I've added songs and vedios to iTunes in my computer then I synchronise it with my iPad the problem came to the video that I couldn't show the videos and the screen became black
I've added songs and vedios to iTunes in my computer then I synchronise it with my Ipad3 ..... For the songs it was OK but for the vedios I got a message that some format are not supported then the screen became black with no video or sound ....how can I get back the vedios...I'm afraid to make reset to the iPad otherwise I'll loose all the applications and media.. Any ideas please .... Thanks
First of all - depending upon how you define resetting the iPad - you will not lose anything. If you erase all contents and settings - then you will lose everything. Don't do that!
If the videos are not in the correct format - launch iTunes on your computer. Click on one of the videos in your iTunes library in order to select it. Then go to Advanced>Create iPad or Apple TV version and see if the video will convert. Do the same for the other videos and then select those to sync again with the iPad.
To get the videos app working again, first quit it completely and restart the iPad.
Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
If the videos app still doesn't work, try this.
Swipe to the right from your first home screen to get to the iPad Spotlight search. Type in the name of any of your movies in the field at the top. when the movie appears in the search - tap on it and it should hopefully start to play. Let it play for a minute or so - hit done - go back to videos app and see if all is OK.
Similar Messages
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I bought an iPad in June 2012 and have it worked fine, but after 2 weeks of purchase, he began to hang up, then the sound disappeared and the screen became black. I updated all through iTunes, but the sound is still absent, and still problem with sound and iPad still doesnt work.
Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
Cheers, Tom -
I bought an album on iTunes and 3 of the songs only play for 30 seconds. I have tried re-downloading the album 3 times and the problem has not been fixed. I would like some help please and thank you.
Artist: Imagine Dragons
Album: Night VisionReport it here:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
I had an iPod Classic 5th Gen that I upgraded from 30gb to 80gb. The problem I'm having is that it will not sync more than about 5.4gb worth of songs. The iPod begins to freeze mid sync and the (-69) error message haults the sync process. The hard drive has been upgraded, it has a new logicboard (with 128mb RAM), new housing, battery, hold / headphone jack. Basically the only original parts are the bezel, click wheel, screen, and data ribbons. Have attempted the 3Rs and have also tried to isolate potentially corrupt audio files and remove them, but this did not seem to be the primary cause. The sync failure consistently happens at just under a 1000 songs (5.4gb) and then it starts to error (-69) any song after that. Your advise would be enthusiastically received.
Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc. -
I'm using iTunes 9 and I recently just bought AirPort Express. I have used it before in the past put the problem I have now is that I cannot select the Express network for my speakers. Does Airport Express only work with iTunes 10 or 11?
Hello Hornet12,
Indeed, iTunes 10.2 or later will be required to utilize AirPlay.
Using AirPlay
http://support.apple.com/kb/HT4437
AirPlay requirements and capabilities
To get full AirPlay features, make sure your AirPlay-enabled devices are running the latest software updates. The table below identifies minimum AirPlay requirements and capabilities:
Stream content from
Requirement
Notes
iPad
iOS 4.3 or later.1
From the Videos, iPod, Photos, Music, and YouTube apps on iOS devices, stream videos, music, and photos to an Apple TV (2nd and 3rd generation), or stream music to an AirPort Express or compatible third-party device.
With iOS 4.3 and later, you can also stream video and audio from a website or a third-party app installed on your iOS device if the developer for the app or website has added AirPlay functionality.
iPhone (3GS or later)
iPod touch
(2nd generation or later)
Computer
iTunes 10.2 or later.
Stream videos and music from your iTunes library to an Apple TV (2nd and 3rd generation), or music to an AirPort Express or compatible third-party device.
Apple TV
Apple TV software version 5.1 or later.
Stream music from your Apple TV to another Apple TV (2nd and 3rd generation), to an AirPort Express or compatible third-party device.
Cheers,
Allen -
I ended up having two id's, one being my original when first getting into itunes and the other came when I opened a me account. I have purchases under the original id. How do I merge the old account into the new account
Sorry, but it is not possible to merge two Apple IDs/iTunes Store accounts.
Regards. -
My Iphone was sync with Itunes on a computer then this computer broke down and i purchased another one. I was able to extract all the data from the old one. now how can i sync my phone with the new tunes without loosing any data?
