I used a clorox wipe to clean my macbook keyboard and some of the keys stopped working. I tried restarting and then all the keys stopped working. Now it won't turn on. I took the battery out and flipped it upside down to let it dry. help! what do I do?

It really wasn't that much liquid but now I'm freaking out. I've always used clorox wipes and this has never happened to me. I'm going to leave it for a few days to dry just so I don't mess it up anymore. I'm debating putting it in rice. I just can't believe that small amount of liquid could ruin my macbook

I just can't believe that small amount of liquid could ruin my macbook
The traces (copper connections) on the logic boards are pretty close together. It wouldn't take much to short two critical points out.
I hope putting it away for a few days (maybe in the warm sun) works for you. Because that is all I would have suggested.

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My MacBook Pro 2009 won't turn on. It suddenly won't charge and when it did I shut it down and now it won't turn back on. Charging shows green and the green little dots are showing on the side. I tried smc reset, command p r, what else?

My MacBook Pro 2009 won't turn on. It suddenly won't charge and when it did, I shut it down and now it won't turn back on. Charging shows green and the green little dots are showing on the side. I tried smc reset, command+p+r. Any other suggestions before i take it to apple service center?

A four year battery could be dead. I'd contact an Apple Service Center.

I have just updated my phone and now it won't turn back on. The display is currently black with the apple logo and a lot of sentences in white writing at the top all starting [NAND]????? what can i do to fix this?

I have just downloaded the new update and now my phone wont turn back on. The screen is blank with this across the top on the page:
[NAND]_findflashmediaandkeepout:601 physical nand blcok offset1......... (several more sentences similar to this saying error etc)
This happened before when the battery went dead and i plugged it in to charge, but started working again after a while. This time however its not doing anything.
HELP!

Might be hardware failure. Take the iPhone to the nearest Apple store
for evaluation. Make a Genius Bar appointment to avoid delay at the store.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/

So I stuck a key into one of the USB ports and then a message came up and it crashed straight away and now it won't turn back on.(the message was to do with the USB port taking to much power when there wasn't anything besides the key) help?

Please help! My mac is about 6 months old and I was just playing with my keys and stuck it in the USB port and then it crashed and won't turn on, it's not picking up the charger (the little led light isn't on) and pressing the power button does absolutely nothing

Don't be so surprised, people have stuck worse things in worse places before and it was on purpose
+1
How am I meant to get the the apple menu if the laptop won't then on
Reset the SMC first. If this doesn't work, reset PRAM. Move down troubleshoot with links below. First, SMC reset for MBP models 2009 and later:
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
Intel-based Macs: Resetting the System Management Controller (SMC)
Resetting your Mac's PRAM and NVRAM
Resolve startup issues and perform disk maintenance with Disk
Troubleshooting: My computer won't turn on

I reseted all contents and settings from my ipad and now it won't turn on, i get the apple logo but it won't open at all, help plz

I reset all contents and settings on my ipad and it won't turn on, when i try to open it the apple logo appears and then nothing happens

Hi how did you resolve this problem

I have tried to download the iOS 6.1 on to my ipod touch 8GB, but now it won't turn on. it shows the apple sign and it goes on and off!

please, can someone tell me what to do?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have an airport express...i set it up some time ago, and it worked fine so long as the green light was on. now all i get is a flashing amber. i have it plugged into the wall, i have a usb cord from printer to airport express...now it won't turn green.

how do i set up this airport express. it worked now doenst. blinking amber light all the time. the note says the
express is not connected to the internet. how do i get it to do so?
thanks
ronnie rogers
[email protected]

If everything seems to be working OK, but the amber light is blinking, this might be a signal that there is an update available for the AirPort Express.
Open AirPort Utility, click Manual Setup, then click directly on the word Status to check for messages.
If the printer is not working, I suggest that you perform a Factory Default Reset to get the Express back to new, out of box settings. Then, you can reconfigure the device again as needed.
Resetting an AirPort Base Station or Time Capsule FAQ

I updated my iPhone 4 to version 7.0.3 and now it won't turn on

I updated my iPhone 4 to version 7.0.3 and now it won't turn on

Are you sure the update is done?
You can try a reset, hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.

My Macbook will not boot the operating system. It just goes to a blue screen after the apple logo and the spinning wheel goes off. I took the battery out and held the on/off button for five seconds and reset the PRAM. I have the old mac os disk.

My macbook will not boot. It goes to a blue screen after the logo and wheel goes off. I have taken the battery out and held the on/off button for five seconds and reset the PRAM. I have the the original os disk but have not put it in for fear of losing un backed op data.
Thanks
Rich

You won't lose any data unless you erase your hard drive.
Put your install DVD into the optical drive and reboot. As soon as you hear the boot chime, hold down the "c"key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it.When it comes up is your Hard Drive in the list on the left?
If it is then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've selected the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions.

