I used a code i got with my moive to download the itunes version and i was watching the itunes extras, but now when i click on "play itunes extras" it plays the audio but the only thing it displays is the first frame (the movie is catching fire)

i used a code i got with my moive to download the itunes version and i was watching the itunes extras, but now when i click on "play itunes extras" it plays the audio but the only thing it displays is the first frame (the movie is catching fire) i deleted the movie and reinstalled from my icloud backup and it still does the same thing. The actual movie works fine, its just the itunes extras

Hi there MickeyDresaj,
You may find the troubleshooting steps in the article below helpful.
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
-Griff W. 

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    And the instructons are here: Snow Leopard Clean Install.pdf

  • IPhoto 11 has stopped responding. I was making a slideshow when it froze, I had to force quit to close it down but now when I try to open it starts to try to open but cannot and I can only close it down through force quit.

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    Remember: you always need a back up for any important data on your computer. Always.
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    For new users: Every application on your Mac has an accompanying plist file. It records certain User choices. For instance, in your favourite Word Processor it remembers your choice of Default Font, on your Web Browser is remembers things like your choice of Home Page. It even recalls what windows you had open last if your app allows you to pick up from where you left off last. The iPhoto plist file remembers things like the location of the Library, your choice of background colour, whether you are running a Referenced or Managed Library, what preferences you have for autosplitting events and so on. Trashing the plist file forces the app to generate a new one on the next launch, and this restores things to the Factory Defaults. Hence, if you've changed any of these things you'll need to reset them. If you haven't, then no bother. Trashing the plist file is Mac troubleshooting 101.
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    Regards
    TD

  • HT203433 i got a free app i bought a book inside that app but now when i click on it it tells me it needs to be downloaded where do i click download for it

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    Hi, and welcome to Apple Support Communities.
    Mac OS X 10.5 is not a free download. You have to buy it.
    http://www.amazon.com/Mac-OS-Leopard-10-5-10-51/dp/B0012RAVRC
    Not all iBooks are compatible with Mac OS X 10.5. Check out the system requirements here:
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    Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).
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    *http://kb.mozillazine.org/Profile_backup
    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
    *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

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    please help

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
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    or
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