I've 2 problems. I wanted to install Lightroom CC. On my desktop, the update of Adobe CC itself fails. On my laptop, Adobe CC updates, Lightroom CC installs, but Lightroom CC doesn't start. It flickers very briefly in Task Manager, but is gone immediately

After several restarts the Adobe CC update worked on the desktop. Doing the LR CC install on the desktop now.

Thanks for the reply Rave, but unfortunately that does not address my problem - my PC comfortably exceeds the minimum spec for the applications.
Of the three onward links from that page -
(1) "For additional information please see Creative Cloud Help | Missing CC apps from my Creative Cloud Desktop app" is a dead link (>"Sorry, this page is not available")
(2) "If you have confirmed that your computer meets and exceeds all of the listed System requirements then please see CC desktop lists applications as "Up to Date" when not installed." I had already worked through the 'solutions' on that page, culminating in the (bad) advice in 'Solution 4' which is what has got me into this current mess;
(3) "If you have already have Download Adobe Creative Cloud application you can use Download Center : Adobe Creative Cloud for your Product Download." isn't helpful as the download links send me back to the CC Desktop app, & it still won't allow me to download the 'CC' or 'CC (2014)' applications.
Thanks again, but do you have any other suggestions?
Ian

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Installed Adobe dlm add-on and now Firfox will not open. I see the process starting in Task Manager but no window opens. Unistalled Firefox then re-installed but still no luck. HELP ME!

''Duplicate post, continue here - [https://support.mozilla.com/en-US/questions/793259]''
I installed Adobe dlm add-on and now Firefox will not open. I see the process starting in Task Manager but no window opens. Unistalled Firefox then re-installed but still no luck. HELP ME! I do not want to use IE! I presume it has something to do with Adobe DLM as ever since then it is not working.

I had this problem for a couple weeks as well and it was extremely frustrating considering we use firefox for all our company tasks. Here is the solution:
First of all if you have no bookmarks you want to save, then go directly to step 7. If you want to save your bookmarks first, then follow these steps.
1. Shut down the computer
2. Reboot and open firefox
3. Go to Task Manager, right click firefox.exe, and click END PROCESS TREE
4. WAIT 30 SECONDS! Then Double-click the shortcut to try and open firefox again
5.Repeat steps 3 and 4 until firefox finally opens (trust me, eventually it will)
6. Once it finally opens, backup your bookmarks,
7. Download a copy of firefox from there website
8. Uninstall from programs menu and make sure to check the box REMOVE ALL COMPONENTS
9. install the new copy and BOOM! it works
If it doesn't work, you're an idiot. If you don't want to reinstall firefox, then you're out of luck. Good Luck!

Removed working Firefox 7, Installed Firefox 10.0, Firefox will not load. When I click on icon, firefox.exe process shows briefly in task manager, then goes away....no errors, nothing

Removed working Firefox 7, Installed Firefox 10.0, Firefox will not load. When I click on icon, firefox.exe process shows briefly in task manager, then goes away....no errors, nothing. Never see browser panel at all. Also tried to install Firefox 9.0, but the same result was observed.

Rather difficult to say what the problem may be at present but for general info please have a look at
* [[safe mode]]
*[[firefox will not start]]
*[[firefox hangs]]
Note sometimes you may have to wait a while for firefox to shutdown completly, and if it has hung then as explained in the above articles you may need to kill any firefox.exe process that is still running (and maybe plugincontainer.exe)
Try starting firefox in [[safe mode]] e.g. by holding down shift key
* do not make any changes in the first window, just click on continue ? Do you get as far as seeing the options window for safe mode ?
If firefox is crashing see [[firefox crashes]], this is easier to work through if you can get firefox to start without crashing on startup. Currently some firefox users are finding Firefox 10 crashes on startup, and a new version Firefox 10.0.1 is being released very soon to deal with this and another cause of hangs.
Not saying any of this applies to your case but recent issues include
* ask tool bar causing hangs if video is used none English versions [/forums/contributors/708073]
* possibly some crashes do not start the crash reporter and other issues [/forums/contributors/708122?page=2#post-45059]
* some general info about current crashes [/questions/917748#answer-308124]

After reboot firefox won't start. runs in task manager, but won't pop up. reset, safe mode and uninstall/re-install won't help. ok if no reboot.

win7 Pro. has been running firefox ok. but lately with 25 and now 26, the firefox won't start. I can see firefox is running in task manager. but it just won't pop up.
if I download it again and install it, it will run, but every time I reboot the system, it just won't run again.
try: reset, safe mode, uninstall & reinstall, new/clean profile, none of those work.