HT201401 my iPhone 5 randomly switched itself when somebody was calling me and now won't turn on. it had 90% battery, I've tried factory reset, connecting to iTunes and nothing works. the phone is approx 18 months old so surprise surprise out of warranty.

my iPhone 5 randomly switched itself when somebody was calling me and now won't turn on. it had 90% battery, I've tried factory reset, connecting to iTunes and nothing works. the phone is approx 18 months old so surprise surprise out of warranty.

My 5S just started doing this on Thursday: every fraction of a second or so it oscillates between connecting and disconnecting with the charger (USB or wall, doesn't matter). Since it's still under the limited warrantee, I took it to the local Mac dealer (I live in a small town w/out an Apple store) and they shipped it off. I'm waiting now for the replacement--telephonless, too!
What concerns me is that many people seem to be having this issue.
You were right to be suspicious of the Apple store employees. Once they replicated the behavior that you experienced, they should have immediatly offered to exchange your phone. Anything else, in my opinion, is unacceptable. As long as your phone is still doing it, I'd go back, ask for the manager and tell them to exchange your phone.

My MacBook Pro 13" won't turn on 90% of the time I try to get it running, and when it does turn on, even on a charger, it shuts down if I stop using it for 2 seconds and it won't turn back on. Should I replace the battery?

My MacBook Pro 13" won't turn on 90% of the time I try to get it running, and when it does turn on, even on a charger, it shuts down if I stop using it for 2+ seconds and it won't turn back on. Should I replace the battery? It doesn't hold a charge either...

EmadJamal,
the battery won’t melt because of long connection to the AC charger, although that has the potential of reducing the battery’s life.
Do you have access to a second 60 W AC charger to test with your MacBook Pro, or access to a second 13-inch MacBook Pro against which your AC charger could be tested?

I've never dropped my phone for the 7 months that I've had it but last night I was at a park and when I sat down at a table, my phone as in my pocket and I heard a pop. I took my phone out and the entire screen was cracked. what should I do?

I've never dropped my phone for the 7 months that I've had it but last night I was at a park and when I sat down at a table, my phone as in my pocket and I heard a pop. I took my phone out and the entire screen was cracked. what should I do?

Probably not, since user-caused damage isn't covered by the warranty. But you can take the iPhone to an Apple Store and see if there's anything they can do for you. A phone company store will not service your iPhone at all, to the best of my knowledge.
Regards.

HT5163 I turned my iphone off when visiting the doctor's surgery and now it won't turn back on. It had 73% battery left and I have tried connecting it to my computer with USB but nothing happens. I have taken out and replaced the sim card too. Any sugg

I turned my iphone off when visiting the doctor's surgery and now it won't turn back on. It had 73% battery left and I have tried connecting it to my computer with USB but nothing happens. I have taken out and replaced the sim card too. Any suggestions

If wjosten's tip doesn't work try plugging it into a USB charger (not through your computer), wait about 30 seconds and it should come on. If it doesn't remove the cord from the phone and keep trying this. I've had this same issue and found a combination of the reset & charging cable tends to work. Sometimes it takes about 5 minutes for the phone to respond.
Best of luck.

We have a 2009 white macbook it got to 7% power was shut down wont recharge tried taking the battery out and magsafe nor light on the magsafe

we have a 2009 white macbook it got to 7% power was shut down wont recharge tried taking the battery out and magsafe no light on the magsafe or power on the macbook? do we need a new magsafe or has the battery died?

Hi degsy t,
If you feel you may have potential battery or charger issues with your MacBook, you may find the troubleshooting steps in the following article helpful:
Mac notebooks: All about batteries
http://support.apple.com/kb/ht1446
Regards,
- Brenden

My iPhone 4S was turned off when the battery got empty, and when I put it on the charger it didn't charge at all. I tried restarting it (on/off home button for 10 sec) nothing happened except it kept giving me the "charge battery" on its screen.

Hi! My iPhone 4S was turned off when the battery got empty, and when I put it on the charger it didn't charge at all. I tried restarting it (on/off home button for 10 sec) nothing happened except it kept giving me the "charge battery" on its screen. I tried with different chargers, still dead! What's weirder is that my sister who has iPhone 4 experienced the same today! No we don't live in the same house!! Does anyone have the same problem?
Please apple support do you people have a convincing answer for us? Is there a solution? My phone is only 2 years old and was (2 hours ago), in top condition!!
Please help....

imanfromsweden wrote:
Please apple support do you people have a convincing answer for us? Is there a solution? My phone is only 2 years old and was (2 hours ago), in top condition!!
Please help....
On belhalf of my fellow volunteers, the answer is, "We'll try our best."
My advice is to try not to treat this like it is a paid service provided by compensated professionals. Ask nicely and one of the nice folks here might take some time out of their weekend to offer advice.

I used a clorox wipe to clean my macbook keyboard and some of the keys stopped working. I tried restarting and then all the keys stopped working. Now it won't turn on. I took the battery out and flipped it upside down to let it dry. help! what do I do?

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