I used migration assistant to move all my programs to my new Macbook Pro - Now CC won't run

I used migration assistant to move all my programs to my new Macbook Pro - The programs would run but I had to enter my license key each time - I tried downloading and reinstalling CC but always get message to contact support.  Any thoughts on next step?

Adobe programs need to be installed, migration/transfer does not usually work.  Try using the Cleaner tool uninstall whatever you currently have on the machine and then reinstall.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

Similar Messages

  • I bought a new iMac today. I'm using migration assistant to move all my software, but the time just keeps getting longer. It says connect an Ethernet cable for faster data transfer. I did, but that doesn't seem to help. Any ideas?

    I bought a new iMac today. I'm using migration assistant to move all my software, but the time just keeps getting longer. It says connect an Ethernet cable for faster data transfer. I did, but that doesn't seem to help. Any ideas?

    m1doc,
    Are you migrating from a Mac or a MS Window machine? Either way you probably should be in touch with AppleCare, you have 90 days of free AppleCare telephone support. They can usually help on issues like this. If you don't know the phone number please use http://support.apple.com/kb/HE57 to help find the number in your country.

  • Secondly, i used migration assistant to move everything from old laptop to new. when i used pages on new machine, 10.8.5 operating system, there is no click for file save as in the menu, only flle save. why?

    secondly, i used migration assistant to move everything from old laptop to new. when i used pages on new machine, 10.8.5 operating system, there is no click for file save as in the menu, only flle save. why?

    Hold down Option key while clicking on menu bar and Save as will appear.

  • I changed my password to use migration to transfer files from a G4 to a new macbook pro but now I have to sign in every time. How do I avoid the sign in?

    I changed my password to use migration to transfer files from a G4 to a new macbook pro but now I have to sign in every time. How do I avoid the sign in?

    I clicked on keychain access but getting a warning that it quit unexpectedly and it won't reopen.

  • When I use migration assistant to move all my data from my Macbook Air to my Pro, it uses the last full back up not the last partial back up. The last full backup is two months old though. Both machines are running Mountain Lion. How do I get my latest 1

    Hi
    I need to move my data from a time capsule that backuped my Macbook Air (which has been destroyed by liquid damage) to my Macbook Pro. The Air and the Pro both run Mountain Lion and I have a clean installation on the Macbook Pro.
    I used Migration Assitant to move the data across but while I have back ups of my Air up to 24 hours before it was destroyed, the migration assistant only wishes to migrate data from the last full back up that it finds which is 2 months old.
    Please can you advise how I can restore the latest data to my Macbook Pro.
    Many thanks.

    please let me know the linksys device model number you are using ..

  • HT3399 I have a MacBook Pro and want to transfer all my programs to a new MacBook Pro.

    I bought a new MacBook Pro. Now I want to transfer my data and selected programs from my old to my new computer without using total backup. What possibilities do I have?

    Move your data to a new Mac - Apple Support
    Note that some apps, MS Office for one, sometimes don't migrate well and may need to be reinstalled.

  • Migration Assistant created multiple users.  After receiving my new MacBook Pro and seeing that Migration Assistant would take 40  hrs to transfer my data from my PC, I decided to do it incrementally - now my info is under 3 different users.  Ideas?

    First time Mac User.  Just got my MacBook Pro 2 days ago.  Uppon setup, I founf that Migration Assistant would take more than 40 hours to transfer my data from my PC.  Thinking that I was taking a smart approach, I decided to break the transfer into smaller parts performing them when the PC was not needed.  What I've ended up doing was migrating my data into 3 diferent user's on the Mac.  So now I have an extensive iTunes library and contacts under one user, all of "my documents" under another user, and all of my pictures under a 3rd user.  Anyone know how to get all my data over to one user and then get rid of the other user names?

