I used Firefox for months. For the past several weeks it crashes all the time.

I can enter through Safe Mode. I have tried troubleshooting suggestions but have not found anything that works. Can't update plug-ins. Get an error 651 message. Can't update other programs (e.g, Iobit Malware Fighter; Advanced System Care) and can't use other programs (e.g., Skype) because Firefox crashes. I use Google Chrome for Internet searches, email, etc., with no problem, so I am connected. A few days ago, at the-edmeister's suggestion, I found my submitted crash reports and copied the 5 most recent but could not get back to the replay window to paste. I did save them in a folder. Today when I looked for the list of submitted crash reports, that folder was empty. Strange. I still have the 5 I had saved in a separate folder.
As additional information, I had been using I/E for years but it crashed a number of months ago. I have Win 7 and had upgraded to I/E 11. I had read they are incompatible and tried to downgrade to no avail. I was very pleased with Firefox, though, and decided I preferred it to I/E and had enjoyed it for about the last 3 months until it crashed. Google Chrome runs fine, fortunately, but I would like to get Firefox working again. What can I try next? Thank you.
I tried to allow installing the troubleshooting info but received message "Firefox prevented this site from asking you to install software on your computer."

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and paste them into your response here.
[[Image:SubmittedCrashReports-Win7|width=520]]
 
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

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I have used Firefox for the last number of years but now it crashes upon opening.

I have used Firefox for the last number of years but now it crashes upon opening. I have unistalled and installed (version 6) but still it crashes. It does not start in safe mode either. I have read the various help support but I seem to be going around in circles. I am not a computer geek so please bear with me. Thank you.

Create a new profile exclusively for the 4.0 beta version and create a desktop shortcut with -P "profile" appended to the target to launch that profile.
* http://kb.mozillazine.org/Testing_pre-release_versions
* http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
* http://kb.mozillazine.org/Shortcut_to_a_specific_profile
* http://kb.mozillazine.org/Using_multiple_profiles_-_Firefox

HT4970 I have chosen not to use iCloud for the time being, and cannot get the Reminders i input on my Mac to replicate to my iphone and iPad? any help is appreciated.

I have chosen not to use iCloud for the time being since the syncing was inconsistently working with the calender and contacts; and cannot get the Reminders on my Mac to sync/replicate onto my ios device, neither iphone nor ipad. Help is appreciated in respect to Reminders. Thank you.

ok, thanks. couple other questions...
1. will it sync to my reminders on my MAC too if i enter via icloud? if not, what's the reason for having the reminder list available on my Mac if it can't sync?
2. I have 2 different email accounts, one with a .mac address and another with .msn. both can be accessed via icloud. i ran a test using my msn acct as the signin and it logged the reminder onto both the iphone and ipad fine.
however, when i try with my mac address, it only shows up on my iphone, which list reminders under icloud(which worked on both devices and then under mac which worked only on the iphone, not ipad. any idea why that might be happening?
thanks for your help.

Have had firefox 3.6 now i trying 4 why does it not wor with profile pictures on facebook i can not see my profile picture or anyone else...it works fine on explorer but i do not wanna use it i have used firefox for the last 6-7 years....

can not ad on a new profile picture...and i do not see anyone else pictures i can see all on explorer do i have to go back to explorer? i do not want to i used firefox for 6-7 years its the fastest browser...

Create a new profile exclusively for the 4.0 beta version and create a desktop shortcut with -P "profile" appended to the target to launch that profile.
* http://kb.mozillazine.org/Testing_pre-release_versions
* http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
* http://kb.mozillazine.org/Shortcut_to_a_specific_profile
* http://kb.mozillazine.org/Using_multiple_profiles_-_Firefox

I have windows 7 and have been using Firefox for the last several months and now I can' open it up for some reason.

I've been using firefox as my principle browser for quite some time. I normally just click on it once and it opens to the home page with google search in the middle of the page. I downloaded some e-mail attachment about a job and that's when it seemed to act up. I ran a scan on my computer and it says there is no problems but I still can't open up Firefox home page by clicking on the fox/world icon.