There may be a corrupted file on Firefox. 
Please attempt to perform a clean reinstall. [https://support.mozilla.org/en-US/kb/forum-response-clean-reinstall (More Details)] This is different than a regular uninstall.
If a clean reinstall does not fix the issue, please try starting your operating system in safe mode. 
To do so, please do the following:
#Ensure that your computer is shut down completely
#Press the power button
#Tap the <code>F8</code> key repeatedly before the Windows logo and startup screen is displayed
#Select Safe Mode With Networking for the advanced startup options list
Please report back with the results of both solutions.

FireFox starts in the task manager, but there is no desktop FireFox window. This occurs in safe mode also. Re-installing does not fix. Using FF 3.6.6 on win7/64bit

FireFox starts in the task manager, but there is no dektop FireFox window. This occurs in safe mode also. Re-installing does not fix. Using FF 3.6.6 on win7/64bit
== This happened ==
Every time Firefox opened
== When 3.6.4 auto upgraded to 3.6.6 . ==
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.86 Safari/533.4

A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, maybe after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.
See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls

Desk top pc windows 7 ultimate, after update of itunes can not open under my account shows up very light on task bar but opens fine under my wifes account on same computer

Windows 7 ultimate, after update can not open itunes under my account shows up very light on task bar, but opens fine under other accounts on same computer

Hi M0M1!
I have an article for you that seems to describe your issue and can provide some helpful troubleshooting steps for this issue:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Specifically, you will want to focus on this section of the article:
User-specific troubleshooting
If you experience the issue in one particular user account, the suggestions below may resolve the issue. Before proceeding, you'll need to make hidden files and folder visible in Windows using steps 1-5.
Remove iTunes Preference files. Some of the files that iTunes stores settings and preferences in may be unusable. iTunes saves its preferences in two folders. Move one of them to the desktop and test to see if the issue persists. If it does, move it back and remove the second folder. The locations for the preference folders are:
c:\Users\username\AppData\Local\Apple Computer\iTunes
c:\Users\username\AppData\Roaming\Apple Computer\iTunes
Create a new iTunes Library.
Hold the Shift key while opening iTunes. You'll be asked to choose an iTunes library.
Choose Create Library.
In the following window, select a location to save the new iTunes Library.
Click Save. iTunes will open the new library. After you close iTunes, you can always select the original library by holding the Shift key while opening iTunes.
Recreate your iTunes Library. If your iTunes library has become unusable, rebuilding it may resolve the issue.
Check for issues with content files. Sometimes an audio file can cause iTunes to quit unexpectedly or stop responding when it's analyzing gapless playback information. To determine which file may be causing the issue, follow the steps below:
Quit iTunes.
Navigate to the iTunes folder:
Windows Vista: c:\users\username\Music\iTunes
Windows 7 and Windows 8: c:\users\username\My Music\iTunes
Move the iTunes Library.itl file to your desktop.
Open iTunes. You shouldn't see any content in iTunes.
Choose File > Add Folder to Library.
Navigate to the folder where your music is located:
Windows Vista: c:\users\username\Music\iTunes\iTunes Media
Windows 7 and Windows 8: c:\users\username\My Music\iTunes\iTunes Media
Choose an artist, album, or song to add to the library.
Wait for iTunes to successfully add the item to your library and perform the gapless playback scan.
If successful, continue adding songs to your library.
If there is an issue with one of your files, you'll notice your issue reappear after you add it to the library. You should repeat these steps, being careful not to add the files that caused the issue.
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden

I purchased Illustrator for one month but when trying to run the application, it asks me to "renew the subscription". I tryed to reload illustrator two times and reloaded CreativeCloud but still it doesn't work. What else can I try? I need AI immediately

I purchased Illustrator for one month but when trying to run the application, it asks me to "renew the subscription". I tryed to reload illustrator two times and reloaded CreativeCloud but still it doesn't work. What else can I try? I need AI immediately for work

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Hello, I have a G5 PPC. I want to install a copy of Entourage on the second hard drive. Can I do that or will it create problems for the processor?

