take you into Internet Explorer, not Windows Explorer (that is the file manager, it is not a real browser). This is a Windows setting - Mozilla cannot make Outlook to behave, but Windows can. But first, open your Mozilla browser on any old website, and have Internet Explorer closed. Next, open Add or Remove Programs (it is opened from its item in Windows Control Panel - if the W.C.P. is not in your START-button menu, open the Control Panel via My Computer) and look for the left-side menu bar. Left-click on the icon marked "Set Program Access and Defaults." Left-click the "Custom" radiobutton, and it will show you the list of Defaults that Microsoft has already set for you, or maybe you will need to click on the little double-down arrow at upper right, to see the list. [Microsoft always has it set to Internet Explorer, for the browser.] You want to change that, so, if Mozilla or Firefox be shown here, select its radiobutton; if not shown, select the radiobutton for the "current Web browser." Leave the checkmark in the checkbox for Internet Explorer - you might need to run it in event Mozilla crashes or comes down with a virus - some time in the future. You can also review the other settings there, and fix them the way you want them. Happy browsing!

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I list books on Amazon when on IE my condition notes were always saved & I could pick any one but when using firefox they not saved how can I fix this?

I list books on Amazon when on IE my condition notes were always saved & I could pick any one but when using firefox they not saved how can I fix this?

Clear the cache and the cookies from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
Make sure that you aren't blocking cookies.
*http://kb.mozillazine.org/Cookies
*https://support.mozilla.org/kb/Deleting+cookies
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

I put songs onto my IPhone 4, and they show up under the "On This Phone" section in itunes, but when I go to play the songs on my phone, they aren't there. How can I fix this?

I put songs onto my IPhone 4, and they show up under the "On This Phone" section in itunes, but when I go to play the songs on my phone, they aren't there. How can I fix this?

When you look at your iPhone, are you looking in the Music app or in the iTunes app? Be sure you are looking in the Music app, and look in the Songs category. If your songs are not here, you may want to try syncing your information again through iTunes. To do this, uncheck "Sync Music" and then click apply or sync in the bottom right corner of iTunes, and then recheck "Sync Music" and then click apply or sync again.
I hope this helps!

My MacBook will not turn on unless it's connected to a charger. However, when it's on and charging, it says that it has 0% battery life despite the green light on the charger. How can I fix this?

My MacBook will not turn on unless it's connected to a charger/power source. However, when it is on and charging, it says that it has 0% battery life despite the green light on the charger. How can I fix this?

Your battery has reached the end of its life. If you have a MacBook with the removable battery you can get a new third party battery fairly cheap on eBay.
Black Batteries http://shop.ebay.com/i.html?_nkw=macbook+black+battery&_sacat=0&LH_BIN=1&_sop=12 &_dmpt=Laptop_Batteries&_odkw=macbook+white+battery&_osacat=0&_trksid=p3286.c0. m 270.l1313
White Batteries http://shop.ebay.com/i.html?_nkw=macbook+white+battery&_sacat=0&LH_BIN=1&_sop=12 &_dmpt=Laptop_Batteries&_odkw=macbook+black+battery&_osacat=0&_trksid=p3286.c0. m 270.l1313
Or for $129 from Apple http://store.apple.com/us/product/MA566LL/A?mco=MTY3ODQ5OTY

After upgrading my iPhone 4S to iOS6, my Find My Friends app no longer links to my Contacts and does not show contact names. It only shows e-mail addresses and does not link up to the corresponding email address in my Contacts. How can I fix this?

After upgrading my iPhone 4S to iOS6, my Find My Friends app no longer links to my Contacts and does not show contact names. It only shows e-mail addresses and does not link up to the corresponding email address in my Contacts. How can I fix this?

I am also having problems with a site I am building. No matter what websafe font I use it displays as New Times Roman in FireFox. The correct fonts show in both IE9 and Chrome.
In addition, text shifts in FireFox. I have to position other text objects farther and farther apart as I go down the page or they start to overlap. Nav buttons and other images also have to be positioned in the wrong place for them to be in the correct place when the page is opened in FireFox. FireFox should display pages correctly by default. I can't expect th average user to have to tweek his/her settings to display my site.
I have been recommending FireFox on my website as the best browser. I might have to change that and abandon FireFox myself.

When I burn a disk from my playlist the songs are out of order. How can I fix this? Thanks!

When I burn a disk from my playlist the songs are out of order. How can I fix this? Thanks!

I'm not 100% sure but I think you create your play order manually then select the playlist, right click it (or use ctrl+click) & select "Copy to play order".
I think when you burn that playlist it should obey that order, it has been so long since I made a mix CD that I'm not certain, good luck.

I've bought and downloaded music from itunes, but the ends of almost all my songs are cut off and will not play, how can I fix this?