'''Try the Firefox Safe Mode''' to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.''
''(If you're not using it, switch to the Default theme.)''
* You can open the Firefox 4.0+ Safe Mode by holding the '''Shift''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Don't select anything right now, just use "'Start in Safe Mode"''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again.''
'''''If it is good in the Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one.
Please follow the [[Troubleshooting extensions and themes]] article for that.
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''

I have been using Firefox for years but last week I experienced a crash.

I removed Firefox from my desktop and tried to reinstall Firefox 5.
After installation at automatic startup I received the following message : Quote: ALERT - Could not utilize the applications security component. The most likely cause is problems with files in your applications profile directory.
Please check that this directory has no read/write restrictions and your hard disk is not full or close to full. It is recommended that you exit the application and fix the problem. If you continue to use this session, you might see incorrect application behaviour when accessing security features. Unquote.
What should I do to check the above????
Bracht - Callantsoog NL

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
I also noticed that some software has change the keyword.URL pref that sets how searches via the locaction bar are done.
*http://startsear.ch/?aff=1&src=sp&cf=c5cd945e-0594-11e1-8f5c-0025644524bf&q=
See:
* https://support.mozilla.com/kb/Location+bar+search
You can try to use this extension to reset the search settings.
*https://addons.mozilla.org/firefox/addon/searchreset/

When using Firefox for the 1st time, I was unable to save or edit bookmarks. I fixed this but now the icon for the bookmark is a blank dotted square. How do I fix this?

I deleted the "places.sqlite" and "localstore" files as instructed in the support FAQ section, and now i can save bookmarks, but in the Bookmarks toolbar and drop down menu, the only bookmark that has an icon(picture) next to the name of the bookmark is one that I use the IE Tab extension for due to incompatibility of that website with Firefox. This one does have an Internet Explorer Icon. The rest are just a blank dotted square where the icon should be. I downloaded Firefox 8 first and was having this problem, so I tried Aurora, which I am using now but got the same problem. The below support instructions solved the problem of not being able to save Bookmarks, but now I am having the icon issue.

Message was edited by: leroydouglas
better yet, try this solution:
https://discussions.apple.com/message/12351186#12351186

It's been two years since Windows 7 64 bit computers came out. At what point is Firefox thinking of providing a browser that is compatible with this. I haven't used Firefox for 2 years as a results. And what exactly is Waterfox?

If you do a search on the web, you will discover that I am far from the only one who finds that she cannot use Firefox because it is incompatible with Windows 7 64 bit. I'm pretty sure there must be hundreds of thousands of users out there that can not use Firefox for the same reason. At what point are you thinking of updating your browser?
Also are you connected to Waterfox and is it safe?

In device manager tick Show hidden devices, under view on the toolbar.
If DM cannot see it you cannot install a driver, not sure why that hardware will not get detected.

BSOD after using firefox for a minute.

Not sure what happened exactly but here's the details.
Basically I run using my on board Gigabit lan when at home on my desktop, however my girlfriends router is not on same level as her computer so wireless is necessary. I purchased a D-Link 160 dual band usb adapter to connect at her place. I installed the drivers then plugged in the adapter as instructed. Everything was fine at her house. When I got home I went back to my Gigabit hardware again. My computer ran fine IE10 worked fine but for some reason after using Firefox for about a minute it would crash my computer BSOD. Facebook, Google, trying to research issue so basically any website caused the problem. So I thought it could have been the D-Link drivers but I rolled my system back to before the D-Link install and still had the issues. I re installed my Firefox and so far all is well. So perhaps it was an update or perhaps it was drivers interfering. The date it started happening is July 5th. So depending when last update was could have been that.
As for Specs
Windows Pro x64
Asus M5A99X EVO R2.0
Kingston Hyper X genisus 16GB
AMD FX-8320
2x 500GB Seagate Barracuda Raid 0
Asus GTX 650 Ti Boost
Thats most parts that could remotely be causing the issue. Let me know if you solve anything if its just me the D-Link or an update would just like to know what went wrong. As I said re installing Firefox worked so perhaps drivers changed settings or something but i think system roll back should have fixed that I am not a pro though so any feedback would be appreciated.

Hello,
Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.
You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
Then perform these steps:
*Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
*In the Firefox options window click the ''Advanced'' tab, then select "General".
*In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox.
*Now, restart Firefox and see if the problems persist.
Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
* [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
* [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
Did this fix your problems? Please report back to us!
Thank you.