Yes, windows to Mac too.
iTunes: How to move [or copy] your music [library] to a new computer [or another drive] - http://support.apple.com/kb/HT4527
Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the Option (alt) key (shift on Windows), then guide it to the new location of the library.
Windows users see tip at: https://discussions.apple.com/message/18879381 -
I am getting the error "We're sorry we cannot complete your request on the iTunes store at this time. Please try again later." on both my iPhone and iTunes on my computer. What is wrong with iTunes? Is the server down or what? I need to download some things and update some apps...
I've been getting the same message for like an hour now. Since everything was working fine a few hours ago, and nothing changed on my end before it stopped working, I'm guessing it's something on Apple's end. They probably already know about it by now, and are hopefully working on fixing it, so there's probably not much we can do but wait for them to fix it.
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My ipad2 will not play my itunes videos that i just purchased; I've deleted and reloaded them twice, but still won't play; plays music only, any suggestions?
You are playing them in the Videos app correct? Music Videos will play the video in the videos app, not in the Music app.
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I have bought complete albums in the past... Now that I am trying to download them from the cloud, some songs no longer appear in My Purchases... How can/do I retrieve them?
Do those tracks still show on the album in the store ? If not then the rights-holder must have removed them, in which case you won't be able to redownload them, you will have to copy them back from your backup of your downloads/library. If they are still on the album in the store then check to see if you've hidden them : iTunes Store: Hiding and unhiding purchases - Apple Support
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I'm trying to play this new movie i bought with my macbook but every time i put the movie in it makes a noise and only stays there for 6 seconds then ejects itself how can i fix this problem?
Restart your phone,hold the home button and the off button down till the apple symbol comes up. If that doesnt fix it , you need to do a restore in itunes by connecting to itunes , click on your phones name to the left, then click restore in the center of the screen and restore from backup.
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I am having the problem when trying to take a panorama picture.
It may only take the first frame or doesn't even start at all when I press the shutter button.
even though when i hold the phone straight up and down, so that camera is at the top on the back and the home button is on the bottom on the front.
This problem is irritating me....?To take panorama
- ensure that the panorama option is on
- press the shutter button once
- you will see a line with an arrow
- move around in a circle ( I keep the camera steady and turn myself around in a circle)
- as you do this you will see the arrow moving across the screen as it captures pictures
- at the end of the capture, you will be able to see your panorama picture
I hope that this helps, do report back. -
My iPhone 4 has lost SIM connection several times over the past week when the phone is left on continually. I have had the SIM checked and it was not the source of the problem. I have found that I can reactivate the SIM by switching the phone off and on again. Has anyone else experienced this problem and if so, is there an easy fix. I have been advised by Apple that the latest IOS update may overcome this situation but I'm only on slow download speeds and 690 Mb would take forever. I would appreciate any advice.
Best regards,
Rob.PinguXeF wrote:
, while I have taken a backup of the iTunes Library,
this means nothing if it was not done correctly...
To have EVERYTHING on a New Computer...
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751 -
I am trying to download a song from my 4s iTunes, but says error then asks to retry or done?
Try downloading the songs from a different device. If you are doing it from your iOS device, try form your computer.
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I purchased Lightroom 5 in December 2014. It was my understanding that I would get free upgrades when new versions come out. I attempted to download LR 6 and it said that the download was happening but there was no progress bar showing. I left the downloading screen open for 3 hours but nothing happened.
Robert,
You can purchase Lightroom 6 as a part of the creative cloud photography package, part of creative cloud, as a stand alone product or as a product upgrade.
If you purchased lightroom 5 as a perpetual product rather than the creative cloud, you would need to purchase an upgrade to Lightroom 6. Udpates are free for stand alone versions, but upgrades need to be purchased.
If you need to purchase an upgrade to a perpetual license that you downloaded or purchased at a store, see this link: Products . Scroll down to lightroom and click "buy". Click on the selectable text by " I want to: "and select "upgrade".
If you are trying to install Lightroom CC 2016 as a part of a creative cloud subscription, you should be able to download and install Lightroom CC 2015 from the Creative Cloud site. Since Lightroom CC is a new product, it will not show as an update in the Adobe Application Manager. Instead, press the install button next to Lightroom in the Application manager. If you don't see "install" by Lightroom in the application manager, please first try signing out and back in: sign in and sign out of the Creative Cloud desktop app
If you still have issues, see option 2 in this link:
Lightroom doesn't launch or quits automatically after splash screen
Regards,
Pattie
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