Hi everyone
I had a very old intel iMac from late 2006 which was dying now dead. I just managed to copy the Entourage folder onto an external hard drive before the iMac gave up the ghost. But I could not open the Entourage copy on the G5 PPC. each time i tried to do so the PPC copy of Entourage would open instead.I have emails on the PPC copy and do not want to lose them. I was wondering if it would be possible to install another copy of Entourage on the second hard drive? I was hoping that by doing that I could access the information from the iMac which has been copied to an external hard drive.
Any help would be very very welcome.

I don't think MS lets you install Entourage outside of an active system folder. However, you can install a fresh copy of Entourage on the G5's hard drive (if you have Office 2008 or lower), then use Entrouge's Import command to move the data files from the old hard drive.
We're done this several times as we've upgraded either computers or Entourage.
However, I think that, before you act, you should also ask in Microsoft's user forums here:
Office for Mac forums
They are excellent and often an employee of their Macintosh unit will assist in answering.

Firefox won't start properly. The process begins in task manager, but the program doesn't start.I have restarted the computor, and updated my plug-ins. Don't know what to do next. It will open in safe mode, but not regularly.

When we click on the icon to start firefox even though the process opens in task manager, the program screen doesn't open

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Firefox won't display a web page. It starts, I see it in Task manager but it doesn't do anything. It used to work just fine. I had troubkle with my service provider, they got the net to work again but firefox doesn't do anything. Explorer works.

I uninstalled firefox and re-installed it from download. No difference. When I boot my computer, the internet doesn't start automatically anymore. I have to go into network manager and start it myself. Don't know why. My on-line windows help won't connect to the net either.

Sounds like a broken profile. [https://support.mozilla.com/en-US/kb/Backing%20up%20and%20restoring%20bookmarks Back up your bookmarks], [https://support.mozilla.com/en-US/kb/Managing-profiles?s=profile&as=s#w_creating-a-profile create a new profile] , then [https://support.mozilla.com/en-US/kb/Importing%20Bookmarks%20from%20an%20HTML%20File import your bookmarks] back in. Let me know if you need extra help.
Thanks!
handsomeorlandoman

Firefox won't start after upgrade, it appears on the windows task manager but closing the firefox.exe doesn't help

I upgraded to firefox 4 and it asked me to restart the system, since then it stopped working. it just won't open. I have windows xp and when I click on the firefox icon I see firefox.exe in the windows task manager under 'processes' I tried ending the task but it wont help. i also tried removing and reinstalling.. didn't help either :( I also checked if Kaspersky might be blocking it but it isn't

The only thing that worked for me was installing an older version (3.6) and it started working fine... I dont even want to try upgrading it to 4 again..

Multiple instances of firefox in task manager but FF doesn't open

- Windows XP SP3 (up to date with all critical updates)
- FireFox 25.0.1 (Note: Originally I had version 31 but a few days ago that stopped working)
- Norton Security Suite (the comcast version) up to date
- I have IE6 and Chrome 37 as backup browsers (Note: when FF stopped working, IE8 had also stopped working - page would open, only one system process, but page would never load)
Ran the following scans:
- SUPERAntiSpyware Free Edition
- Malwarebytes Anti-Malware
- Ad-Aware Antivirus
- Spybot-S&D Start Center
Found a few non-critical yet potential infections (nothing too crazy)
Symptom persists as follows:
- fresh boot of computer
- open task manager (no instances of FF)
- open firefox - process appears in task manager and immediately goes to 50%
(nothing opens and nothing listed in Applications)
- open a second instance of firefox - 2nd process appears in task manager
(still nothing opens and neither instance appears in Applications
(the two instances continue to run at a cumulative 50% CPU usage - one might be 15% and the other running at 35% - or both running at 25% each)
- open a third instance of firefox
(still nothing opens, and all three instances show in task manager processes and cumulatively run at 50% - example:15 +15 + 20 or 10 + 15 + 25)
Troubleshooting:
restored a drive image from May 2014
- Note: Dec 2013 I had done a complete FRESH new install of Windows XP in prep for EOL and installed all updates, including SP3, so the image I chose from May was only 5 months old, but I chose that one because of some of the other programs I had installed that month and didn't want to go through that again
- Note #2: I have drive image run a monthly PQI backup of my C: drive and my R: drive) I have two hard drives 300G each whereas C: drive is OS only and R: drive is all my downloads, my documents, my photos, etc)
- after the image restored, I tried to open FF and IE8, neither app was problematic. FF auto updated from what version, I don't know, but it was on 31 when I realized the problem was BACK. Also ran some WIN critical updates, and IE8 stopped working too!
uninstalled IE8 (rolled back to IE6 and now IE works - but obviously I can not live with IE6 - I need to update that!) uninstalled FF31 (and deleted all temp and profile account folders) and installed a brand new copy of FF25 - whereas I immediately force stopped autoupdater and deleted the update files so I could remain on FF25.
Now FF25 will open only on the second instance of the process (the first will always go to 50% CPU, the second will open and run between 0 and 10 CPU, and only one application in Applications)
- I have learned that I can kill the 50% process using task manager or process explorer and total CPU usage will drop down to 0% - 10%
I can open many many tabs without any problems, and I can right click a link to open a new window and all is good, BUT if I use the desktop ICON, the quick launch ICON or the START > Programs > Icon, then the NEXT process will go to 50% and no second window will open
I have seen dozens of forums that have reported similar memory issues, but none have been resolved.
Can you help me? I don't want to upgrade IE6 to IE8 just yet, but I will not use it for anything but testing until I can upgrade. Note: besides being painfully slow, I have been switching to Chrome, but I have never enjoyed Chrome.... I am using FF right now to ask for help.
Any suggestions?