    Erase the drive, reinstall Mountain Lion, migrate using Setup Assistant.
    Install or Reinstall Lion/Mountain Lion from Scratch
    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Erase the hard drive:
      1. Select Disk Utility from the main menu and click on the Continue button.
      2. After DU loads select your startup volume (usually Macintosh HD) from the
          left side list. Click on the Erase tab in the DU main window.
      3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
            the Security button and set the Zero Data option to one-pass. Click on
          the Erase button and wait until the process has completed.
      4. Quit DU and return to the main menu.
    Reinstall Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible
                because it is three times faster than wireless.
    To restore wait until the installation is completed and the computer restarts. You should restart to the Setup Assistant where you'll be given an opportunity to restore directly from your Time Machine backup. Be patient since the restore will take so long. If your backup drive can run on FireWire instead of USB then use FireWire instead. It will cut that time down substantially.

  • I use migrate assistant to move files from my old pc to the new Mac , but it creates the user account. How can i delete the unwanted user account.

    i use migrate assistant to move files from my old pc to the new Mac , but it creates the user account. How can i delete the unwanted user account.

    Welcome to Apple Support Communities
    That's the classic behaviour after using Migration Assistant and that's normal.
    To transfer the data from the new user account to your old user account, you can follow some steps. Here is all the information you need to do this > https://discussions.apple.com/docs/DOC-5472

  • Using Migration Assistant to move files from old PC laptop to new MacBook Pro that has Windows 8 installed containing Outlook

    When using Migration Assistant to move files from old PC laptop to new MacBook Pro, that has Windows 8 installed containing Outlook, will emails, contacts and calendar entries be moved to Outlook on the new MacBook or into Mail, Contacts and Calendar?

    I doubt they will. But then I'm not sure as I used a migration program once about 18 years ago and totally FUBARed the system I had at that time and I've never used one again.
    For me the reason to have a new system is to start fresh. Installing only program that I now use and manually copying data over from the older system.
    Not sure your older version of Outlook, and the outlook mail boxes, are compatible with Office/Outlook for Mac 2011.
    A better place to ask this question would be on the MS Office for Mac forums.
    Hope it all works out for you.

  • Using Migration Assistant to Move Data Files from one Account to New User

    Is it possible or recommended to use Migration Assistant to move data files from an old user account to a new user account on the same volume/hard disk?

    Migration Assitant cannot be used as a simple file transfer utility. MA can transfer an entire Home folder or entire Users folder but not individual files.
    In general files in one user account cannot be moved to another user account as this would violate built-in security measures.
    What you can do is to copy the files to an external device like a hard drive or flash drive. First log in to the old account. Then configure the drive to ignore preferences by Pressing COMMAND-I to open the Get Info window and check the Ignore permissions on this volume checkbox at the bottom of the window. Copy your files to the device. Log into the new account. Verify the external drive is still configured to ignore permissions (reset it, if not.) Copy the files from the external device into the Home folder of the new account. I would create a temporary folder for these files. If you still end up without the proper permissions you will need to make modifications that are easier done if all the files are in a single folder.

  • Used migration assistant to move office 2008 and now i cannot open it

    I had an old MacBook from 2008, and now have a new MacBook Air. Was told to use migration assistant to move my applications. I did this and now when I go to open any programme from Microsoft Office 2008, it takes me to Microsoft Office Setup Assistant, over and over and over... Its saying that I don't need to register...
    Any advice or help?

    I migrated Office 2011 and other than forcing me to enter the license code again (all 2 million letters of it) everything went OK.
    Note that when I tried to open Parallels desktop 6 it wouldn't open and said that it wasn't compatible with Mountain Lion and the icon had a sort of greyed out look. I upgraded to 8 and it started working. I wonder if there is any issue with Office 2008 and Mountain Lion? Probably not but it's a possibility.
    You can buy an external superdrive too from Apple. I bought one for my 2010 Air. But CD sharing from another computer should work. I bring it with me when I travel to watch DVDs.

  • Why can't I seem to use migration assistant to move applications from time capsule to iMac?

    I just want to use Migration Assistant to move select applications to my new iMac.  I can't seem to find a way to select only a limited number of applications to transfer.  I want to move applications such as a Canon Utilities and Image browser applications that came with my Canon camera that I bought.  I loaded the original software on to my Macbook Pro with the discs.  I can't do that with my iMac (obviously) so I'm hoping to get my canon software onto my iMac through migration assistant.  Please help!

