I used a $15 dollar gift card, but for some reason i can't buy anything

I redeemed it, and it says $15 on the top side of my itunes screen, but everytime i try to update my ipod touch to the lastest software for $9.99, it never works. I clicked buy now, and put in all my info, but i dont have a credit card or nothing, so i clicked "none" for payment method, but what about my gift card? How do I use my gift card money?

A 'tax ruling' is just another name for law, right?
Without getting into splitting hairs, no, not necessarily. For instance, a ruling from the Canada Revenue Agency about how a software sale would have to be accounted for buy Apple and how it would affect corporate taxes would not be an explicit law and would explain why no one can provide a pointer to such a law since such a ruling would likely be an internal procedural matter and hence not published in any easily-accessible venue. That's sort of what little information has come out is pointing to, but again I don't know for sure.. Apple clearly feels they have reasons for the policy, though; if it were just being difficult, they'd have the same policy everywhere, so something in Canadian law, tax regulations, etc. is driving it. But to us end users, the reason really doesn't matter.
They could at least they refund the money for customers who were expecting to buy apps..
I would agree that if the restriction isn't printed on the gift card itself or otherwise made clear at the point of purchase, a refund would be in order. But Apple doesn't ask my opinion, and since they put the restriction in the iTunes Store terms of sale (to which we all technically agree when we create our accounts, though few people ever read the agreement), I think such a refund is highly unlikely.

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  • HT1904 I have serious problems with the payment type. I always use a prepaid Visa card but the late days I can't buy anything because the card is now unacceptable! Can you please help me?

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  • I used a 25 dollar gift card on my account and I spent it all and now I can't even download free apps is there a way to fix this?

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  • Hi I have an iTunes account with my uk debit card but am currently in Australia, can I buy and use an iTunes/app store gift card in AU$ or am I only allowed to acces the store in gbp£ ?

    Hi I have an iTunes account with my uk debit card but am currently in Australia, can I buy and use an iTunes/app store gift card in AU$ or am I only allowed to acces the store in gbp£ ? Cheers

    I had the same error when trying to update my apps on my ipod touch. I tried to input my security code numerous times to no avail. I also made sure my billing address was the same as what my bank had on file. To fix the issue I went into iTunes, logged onto the iTunes store, went to account settings and reviewed my recent purchases. Turned out that I had made a recent purchase and didn't have enough money left on my credit card to pay for it at the time. I paid off the credit card, and then input my security code once more and now it works fine. I've heard that some debit or pay as you go credit cards require a minimum balance, so make sure you have at least that amount in your account.

  • I was initially in the UK apps store and i switched to the USA apps store with an itunes gift card..since then i cannot see my previous purchases in the UK store,, now i'm back in the UK and want to switch back using a £15 itunes gift card but can't..HELP

    I was initially in the UK apps store and i switched to the USA apps store with a $15 itunes gift card because my credit card from the UK expired..since the switch i couldn't find my previous purchases in the UK store,, now i'm back in the UK and want to switch back using a £15 itunes gift card but whenever i try to switch, itunes tells me i still have credit on my existing US gift card, meanwhile i only have $0.22 which can't buy anything at the apps store..how dow i clear up the balance and switch to the UK apps store...HELP!!!

    You might just have to contact Apple and ask them to remove it (losing it). Usually people clear a balance by buying one song and having the exact remainder charged  to their credit card, but if you don't have a US credit card you cannot do that.
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