I have the "techie" answer for all of you. According to the tier 2 support at Norton Help Desk, the latest live update from Norton "utilizes Visual Studio 2012 which enables SSE2 instructions" and my processor can not handle that.
He said they are "working on a solution" and offered to reply back on Wednesday / Thursday this week if a solution could be found...

FireFox showing 126,000+ K in the Task manager, but doesn't appear

Hello, today I started FF. After about three minutes, it didn't appear so I double clicked its icon again. It still didn't show.
I then opened the Task manager, and FF was 126,000+ K. I had to use another browser. I attended a webinar online, and as soon as the webinar ended, FF worked just fine. What could have caused what I experienced? Thanks for any help you can offer.

Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!

New Upgrade has Itunes running in Task Manager but not starting...

I know this is an issue that has been addressed on many other forums as I have been searching for the answer since I downloaded ITunes 8*.
The install seems to work but when I start it up it does nothing. The Task Manager shows it as running in Processes but that is it.
I have already tried the "msconfig" fix. The "corrupt library" fix and I have already confirmed that my firewall isn't stopping it.
Please help it seems that I may be stuck at Version 7.43 for awhile.

odd combination of symptoms you've got there. the "flash" of the license screen usually suggests malware ... but the persistence of itunes.exe in Task Manager suggests dodgy configuration files, or security software interferences.
will go with the latter "persistence" symptom first. if you've got Norton Internet Security 2005 on the PC, first try the Lorraine M technique:
Lorraine M: NIS/itunes problem rectified
... but if NIS 2005 isn't a factor, let's check on this possibility:
iTunes for Windows doesn't open after upgrading
(may not be back to check on this for a while. i've got about a 100-reply-notification backlog, and i'm going to have to get some sleep before attending to that.)

ITunes shows in Task Manager but doesn't run

I was having an issue where my iTunes would start and show as a process running in Windows Task Manager, however, the GUI interface would never show up. I could end the process, but restarting the application led me to the sam state I was in before; the process was there, but no iTunes.
I am running Windows XP Media Centre 2005 edition with rollup 2, 2Gb of RAM, AVG AntiVirus, all the latest MS patches and Windows Defender all up-to-date. Stopping all the anti virus and anti-malware programs didn't help. Reinstalling iTunes did nothing, and installing the stand-alone version of QuickTime did not work either.
I searched many an archived article to find the particular solution that worked for me, and I have linked to it below.
http://docs.info.apple.com/article.html?artnum=302386
Hope this helps someone in the future. It was a very frustrating exercise, to say the least.
HP Pavilion m7250n Windows XP MCE 2005 Rollup 2

http://docs.info.apple.com/article.html?artnum=302386

I've 2 problems. I wanted to install Lightroom CC. On my desktop, the update of Adobe CC itself fails. On my laptop, Adobe CC updates, Lightroom CC installs, but Lightroom CC doesn't start. It flickers very briefly in Task Manager, but is gone immediately

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