    It is not as fine grained as that.. you select all or nothing.. At least from my experience using it.
    It works if you remember that all the applications will be imported to a particular user profile.. simple create a new user.. log in with that and accept what you have to to get the applications you want.. although I would suggest most things are available for download nowadays.
    You can also keep using your old MBP if it is still working and simply copy the files on the CD to the new computer via the disk in the MBP.

  • Using migration assistant I transferred my complete MacBookPro to my nex iMac. Now I find out that all jampacks are missing in GarageBand. Can anyone advise? Thanks!

    Using migration assistant I transferred my complete MacBookPro to my nex iMac. Now I find out that all jampacks are missing in GarageBand. Can anyone advise? Thanks!

    I would think the migration assistant transfers 100% of all contents...
    When you are setting up a new Mac you can use Setup assistant the moment you boot the mac the first time. Setup Assistant will usually transfer everything. If you miss tha t moment and later launch Migration Assistant some library files will not be transferred. Migration assistant will not transfer system files, only User Files and Application files. I think, that is why your files are missing.
    so could you please tell how this copying is done?
    Best take an external drive with plenty of free disk space and plug it into your MacBook Pro.
    Open the System drive, your Macintosh HD in the Finder and open the folder "Library", then "Application Support", then "GarageBand". Copy the folder
    /Library/Application Support/GarageBand/Instrument Library/  to your external drive by dragging it there.
    Then open again the folder "Library" on your Macintosh HD, and this time open the folder "Audio" inside. Copy the folder
    /Library/Audio/Apple Loops/
    to your externall drive. Eject the drive and plug it into your iMac.
    Now compare the AppleLoops folders and instrument library folders and copy all missing items over to the corresponding folders in the iMac's Library.
    Afterwards you need to reindex the loops, by dragging any loop you newly installed onto the Loop Browser in garageband, see: Rebuilding the Loop Index in GarageBand

  • Has anyone used Migration Assistant to move services from one system running Server to a new system?

    So, I've purchased a Mac mini to replace my aging Mid 2009 mini on which I've been running Mavericks Server.  In trying to answer the question of how best to move services from the old machine to the new, I've stumbled into the fact that Migration Assistant can apparently migrate not just user data for workstations and laptops, but also service data for servers.  The problem is there isn't much detail in the docs about how good a job it does when going from one machine to another without changing OS releases.  There's a very detailed document in the KB about going from older versions of Server to new (OS X Server: Upgrade and migration from Lion Server or Snow Leopard Server) and a general doc on migrating from another Mac under Mavericks (OS X: How to migrate data from another Mac using Mavericks) but that has no details about Server.
    Has anyone used Migration Assistant to move services from one system running Server to a new system?  Are there any details that are particularly important to get right?  Are there things that require manual steps after Migration Assistant is done?
    There are other ways I could tackle the problem, of course.  I could simply swap drives between the systems, but the new system has two drives that are bigger, faster, and I intend to mirror them.  That would complicate such an approach.  I'd really like to keep the conversation constrained to a discussion of Migration Assistant as the primary method.

    yes. I migrated a server frm lion to mavericks following these notes a while back:
    OS X Server: Upgrade and migration from Mountain Lion
    i do not recall having any problems with it.

  • HT4413 I am trying to use migration assistant to move everything from snow leopard (10.6.8) to mountain lion (10.8.3) using a direct machine to machine ethernet cable connection but it stalls out at about 17 minutes remaining.  Thoughts on how to proceed?

    I am trying to use migration assistant to move everything from snow leopard (10.6.8) to mountain lion (10.8.3) using a direct machine to machine ethernet cable connection but it stalls out at about 17 minutes remaining.  Thoughts on how to proceed?

    Have you set both to never sleep?
    Is the source (old) Mac's software up to date (including the Migration Assistant for Mac OS X Snow Leopard update)?
    Is the old Mac healthy?  Have you run Verify Disk on it lately?
    The estimates are wildly inaccurate under the best of circumstances.  How long has it been stuck? 

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