Firefox will not access the internet. I have used Firefox for years and the past week I have not been able to get on the internet??? What is the problem. My interent works as I get email and can iuse Internet Explorer to access.

Firefox will not access the internet. I have used Firefox for years and the past week I have not been able to get on the internet??? What is the problem. My interent works as I get email and can iuse Internet Explorer to access

Which version of Firefox are you using?
See
* https://support.mozilla.com/en-US/kb/Firefox%20cannot%20load%20websites%20but%20other%20programs%20can

I've used firefox for a month now but recently if I type on facebook the quick find search bar pops out. Even if I press Esc, when i type on facebook again the quick find bar pops out again. pls help..

I've used firefox for a month now but recently if I type on facebook the quick find search bar pops out. Even if I press Esc, when i type on facebook again the quick find bar pops out again. pls help..
even when i click the register on the top right of mozilla it wont allow me to.

I've used firefox for a month now but recently if I type on facebook the quick find search bar pops out. Even if I press Esc, when i type on facebook again the quick find bar pops out again. pls help..
even when i click the register on the top right of mozilla it wont allow me to.

When I click on a tab in the toolbar the tab flies off the screen to the right. Suddenly after using firefox for years I cannot load any pages

I'm using Windows XP. I've used Firefox for years but in recent weeks I've had the following problem. When I endeavour to open an internet site the tab appears in the toolbar at the bottom of the screen instead of loading the page. When I click on the tab it appears to fly across the right of screen and disappears from view. Fortunately we've left an internet page OPEN so that we can redirect our search via that. Today we had a power cut and now I cannot get Firefox to load anything. At the moment I'm using Explorer to write this. We've made no changes to our system and we're continuing to use the same virus checker we're had for years. (Kaspersky)
One last point. When I try to load any site in Links the tab changes to the correct name but then flies off as I've previously mentioned. When I right click on the tab and choose Max or Min I have no reaction. I've tried rebooting the computer and turning it off but this does not fix the problem. I've also uninstalled Firefox and reinstalled the latest version all to no avail. Please, can someone help? Micam

Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Firefox.exe has encountered a problem and needs to close. We are sorry for the inconvenience. I have been using firefox for years. I installed the latest version of Firefox. It worked fine for several days. Now I get the above message each time I try to s

firefox.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
I have been using firefox for years. I installed the latest version of Firefox. It worked fine for several days. Now I get the above message each time I try to start Firefox, even in safe mode. i have checked with latest antivirus softwere also.. i didn't find any thing suspicious.
== This happened ==
Every time Firefox opened
== after loading firefox 3.6.6 ==
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4

I was having this problem few days ago,and I have fixed.Try this steps-If you have AVG antivirus so go on firefox>Tools>Add On and Disable AVG safe search and AVG tool bars too.Then restart computer.

When I click on the Firefox icon, my homepage opens to about 95% and then it stops reponding. If I click on anything, I get the message that it is "not responding:. I have used Firefox for years with no problems. What can I do?

I have used Firefox for years and it has been great until a few days ago. Now when I try to open it, the homepage from a few days ago opens, but the green bar on the lower right fills in about 95%. On the lower left it says "transferring data from l1.yimg.com but it freezes there. If I click on anything, it says (not responding) on the upper left. I have uninstalled Firefox twice and redownloaded it and the exact same thing happens. Please help me. Thank you, Dave Schumer

See these articles for possible solutions:
*[[Firefox is already running but is not responding]]
*http://kb.mozillazine.org/Profile_in_use

I have used Firefox for years on my Mac laptop for years, I tried to update to version 4 and now I have no Firefox and every time I download the the Firefox the emblem has a awhite circle with a cross through it, so I can't drag it to applications.

The support page is ridiculous, it assumes you already have Firefox and that the install went fine. I am having trouble with an update to Version 4. I have an ibook G4 running OS X. I have used Firefox for years. When I downloaded the update, the Firefox logo thing that you are supposed to drag to the Applications folder has a white circle with a line through it. I have rebooted many times and have updated all other software.

Hello,
I wouldn't trust any Firefox "update" from a non-Mozilla website. Sometimes, unofficial builds contain adware or malware. If you want to use Firefox for AOL do so at your own risk.

I used Firefox for months. For the past several weeks it crashes all the time.

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