I used new tab last night, and now when I got online today, a new window won't load, just blank new tab.

This happened once before and I had to do a complete restore of firefox, which was a pain. What's going on?
I'm running FF 19.0 and Windows 7.

Hello billiejane, see if the value changed in [http://kb.mozillazine.org/About:config about:config], in about:config find '''browser.newtab.url''' right-click on it choose reset (if the value it is not the '''about:newtab'''), if the value is correct (about:newtab) then see : [http://kb.mozillazine.org/Preferences_not_saved#Corrupt_or_damaged_prefs.js_file Corrupt or damaged prefs.js file]
see for more info : [https://support.mozilla.org/en-US/kb/new-tab-page-show-hide-and-customize-top-sites#os=win7&browser=fx19 New Tab Page – show, hide and customize top sites]
thank you

Similar Messages

Maybe you are looking for