I've bought and downloaded music from itunes, but the ends of almost all my songs are cut off and will not play, how can I fix this? Most of the music cuts off abouthalf way through the song, then it skips to the next one. Itunes also says I have not purchased the album though it is listed under my purchased albums. It's incrediabley frustrating, please help.

go to the itunes store. select more in the bottom right select purchased. then press the cloud icon to DL striaght to the phone. Id use wifi. you can also DL into computer then synv over to phone.

My iphone5 thinks that my headphones are plugged in even when they're not. How can I fix this?

My iphone5 thinks that my headphones are plugged in even when they're not. How can I fix this?

Try inserting and removing headphones in succession 6-7 times.
If this does not work, take it to an Apple Store or Apple Authorized Service Provider and have them evaluate it.

I have a problem with my ipad. I can make online documentation before but when I updated my iOS, I can't longer make notes. How can I fix this problem?

I have a problem with my ipad. Before I can make online documentation but when I updated my iOS, I can no longer make notes. How can I fix this?

What does "online documentation" mean exactly? Are you using the Notes app to try to create notes in iCloud, for example?
If so, that should still work in iOS 7.1.
If not, please tell us specific symptoms of what is (or is not) happening.

When I connect my iPhone 4s to the computer, it says "USB device not recognized" , how do I fix this?

When I connect my iPhone 4s to the computer, it says "USB device not recognized" , how do I fix this?

Look to the right in the MORE LIKE THIS box.

My ipods frozen on the white apple and black background page. I've tried resetting with the hold button, but nothing's changed. How can I fix this!?

My ipods frozen on the white apple and black background page. I've tried resetting with the hold button, but nothing's changed. How can I fix this!?

Try this...
Restarting your device
1) Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
2) Press and hold the Sleep/Wake button until the Apple logo appears.
Follow these steps to reset your device
Note: Reset your device only if it is no longer responding and the steps above do not work.
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
Restart / Reset
http://support.apple.com/kb/ht1430

Speaker on phone calls will not work, how can I fix this? I have already done system restart and reset to manufature default.

speaker on phone calls will not work, how can I fix this? I have already done system restart and reset to manufature default. I also have no voice with Safari or any other apps including music!

If your speaker is broken, then you may need to get a repair done.
Are you unable to hear anything at all, or is it just one speaker in particular?
If it is just one speaker, where's it located?

HT6115 When I upgrade to 3.7.2, ARD forgets the serial number. Why? How can I fix this?

When I upgrade to 3.7.2, ARD forgets the serial number. Why?
How can I fix this?
Thanks,

What is your previous product. The order page indicates either 9 or X std as qualifying products. Not sure why pro is in included, but not sure what your issue is.

Why can I not attach a document to an email? Every time I want to send an email with a document attached to it, an error notice pops out. It tell me that the file is being used even when it is not. How can I fix this issue?

Why can I not attach a document to an email? Every time I want to send an email with a document attached to it, an error notice pops out. It tells me that the file is being used even when iall other programs are closed. How can I fix this issue?

Thanks Jeff, I was not aware that a template could be multi-page. (All the existing templates were 1 page)
But it worked, saving me some steps. When I was finished I renamed the document, and locked it.
Then tried to save it but could not because it was locked. I closed it, went to my Spread Sheet Folder ,
to find it, it was not there. The Finder could not find it either.
So I start over again.
I opened up Numbers and it showed my personal Numbers template folder, it contained both my new
original 4 page template and the vanished saved document!
I tried to delete the template containing these document data and could not - I had to go to the Library/Application Support/Numbers to physically remove it from this folder. Then I started over again. I Finally found out how to make it work: I can now "save as", and then lock, and it will go to place where I want it to be saved and locked.
The secret is: Click on the document title in the menu bar, and it opens up "Save as...", which works the same as in OS 10.4.11, and you can pick the place you want for saving. Once done that, you can then lock the document in the same pull down menu, and then close it.
I also found later that I can delete a template from its folder, by letting Numbers open the templates,
clicking on the one I want to remove, then go to the "Numbers Menu/File/Move to...", select "Desktop"
and from there the selected template can then be thrown into the Trash from there.
It appears now that the real fault of the Numbers software is that the "Save as" command is not available in the "Edit" or "File" pull-down menus, but hidden behind the title of the document.

When using Foxfire I keep getting "not responding", how can I fix this?

When using foxfire I keep getting "not responding" How can I correct this?

If this is happening with one or two specific sites, those site may have been hacked, or they may simply be bad sites.
If it's happening with a larger number of sites, and with sites that are legit (like Google, Yahoo, Facebook, etc), then it's likely that your wireless router has been hacked. See:
How to manage a hacked wireless router
(Fair disclosure: The Safe Mac is my site, and contains a Donate button, so I may receive compensation for providing links to The Safe Mac. Donations are not required.)

I use XP and Outlook version11. When I receive a link in an emai it takes me to Explorer, not Firefox. How can I fix this?

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